Total 12 support analyst job vacancies in Legal / Public / Security category in Singapore - HQ/Commercial

Our Client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.

Responsibilities: -

·       24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.

·       24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.

·       24 x 7 manage problems till closure which include:

o   Ensure that Service Level Agreements are met.

o   Liaising with customers with regards to information security incidents

o   Provision and performance of remedial actions to enhance customers' network security posture

·       Min 1 year working experience in IT Infrastructure Operation and/or Support.

·       Willing to work with 24/7 shift pattern that includes weekend work.

·       Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).

·       Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.

Desired qualifications:

·       Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.

·       Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.

·       Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.

·       Experience with web security concepts and technologies such as web application firewall, proxy.

·       Experience general security technologies, processes, and concepts.

·       Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).

·       Experience writing/decoding exploit, vulnerability, and attack detection signatures.

·       Experience working with a SOC team is an advantage.

- Monthly allowances and end-of-contract bonus

• Western Digital’s Global Physical Security Organization is seeking a highly talented and motivated individual to join the team. Our business unit is a 24/7 model where you may be required to work outside of normal business hours to address critical operational and technology issues. You must be able to drive complex technical solutions that provide scalability, efficiency, and effectiveness. This position is primarily responsible for the APAC regions physical security systems program, but the role will also provide guidance and support for our locations globally. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Agile in addressing troubleshooting issues and service requests
• Responsible for knowing status, locations of, quantities of, vendor, model, make and technical specifications of each system component, including connectivity requirements.
• Monitor performance of the system, highlight any issues, follow up on solution to resolution:
  • Initiate purchase order, service call, work order, etc., as necessary.
  • Verify that work was completed as requested.
• Provide training and guidance on security systems; create and maintain operator instructions, procedures, security system drawing, and related documentation as appropriate.
• Partner and drive physical security operations and systems technology with internal business units like IT, Real Estate, Legal, EH&S, Finance, Procurement when required
• Strategically improve system end users experience on a variety of applications
• Define physical security systems and technology roadmaps that drive overall program success
• Skilled in presenting solutions at a high level to internal key stakeholders
• Integrate and perform case studies, conduct research into product requirements to improve security systems and technology
• Familiar with internal tools, tracking and reviewing requests such as ServiceNow, Smartsheet, etc.
• Assist in deployment of enterprise level access control systems, video management systems, visitor management systems, etc.
• Work with multiple third-party vendors and SOCs to help maintain the global standard in security systems and technology
• Familiar with Windows, Linux and SQL, Networking, and IoT devices
• You will work to integrate a variety of security devices into existing network infrastructure including but not limited to: PSIM, C-Cure, Lenel, AMAG, Milestone, AXIS, ISOS, SWN, etc.
• Participate, oversee and drive project meetings and execute end-to-end, ensuring on-time delivery
• Configuring and maintaining APAC Security Systems, including hardware, system software, and security applications.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches or system to improve the security system infrastructure. Enhance the current security model.
• Providing technical support when requested or be available at the site for further assistance.
• Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Document any processes, which employees need to follow in order to successfully work within our security systems

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last five consecutive years. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).

We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Proficio’s commitment to developing and promoting our team members is unparalleled in our industry. Most of our senior managers were promoted from within.

Summary:

The Offsite Security Analysts are a key component of our SOC-as-a-Service operations.  They are on the front line receiving and triaging alerts from our clients who require dedicated support.  Our Security Analysts have strong network and security knowledge, are strong problem solvers, and work under time pressure to quickly analyze and report security threats in our client’s networks.

The Offsite Security Analyst will be reporting to the Offsite Lead, he/she will be working closely with the client’s cybersecurity threat operation management team.

•  Perform the security tasks for PCIDSS Compliance and other Aspire Lifestyles-related compliance required for internal and external audits (ISO27001, SOC2 Type II, etc.) and ensure successful completion.
• Provide technical consultation and support on the resolution of the findings on the security tests done.
• Assist compliance officers/managers in preparing and timely submission of security evidence for audits (remote and onsite) and ensure timely and successful closure of assessments.
• Provide security support for client assurance (evidence, questionnaire and audits).
• Perform or coordinate PCI DSS scans and penetration tests including tracking of findings remediation, required for PCI DSS Compliance on Aspire in scope components and coordinate with systems, network, local IT, applications and relevant departments on timely resolution of findings.

• Application vulnerability scans – Perform or coordinate dynamic security scan of internal and external web applications. The tests to be of the following types:
    a. Dynamic Web Application Scans
    b. Patch Management - Coordinate and maintain patch tracking for servers/devices in scope for PCI DSS and ISO27001
    c. Vulnerability tracking - Track and follow-up with Stakeholders to fix the reported vulnerabilities and share Dashboard with Compliance team on monthly basis
    e. Highlight and report deviations on the activities or high-risk audit areas.
• Perform or coordinate internal vulnerability assessments required to manage PCIDSS compliance on networks, systems and security related systems. The tests to be of the following types:
    a. Configuration Scan,
    b. Patch Scan, and
    c. Vulnerability Scan
• Operate an effective Log Management, Host Based Intrusion Detection System across geographies and support the incident management and change management work and maintain PCIDSS compliance, SOC 2 Type II Compliance and ISO 27001 Compliance.
• Maintain compliance tracks and ensure HIPS system, compliance system, etc. are maintained up to date for certifications (PCIDSS, SOC 2 Type II, ISO/IEC 27001 Certification audits).
• Perform troubleshooting on SIEM, FIM and HIPS products and seek support from AV support team by creating and following up on tickets.
• Ensure the SIEM, HIPS, FIM, MSS and other technologies implemented for PCIDSS compliance runs optimally with no negative impact on systems.
• Prepare reports from the technical (SIEM, MSS, HIPS, FIM) and non-technical systems (excel reports) the support the client audit requests, PCIDSS audits, ISO27001 audits, SOC 2 Type II etc. and maintain the dashboards.
• Firewall Review - Perform Firewall review using automated tools and maintain PCI DSS requirement.
• Access review - Perform periodic access reviews of security solutions.
• Configuration review of Security devices - Periodic review of security devices as per MSS guidelines
• Segmentation testing - Perform or coordinate segmentation test for the PCI in scope systems.
• Any other delegated tasks reasonably considered to be within the scope of the post and as agreed with managers.

• At least 2+ years of working experience in a cybersecurity function such as Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence or Vulnerability Management.  Work with SIEM technologies receiving and triaging alerts from various log sources preferred.
• Network security or IT certifications are advantageous.
• Knowledge of network concepts, network protocols, and network security methodologies.
• Knowledge of network technologies in one or more areas such as perimeter firewalls, demilitarized network zones (DMZ), encryption, encoding, network virtualization or wireless networks.
• Knowledge of enterprise IT networks, cybersecurity threats and vulnerabilities at the network layer.
• Knowledge of network traffic analysis methods such as packet analysis and analyzing network flow data.
• Continuous learner who has a passion for defensive cybersecurity; ability to utilize resources at your disposal in an efficient manner; advanced problem-solving skills when encountering emerging security attack scenarios
• Demonstrated communication skills including written documentation of troubleshooting and required responses
• Proven ability to work in a fast-paced environment with strict SLAs for response time

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!
 

What You’ll Do:

• Fix reported issues and advocate for the customer.

• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.

• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.

• Critical issue management and customer assurance when handling reported issues.

• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.

• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.

• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.

• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.

• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.

• Ability to read different scripting and automation (Python, Shell and Ansible).

• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.

• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.

• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode

• Career growth and development opportunities  

• Recognitions and Rewards

• Employee Assistance Program

• Competitive pay, comprehensive benefits, and cool perks

• Culture of Giving Back

• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

The Support Group Compliance team is aligned and dedicated to support groups within Macquarie. At Macquarie, we are working to create lasting value for our communities, our clients, and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? In this role, you will provide compliance advice, new product and business reviews, incident management, and Line 2 monitoring and oversight over compliance on OTC derivatives transaction reporting activities (predominantly in Hong Kong and Singapore). You will also be exposed to a varied portfolio of work and act as a trusted advisor working closely with staff at all levels. You will provide advice and engage the businesses, perform regulatory gap-analysis and risk assessments, assist in audits, maintain policies, and contribute to various projects to ensure compliance with new regulatory requirements and internal risk frameworks and policies. What you offer Prior experience in advisory on OTC derivatives transaction reporting regulatory requirements in Singapore and/or Hong Kong is required and working knowledge of financial regulations such as ASIC, EMIR and applicable CFTC rules would be an advantage Prior knowledge in the financial markets and OTC derivatives products would be beneficial Strong risk and control mindset and effective interpersonal and organizational skills with the ability to communicate and collaborate across a wide spectrum of business stakeholders and functions. Ability to proactively identify and analyse complex problems and recommend viable solutions. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year Paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, mental and financial wellbeing Access a wide range of learning and development opportunities Employee Assistance Program, a robust behavioural health network with counselling and coaching services Recognition and service awards About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

As part of the InfoSec department, the Senior Cyber Security Analyst will have the opportunity to work with IT operations, Cloud Engineers, DevOps engineers and security service providers to reduce vulnerabilities while carrying out threat and risk mitigation.

• Implement security detection and monitoring processes and use cases
• Monitor and respond to security alerts and incidents
• Partner with internal and external stakeholders in the containment of and response to breaches, including threat hunting
• Work with internal and external stakeholders on the remediation of security vulnerabilities as part of the vulnerability scanning, bug bounty management and penetration testing effort
• Conduct vulnerability scanning across multiple platforms and architectures
• Follow through on all remediations to ensure closure with SLA
• Assist in the implementation of Infosec initiatives
• Develop automations to further improve the efficiency of security operations
• Perform any other tasks assigned by line manager

Pre-Requisites :

• Diploma or Degree in Computer Science, IT, Cyber Security or related field
• Minimum 4 years of hands-on experience in the information security operations domain
• Familiar with security tools (e.g., CSPM, SIEM, Privileged Access Management)
• Good knowledge of AWS or Azure Cloud platform, Active Directory and Linux
• Possess at least CISSP or equivalent information security certifications
• Ability to develop solutions and use tools to help discover and mitigate security vulnerabilities
• Experience in one or more scripting languages, e.g., Python, Java
• Good verbal/written communications skills
• Positive mindset, open-minded and adaptable for a change fast-paced environment
• A strong multi-tasker with a keen eye for detail

Good-to-have(s):

• DevSecOps (CI/CD) knowledge
• Experience in an end-user environment

Are you game?

We is seeking a talented Cyber Security Analyst based in Singapore. As a Cyber Security Analyst, you will play a key role in ensuring the security and integrity of our organization's data and systems.

Responsibilities:

• Monitor, detect, and respond to cyber threats and security incidents,
• Conduct vulnerability assessments and penetration testing to identify potential weaknesses in our systems,
• Develop and implement security measures and best practices to protect against cyber attacks,
• Stay up-to-date with the latest cyber security trends and technologies,
• Collaborate with cross-functional teams to identify security risks and implement appropriate solutions,
• Provide training and guidance to employees on cyber security awareness and best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Security, or a related field,
• Proven experience in cyber security or a related role,
• Strong knowledge of security protocols and tools,
• Ability to analyze and interpret complex data and make informed decisions,
• Excellent problem-solving and communication skills,
• Relevant certifications (e.g. CISSP, CISM) are preferred but not required.

About Us

Zone IT Solutions is an Australia-based Recruitment Company. We specialise in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organisation that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, India, USA and UK. If you are looking for new opportunities, your profile at [email protected] or contact us at +61434189909

Also, follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal-opportunity employer, and our recruitment process focuses on essential skills and abilities.

Control Risks' Embedded Consulting practice is growing in Singapore and we have a great opportunity for a Senior Intelligence Analyst to join us as part of a dedicated team, embedded within a high profile, international technology company.

The Senior Security Intelligence Analyst will be a key member of the Global Security Intelligence team as they collect, curate, and disseminate current and forecasted risk intelligence in a timely manner to partners and stakeholders. This position will also work to edit and compile written analysis by the Junior Analysts.

Responsibilities:

• Monitor and analyse geopolitical and global events identify and assess threats the client's specific global operations, assets, and personnel.
• Provide major vent safety and security assessment, forecast, and vulnerability reports.
• Oversee production of analysis by the Junior Analysts on the team.
• Conduct site and travel vulnerability assessments to ensure the safety of the client's employees and locations.
• Support location-specific intelligence, including active and archived alerts; city and country intelligence; and interactive maps.
• Drafting comprehensive, well-researched, and articulate analysis products providing tailored research for client-specific needs.
• Define priorities for in-depth analysis of selected locations relevant to the client's global interests.
• Lead production of specific briefings or presentations.
• Other responsibilities may develop with programme growth.

• A bachelor's degree in history, political science, international relations, intelligence analysis, or a related discipline.
• 5-7 years of experience in related global risk and threat analysis experience required.
• Experience in collection and analytical methodologies.
• Experience in editing and compiling written analysis.
• Keen understanding of social media monitoring techniques.
• Proficiency in client workspace product suite; the ability to present information in a graphic format and concise reports.
• Excellent research, analytical, writing, and verbal presentation skills.
• Ability to quickly adapt to the external environment and organization.
• A strong customer service focus and ability to build and maintain trusting relationships.
• Ability to be a positive and effective team member.
• Ability to effectively manage multiple projects simultaneously and prioritize.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Control Risks' Embedded Consulting practice is growing in Singapore and we have a great opportunity for a Junior Intelligence Analyst to join us as part of a dedicated team, embedded within a high profile, international technology company.

The Junior Security Intelligence Analyst will help collect, curate, and disseminate current and forecasted risk intelligence in a timely manner to partners and stakeholders. Analysts provide strategic foresight and analysis on security and operational concerns that may pose a safety risk to the client, its employees, or community.

Responsibilities:

• Monitor and analyse geopolitical and global events identify and assess threats the client's specific global operations, assets, and personnel.
• Provide major event safety and security assessment, forecast, and vulnerability reports.
• Conduct site and travel vulnerability assessments to ensure the safety of the client's employees and locations.
• Support location-specific intelligence, including active and archived alerts; city and country intelligence; and interactive maps.
• Drafting comprehensive, well-researched, and articulate analysis products providing tailored research for client-specific needs.
• Other responsibilities may develop with programme growth.

• A bachelor’s degree in history, political science, international relations, intelligence analysis, or a related discipline.
• 0-2 years of experience in related global risk and threat analysis experience required.
• Experience in collection and analytical methodologies.
• Keen understanding of social media monitoring techniques.
• Proficiency in client workspace product suite; the ability to present information in a graphic format and concise reports.
• Excellent research, analytical, writing, and verbal presentation skills.
• Ability to quickly adapt to the external environment and organization.
• A strong customer service focus and ability to build and maintain trusting relationships.
• Ability to be a positive and effective team member.
• Ability to effectively manage multiple projects simultaneously and prioritize.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role To meet various regulatory expectations by conducting quarterly BSC reviews and carrying out internal investigations in respect of any market misconduct committed by representatives. WE ARE LOOKING FOR Fulfill requirements under BSC framework via BSC reviews, customer call surveys, reviews of Mystery Shopping cases, and assignment of quarterly BSC grades to representatives and supervisors Conduct investigations by interviewing with relevant parties such as reps, leaders and clients, obtaining and assessing documentary evidence of alleged misconduct, and providing outcomes of investigations Prepare investigation reports, documenting the investigator's assessment and recommendations Mete out disciplinary actions in accordance to the Company's Market Conduct Standards Analyse common trends to identify high-risk representations and agencies Conduct portfolio reviews of high-risk representatives (through use of data analysis) Provide consult to stakeholders on BSC related matters WHAT YOU WILL HAVE Min Diploma At least 1 to 2 years of insurance sales advisory experience Market conduct and/or Balanced Scorecard experience preferred CMFAS 5 & 9 certified is a plus #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Responsible for developing and implementing processes and controls to ensure compliance with rules and regulations that prevent financial crime What you will do: Perform periodic review, trigger event review and enhanced due diligence for higher risk customers and suspicious transactions (e.g. PEP, sanctions, adverse news, assignments, cash or cash equivalent transactions, etc.) according to applicable AML/CTF policies / guidelines / SOPs Review and assess alerts arising from name screening / transaction monitoring / customer risk scoring systems and liaise with other functional units (e.g. Life Operations) for necessary investigation and follow-up actions Identify and escalate higher risk customers / suspicious transactions / activities for senior management reporting / review and approvals Conduct investigation into suspicious activities and prepare suspicious transaction report for timely filing to Financial Intelligence Unit Contribute suggestions / support to improve system/operation processes and methodologies through participation of process improvement or digitalization projects, e.g. conduct user acceptance test, update operation manuals, etc. Maintain accurate regular review, risk assessment, trigger event review and enhanced due diligence records Assist to prepare AML/CTF related management reports Support risk assessment / compliance review on regular or upon ad-hoc request Carry out other ad-hoc tasks or projects, e.g. support regulatory reporting Exercise diligence in delivering quality work and strong commitment to agreed timeline. What you should have: Diploma/Degree in Finance, Business or any related field 2 to 3 years of experience in financial crime compliance role within insurance industry Good knowledge of AML/CTF control processes and MAS requirements Strong interest in developing career in insurance and AML/CTF space Team player and attention to details, able to take on high volume of workload and multi-tasking; at times may involve working beyond the normal office hours Excellent verbal and written communication skills Knowledge or exposure in any data analytics tool or AML System is a plus, e.g. Nice Actimize, SQL, Python Certifications pertaining to AML/KYC will be added advantage, e.g. ACAMS Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Company overview Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com Aon's Benefit Index ® , Nomura's benefits rank #1 amongst our competitors Function Overview: Nomura operates in a complex regulatory environment and the role of Compliance department is to ensure that the Firm operates in accordance with the applicable laws and regulations of the exchanges and regulators. Compliance department also works with all levels of the Firm to assist in the development and maintenance of a strong compliance culture and to support the embedding of appropriate behaviours within the firm's operating practices. Compliance department provides cover for each of the main businesses - Global Markets, International Wealth Management (IWM) and Investment Banking/Research, in which Financial Crime Compliance team ensures the effective implementation of the Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) Compliance regime in Nomura for its non-Japan Asia Pacific offices. Responsibilities: Financial Crime Compliance Analyst / Officer will be based in Nomura's Singapore office and reports to the Head of IWM Financial Crime Compliance, AEJ. Key responsibilities include: Reviewing and analysing due diligence information on new and existing clients in order to meet all regulatory requirements. Analyse challenging or high risk account opening situations and to make appropriate recommendations to Senior Management whether to on board a client or maintain an existing relationship and other suitable recommendations as to appropriate controls to be put in place. Liaise with the salespersons and relevant stakeholders on account opening-related and KYC queries. Conduct enhanced due diligence and liaise with external investigative firms on investigation reports. Review any suspicious activities or transactions arising from rolling review of client accounts. Liaise with audit and regulators on any KYC related issues. Requirements: University-level Degree preferably in a relevant discipline (Finance, Accounting, Business, Legal) 3 years' experience related AML / KYC client on boarding experience for high net worth clients and complex financial structures (such as trusts, personal investment vehicles, foundations etc.) Good understanding of relevant AML/CFT/laws and regulations. Ability to communicate clearly and confidentially; able to influence internal and external stakeholders Ability to directly address conflicts and escalate issues where appropriate Communicates well and across all levels, including senior management Good team player, proactive and able to adapt quickly. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER : This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer