Total 8,399 customer experience manager job vacancies in Business Management / Project / Planning category in Singapore

Business Development / Marketing Manager | 5 Days | Up to $5k | Tanjong Pagar

Location: Anson Centre

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000 + commission

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

· Conduct outbound prospecting activities, including cold calling, email outreach, and social selling, to identify and qualify leads.

· Research target accounts and decision-makers to understand their needs, pain points, and buying process.

· Articulate our value proposition clearly and persuasively to prospects, highlighting how our solutions can address their challenges and deliver tangible results.

· Collaborate closely with the sales team to schedule meetings and demos with qualified prospects, ensuring a smooth handoff of leads.

· Keep accurate records of prospect interactions and update our CRM system with relevant information.

· Continuously strive to meet and exceed monthly/quarterly revenue and margin targets.

· Interact with and further enhance the excellent relationship and teamwork with other departments within the company.

Requirements:

· Bachelor's degree or minimum of a Diploma in any related field.

· Preferably possess 3-5 years of commercial role, online marketplace or logistics firm.

· Strong negotiation skills and experience in acquiring new customers.

· Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

· Strategic thinking and problem-solving abilities focus on driving results and delivering value.

· Knowledge of logistics, e-Commerce and social media live steam is a plus point.

· Ability to work independently and collaboratively in a fast-paced environment.

· Proficiency in Microsoft Office suite; experience with logistics management software is a plus.

Position title: Business Development / Marketing Manager

Salary : $4,000 - $5,000 + Commission

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Working Location: Tanjong Pagar

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

My client is a developer who has it owns main contractor firm

Project manager Must have experience in Landed Houses. Well verse in C&S and Interior Design

Job Description

• Reports to Director and manages overall delivery of project safely, on time and within budget,
• Works closely with client, vendors, subcontractors, consultants and construction team to ensure timely
  submission and approval of project deliveries according to baseline programme and cost reduction through optimization whenever possible,
• Oversees operations of projects activities, including but not limited to project setup
  cost management, project quality, progress reporting, site safety and security,
• Ensures the project is implemented according to company’s project implementation plan and policies,
• Reports project progress to senior management,
• Chairs regular internal progress meetings,
• Attends meetings with client, authorities and subcontractors,
• Supports HQ in tender preparation.

Requirements:

• Dip/Degree in Civil Structural Engineering/ Architectural
• Has at least 5 years of demonstrable experience in building works,
• Strong leader with good communication and writing skills, self-motivated and work independently,
• Familiar with digital engineering and construction delivery.

F&B is looking for Project Manager

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders

- Manage projects for new financial products including planning, execution, monitoring, and closure.

- Collaborate closely with business analysts, product managers, technical teams, and marketing departments to ensure product developments meet market needs and corporate strategy.

- Manage project budgets and timelines to ensure completion within set deadlines.

- Monitor project progress and address issues and bottlenecks as they arise.

- Prepare and submit project status reports to provide decision support to management.

- Ensure projects comply with industry regulations and company standards.

- Organize and chair project meetings to ensure all stakeholders are updated on the latest developments.

- Continuously improve project management processes and tools to enhance project execution efficiency.

Qualifications

- Bachelor’s degree in Finance, Economics, Engineering Management, or a related field.

- At least 5 years of project management experience in financial products or related fields.

- Deep understanding of financial markets, products, and development processes.

- Strong project management skills, including proficiency with project management software such as Microsoft Project, JIRA, etc.

- Excellent communication and team collaboration skills.

- Strong problem-solving abilities and excellent organizational skills.

- Ability to work in a fast-paced, high-pressure environment.

- PMP certification or relevant qualifications preferred.

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile> https://go.persolkelly.com/job/apply/9178

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1105286 (Ngiam Xinyi (Yan Xinyi))

Major Global Organisation is seeking for a Project Manager for a mission critical role who will be based in Singapore and will be supporting their mission critical projects. The client is looking for a driven individual with excellent communication skills and HR project management experience.

The Position:

• Removes impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the project team.
• Timeline and Budget/Expenses; Obtain and align resources to key project roles; establish clearly defined responsibilities and accountabilities.
• Facilitate business and technology project routines to support the active management and disposition of decisions, issues, and risks.
• Responsible for weekly reporting and outlining project timelines, risks, issues, financials.
• Manage deliverables and priorities with management and business stakeholders
• Coordinate and work closely with BAs and testers to conduct testing cycles, acceptance criteria, unit testing, QA and user acceptance testing.

The Candidate:

• Strong Technology Project Management experience preferably in the capital markets domain
• Strong Stakeholder Management, verbal and written communication, team building and influencing skills.
• Ability to build, manage and enforce processes.
• Experience working on multiple projects/efforts simultaneously.
• Polished MS Office skills, especially Excel and SharePoint.
• Experience with JIRA
• Experience working in an Agile & Dynamic environment

Preferred Qualifications

• A minimum of 5-10 years of experience in the field of Project Management
• Strong experience of multi-country project management and stakeholder engagement
• Good exposure to Capital Markets and Front Office stakeholders

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: R22105541, TAY ZHIHENG, DARIUS

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Oversee FP&A team to ensure timely and accurate data is updated and maintained
• Lead FP&A team in completing and analysing company’s financial, such as P&L Analysis, cost variance analysis and budget vs. actual performance analysis
• Perform financial analysis/modelling, such as cash flow forecast, project evaluations, cost benefit calculations, and investment appraisals.
• Using Microsoft Excel to build financial models for strategic scenario analysis.
• Participate in cross-functional projects to drive process improvements and cost efficiencies.
• Ensure compliance with internal financial policies and procedures.
• Assist in the identification and management of financial risks within the business.
• Support internal and external audit processes as needed.
• Identify opportunities for process improvements in the FP&A function and work with the team to implement changes.
• Support management during ad hoc projects and other required activities.

Requirements:

• Preferably 3 years of FP&A experience preferably in F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Support Manager – Private Wealth and Institutional Business

Responsibilities

• Responsible for supporting the team function from multiple levels, covering client onboarding, client service, and team operation.
• To qualify inbounding leads from multiple channels with a set of discovery questions including lead qualification, so to better allocate best sales resources. It can involve simple platform and product introduction when needed.
• To support sales directors on onboarding corporate structure clients, through document internal alignment with internal stakeholders for needed documents and proofs and additionally document certification.
• To service financial institutions and channels on any incoming inquiries, related to middle and back-office issues, such as account related issues, rebates, reporting, ect…To act as contact point for internal resources.
• To assist team-lead on team operation, covering procedure creation, refining and execution, data collection and consolidation both for clients and team member performances.
• Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
• To review and assess processes to provide feedback to further improve work performance and services, both within the team and cross-teams.
• To support marketing manager for any marketing events and activities.
• To support business solution analyst for product launching for private wealth and institutional business in moomoo SG.
• Work closely with all relevant internal departments in the organization and handle ad hoc projects whenever necessary.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Degree holder in any discipline, preferably in finance or accounting related area.

·       At least 3 to 5 years of working experience in the financial service industry and at a business support function.

·       A service-oriented mindset, a team player with good interpersonal and communication skills.

·       Strong analytical and problem-solving skills, with a keen attention to detail.

·       Independent, responsible, willing to accept challenges and can get the job done with little guidance.

·       Good command of both English and Mandarin, both written and spoken.

·       Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Main responsibilities

As a Senior Business Analyst:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review CACIB cases raised for defects and enhancement requests.

L3 support to maintain TI+ application

· Perform level three support of applications in production.

· Analyze and evaluate the bugs as raised by first and second level support.

· Coordination with support team and technical team to investigate the bugs.

· Specify acceptance criteria for bug fixes.

Requirements:

• Min.10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.
• Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional:

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical:

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Other Professional Skills and Mindset:

• Work on complex systems and a challenging international work environment.
• Excellent written and verbal communication skills for both teammates and management.
• Strong analytical and problem solving skills.
• Appetite to follow technology trend and participate to communities.
• Passion for sharing expertise and grow team members’ skills.
• Interest in mentoring and guiding junior team members on the path of high quality deliverables

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Planning and Operation Manger, Private Wealth

The Business Planning and Operation Manager will be responsible for building and optimizing the operational framework for private wealth business, covering high-net-worth clients, family offices and EAMs. This includes developing and executing comprehensive growth strategies to attract, engage, retain, and expand the client base. The role requires a deep understanding of client needs, coordination of internal resources, and enhancement of product and service penetration. Regular analysis of industry trends and competitive dynamics is also essential.

Key Responsibilities:

1. Business Management Framework Developments:

Develop and implement an operational framework for high-net-worth clients, family offices and EAMs, including but not limited to client segmentation, tiering client benefits scheme, and online client portal operation including in-app and website.

Responsible for scaling and meeting business growth targets, ensuring the effectiveness and continuous improvement of the operational framework. Regularly monitor market and competitor dynamics, produce relevant reports, and provide recommendations for operational strategy adjustments based on analytical findings.

2. Client Lifecycle Growth Strategies:

Formulate and execute growth strategies across the entire lifecycle of high-net-worth clients, family offices and EAMs, from acquisition to conversion, engagement, retention, and expansion.

Collaborate with other functions in the team, such as client facing personnels or marketing managers, to effectively implement growth strategies and achieve business objectives.

3. Go To Market planning and implementation

Identify key business scenarios and user needs based on the investment demands of high-net-worth clients, family office and EAMs.

Coordinate and implement GTM strategies with relevant function including sales and service personnels, marketing manager and other internal resources within private wealth business, to enhance conversion rates at critical stages and increase product and business penetration.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Qualifications:

• Bachelor's degree or above, with over 5 years of experience in business planning and operations (including at least 3 years of experience in private wealth segment), business management experiences with private banks are highly preferred.
• Experience in establishment of sales operation framework and building operational and service systems for high net worth clients and institutions.
• Familiarity with how client origination, financial advisors and investment consultants work, with the ability to integrate and connect online and offline service resources.
• Logical thinking with good analytical skills
• Good communication skills and able to manage various stakeholders
• Sufficient knowledge in various asset classes and asset allocation, with an understanding of fundamental market landscape research methodologies.
• Proficiency in English and Chinese, both speaking and writing, is required. Willing to travel between Shenzhen and Singapore occasionally.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Job Description & Requirements

Responsibilities:

• Evaluate labour cost, man hours and manpower requirements against budget constraint.
• Plan and prepare baseline schedule which includes cost loading, resource loading, progress update and cash flow.
• Ensuring that the project is completed within the specified budget, timeline and comply with contract quality specifications and relevant regulatory requirements.
• Produce and maintain accurate project schedules and understand schedule resources loading.
• Manage complete financial cycle such as vendor purchase orders, client, cost proposals and invoices.
• Administer budget, track and report project finances.
• Plan and execute systems,resources and staff to support project and market schedules.
• Create control budget and review and authenticate cost reports and change notices.
• Monitor functional staffing plans and support hiring of project controls personnel.
• Implement and ensure cost control processes to report on estimates, expenditures and cost commitments accurately.
• Review overall project status with the Project Management team and recommend corrective action where necessary.

Requirements:

• Degree in Civil Engineering or equivalent recognized by PE Board.
• Minimum 9 years’ experience in Construction industry and 7 years in similar scale and complexity of Mega Civil / Construction projects in Main Contractor capacity.
• Meticulous and possess leadership/ problem solving skill/qualities.
• Ability to communicate with all stakeholders including Seoul Office and Government Agencies.
• Good construction project flow knowledge.
• 6 days work week and ability to work on weekends and public holidays if needs arise.