Total 12 service centre manager job vacancies in Legal / Public / Security category in Singapore Polytechnic

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.
• Maintain a high level of controlling details within the guest areas.
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
• Prepare the annual capital and operating budgets for the Department.
• Ensure that all potential and real Hazards are reported immediately and rectified.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Assist in safety and emergency training for all employees.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
• Perform other duties as directed by the General Manager.

 

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

Location: SINGAPORE, Singapore

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Background

As the adoption of Salesforce for critical applications in the enterprise accelerates, so does the requirement for our prospects and customers to learn more about how we keep their data secure.  The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor-management efforts related to Salesforce.

ONLY Candidates based in Singapore with working eligibility will be considered. We are not providing any relocation for this role.

Responsibilities:

• Understand our business and the problems we are trying to tackle, deeply, when it comes to our core security services

• Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries

• Build customer trust through managing and hosting in-person customer/prospect security meetings

• Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.

• Interface with Product Management and Security teams to ensure all the latest security features and capabilities are accurately represented in customer responses

• Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements

• Interface to Salesforce security engineering and product management teams

• Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers and prospects.

• Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance  

• Gather customer security/compliance requests, and liaison with Salesforce product managers to maintain a security product roadmap

• Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.

• Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments. 

Desired Qualifications

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• 12+ years of experience in information security, governance, and compliance.

• Experience with cloud platforms like AWS, GCP, Azure. 

• Understanding the architectural and security nuances.

• Excellent cross-functional teamwork and interpersonal skills across product, security, Marketing, Field Sales, and more.

• Familiarity with one or more security and regulatory frameworks:  NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc. 

• Managed one or more compliance certifications/audits, either as an auditor or responder (FedRAMP, PCI-DSS, ISO27001, SOC-1/2, IRAP/ISMS, MTCS, etc.)

• Experience with completing customer security/compliance questionnaires

• Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls

• Familiarity with public cloud architectures, security practices and compliance documentation

• Experience working in the Financial Services, Insurance, Banking, Superannuation, Telecommunication services industry

#LI-Y

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks' client on-boarding, continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments or projects. Client on-boarding and Due Diligence Ensure thorough, timely and quality review new client onboarding requests including account approval. Advise front office and other colleagues within the team on client onboarding matters including deficiencies in KYC information and documentation for onboarding. Perform independent and thorough review, including KYC/AML/Tax risk identification, plausibility checks as well as corroboration of clients Source of Wealth and Source of Funds. Review and approve new business relationships with Independent Asset Managers, Referral Intermediaries, and counter parties. Collaborate with key stakeholders involved in the process, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure seamless on-boarding. Train team members as well as colleagues from front office on matters pertaining to KYC AML. Assist team lead / functional head on tasks related to client onboarding as well as post client onboarding including acting as a deputy as and when delegated. Assist to response queries, clarifications resulting from internal, external, statutory or regulatory audit Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices. Client Reviews Conduct reviews of existing clients to ensure their biodata remains updated Handle the alerts arising from the periodic screening of the bank's customer database Conduct periodic reviews of KYC and CDD information of existing relationships including but not limited to higher risk relationships and financial intermediaries. Identifies and investigate a suspicious activity, prospect or client and make necessary recommendations to senior management to file the appropriate suspicious transaction reports to CAD and MAS/ HKMA. Investigation of suspicious transactions surfaced during periodic review. Liaise with relationship managers / business compliance managers for issues and deficiencies identified during review. Update and implement periodic review processes. Guide team members or relationship managers in conducting the periodic review. General Support Front Line Risk and Control on the matters that are assigned from time to time in line with overall priorities of the bank. Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required. Prepare Management information reports based on agreed requirements. Organize meetings with Front Office and focus group training to align front office practices with current procedures. Qualifications Minimum 7 years of experience in AML/KYC under a risk and control function in a private banking environment. Understanding nuances of the China market and proficiency in Chinese language are desirable as this role will handle clients in the China market. Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients. Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg. Client onboarding approval experience in HK and / or SG in PB industry (SoW/SoF, client risk assessment, purpose of accounts). University degree in Accountancy, Finance, Business Administration or equivalent, or higher education. Preferred skills Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring. Familiar with MS Excel, MS Word, MS PowerPoint and other office automation tools.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Functional Management Specialist ! ! Job Description: Support the centralization of the division's admin function such as workforce and workspace management, office admin, staff welfare, system user access, etc. Support senior management reporting by tracking and consolidating reports. Support specialised division tasks required under the AML/CFT program for the bank (such as Enterprise Wide Risk Assessment, MAS Data Collection, Group name screening, etc) Maintain various division registers such as internal watchlists, exit registers, etc. Maintain and update division intranet, shared folder access. Support the division's annual budget & operational plan exercise and ensure the division adhere to its approved budget for the financial year. Support the Operational Risk Management work of the department. Support the head of department in management of personnel matters such as KPIs setting & monitoring, headcount tracking and employee engagement. Managing schedules, meeting coordination, IT equipment, access cards Participate in projects and initiatives. Qualifications • A university degree in Accounting/Commerce/Finance, Banking or Law or related discipline with at least 5 years' experience in business management • Broad knowledge of business, products and operations • Ability to engage senior management and collaborate with various stakeholders. • Independent in managing work tasks to accomplish business objectives within tight deadlines. • Ability to handle varied work tasks of different nature and work pressure. • Receptive to changes and new tasks. • Good written and oral communication skills • Meticulous, systematic and organised

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Client Due Diligence Specialist! ! This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks' continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments, or projects. Conduct periodic reviews of KYC and CDD information of existing end clients and financial intermediaries. Perform independent and thorough review, including plausibility checks as well as corroboration of existing clients' source of wealth and source of funds and address gaps where any are identified. Advise front office and other colleagues within the team on client ongoing monitoring and review matters including deficiencies in KYC information and corroboration documents. Collaborate with key stakeholders involved in the process, viz, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure source of wealth gaps/red flags uncovered during periodic reviews are properly addressed and closed out. Conduct reviews of existing clients to ensure their biodata remains updated Handle the alerts arising from the periodic screening of the bank's customer database. Collaborate with key stakeholders and advise front office to address suspicious activity alerts/investigations. Assist to response to queries, clarifications resulting from internal, external, statutory or regulatory audit. Train team members as well as colleagues from front office on matters pertaining to KYC AML. Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices. General Support Global Front Line Risk and Control on the matters that are assigned from time to time in line with overall priorities of the bank. Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required. Prepare Management information reports based on agreed requirements. Organize meetings with Front Office and focus group training to align front office practices with current procedures. Qualifications Minimum 5 years of experience in AML/KYC under the client review function in a private banking environment. Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients. Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg. University degree in Accountancy, Finance, Business Administration or equivalent, or higher education. Preferred skills - Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring. - Familiar with MS Excel, MS Word, MS PowerPoint and other office automation tools.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Compliance Manager - Transaction Investigation Unit ! ! The job holder will report to Head of Transaction Investigation Unit (TIU) as the Team Leader of TIU. He/She will also assist Head of TIU in managing the Transaction Screening Team and handling of production/seizure orders from LEAs. Responsibilities Conduct monthly supervisory checks on the transaction screening alerts (generated by Netreveal system) close by the team. To review and approve the preliminary assessment on cases relating to Production/Seizure Orders received from LEAs. Conduct investigations into assigned cases escalated from business units that poses potential AML/CFT risks. Identify possible red flags in the course of transaction investigations and recommend filing of STRs where applicable. Prepare and submit suspicious transaction reports to local authorities. Communicate effectively with relevant stakeholders (e.g. Front Office) for the purpose of conducting AML investigations. Perform Post STR transaction reviews and Post Mortem reviews where necessary. Provide compliance advisory on AML/CFT matters including sanctions requirements, unblocking of accounts under close monitoring etc. Contribute and maintain KRI (Key Risk Indicators) for Transaction Investigation Unit. Contribute, update and implement AML/CFT related policy and procedures concerning AML Monitoring where necessary. Assist in performing ad-hoc activities in the area of AML/CFT investigations where necessary. Coordinate and conduct trainings to relevant stakeholders (including Front Office) in relation to AML transactions monitoring. Qualifications 12 years of experience in AML/CFT Compliance, with at least 2 years of experience in the area of AML transactions monitoring or investigations. Bachelor's Degree or equivalent Strong analytical skills with attention to detail, including planning and organization. Good interpersonal skills and ability to communicate effectively and work efficiently in a team setting. Good written skills for the purpose of detailing findings in investigation reports. Candidate must be able to manage workloads and deadlines effectively. Candidates with professional qualifications relating to AML/CFT (e.g. ICA/CAMS) will have an added advantage.

The incumbent will report to the AML Team Lead and support the day-to-day operations of the Company’s AML/CFT Program. This individual will work to strengthen the Company’s overall AML/CFT controls.   Requirements: 3-5years of AML experience with a Financial Services organisation

Job Description: Conduct meticulous first-level quality assurance for new client onboarding and periodic review, inclusive of thorough account documentation scrutiny Coordinate with Legal & Compliance, staying updated on legal and regulatory changes in preventing money laundering and terrorist financing. Review and analyze updated SOW narrations  Develop and execute training initiatives for Front Office, ensuring a continuous enhancement of submission quality for new accounts and periodic reviews. Collaborate with auditors and relevant stakeholders on audit and assurance-related matters. Disseminate information on regulatory changes to the Front Office. Liaise with auditors and stakeholders for audit and assurance-related matters. Collaborate with Legal & Compliance to stay abreast of evolving legal and regulatory landscapes in anti-money laundering and counter-terrorism financing.   Role Requirement: Degree holder with 6-8 years of AML Compliance experience in private banking. Strong understanding of local regulatory frameworks (AML/CFT, FATCA, CRS, name screening). Excellent analytical and problem-solving skills. Strong interpersonal and communication skills. Ability to work independently under tight deadlines.

Our client is a global digital financial service provider. As part of business expansion, the team is looking for a Senior Manager, Compliance to join the team.  Responsibilities: Provide support to the business in various space - Legal, Compliance, Privacy, AML, Risk Management  Povide support to stakeholders pertaining to the maintenace of payment systems, e-money licenses, payment institution Work closely with internal stakeholder on regulatory matter for new business plans Develop compliance policies amd procedures for AML/Sanctions compliance, consumer protection, compliance regulatory risk assessments and project implementation   Requirement: Bachelor Degree in Accounting, Finance, Business or Legal At least 10-15 relevant working experience Knowledge in FINTECH, payment systems, money transmitter licensing  Excellent command of English and Mandarin   Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R22106334 Tan Kher Xin