Total 8 quality assurance job vacancies in Business Management / Project / Planning category in islandwide

In addition to general accountabilities of Senior Management-manage a team of Managers, this job provides guidance to Services Quality & Excellence workgroup on leading regional efforts to improve services quality in APAC. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

Job Description

1. Services Performance Planning and Measurement: Deep knowledge on operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; collaborate with cross functional teams to establish quality goals, drive goals accomplishment; lead key performance indicators improvement.
2. Services Analytics: Design and develop strategic methods for data collection and analysis; lead in the development of data models and evaluation metrics; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.
3. Services Quality Improvement: Lead investigations into product/process to identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on cross- divisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan; set up risk mitigation strategies to minimize or prevent potential risks.
4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; develop user training programs and plans; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

Requirements

• Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.
• Seven years of relevant work experience in engineering, data analytics or related, of which two (2) years are management experience.
• Six Sigma certification is considered an advantage.
• Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.
• Fluency in written and spoken English.
• Comprehensive understanding of fundamental business principles and problems.

Project Manager / Senior Engineer

Salary Range: $5500 to $6800

Duties & Responsibilities

1. A strategist with expertise in planning and executing projects with a flair for adopting modern methodologies in compliance with quality standards.

2. Generating data from the drawing, equipment layout, purchase specification, and conducting technical bid analysis.

3. Effectively delegate tasks and duties to the project team, and ensures assignments are completed within the timeline.

4. Regularly inspect the progress of the work on-site and provide guidance to the project and operation teams on best practices and potential efficiencies on scheduling and processes.

5. Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.

6. Preparing RFQs, receipts, cost estimates for sub-contract works, and pipeline procurement items with vendors.

7. Work closely with operations team to manage project profit margin by carrying out price comparisons and managing operating costs.

8. Problem-solving expertise, demonstrated by identifying and resolving problems in a timely manner; working with others to solve complex issues.

9. Enforce site safety procedures, identify and rectify risks arising from the workplace or work process.

10. Review and monitor weekly, monthly progress claim on a percentage of work done, interim payment, and project cash flow status.

11. Presenting monthly project status reports and change orders to the top management.

12. Ensuring that the project starts on time and ends within the estimated duration.

Requirements:

1. Degree or Diploma in Mechanical, Electrical or Civil Engineering

2. Minimum 2 years of experience in Project Planning & Management, Construction, Operations & Maintenance, Installation & Commissioning, Resource Optimization, and Team Management

3. Must have Project Management Experience in Electrical, Mechanical (M&E), Civil Engineering or related

4. Good knowledge in Auto Cad software is an added advantage

5. Must have knowledge in the Process implementation at Project Site.

6. Class 3 Driving License is a plus.

7. An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem-solving & organizational abilities

8. Work on multiple projects simultaneously and must be able to work in a fast‐paced, multi‐task environment, balancing competing priorities and multiple projects assignments.

If you believe you are a suitable candidate for this role, drop us an email together with your latest CV to [email protected]

or Whatsapp to 9886 7100

Only shortlisted candidate will be called for the interview

• Plan and develop new accounts and meet sales target
• Prepare quotation and follow-up with clients
• Provide best customer service to clients
• Minimum of secondary school / "O" level qualifications
• English / Chinese Speaking
• Junior Sales Executive or equivalent
• 2 years and above experience required
• strong communication skills, both written and verbal

· Good functional knowledge on Domestic & International Payments with strong capability to provide in house Solutioning via business Configuration.

· Experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Expertise in SWIFT interfacing

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

· Fresher profiles are welcomed

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality; Service; QPI; Ops Excellence.

Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership Skills; Planning & Organizing Skills.

Five (5) years of relevant work experience

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field

In addition to general accountabilities of First-Line Management, this job is to lead regional efforts to improve services quality in AMEA. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

1. Services Performance Planning and Measurement: Understand operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; set annual service performance goals, provide recommendations to accomplish goals; coordinate and improve key performance indicators.

2. Services Analytics: Design and develop strategic methods for data collection and analysis; integrate and prepare datasets, build and evaluate data models; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.

3. Services Quality Improvement: Identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on crossdivisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan, manage project implementation; develop risk mitigation strategies to minimize or prevent potential risks.

4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; conduct or support training sessions and provide coaching to key user groups; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

1. Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.

2. 5 years of relevant work experience in engineering, data analytics or related. Line management experience preferred.

3. Six Sigma certification is considered an advantage.

4. Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.

5. Fluency in written and spoken English.

6. Good understanding of fundamental business principles and problems.

1. Strong analytical knowledge and skills.

2. Strong understanding of how technology can help in addressing operational problems.

3. Great communication skill to deal with various levels in the organization.

4. Ability to drive cross-border, cross-functional initiatives, and results.

5. Ability to work independently with global stakeholders.

• MNC
• Basic $5000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Min 5 years of experience in project/process management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• Basic $5000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Min 5 years of experience in project/process management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492