Total 3 system technician job vacancies in Business Management / Project / Planning category in D20 Bishan, Ang Mo Kio

Position Summary

You will primarily be responsible to work closely with business stakeholders, other project managers as well as resources across functional technology departments, to ensure timely and successful project deliveries.

Projects may range from minor to large-scale new business ventures containing major technology upgrades and/or implementations.

You will be expected to provide subject matter expertise in areas including, project management, project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas, as well as drive risk/issue resolution and appropriate escalations

Key Responsibilities

• Manage the end-to-end project SDLC cycle across the various stages such as: requirements gathering, solutioning & design, planning, quality assurance, and implementation into production
• Work closely with various technical teams across the Technology division to identify non-functional requirements, to ensure sustainable operational feasibility post-implementation
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and various technical teams involved in the project delivery
• Analyze and document requirements in close liaison with various stakeholders involved in the project; drawing together information needs from different business units across the organization
• Manage project scopes, project budgets, resource planning, and manpower availability and seek approval for any changes to project scope, project schedule or cost.
• Actively engage all stakeholders involved to identify project risks and apply feasible mitigation controls to ensure minimal impact to overall project deliverables
• Conduct regular meetings with project steering committee & senior leadership to update project statuses allowing for timely escalations for any gaps or potential risks identified.
• Prepare project matrices to track and analyze project performance, cost performance, time schedules while constantly looking to make improvements to efficiency and resource optimization

Requirements

• Degree in Computer Science or related Technology disciplines with equivalent business experience and 10 years of progressive working experience for a major company or division of a medium to large corporation.
• At least 10 years’ of progressive experience in managing medium to large scale projects in a large organization
• Experience creating work breakdown structures (WBS) – translating requirements into tasks is preferred
• Experience with project management practices and tools to create, manage, track project performance, cost, is preferred
• Knowledge of Java/J2EE, relational database management system concepts, and object design as related to software application solutions would be advantageous
• Excellent written and verbal communication skills with an ability to maintain a high degree of professionalism through interactions with stakeholders across all levels
• Driven and motivated individual with keen eye for detail with great organizational skills that thrives in a fast paced and dynamic environment
• Prior experience in the Payments processing / Transaction Banking Systems would be highly advantageous

Role: Senior Business System Analyst

Salary range: $5400-$7000

Working location: Promenade MRT

Job description:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Lead discussion with customers, drive requirement gathering session, including reviews/walkthroughs.
• Review project documentation such as Requirement Specifications/ Use Case Specifications to ensure that it meets customers requirement and conforms to quality management process standards and procedures to minimise rework.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Review / develop technical design specification and translate technical design into process/program specification.
• Lead in preparation of test scenarios, conducting User Acceptance Test (UAT) and the activities in UAT phase.
• Prepare user manual and operations manual and plan & facilitate training of users and operators in using the system.
• Manage and escalate critical issues such as scope creep with the relevant managers.
• Maintain good rapport with customer to manage their expectation in terms of project scope & schedule.
• Provide consultancy and advice to the business solution. Anticipate, quantifies and resolves problems and issues related to requirements.
• Provide consultancy to the team on IT products and tools, including interconnectivity and relationships between the tools.
• Guide the team in understanding the system architecture design and information architecture design.
• Provide advice to clients in a specific domain to review the business process and propose improvements and ICT solutions to meet their needs.

Requirements:

• Degree/ Diploma in Computer Science, Engineering or a related discipline
• 7 years IT experience in project management and business analysis
• Experienced in Software Development Life Cycle (SDLC) or SCRUM
• Experience in Salesforce and/or FinancialForce product implementation.
• Experience in supporting/developing Bespoke web applications.
• Technology – Familiar with MSSQL and .NET, Salesforce and/or FinancialForce development tool.
• Domain – Familiar with Project Financial, Resource Management, Project management tools etc

Interested applicants please send your resume to Eunice via whatsapp at 9710 8810

EA License No: 05C3451

EA Personnel Reg No: R23113395

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Project Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

As a Project Manager (Systems/Network/Wireless), the broad area of your job responsibilities should cover the following:

· Manage/implement projects that are mega and complex in nature covering the area of mainly Network, Systems, Storage & Cloud technologies.

· Define project's objectives and oversee quality control throughout its life cycle.

· To lead, plan, execute, and commission projects according to scope, schedule and within budget. This includes managing resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.

· Monitor and control the project progress, budget, cost, resources, schedule and deliverables

· Ensures adherence to project scope and requirements.

· Controls project requirements, scope, and change management.

· Develops project control and reporting procedures and manages changes in operational plan

A little about you:

· Good communication and interpersonal skills capable of maintaining strong relationships

· Strong organizational and multi-tasking skills

· Team-management and leadership skills

· Documentation management and ability to use project management tools

· Attention to details even under pressure

· Time management skills with the ability to meet deadlines

· Strong analytical and problem-solving skills

What you might also need to have:

· Bachelor’s Degree or higher in Computer Science or Information Technology

· Proficiency and experience deploying the following services:

Systems, Storage, Virtualisation, and Cloud, Network and Security, IT Workplace

· Able to demonstrate passion and willingness to upskill in applied role

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.