Total 150 customer service manager job vacancies in Manufacturing / Production category in d19 serangoon garden hougang sengkang punggol

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

Job Title: SG Product Manager

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Responsibilities:

• Assist the project manager in managing internal and external projects for the game development team, and support organizing and executing the entire process from requirements gathering, planning, production, to launch.
• Coordinate and organize the work of various development teams, manage risks, and resolve issues.
• Assist the project manager in advancing and optimizing internal collaboration processes within the team.
• Facilitate internal and external communication and coordination to ensure effective collaboration within the project team.

Qualifications:

• At least 2 years of product management experience.
• Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
• Strong communication, coordination, and team leadership skills.
• Detail-oriented, responsible, meticulous, and capable of self-motivation, teamwork, accountability, and proactivity.
• Possession of a PMP certificate or Scrum Master certification is preferred.
• Proficiency in both Chinese and English as working languages due to the need to communicate with stakeholders

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.

About the role

We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.

You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.

You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.

You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.

What you'll be doing

• Work closely with the Card Issuing lead and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
• Identify market opportunities and establish the product vision and strategy for a brand new product line;
• Understand user needs and gather product requirements to build a world-class card issuing platform;
• Write and review product specifications to scope out new products in detail;
• Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
• Develop and prioritize the product roadmap;
• Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
• Define metrics to measure the health and success of our card issuing platform;
• Work closely with developers to design and conduct user acceptance test cases;
• Drive product development with a world-class team of engineers and designers.

What we're looking for

• You have at least 3 years of experience in Product Management;
• You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
• You have a proven track record of delivering measurable results for both users and business;
• You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
• You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
• You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
• You care deeply about getting the details right in order to ship a best-in-class product;
• You know how to influence people to get things done across any function. People love working with you;
• You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
• You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
• You have strong written and verbal communication skills.

Job Description

• Product Manager is responsible on the performance for a product / suite of products across Singapore.
• Product Manager is an interesting position that will requires the trade-off of creativity vs logical thinking, technology vs market understanding.
• Responsible for reporting to management and vendors on the various KPI achievements and projections on a monthly, quarterly, and yearly perspective.
• He / She will be required to consolidate data of regional countries as well.
• He / She will need to work with Channel Account Manager and Technical Consultants creating partner / marketing programs and follow through to achieve sales targets.
• He / She needs to be meticulous in pricing structure and able to generate win-win situation for vendors, partners, and company at all time.
• This position does not require you to be technical savvy but you need to be logical to understand the product creation methodology and translate into your own articulation.
• This position creates immense satisfaction as you will have opportunity to chart the products’ potential integration and leverage with other solutions within the company's creating value added solution / bundle.

Job Requirements

• Minimum Diploma holders from a recognized institution, optional in Computer or Information Engineering or related subjects / certificates
• Non-IT experienced or career switch candidates are welcome to apply
• Minimum 2 years’ experience working in a sales or servicing role, optional in a System Integrator (SI) or Distributor is a definite advantage
• Professional communication and influential presentation skills
• Able to grasp ideas and translate into sales pitch quickly
• Aggressive self-starter who is goal-oriented

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

Job Description

• Define product vision, strategy, and roadmap based on business research, customer (internal/external) needs, and competitive analysis.
• Collaborate with cross-functional teams, including business, engineering, and BI/ML, to develop and launch new products or enhancements.
• Conduct audience and process research and analysis to identify customer needs and opportunities for product growth.
• Lead and manage product and project teams to ensure that delivery is up to impact outcomes, time, cost, quality, governance, and satisfaction, as per agreed product roadmaps.
• Prioritize product features and enhancements, working closely with development teams to ensure timely delivery.
• Gather and incorporate feedback from customers, stakeholders, and market trends to continuously improve products.
• Define and lead training and user engagement strategy to ensure solution adoption.
• Responsible for software, hardware, and professional services contracts and budgets.
• Monitors the emergence of new data development technologies and methodologies and where appropriate applies it to the data analytics development process.

Job Requirements

• Advanced degree or equivalent experience in Computer Science, Engineering, or Information Systems.
• 10+ years of experience in Data Analytics.
• 7+ years of experience in Data-intensive product development.
• Proven record of working with analytics, and ML/AI solutions.
• Professional Certification in Agile (preferable).
• Good knowledge of at least one of the functional areas: customer relationships and sales, e-com/freight forwarding/express/logistics operations, and service operations.
• Experience with data modeling principles, DWH.
• Experience with Tableau/ Power BI/ Cognos.
• Experience working Agile and DevOps; familiar with DataOps.
• Understanding of cloud storage, hosting, and computing environments.
• Must be able to work collaboratively with cross-functional cross-geographical teams to analyze and understand business needs.
• Good oral and written English: ready to present to a technical audience.

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

The Opportunity:

As the APAC Product Manager, Pathology Lab, you will be responsible for:

• Developing and implementing strategies and innovative approaches, to drive the penetration of the Pathology Lab - Assays portfolio (Key focus on High Medical Value assays across Breast, Lung, and Gastric Cancer Portfolios).
• Driving Pharma Partnerships KOL & Pathology society engagements, thus enabling faster penetration of companion diagnostic assays.
• Forging strong collaboration with the affiliates within the APAC region, regional colleagues across Clinical, Lab & C Suite, Access and Regulatory functions & global teams.
• Driving the brand and channel fill strategy for the cited areas of focus, while working closely with the product manager for HMVA & PHCS, regional CVS colleagues as well affiliates.
• You will report to the APAC Business Lead Pathology Lab, Lab & C suite Value stream.

As the Product Manager /Business Manager - Assays, Pathology Lab, you will be responsible for:

• Responsible for managing multiple stakeholders as the single point of contact for portfolio stakeholders, Global Functions, Regional Functions, Affiliates, etc, for all discussions regarding assigned portfolio
• Define focus areas and KPIs for marketing campaigns and team up with the other Product Managers/ Business managers within the Pathology Lab team, for innovative profitability improvement measures like paired consumables/PAB uptake/Digital Pathology Algorithms etc
• Provide support to business analysis, KPI tracking, and other projects as required
• Support affiliates in executing planned portfolio strategies to achieve business objectives.
• Utilize strong commercial acumen with a deep understanding of the diagnostic world in the context of overall healthcare market and environment
• Have insights into trends or technology for the assays portfolio, identify how to tap into these trends to streamline performance, become market shapers, grow market share and outperform the competition, through the Pathology Lab Communities
• Around 30% travel will be required for this role.

Who You Are:

• Hold a Bachelor’s degree in Marketing or Science; advanced degrees (Masters, MBA, Medical Degree, or PhD) preferably with over 10 years of relevant work experience within the industry;
• Self-motivated, proactive, with proven analytical, problem-solving, and commercial acumen.
• Well-organized, capable of prioritizing and managing multiple projects in a fast-paced environment. Strong communication, presentation, negotiation skills, and experience in managing collaborations with internal and external stakeholders.
• Intrapreneurial mindset with proven ability to incubate and foster agile organizations with a complex, global corporate environment
• Familiar with the technological trends and their relevance to the healthcare industry.

The Opportunity:

As the Product Manager - Assays, Pathology Lab, you will be responsible for:

• Developing and implementing strategies and innovative approaches, to drive the penetration of the Pathology Lab - Assays portfolio (Key focus on Core Antibodies including Cell Marque, Discovery Reagents, Hematopathology portfolio & associated new launches like Neuropathology).
• Forging strong collaboration with the affiliates within the APAC region, regional colleagues across Clinical, Lab & C Suite, Access and Regulatory functions & global teams.
• Driving the brand and channel fill strategy for the cited areas of focus, while working closely with the product manager for HMVA & PHCS, regional CVS colleagues as well affiliates.
• You will report to the APAC Business Lead Pathology Lab, Lab & C suite Value stream.

As the Product Manager / Business Manager - Assays, Pathology Lab, you will be responsible for:

• Responsible for managing multiple stakeholders as the single point of contact for portfolio stakeholders, Global Functions, Regional Functions, Affiliates, etc, for all discussions regarding assigned portfolio
• Define focus areas and KPIs for marketing campaigns and team up with the other Product Managers/ Business managers within the Pathology Lab team, for innovative profitability improvement measures like paired consumables/PAB uptake/Digital Pathology Algorithms etc
• Provide support to business analysis, KPI tracking, and other projects as required
• Support affiliates in executing planned portfolio strategies to achieve business objectives.
• Utilize strong commercial acumen with a deep understanding of the diagnostic world in the context of overall healthcare market and environment
• Have insights into trends or technology for the assays portfolio, identify how to tap into these trends to streamline performance, become market shapers, grow market share and outperform the competition, through the Pathology Lab Communities
• Around 30% travel will be required for this role.

Who You Are:

• Hold a Bachelor’s degree in Marketing or Science; advanced degrees (Masters, MBA, Medical Degree, or PhD) preferably with over 10 years of relevant work experience within the industry;
• Self-motivated, proactive, with proven analytical, problem-solving, and commercial acumen.
• Well-organized, capable of prioritizing and managing multiple projects in a fast-paced environment. Strong communication, presentation, negotiation skills, and experience in managing collaborations with internal and external stakeholders.
• Intrapreneurial mindset with proven ability to incubate and foster agile organizations with a complex, global corporate environment
• Familiar with the technological trends and their relevance to the healthcare industry.

JOB PURPOSE

The Regional Product Marketing Management Manager for Sleep Health is responsible for delivering market insights, driving the development of compelling messaging and positioning, and leading the go-to-market strategy for product launches and marketing campaigns. This role requires oversight of end-to-end campaign execution, including budget management, strategy alignment, and the creation of marketing materials that reflect the product's positioning and broader marketing objectives.

Key responsibilities include collaborating with a diverse team, motivating the team to generate innovative ideas that drive successful campaigns and increase product revenues.

In addition to core leadership skills, the role demands the acquisition of in-depth product knowledge specific to the sleep health category, ensuring strategies are relevant and targeted.

CRITICAL WORK FUNCTIONS & KEY TASKS

Oversee marketing strategies and campaigns

• Implement pricing strategies together with product development team in achieving organisation's objectives and client's satisfaction
• Develop marketing strategies and directions to differentiate in-house products from the market
• Ensure marketing campaigns achieve Key Performance Indicators (KPIs) and objectives
• Lead analyses of competitive environment and consumer trends
• Oversee development of marketing materials
• Manage launch processes, product lifecycles, pricing and category roadmaps
• Lead ideation and brainstorming efforts to develop novel ideas for product marketing and/or optimisation to enhance product proposition

Establish marketing budget

• Evaluate budget, expenditures, research and development appropriations, or Return on Investment (ROI) and profit-loss projections of product development
• Track the usage of marketing budget to ensure its effectiveness in maximising budget
• Oversee budget allocation processes for traditional and digital marketing tools and activities

Develop internal and external partnerships

• Identify potential partnerships and vendor relationships for strategic collaborations
• Develop partnerships with product development, operations, sales and digital teams to drive marketing initiatives
• Manage marketing and sales teams to ensure marketing strategies are reflected in sales figures
• Maintain strong relationships with existing clients by responding to client facing teams on their queries and concerns

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Bachelor degree in Marketing, Product marketing or Sciences in related fields
2. Minimum 8 years of marketing experience with proven track record in marketing and Go-To-Market planning and implementation in Southeast Asia region.
3. Preferably with experience in healthcare industry dealing with medical products, medical equipment, or consumer healthcare products
4. Good knowledge of utilizing different marketing channels with marketing budget

Be a Part of Something BIG!

Are you ready to take your career to new heights? Do you have a passion for financial analysis, strategic planning, and international business? If so, we want you on our team! We are seeking a dynamic and experienced professional to join us as a Roaming Product Development Manager, where you will play a pivotal role in shaping the future of our roaming business.

Make an Impact by

• Assist in devising strategic planning of roaming business which include develop, implement, and manage comprehensive strategic plans to support long term plans and objectives.
• Financial analysis and reporting which include budgeting, forecasting and analyse financial data to assess potential risks and recommend strategies to mitigate them as well as to guide decision making and resource allocation.
• Manage roaming commercial with roaming operators in Asia & Africa including negotiate wholesale rate, develop business case, prepare contract and monitor traffic so as to maximize net payment position.
• Manage data & financial clearing and settlement with over 400 roaming partners worldwide.
• Attend GSMA conference and Alliance Meetings to engage roaming partners for roaming commercial and product development.

Skills for Success

• University Degree with Business, Finance or Accounting
• At least 5 years working experience in Financial Planning, Business Marketing or Accounting.
• Engage internal and external stakeholders

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensuring alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.

Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.

User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.

User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.

Cross-Functional Collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.

Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.

Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.

Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.

Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

Innovative, motivated, quick learner, and ability to work with minimum supervision.

Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.

Strong customer empathy and the ability to translate user needs into impactful product features.

Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.

Attention to detail, curiosity, and passion for technology.

Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

Competitive base salary and a generous stock option package

Unique opportunity to work with a talented global team on cutting edge technologies

informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

The individual is focused on manage the product designated product portfolio and its related solution with clear Go-To-Market strategies into targeted industries, while creating competitive edge against our keen competitor(s) working with stakeholders in global, regional and local.

Product

• Plan, develop and implement of product portfolio strategies with SMART goals
• Responsible for the product performance by revenue, GP%
• Manage the entire Product Lifecycle management of the products
• Collaborate with respective business unit and marketing teams to ensure that customer needs/values are incorporated into product design, branding, and marketing approaches as Voice of Customers (VOC).
• Schedule and facilitate new and existing product training sessions.
• Analyse and report the product malfunctions as feedback on quality improvement

Price

• Manage the product pricing thru market competition review and positioning thru analysis of pricing matched with market expectations to determine the ideal target price for products of the business.

Promotion

• Responsible for defining the release process and coordinating all of the activities required to bring the product to market
• Develop marketing strategies to grow quality inspection applications in Automotive, F&C, Semicon, Electronics and Medical industries and increase sensor products market share with channel partners.
• Develop tools and marketing collaterals with Marcom team to support sales activities
• Support Solution Marketing activities with Application Marketing members to develop sales tools incorporating Vision and Sensor products.

Place

• Plan go-to-market strategies in alignment with Country Sales (in APAC region) demand.
• Manage for product availability based on the customer's demand and our company’s needs

Competitor

• Monitor and update competitor activities to Global Product BU and Sales
• Develop strategies and plans or tools to convert competitor market share.

Sales Goal

• Responsible for regional sales budget of vision and sensor products and supporting total regional sales budget

Requirements:

• Degree / Diploma in Engineering or relevant discipline.
• At least 7 years of experience in Product Marketing Management in a regional role (Asia Pacific)
• Comprehensive understanding of Product (Sensor, Vision) & Market Trends
• Prior experience in Industrial Automation industry is a bonus.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Join our team within Chemtech division in Sulzer Singapore Ltd as Product Line Manager to help us take our business to the next level.

Your main tasks and responsibilities:

• Joint order intake responsibility with Front Sales for assigned product lines / geographical area.
• Understand the value chains and market drivers/dynamics.
• Generate relevant sales strategy.
  Follow-up market trends, customers and competitors, and propose actions when required.
• Ensure coordination with relevant stakeholders to ensure Sulzer IP interests are preserved (FTO, creation of new IP, defense of existing IP).
• Assist the Front Sales in exploring the market for new business and acquisition of new customers.
• In close cooperation with process engineers, lab engineers and product specialist, develop technical solutions and concepts for our customers. This includes in particular the management of the coordination with the crystallization test center in Switzerland (logistic, HSE evaluation, evaluation of test results).
• Prepare commercial and technical proposals including cost evaluation, price calculation and risk assessment. Define the (value) selling strategy.
• Timely update of CRM and Sulprice to ensure data quality.
  Together with Front Sales negotiate commercial and technical proposals with our customers.
• Participate to fares, trade shows and symposia.
• Ensure smooth cooperation with front-ed sales in other locations, contribute actively to exchange of knowledge between our international locations.

To succeed in this role, you will need:

• Degree/Master in any Engineering
• Knowledge of the chemical and polymer industries value chains (familiarity with separation technologies such as crystallization and/or crystallization technology would be an asset)
• Ideally with several years of experience in the sales of complex technical solutions.
• Customer focused with excellent communication skills, ability and mind set to build connections and understand the value chain beyond the initial customer requirement.
• Team oriented with ability to collaborate within a multicultural organization

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Product Manager (Card Acquiring)

We are representing a global leader in the Financial Space in search for a Card Acquiring Product Manager

• This role involves working closely with various internal and external stakeholders to identify market needs, develop strategic product plans, and deliver innovative card acquiring solutions that meet customer demands and enhance the overall payment experience.
• Responsibilities:
• Define and manage the product roadmap for card acquiring products, ensuring alignment with business objectives and customer needs.
• Collaborate with cross-functional teams, including sales, marketing, operations, technology, and compliance, to develop and implement new products and features.
• Monitor product performance, identify areas for improvement, and make data-driven decisions to optimize product offerings.
• Manage the end-to-end product development process, including requirements gathering, design, development, testing, and launch.
• Create and maintain product documentation, including user guides, FAQs, and training materials.
• Provide subject matter expertise and support to sales and customer service teams to ensure successful product adoption and customer satisfaction.

Job Requirements

• 3-5 years of experience in B2B product management, preferably in the payments or financial services industry.
• Strong understanding of card acquiring products and services.
• Experience working with card schemes (e.g., Visa, Mastercard, American Express) and knowledge of payment industry regulations and compliance requirements.
• Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.
• A customer-centric mindset and a passion for delivering exceptional payment experiences.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Product area

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

Job description

Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.

Additional job description

The 1P e-commerce Google Store is our owned and operated online store that showcases and sells new devices made with Google technology with a focus on our Pixel mobile device. On a day-to-day basis, the Google Store marketing team is working through innovative ideas to showcase flagship products by driving awareness, traffic, running promotions, acquiring new customers, growing relationships with existing customers, assessing opportunities for analysis and research, and finding creative ways to bring unique shopping experiences to life.

The regional APAC Google Store marketing team owns the customer experience and growth marketing strategy for the store in the region working with cross-region and functional stakeholders to drive commercial impact.

Qualifications

Job responsibilities

• Own the execution of CRM campaign moments ~7 big moments across JP, AU, IN, TW and SG. This includes campaign calendar management, briefing, creating, CRM technical delivery and deployment, performance goal setting and reporting on commercial impact driven by channel.
• Drive CRM channel share and Pixel sales contribution to support both 1P+3P unit sales and business objectives.
• Understand overarching business objectives and strategy, and own and ensure these are translated into overall regional CRM marketing strategy across the customer lifecycle.
• Drive engagement of customers by leading development of targeted, high impact content and execution of scalable marketing campaigns.
• Lead A/B and multivariate testing and optimizations throughout the customer journey and drive local learnings and insights to drive Pixel and portfolio loyalty across the region.

Minimum qualifications

• Bachelor's degree in Marketing or equivalent practical experience.
• 5 years of experience working on digital marketing campaigns, performance media or email marketing.
• Experience with APAC regional Performance Marketing.
• Experience working on campaigns/projects with multiple senior stakeholders.
• Ability to communicate in English and Japanese fluently to support partner relationship management in this region.

Preferred qualifications

• Ability to balance working in a creatively driven organization with a data driven approach to marketing.
• Ability to be resourceful and results-oriented with an enthusiastic and positive attitude.
• Ability to take complex data and distill them into meaningful and coherent narratives.
• Excellent problem solving skills, with the ability to use data to drive actionable insights and scale effectively across a large organization.
• Excellent organizational skills with the ability to manage and coordinate projects across regions.
• Excellent project management skills with attention to detail.

Job Description & Requirements

♫You’re hot and you’re cold, You’re in and you’re out, You’re up and you’re down ♪

See how this song applies when you join us as a Reefer Container Operaror – you need to check the temperature of reefer containers in the port (reefer containers refer to shipping containers with built-in refrigeration used for temperature-controlled goods); you need to perform the plugging in and out of the power supply of these reefer containers; and your job involves going up and down flights of stairs.

Voila! This interesting job isn’t for the faint-hearted.

Highlights:

• Monthly gross salary up to S$4,500
• Attractive Bonus Package (Service Bonus)
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Supportive and Compassionate Management Team

Job Descriptions:

• Conduct plugging in and unplugging of electrical power cables on the reefer containers
• Check and record the temperature of reefer containers
• Report about exceptions of the reefer containers

Job Requirements:

• Proficient in communicating in English
• Able to rotate between Day Shift and Night Shift
• Able to operate Android tablets and VHF radio sets
• Possess a Singapore Class 3 driving licence and able to operate a manual-gear light vehicle
• Able to perform job independently
• Good physical health to handle shift schedules and working outdoors

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

Job Responsibilities :

The Product Manager for AI software solutions will create the vision and deliver new software products powered by AI. Bridge the gap between technical teams and business goals, ensuring our AI software solutions deliver maximum value to users and stay ahead in the fast-paced world of artificial intelligence. This is a critical role that involves a high level of interaction with a variety of team members and executives.

Essential Duties and Responsibilities

• Own the vision, requirements, and delivery on a cross-functional development team with your decisions having a direct impact on the business.
• Lead the integration of AI models into products, ensuring seamless interaction between AI algorithms and user-facing functionalities. Collaborate with data science teams to define requirements for model development, testing, and deployment.
• Drive strategy and execution from concept to in-market, accountable for meeting milestone commitments and business targets.
• Create and manage the product roadmap in collaboration with data scientists, software engineers, UX designers, sales, and marketing.
• Act as the primary point of contact between technical teams and business stakeholders, translating technical insights into business value.
• Oversee go-to-market strategy for AI software products, working closely with marketing and sales to ensure successful product launches.
• Analyze product performance, using data-driven insights to drive continuous improvement. Maintain the product backlog, ensure work is defined and prioritized, approve completed work.
• Conduct market research and competitive analysis to inform product strategy.
• Define and prioritize features based on customer feedback, market trends, and business value.
• Work closely across teams to drive targets, priority changes, manage dependencies and coordinate deliverables through all phases of the product life cycle.
• Other duties as assigned.

Qualifications

• 3+ years of software product management experience or equivalent role.
• Strong understanding of AI/ML technologies, data science, and software development processes.
• Launched at least 1 well-known public IP or public-facing initiatives on known software products / platforms.
• Ability to translate complex technical concepts into practical, user-centered product features.
• Take ownership mentality with a drive to "get things done" and be invested in the outcome.
• Proven ability to lead cross-functional teams and manage competing priorities.
• Demonstrated ability to make sound decisions based on both data analysis and customer feedback.
• Excellent verbal and written communication skills. Ability to manage collaboration and communication with other teams, both internal and external, both technical and non-technical.
• Gamer and game industry experience preferred.

Education & Experience

4-year degree from an accredited institution or equivalent experience.

• Assist the digital transformation initiatives, incorporating best practices to build digital products across business units
• Managing multi cross-functional internal/external stakeholders in driving the product roadmap
• Work with UX, Product Engineering and service delivery leads in developing and executing product plans
• Identifying ongoing product enhancement opportunities for various Business Units in order to help them grow reach and engagement
• Acting as project lead for specific roadmaps
• Creation of business cases & technical documentation for new features or products by gathering requirements, costs and market insights
• Understatnding emerging digital trends and assessing local market impact
• Any other ad-hoc duties assigned by manager

Requirements

• You have at least 5 years of working experience in product development or UX research or UX design
• Innovative, have good analytical and problem-solving skills
• You have a solid knowledge of website analytics tools
• Ability to execute SEO & UX design will be a plus
• Self starter and autonomous with the ability to drive projects from inception to completion
• Expertise and knowledge in emerging trends and the online space (web, email, search, database marketing, chat marketing, user interface, blogging, privacy, e-business, content marketing, etc), including trends and technologies
• This role expected to start April 2025

As a Global Procurement Category Manager at Micron, you will develop and execute a holistic sourcing and management strategy for a specific category of spend and lead a team dedicated to this category. You will participate in the development of strategies for assigned categories by conducting an assessment of a category current and future needs, analysis of market trends and potential suppliers, analysis of Total Cost of Ownership (TCO) and opportunities to leverage changes in processes, systems and product/services, and estimating timing and level of savings capture.

In this role you will manage implementation of each category strategy by establishing site-specific implementation timing, identifying required implementation resources and developing communication channels and tools to introduce the new strategy. In addition, you will develop and lead cross functional teams to execute on strategy.

Other responsibilities include ensuring department compliance to company policies and departmental procedures. You will provide leadership for building and implementing department strategies, processes, and policy through active oversight of functional teams and projects, and mentor functional leaders through collaboration and the development of sustainably successful solutions. You will also be responsible for conveying corporate business initiatives, aligning team and individual goals to business objectives, and driving overall high performance within your team and the department.

Build and Execute Strategic Sourcing and Category Management Plan for Assigned Categories

• Work with direct and cross-functional teams to plan strategic sourcing direction for category
• Recommend targets for spend reduction, purchasing efficiency, customer services and supplier management
• Identify and implement category specific savings levers
• Recommend resource levels across procurement sourcing categories, projects and functions
• Monitor and adjust category compliance (e.g. risk, spend, quality, supplier segmentation, management)
• Monitor the implementation of sourcing strategies and contract compliance and participate in the resolution of any constraints or issues
• Deliver category savings and scorecard metric targets
• Communicate sourcing trends and results for assigned categories to the AT Capital Director
• Maintain supplier segmentation map for category; build partnerships with strategic suppliers
• Assist AT Capital in building integrated strategic plan

Build an Effective Team

• Develop a high performing team
• Establish job responsibilities and performance and development goals for direct reports
• Collect, review, and provide verbal and written performance feedback to continuously develop your team
• Monitor and oversee individual and team performance
• Coach, mentor and develop current and future Micron leaders
• Prioritize objectives, remove barriers, and drive for accountability
• Support learning opportunities within department and plan development opportunities for direct reports
• Lead special projects, department initiatives, and mentor cross functional teams

Collaborate with Stakeholders to Deliver Strategic Solutions

• Develop and maintain expertise in the assigned spend categories
• Implement processes to monitor stakeholder satisfaction with key suppliers
• Drive customer-centric approach to solving issues and representing Procurement
• Maintain close interaction with business partners to ensure category-related needs are addressed
• Manage conflict and build effective relationships with internal and external stakeholders
• Provide advice to senior and executive management on strategic decisions related to the category

Interface with Customers, Procurement Business Partners, and Suppliers on Category Strategies

• Ensure customer category requirements met
• Communicate strategic sourcing goals, category management plans, initiatives and targets to customers
• Maintain relationships with supplier senior executives
• Initiate and sustain effective communication with internal and external stakeholders

Ensure a Safe, Compliant, and Ethical Work Environment

• Maintain knowledge of and apply company safety, labor, and ethics policies
• Communicate requirements and expectations to leaders and external stakeholders
• Ensure execution of mandatory training for organization
• Identify and resolve and / or report potential safety, security, and labor issues

Candidate Profile:

You must have at least a bachelor’s degree with at least 10 years of experience in strategic procurement and/ or semiconductor equipment related experience with at least 3 years in a leadership role. You must have good experience and/or knowledge in establishing procurement category strategy with a proven track record in effective total cost of ownership and good suppliers & stakeholders relationship management within a global manufacturing network. You should possess strong analytical and decision-making skills, with good business acumen. You must possess excellent communication & interpersonal skills with the ability to work at all levels. Experience in semiconductor manufacturing, especially in assembly & test is highly advantageous.

Preferred Skills:

• Experience in semiconductor memory or related industries
• Familiarity with advanced packaging and test technologies
• Consistent track record in driving total cost of ownership, aligning & executing category strategy within company network, sourcing new sources

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement, and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead the ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications, and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 6+ years’ experience in product management/development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features, and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within the Samsung matrix environment at a local, regional, and global level

· Structured and strong analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea