Total 5 office administrator job vacancies in Business Management / Project / Planning category in d27 yishun sembawang

The Executive Assistant / Senior Executive Assistant will be required to facilitate settlement of medical bills through the use of patients’ MediSave, MediShield and insurance (i.e.MediClaim), and application for MediFund assistance for needy Singapore Citizens.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

MediSave and MediClaim

1. Generate daily listing of patient claims from the SAP system, sort Medisave Claims Authorisation Forms (MCAF) and counter-check that forms are signed and correctly updated in system.

2. Generate and check claims for patients under the Civil Service’s Medical Claims Proration System (MCPS). Check monthly rejection report from Ministry of Defence, verify the cases for rejection and follow up with patients for payment.

3. Manual submit claims via CPF Board portal/website and manually update bills in SAP on approval by CPF Board.

4. Post entries in SAP to clear patient bills based on approved manual claims.

5. Monitor provisional bills for claim status update with the CPF Board.

6. Verify error messages and follow up on rejected claims for re-submission.

7. Log system errors (e.g. submission failure) with IT Helpdesk and follow up for closure.

8. Inform and advise frontline operations team to resolve claim errors and follow through on error rectification and problem resolution.

9. Verify reasons for rejection of claims (by CPF Board) and cancel bills for amendment.

10. Check, verify and mail final outpatient bills and statement of accounts to patients after successful approval (by CPF Board) of Medisave/Medishield claims.

11. Maintain and archive statutory documents (e.g. MCAF) for submission to the ministry or claims audit.

12. Liaise with patients for refund of excess payment, where necessary.

13. Closely monitor for closure of re-submitted claims or refund requests.

14. Prepare month-end reports on aging unbilled receivables and highlight issues to Executive and Manager for advice and resolution.

15. Participate in user testing to ensure system changes/enhancements are implemented properly and working well.

MediFund

1. Generate patient bills for Medical Social Services (MSS) to assist in assessment of applications for assistance under MediFund (MF), Medication Assistance Fund (MAF) or other schemes.

2. Work with MSS to prepare for MF Committee meetings.

3. Work with personal assistant of CFO on schedule for MF

4. Maintain list of fees/charges/medication eligible for MF assistance.

5. Post and clear patient bills approved for remission or funding assistance.

6. Prepare data and statistic reports required by Ministry of Health.

7. Handle queries relating to claims and MediFund.

(B) GENERAL

Manage audit queries.

The Executive Assistant / Senior Executive Assistant will be responsible to facilitate settlement of medical bills through the use of patients’ MediSave, MediShield and insurance (i.e.MediClaim), and application for MediFund assistance for needy Singapore Citizens.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

MediSave and MediClaim

1. Generate daily listing of patient claims from the SAP system, sort Medisave Claims Authorisation Forms (MCAF) and counter-check that forms are signed and correctly updated in system.

2. Generate and check claims for patients under the Civil Service’s Medical Claims Proration System (MCPS). Check monthly rejection report from Ministry of Defence, verify the cases for rejection and follow up with patients for payment.

3. Manual submit claims via CPF Board portal/website and manually update bills in SAP on approval by CPF Board.

4. Post entries in SAP to clear patient bills based on approved manual claims.

5. Monitor provisional bills for claim status update with the CPF Board.

6. Verify error messages and follow up on rejected claims for re-submission.

7. Log system errors (e.g. submission failure) with IT Helpdesk and follow up for closure.

8. Inform and advise frontline operations team to resolve claim errors and follow through on error rectification and problem resolution.

9. Verify reasons for rejection of claims (by CPF Board) and cancel bills for amendment.

10. Check, verify and mail final outpatient bills and statement of accounts to patients after successful approval (by CPF Board) of Medisave/Medishield claims.

11. Maintain and archive statutory documents (e.g. MCAF) for submission to the ministry or claims audit

12. Liaise with patients for refund of excess payment, where necessary.

13. Closely monitor for closure of re-submitted claims or refund requests.

14. Prepare month-end reports on aging unbilled receivables and highlight issues to Executive and Manager for advice and resolution.

15. Participate in user testing to ensure system changes/enhancements are implemented properly and working well.

MediFund

1. Generate patient bills for Medical Social Services (MSS) to assist in assessment of applications for assistance under MediFund (MF), Medication Assistance Fund (MAF) or other schemes.

2. Work with MSS to prepare for MF Committee meetings.

3. Work with personal assistant of CFO on schedule for MF

4. Maintain list of fees/charges/medication eligible for MF assistance.

5. Post and clear patient bills approved for remission or funding assistance.

6. Prepare data and statistic reports required by Ministry of Health.

7. Handle queries relating to claims and MediFund.

(B) GENERAL

1. Manage audit queries.

2. Other duties as assigned by Executive and Manager.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

1. LCCI or Diploma in any discipline but preferably in Business or Finance.

2. At least 2 to 5 years of relevant working experience. Preference will be given to candidates from healthcare sector.

3. Knowledge of SAP preferred.

Coordinate office activities and operations to secure efficiency and compliance to company policies

· Provide HR assistance in terms of interview schedule, events planning etc.

· Prepare and distribute internal communications within the Company not limited to Company announcements

· Oversee day to day office activities as main point of contact in reception area – to be around to attend to scheduled meeting arrangements

· Support office management for the wellbeing of employees

· Manage claim verifications for project staffs and others

· Manage office supplies inventory and order new supplies as needed

· Organize and maintain office filing systems

· Provide effective and efficient administrative support for the full scope of office management including upkeep and maintenance of the office and its supplies, as well as preparation and coordination for meetings and company events.

· knowledge of MS Office and office management software (if any)

· Possess the right aptitude and able to communicate and work closely with inter departments, including the department heads and management

. including any ad-hoc work

Key Responsibilities

•Provide administrative support to project managers and project teams.

•Assist in the preparation and distribution of project documentation, reports, and presentations.

•Maintain project schedules, including tracking milestones, deadlines, and deliverables.

•Coordinate meetings, workshops, and other project-related events.

•Record meeting minutes and follow up on action items.

•Assist in budget tracking and expense management for projects.

•Maintain project files and documentation in an organized manner.

•Communicate with stakeholders to gather project requirements and updates.

•Monitor project progress and provide regular updates to stakeholders.

•Collaborate with team members to ensure project objectives are met effectively.

Job Requirements

•NITEC, Higher NITEC, or Diploma in business administration, or a related field (or equivalent work experience).

•Proven experience in administrative support roles.

•Experienced in Mechanical & Electrical Field will be advantage.

•Strong organizational skills and attention to detail.

•Excellent communication and interpersonal abilities.

•Ability to multitask and prioritize tasks effectively.

•Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

•Strong problem-solving skills and ability to work under pressure.

•Ability to work both independently and collaboratively within a team.

Attachment Description

As a Business Development Executive, you will hold a key position in propelling sales and nurturing client relationships within our organization. Operating under the guidance of the Business Develoment Director, your role will be instrumental in advancing our market influence and realizing revenue goals. Our company, deeply committed to innovation and customer contentment, specializes in the sales of multifunction devices (copiers) and the provision of tailored software solutions designed to cater to a wide array of customer needs.

Specific Responsibilities

The individual will be involved in:

1. Conducting market research to identify potential clients and industry trends.
2. Analyzing competitor strategies and market demands.
3. Prospecting and acquiring new clients through effective communication and negotiation.
4. Managing and nurturing relationships with existing clients to ensure satisfaction and repeat business.
5. Coordinating the end-to-end sales process, from lead generation to deal closure.
6. Collaborating with the sales team to ensure seamless customer interactions.
7. Developing and delivering presentations showcasing our multifunction devices and customized software solutions.
8. Tailoring presentations to address specific client needs and concerns.
9. Generating regular sales reports and analyzing data to identify areas for improvement.
10. Utilizing data insights to refine sales strategies and enhance overall performance.
11. Collaborating with the technical team to understand and communicate customer requirements effectively.
12. Ensuring a seamless transition from sales to the implementation of customized software solutions.

Technical Skills and Competencies

1. Training will involve in-depth sessions on understanding the features and functionalities of our multifunction devices and software solutions.
2. Conducting training on crafting compelling sales pitches and delivering effective presentations to potential clients.
3. Simulated negotiation exercises to enhance participants' ability to negotiate deals and close sales successfully.
4. Hands-on training with CRM tools to track and manage client interactions, enhancing organizational efficiency.
5. Training sessions on effective methods for conducting market research and analyzing data to inform sales strategies.
6. Practical training on customizing software solutions based on client requirements, with real-world case studies.
7. Utilizing analytics tools to generate sales reports and interpret data for strategic decision-making.
8. Facilitated sessions to encourage collaboration between the sales and technical teams, ensuring a seamless workflow from sales to implementation.

Duration of Traineeship/Attachment Offered: 6 months

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.