Total 15 front desk officer job vacancies in Legal / Public / Security category in ITE-CE (College East)

Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

What you will be doing:

• Ensure compliance of all Company's IT policies, standard and
• procedures with relevant agency
• Handle any company's IT policy procedures and standards related questions from staff covered by policies
• Review all company' IT policy procedures and standards on a regular basis
• Respond promptly to company IT service issues and requests
• Arrange IT security/cyber trainings and awareness to company staff
• Responsible to ensure compliance of PDPA
• Provide data protection and handle company staff training an awareness to staff
• Work with other staff when required to ensure any publicity initiative abide by data protection
• Handle data protection related questions from staff and anyone else covered by date
• protection policy
• Provide administrative support to the company IT department

You are:

• Minimally NITEC in IT or any other relevant discipline
• Minimum 1 year of relevant experience in IT
• Meticulous, to ensure all policy procedures and standards are align
• Able to communicate well with difference stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

Reporting to the Security & Safety Manager, the incumbent is to ensure the safety and security of associates, guests and items in the hotel, and must always maintain the highest standards of security for all concerned while adhering to standards required by the Hotel.

RESPONSIBILITIES

• Ensure only associates on duty are allowed to enter the hotel premises
• Ensure that no ex-associate enter the hotel premises without the approval of the Human Resource Manager or Security Manager
• Report and detain any hotel associate other than those authorized to be on the floor.
• Ensure no hotel property is taken out without proper authorization from the relevant Head of Department
• Randomly conduct parcel search for associates on an alternate day basis
• Act as a witness for Finance Department conducting checks on cashier
• To assist and witness Duty Managers in conducting DND room checks and unlocking of safes in unoccupied guest rooms
• Issue "Contractor" ID Tag to contract workers, and ensure they are escorted by the relevant department to the designated working areas
• To ensure that all outsiders who have been issued ‘Visitors, Contractors and Vendors” passes surrender the same, upon leaving the staff entrance/exit point
• Ensure all visitors (especially contractors and suppliers) wear proper shoes upon entering the hotel premises
• Ensure any vehicle coming into the loading/unloading bay area are properly parked so as not to cause any traffic congestion/obstruction
• Perform prowler duty on guest floors
• Stop unauthorized person(s) from entering guest rooms or loiter along the corridors of the guest floors
• Ensure all guestroom doors are properly locked and secured
• Ensure all floor pantries, risers are locked/closed and secured
• Ensure all fire extinguishers and fire hoses are in good working order
• Ensure all fire warning system (break-glass, sprinkler valves, smoke detectors) are in proper working condition
• Ensure that the fire emergency doors and staircase are not obstructed
• Prevent any form of soliciting by prostitutes or pimps
• Keep a close watch on people loitering in the vicinity of the guest lift lobby, and approach all suspicious characters. Politely enquire as to their purpose of being in the area. If they are non-guest or merely visitors, refer them to the Front Desk
• Stay alert and monitor the CCTV monitors constantly for any unexpected incident
• Ensure that the keys used on daily basis (eg. store, pantry keys, etc.) are accounted for and movement of these keys are properly recorded in the relevant logbook
• Record all relevant information (feedback) received from the Duty Manager in the Log Book.
• Monitor the lift system and report any malfunctioning to Engineering Department immediately
• Well versed with procedures relating to fire emergency and evacuation
• Ensure smooth traffic flow with no vehicle causing obstruction along the driveway
• Prevent any suspicious characters from loitering at the driveway.
• Perform any other duties assigned from time to time by the Security & Safety Manager

SKILLS & QUALIFICATION REQUIREMENTS

• GCE ‘O’ Level
• Possess a valid Security licence and preferably with experience in Hotel safety and security
• Possess good interpersonal and communication skills, with attention to details
• Able to work on rotating shifts, public holidays and weekends

Candidates with relevant skills or experience may be offered for the Senior Security Officer position.

We regret that only shortlisted candidates shall be notified.

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- Alternate Saturdays work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

Reporting to the Security & Safety Manager, the incumbent is to ensure the safety and security of associates, guests and items in the hotel, and must always maintain the highest standards of security for all concerned while adhering to standards required by the Hotel.

RESPONSIBILITIES

• Ensure only associates on duty are allowed to enter the hotel premises
• Ensure that no ex-associate enter the hotel premises without the approval of the Human Resource Manager or Security Manager
• Report and detain any hotel associate other than those authorized to be on the floor.
• Ensure no hotel property is taken out without proper authorization from the relevant Head of Department
• Randomly conduct parcel search for associates on an alternate day basis
• Act as a witness for Finance Department conducting checks on cashier
• To assist and witness Duty Managers in conducting DND room checks and unlocking of safes in unoccupied guest rooms
• Issue "Contractor" ID Tag to contract workers, and ensure they are escorted by the relevant department to the designated working areas
• To ensure that all outsiders who have been issued ‘Visitors, Contractors and Vendors” passes surrender the same, upon leaving the staff entrance/exit point
• Ensure all visitors (especially contractors and suppliers) wear proper shoes upon entering the hotel premises
• Ensure any vehicle coming into the loading/unloading bay area are properly parked so as not to cause any traffic congestion/obstruction
• Perform prowler duty on guest floors
• Stop unauthorized person(s) from entering guest rooms or loiter along the corridors of the guest floors
• Ensure all guestroom doors are properly locked and secured
• Ensure all floor pantries, risers are locked/closed and secured
• Ensure all fire extinguishers and fire hoses are in good working order
• Ensure all fire warning system (break-glass, sprinkler valves, smoke detectors) are in proper working condition
• Ensure that the fire emergency doors and staircase are not obstructed
• Prevent any form of soliciting by prostitutes or pimps
• Keep a close watch on people loitering in the vicinity of the guest lift lobby, and approach all suspicious characters. Politely enquire as to their purpose of being in the area. If they are non-guest or merely visitors, refer them to the Front Desk
• Stay alert and monitor the CCTV monitors constantly for any unexpected incident
• Ensure that the keys used on daily basis (eg. store, pantry keys, etc.) are accounted for and movement of these keys are properly recorded in the relevant logbook
• Record all relevant information (feedback) received from the Duty Manager in the Log Book.
• Monitor the lift system and report any malfunctioning to Engineering Department immediately
• Well versed with procedures relating to fire emergency and evacuation
• Ensure smooth traffic flow with no vehicle causing obstruction along the driveway
• Prevent any suspicious characters from loitering at the driveway.
• Perform any other duties assigned from time to time by the Security & Safety Manager

SKILLS & QUALIFICATION REQUIREMENTS

• GCE ‘O’ Level
• Possess a valid Security licence and preferably with experience in Hotel safety and security
• Possess good interpersonal and communication skills, with attention to details
• Able to work on rotating shifts, public holidays and weekends

Candidates with relevant skills or expeirence may be offered for the Senior Security Officer position.

We regret that only shortlisted candidates shall be notified.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Legal Support Officer - Singapore - Hybrid (Internal Job Title: Legal Support Officer - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Legal Support Officer is an intermediate level, non-attorney role, responsible for providing legal support to the Citi Legal team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. The overall objective of this role is to provide support to the Legal Team

In this role, you’re expected to:

• Responsible for legal support activities related to legal operations, litigation/discovery/settlements or negotiation and contract administration.
• Manages the execution, review, processing and tracking of legal documentation, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines.
• Executes legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions; liaises with other control/functional businesses in support of initiatives.
• Conducts independent research and analysis of matters, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate recommendations on approach or strategy.
• Applies in-depth understanding of how associated risks differ depending on product and documentation envisaged in relevant jurisdiction(s) and provides advice to the Risk function and business partners accordingly.
• Maintains detailed records and documentation while staying abreast of new and changing regulatory and legal issues and industry initiatives
• Interacts with senior leaders, internal and external peers to gather information and works closely with the team’s management to determine legal solutions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services
• Excellent communication skills (written and oral)
• Proven analytical and organizational skills.
• Teamwork and adaptability.
• Ability to manage complex documentation with organization and detail.
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management.
• A skilled negotiator who has the right attitude and can actively work with a wide range of colleagues of varying seniority in both business and support roles to respond to a broad range of needs and develop business friendly solutions to requirements while balancing compliance with multiple legal, regulatory, and internal policy requirements.
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• Comprehensive knowledge of legal customs and practices as well as understanding of financial services industry.
• Bachelors/University degree, Master’s degree preferred / LLB

Additional Job responsibilities / Job Purpose:

The candidate will assist with negotiation of markets trading documentation for Citi’s markets sales and trading desks, fund services throughout the Asia Pacific (AP) region.

Job Background/context:

Markets Legal Contract Management (MLCM) provides legal advisory and documentation services for markets sales and trading desks, fund services across the different regions. This candidate will be part of the global MLCM team that carries out this work for the Asia Pacific (AP) region specifically.

• Timely negotiation and preparation of ISDA Master Agreement, Global Master Repurchase Agreement, Global Master Securities Lending Agreement, CDEA and other markets trading documentation; negotiation of ancillary trading documentation, including review of corporate documentation, security and collateral documentation.
• Conduct due diligence to determine whether agreements are enforceable and meet the well-founded basis standard under applicable capital rules.
• Coordination and tracking of deviation approvals including compliance of documentation with legal, regulatory requirements and Citi policies.
• Legal support, advice, and guidance across a broad range of practice areas whilst appropriately assessing risk of business decisions made by driving compliance with applicable laws, rules and regulations and adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Management of data inputting for trading documentation and interaction with other regional support teams regarding trading documentation data systems and related queries, amendments.
• Participation in global documentation regulatory and remediation projects
• Assist in the coordination and support of AP Markets Legal Contract Management processes and initiatives.
• Liaise with other control and functional business in support of the initiatives that the AP MLCM is involved in.
• Provides analysis of matters in support of resolution of complex and variable situations or to formulate an approach.
• Assist in monitoring industry developments in relation to documentation initiatives.
• Performs varied work requests from multiple sources that may be complex in character and have tight deadlines.

Development Value:

This position provides the opportunity to work with and support a wide range of Citi markets businesses across Asia Pacific. The candidate will work closely with Legal colleagues across the region, as well as with stakeholders in Risk, Operations, Business and other areas. The role will involve regular contact with clients across the Asia Pacific region.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Security Officer

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.
• Working Location: Tampines

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.