Total 1 Manager account officer job vacancies in Manufacturing / Production category in Singapore

Overview:

He/She will be responsible for driving the success of our brand on the Shopee platform. This role involves strategic planning, day-to-day management, and collaboration with various teams to optimize our presence and sales performance on Shopee.

Platform Management:

• Manage and optimize the e-commerce platform, ensuring a seamless and user-friendly online shopping experience.
• Ensure that product listings are well-optimized with compelling content, images, and correct pricing.

Campaign Planning and Execution:

• Develop and implement marketing campaigns and promotions on the Shopee platform to boost visibility and sales
• Leverage Shopee's promotional tools, such as flash sales and vouchers, to maximize engagement.
• Complete Shopee’s requirements on campaigns i.e. vouchers, pricing etc

Performance Analysis:

• Utilize Shopee's analytics tools to track store performance, sales data, and customer behavior
• Generate reports and insights to inform decision-making and identify areas for improvement.

Order Fulfillment and Logistics:

• Coordinate with logistics partners to ensure efficient order fulfillment and timely delivery to customers.
• Monitor and manage inventory levels to prevent stockouts and overstock situations.

Customer Service:

• Address customer inquiries, feedback, and concerns on the Shopee platform promptly.
• Work closely with customer service teams to enhance the overall shopping experience.

Stay Informed on Shopee Policies and Updates:

• Keep abreast of Shopee's policies, updates, and best practices.
• Implement changes and updates to stay compliant and take advantage of new features.

Job Requirements:

• Preferably 1-2 years of experience in a related field.
• Proficiency in MS Office applications: Excel, Word, and PowerPoint.
• Strong interpersonal skills with high levels of integrity and professionalism.
• Demonstrated negotiation and analytical abilities.
• Capability to work both collaboratively and independently.
• Self-motivated and results-oriented, adept at thriving in fast-paced environments.

Only shortlisted candidate will be notified.