Total 13 call center job vacancies in Manufacturing / Production category in Singapore

A day in the life of a Senior Product Development Specialist…

• Proactively propose and drive new ideas/projects/methods to R&D Center, Strategic Business Units and markets aligned with consumer trends
• Build and document knowledge about latest methods, trends and developments in relevant field of activity (R&D report, notes, patents, etc)
• Explore breakthrough process or technology that are patentable
• Actively promote Idea to Launch (I2L) Mindset and ways of working (including system)
• Give operational assistance in industrialization start-ups and product improvements following the technical assistance way of working
• Integrate Scientific, Technology, Quality and Safety and Environment knowledge into business
• Recommend, plan and deliver technical and scientific support for Ice Cream projects
• Lead and manage knowledge building and business related project activities with a proactive participation
• Present results/methods in written and oral form to interested parties or stakeholders
• Ensure Idea to Launch (I2L) project execution using Idea to Launch (I2L) ways of working and tools
• Suggest, create and improve ice cream prototypes
• Coordinate with local contracted ice cream manufacturers and/or markets to execute scale up of prototypes
• Provide accurate and on-time support to markets with effective (quality, cost and on-time) and sustainable solutions
• Actively participate in expert network to promote cross-fertilization between different sites
• Provide competency development and coaching to global Application (AG) Ice cream Team

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation

Responsibilities:

• Managing Production of all company Products
• Manage strategic forecasting of production to ensure all products are available to meet local and export orders
• Work with the sales team to ensure order fulfilment in a timely manner
• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements
• Implement just in time stock management where suitable
• Lead optimisation of production and implement strategic Inventory Planning
• Work with the Financial Director to manage lead times and payments for all inventory management
• Work with the General Manager and Founders to manage the Customs Process’s
• Manage staffing requirements within the Distillery including full and part time team members
• Product Development – work with the team to develop new products, limited releases, white label projects
• Event & Industry Representation – Attend Industry Events to represent company
• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow
• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery
• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.
• Lead hands-on execution of initiatives alongside your teams
• Foster a positive, inclusive, and engaging work environment
• Ensure compliance with local regulations and company policies
• Production demands may from time to time require extended working hours to full large orders

Qualifications:

• Relevant educational background and/or industry certifications
• 5+ years distillery/brewery experience
• Culinary background is advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Position Summary

The Nestle Purina Petcare R&D Singapore team is a part of a global Petcare R&D network with existing footprints in North America, Europe, and Asia. Our purpose is to create richer lives for pets and people who love them. Our mission is to discover, develop, deploy and industrialize pet food innovations in the global markets. The Petcare R&D Singapore team will be co-located with Nestle Purina Petcare AOA business office, and provide direct support to the commercial, technical and operational partners.

As a Senior Scientist, you will be part of the cross functional team in an international environment; particularly in developing food solutions to enhance eating experiences for pet enjoyment and deeper connections with pet owners. Your main responsibilities will be to lead the R&D activities to develop and industrialize innovations developed by the global R&D network, to produce in manufacturing locations in AOA, and ensuring competitive advantage in Nestle Purina Petcare products and technologies.

A day in the life of…

• Plan, organize and perform the necessary trials and experiments (bench-top, pilot plant, and factory scale) as required to deliver the process and product development projects that meet the requirements of the client companies and GSBU and are delivered in a timely manner
• Provide product/process expertise and assistance within the Center and externally (e.g., with Marketing, Manufacturing, Divisional Engineering, Technical Applications, other R&D centers, vendors, etc) as required on a wide variety of projects
• Function as a project team leader as assigned. Required activities include, but are not limited to:Providing effective project leadership for the projects assigned
  Fulfilling all requirements of the Product Development Process and I2L regarding deliverables for each phase
  Complete all required documentation and project reporting in a timely manner
  Adherence to Company policy on protection of patent rights and intellectual property
  Ensuring all appropriate documents and project records are filed in the Central Project Files, whether paper or electronic
  
• Participate and contribute as a member of a cross-functional team. Actively drive product and process conceptualization, development and scale-up. Interface on a project implementation team by assisting with hand-off from development to start-up and providing operational training as required.
• Provide “technical” training as required to operating company personnel
• Effectively communicate results through oral presentations and timely, written technical documentation and reports
• Conduct all activity in compliance with Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP) and all required Company policies and procedures
• Align with other Purina R&D sites and Zone Application Groups as needed.
• Practice safety in the work area. Engage in and execute the safety practices of the organization.
• Proven ability and willingness to mentor and guide the less experienced technical staff
• Develop Nestle Purina’s core competence in all areas of product development
• Possess a recognized expertise and keep current in technical disciplines
• Propose projects utilizing technical innovations that may be applicable to Nestlé Purina business strategy
• Understanding the needs of the markets and operations, generating new innovative product and process ideas
• Continue development of project leadership skills. Engage in networking with key stakeholders.
• Establish and maintain good relationships with vendors and counterparts at other Nestlé operations by encouraging frequent informal communication
• Training of personnel from regional business units and within the R&D Network as required
• Travel as necessary
• Additional duties as assigned

What will make you successful

• B.S. in Science or Engineering, MSc or PHD Food Science, Animal Science, Engineering, Nutrition preferred
• A minimum of 5 years’ R&D experience, preferably in food or pet food category
• Project Management experience in competitive and complex environment
• Must be able to manage multiple projects/priorities
• Excellent product development skills including strong ingredient knowledge and a solid understanding of nutrition and unit processes
• Good consumer understanding and stays abreast of consumer and competitor trends, experience with customer tests
• Manufacturing quality, process and lean manufacturing principles
• Proven communication and interpersonal skills, ability to influence and drive business decisions
• Proven ability to create original, differentiating technology and apply technical knowledge to meet business needs

♫You’re hot and you’re cold, You’re in and you’re out, You’re up and you’re down ♪

See how this song applies when you join us as a Reefer Container Operaror – you need to check the temperature of reefer containers in the port (reefer containers refer to shipping containers with built-in refrigeration used for temperature-controlled goods); you need to perform the plugging in and out of the power supply of these reefer containers; and your job involves going up and down flights of stairs.

Voila! This interesting job isn’t for the faint-hearted.

Highlights:

• Monthly gross salary up to S$4,500
• Attractive Bonus Package (Service Bonus)
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Supportive and Compassionate Management Team

Job Descriptions:

• Conduct plugging in and unplugging of electrical power cables on the reefer containers
• Check and record the temperature of reefer containers
• Report about exceptions of the reefer containers

Job Requirements:

• Proficient in communicating in English
• Able to rotate between Day Shift and Night Shift
• Able to operate Android tablets and VHF radio sets
• Possess a Singapore Class 3 driving licence and able to operate a manual-gear light vehicle
• Able to perform job independently
• Good physical health to handle shift schedules and working outdoors

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

Responsibilities:

• Managing Production of all company Products
• Manage strategic forecasting of production to ensure all products are available to meet local and export orders
• Work with the sales team to ensure order fulfilment in a timely manner
• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements
• Implement just in time stock management where suitable
• Lead optimisation of production and implement strategic Inventory Planning
• Work with the Financial Director to manage lead times and payments for all inventory management
• Work with the General Manager and Founders to manage the Customs Process’s
• Manage staffing requirements within the Distillery including full and part time team members
• Product Development – work with the team to develop new products, limited releases, white label projects
• Event & Industry Representation – Attend Industry Events to represent company
• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow
• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery
• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.
• Lead hands-on execution of initiatives alongside your teams
• Foster a positive, inclusive, and engaging work environment
• Ensure compliance with local regulations and company policies
• Production demands may from time to time require extended working hours to full large orders

Qualifications:

• Relevant educational background and/or industry certifications
• 5+ years distillery/brewery experience
• Culinary background is advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description & Requirements

♫You’re hot and you’re cold, You’re in and you’re out, You’re up and you’re down ♪

See how this song applies when you join us as a Reefer Technician – you need to check the temperature of reefer containers in the port (reefer containers refer to shipping containers with built-in refrigeration used for temperature-controlled goods); you need to perform the plugging in and out of the power supply of these reefer containers; and your job involves going up and down flights of stairs.

Voila! This interesting job isn’t for the faint-hearted.

Highlights:

• Monthly gross salary up to S$4,500
• Service Bonus
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Supportive and Compassionate Management Team

Job Descriptions:

• Conduct plugging in and unplugging of electrical power cables on the reefer containers
• Check and record the temperature of reefer containers
• Report about exceptions of the reefer containers

Job Requirements:

• Proficient in communicating in English
• Able to rotate between Day Shift and Night Shift
• Able to operate Android tablets and VHF radio sets
• Possess a Singapore Class 3 driving licence and able to operate a manual-gear light vehicle
• Able to perform job independently
• Good physical health to handle shift schedules and working outdoors

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

Under general autonomy, manages production, distribution, and marketing operations for a manufacturing center. Administers plans for efficient use of materials, machines, and staff. Ensures compliance with appropriate quality and safety programs. Collaborates with other manufacturing and service functions to ensure the efficient exchange of information, products, and services. Job role directly impacts manufacturing center's quality of service. Job role contributes directly to value creation.

Requirements:

Completion of an undergraduate degree in Engineering or related discipline preferred. Minimum of 10 years of experience in manufacturing operations and management experience.

Responsibilities

• Respond to general enquiries on licensing-related matters such as whether the caller needs to apply for a licence and the criteria, conditions for each licence and operating hours, modes of payment and counter operation hours
• Provide customer service support for all licensing related enquiries
• Assist callers in resolving any general difficulties faced in completing the online forms or usage of computerised systems provided by the Authority
• Advise callers on how to modify the computer configuration to successfully e-file an application
• Make outgoing calls in response to general enquiries on licence applications and status of applications
• Direct calls with specific enquiries to the relevant officers.
• Ensure that the hotline is always manned during working hours and
• Always observe confidentiality for all calls and information received during the course of work.

Requirements

• Possess at least three (3) GCE ‘O’ Level’s certification or its equivalent;
• Have relevant experience working in an Operations Room (or other similar working environment) or in a call centre environment
• Possess good interpersonal and oral communication skills and proficient (both written and verbal) in English Language and Mother Tongue Language; and
• Possess basic computer literacy skills in Microsoft Office applications

• Attend to the needs of staffs to ensure target is achieved during the shift
• Daily production planning to meet cycle time and shipment requirement
• Address line issues relating to manufacturing by implementing full proof action and system fix
• Plan for material preparation to support daily WIP
• Remnant dies / wafer management
• Support Engineering builds and lots with SWR requirement
• eITR analysis and generation for ABN lots
• Follow up PE on lot disposition and actions needed for ABN lots
• Shift report generation
• Manage manufacturing staff attendance and leave applications on daily basis

Requirements:

· Higher NITEC or Diploma in Electrical / Electronic Engineering

· Minimum 1 year of experience in an electronics manufacturing environment

· Self-motivated with strong analytical skills and logical thinking

· Able to lead a group of operators supporting production line

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 150 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

The Product Delivery Owner will liaise between the program leads, business partners, and product engineering members to deliver solutions to meet Aon's stakeholder needs. This includes capturing, managing and tracking timelines; communicating and testing requirements; supervising user acceptance testing processes, documentation, training, and problem-solving; and working on sophisticated projects with multiple collaborators in various geographies. Additionally, you will empowered to find opportunities for process optimization and drive initiatives to enhance efficiencies.

The Product Delivery Owner will also work on administration, coordination, and reporting to support the Growth Analytics team's operational activities, including consolidating information for reporting, roadmap planning, and compliance.

Responsibilities:

• Develop and implement technical delivery plans in agreement with program leads
• See opportunities and control risks to the delivery
• Communicate with team members to ensure that everyone is informed about the progress of the delivery
• Supervise progress and make adjustments as needed to keep the delivery on track
• Lead prioritization sessions for initiatives updating, resource planning and prioritisations
• Ensure business and technical requirements are detailed and complete
• Managing development backlog through project management tools via Agile methodologies
• Responsible for Change Management processes
• Maintain processes and role-specific documentation
• Oversee and contribute to user acceptance testing execution
• Provide periodic reporting related to delivery plans
• Lead Compliance activities and ensure that requirements are compliant with Privacy requirements
• Provide guidance and mentorship to team members to make sure they have the support needed to complete their tasks
• Performs any other duties as assigned reasonably with job function

Skills and experience that will lead to success

• Consistent track record in project environment with recognized analysis, planning and activity execution
• Proven experience working on Agile projects
• Excellent written and verbal communication skills
• Strong interpersonal communication skills
• Collaborative, team player, organized, goal-oriented, committed and able to solve business problems
• Effective reasoning and problem-solving skills
• Naturally inquisitive with good negotiation and influencing skills
• Maturity to handle and resolve internal business discussions
• Take accountability for results
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II certification will be advantageous
• Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) will be advantageous

Manager, Audit Confirmation Processor, Cash Management Operations Center Posting Date: 13 Jan 2024 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Handle Incoming/outgoing correspondence, ensure adhered to standard requirements. Update relevant reports daily. Attend to enquiries from internal stakeholders. Processing role to complete the audit request(s) in a timely manner. Perform payment and end day reconciliation. Prepare manual payment request. Proactively identify issues, if any, and escalate. Liaison with technical to ensure identified issues / problems are effectively investigated and resolved. Acquire and update knowledge on procedures related to relevant processes. Complete assigned tasks in the established timeframe as per the process benchmarks and support achievement of team objectives. Participate in team meeting / team activities and work towards sustaining teamwork. Work productively and professionally. Demonstrate ways to improve increase productivity. Assist line manager/supervisor with managing day-to-day operations and support colleagues on process if needed. Maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures. Job Requirements 1 - 2 years of experience in operations processing at financial institution. Candidate without experience with positive attitude, fast and willing to learn is welcome Possess strong written and verbal communication skills, including the ability to communicate professionally with team members and related departments Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Able and willing to work overtime during peak times Ability to maintain focus while working with voluminous data. Strong organisational and multitasking skills. Ability to work well independently. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Manager, Customer Service, Cash Management Operations Center Posting Date: 8 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Resolves CSO and customer issues Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted. Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues. Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs. Conducts monitoring and coaching sessions Provides on-the-job training and mentoring. Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors. Involve in Department project Identifying areas for improvement and implementing process enhancements Job Requirements Bachelor's degree with 3 years of working experience in Contact Centre Good People Management skills Great communication skills Adhere to Bank Policy and ensure SLA are met Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.