We are looking for an experienced Lead Product Designer who can provide leadership in design, define strategy and deliver exceptional user experience across all products at Flo. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable electricity retailer in Singapore and Australia.

About Flo

Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.

We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

Find out more about us on https://floenergy.sg/business/about

What you will be doing:

• Lead and motivate a growing team of designers
• Collaborate with stakeholders from Product, Engineering, and Business to facilitate and foster alignment
• Define, craft and evolve design systems that result in a consistent and outstanding user experience across all of Flo's products, platforms and countries that we operate in
• Engage actively in design processes, including user research, wireframing, and prototyping, to craft high-quality user interfaces hands-on
• Drive change through user and data insights
• Cultivate strong relationships with key stakeholders and communicate effectively to convey the design strategy
• Balanced ability to engage in high-level strategic thinking and hands-on design work

You will be a good candidate if you:

• Minimum 8 years of experience in a product design role, including at least 2 years in a leadership position
• Proven leadership skills demonstrated through the successful management of design teams and projects
• A portfolio of work showcasing expertise in developing user-centered design solutions, creative strategies, and/or design systems for products across various platforms.
• A history of building design teams that foster a culture of creativity and innovation
• Adaptability to thrive in a dynamic and fast-paced environment, with the ability to adjust to changing priorities and requirements
• Exceptional communication skills to effectively convey design concepts, strategies, and outcomes to diverse stakeholders
• Strong problem-solving and collaboration skills to address complex design problems

Culture and benefits:

• Get involved in product development from the ground up to chart the future of Flo.
• Work in an open-minded and dynamic environment with a talented team.
• Budget and time to take on professional development courses.
• Enjoy an attractive compensation package, generous time-off and work-life balance

Equal Opportunity Employer Statement

We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.

Join a fast-growing electricity retailer that's making renewable energy accessible for all

We are looking for growth minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.

Join us as our new Lead Product Designer!

Overview of Accenture Industry X: Accenture's Industry X brings together engineering and manufacturing services to transform how businesses operate in the digital age. By combining the power of digital technologies with deep industry expertise, we help clients across multiple industries, including Semiconductor, Automotive, Industrial, Consumer Packaged Goods(CPG) and EV and Battery Manufacturing sectors, drive innovation, enhance efficiency, and achieve greater operational performance. Industry X services span across smart connected products, industrial equipment, digital manufacturing, and intelligent asset management, enabling our clients to leverage data and advanced technologies to create value and achieve competitive advantage.

Position Overview: Accenture's Industry X is seeking a dynamic and experienced leader with deep domain expertise in manufacturing and extensive shopfloor experience. The ideal candidate will have a strong background in consulting, system integration, and consultative selling, combined with hands-on experience in manufacturing environments. This role demands a professional who can drive strategic initiatives, deliver transformative solutions, foster robust client relationships, and build a high-performing consulting practice. The primary industry focus will be on Semiconductor, Automotive, Industrial and Battery industries. The position is based in Singapore, and a proven track record in South East Asia is crucial.

Key Responsibilities:

Consulting and Advisory:

• Provide expert advice and strategic guidance to clients in the Semiconductor, Automotive, CPG, Industrials, and Battery sectors.
• Develop and implement comprehensive consulting strategies to address client challenges specific to manufacturing operations.
• Conduct thorough assessments of manufacturing processes and provide actionable recommendations to optimize client operations.

Domain Expertise:

• Leverage deep manufacturing domain expertise, including shopfloor operations, to deliver innovative and effective solutions.
• Stay abreast of industry trends, emerging technologies, and best practices in manufacturing.
• Serve as a subject matter expert and thought leader at least 2- 3 of the following industries : Semiconductor, Automotive, CPG, Industrials, and Battery sectors.

System Integration:

• Lead and manage system integration projects, ensuring seamless implementation and integration of manufacturing technologies.
• Collaborate with cross-functional teams to design, develop, and deploy integrated solutions for manufacturing clients.
• Ensure projects are delivered on time, within scope, and within budget.

Consultative Selling:

• Identify and pursue new business opportunities through consultative selling techniques.
• Build and maintain strong client relationships, understanding their manufacturing needs and providing tailored solutions.
• Develop and deliver compelling proposals and presentations to prospective clients.

Practice Building:

• Build and scale a high-performing consulting practice within Industry X.
• Recruit, mentor, and develop a team of consultants with strong manufacturing backgrounds to deliver exceptional client value.
• Define and implement best practices, methodologies, and frameworks to ensure consistency and quality across engagements.

Project Management:

• Oversee project lifecycle from initiation to completion, ensuring successful delivery of client engagements.
• Manage project risks, issues, and changes to ensure project success.
• Monitor project performance and provide regular updates to stakeholders.

Data and Integration Skills:

• Develop and implement data integration strategies to support seamless information flow across manufacturing systems.
• Leverage data analytics to provide insights and drive decision-making processes.
• Ensure data integrity, security, and compliance with industry standards.
• Collaborate with IT teams to integrate various data sources and systems, ensuring a cohesive digital ecosystem.

Smart Manufacturing and Advanced Technologies:

• Drive the adoption and implementation of smart manufacturing solutions, including IoT/IIoT, AI for manufacturing, and Industry 4.0 technologies.
• Implement Digital Twin technologies to create virtual replicas of physical manufacturing processes and optimize performance.
• Utilize AI and machine learning to enhance manufacturing efficiency, predictive maintenance, and quality control.
• Stay current with advancements in smart manufacturing technologies and apply them to improve client operations.

Technical Stack Experience:

• Demonstrated experience with SAP Digital Manufacturing, Siemens OpCenter, AVEVA, and SAP Production Planning.
• Knowledge of manufacturing execution systems (MES), enterprise resource planning (ERP) systems, and other key industrial software platforms.
• Familiarity with integration and deployment of these systems in manufacturing environments.
• Strong technical skills in data management, system integration, and automation technologies.

Standards and Protocols:

• Deep understanding and experience with ISA 95, RAMI 4.0, UNS (Unified Namespace), and IT-OT Integration.
• Expertise in integrating and managing PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), and Historian systems.
• Ability to implement and leverage these standards and protocols to ensure seamless and efficient manufacturing operations.

Intersection of Supply Chain, Manufacturing, and Engineering:

• Knowledge of the interplay between supply chain management, manufacturing processes, and engineering principles.
• Ability to optimize supply chain operations in conjunction with manufacturing and engineering requirements.
• Experience in aligning supply chain strategies with manufacturing capabilities and engineering design processes.

Industrial Automation, Instrumentation, and Control:

• Extensive experience with industrial automation, instrumentation, and control systems.
• Proficiency in designing and implementing automated manufacturing systems to improve efficiency and reduce operational costs.
• Strong knowledge of control system architecture and the integration of various control systems within manufacturing operations.

Greenfield and Brownfield Factories:

• Proven experience in managing greenfield and brownfield factory projects from design to commissioning and sustenance.
• Expertise in planning, designing, and executing new factory setups (greenfield) and upgrading existing facilities (brownfield).
• Ability to ensure project sustainability and continuous improvement post-commissioning.

Duties and Responsibilities:

• Identify business needs, develop value propositions, and contribute to the generation of compelling proposals.
• Lead discovery sessions with customers to qualify opportunities.
• Develop and articulate trends, implications, possibilities, and solutions; build compelling presentations to align with customer needs; deliver presentations to executive and mid-manager levels.
• Own and manage the discovery phase with clients.
• Leverage Challenger methodology to understand and challenge customer status quo.
• Clearly articulate "why Accenture?" in non-technical and technical terms as required.
• Manage and execute tactics using account-based research, social media, executive outreach, etc.
• Collaborate with Industry Portfolio Directors and Country Managers/Sales Leaders to drive key business metrics.
• Understand campaign/initiative value propositions and presentation materials.
• Drive campaign execution with Industry, Marketing, and Sales teams.
• Deliver sales enablement training on collateral as required.
• Coordinate with PreSales to deliver effective, value-focused demonstrations.
• Manage execution plans and report weekly progress.
• Support the closing process if required.
• Build a strategy and roadmap interacting with Senior Manufacturing Executives, including C-Suite, and execute selling experience across the Smart Manufacturing Digital Thread.
• Understand product development and manufacturing challenges in the Semiconductor, Automotive, and EV and Battery sectors.
• Sell and deliver complex projects with a high degree of technical and functional knowledge.

Minimum Requirements:

• Must have 15 to 20 years of Industry experience with a strong grasp of manufacturing industry and technology/solutions.
• At least 5 years of consulting or system integration experience.
• Proven track record in South East Asia is crucial.
• Proven experience in carrying an individual quota and achieving targets.
• Hands-on experience in shopfloor manufacturing operations and a strong understanding of end-to-end manufacturing processes.
• Ability to articulate end-to-end digitalization messages to customers and map Accenture technology to customer requirements and vision.
• Demonstrated capability to be a trusted advisor for clients within new or existing customers at various organizational levels.
• Practical experience with Manufacturing Planning, MES, Quality, Scheduling, Plant and Process Simulation, and Manufacturing Intelligence software in the Semiconductor, Automotive, and EV and Battery sectors.
• Experience working with clients in IoT/IIoT and Industry 4.0-based solutions.
• Experience with cloud-based technologies and deployment on-premise and in the cloud.
• Proven written and presentation development skills, with strong skills in MS Excel, PowerPoint, and Tableau.
• Strong data and integration skills, with the ability to develop and implement data integration strategies.
• Proven experience with smart manufacturing, Digital Twin technologies, and AI for manufacturing applications.
• Demonstrated experience with SAP Digital Manufacturing, Siemens OpCenter, AVEVA, and SAP Production Planning.
• Deep understanding and experience with ISA 95, RAMI 4.0, UNS, IT-OT Integration, PLC, SCADA, and Historian systems.
• Knowledge of the intersection of supply chain, manufacturing, and engineering.
• Extensive experience with industrial automation, instrumentation, and control systems.
• Proven experience in managing greenfield and brownfield factory projects from design to commissioning and sustenance.
• Ability to multi-task and align with mid/upper-level management and technical users.
• Approximately 50% travel.
• BA/BS degree required.

Preferred Qualifications:

• Multi-solution and multi-industry experience.
• MBA preferred.
• Six Sigma Black Belt and LEAN manufacturing expertise.
• Lead or actively involved in digital transformation and large systems implementation (e.g., PLM, MES).

Who we are

At Open Government Products, we are an experimental tech team within the government, committed to improving society through technology. We’re passionate about solving complex problems, designing for public good, and building delightful digital experiences that have a lasting impact on society.

Our multidisciplinary team of engineers, designers, and product managers build products that make public services more intuitive, efficient, and impactful. We rapidly prototype, test, and launch solutions that address real societal challenges, bypassing bureaucracy to deliver change where it matters most.

Projects like Data.gov.sg, Parking.sg, FormSG, and Vaccine.gov.sg are just a few examples of how we've made a difference in the lives of citizens. You can learn more about our products on our website.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead or Principal Product Designer, you will play a pivotal role in shaping the design direction of critical government products, ensuring they are user-centred and strategically aligned with policy goals. You will spend about two-thirds of your time on hands-on design work, leading efforts for highly complex products or platforms, translating user insights into refined and intuitive experiences. The remainder of your time will focus on design strategy, mentorship, and leadership, depending on your career aspirations and the team's needs.

Your impact will extend across the organisation—whether it's simplifying disconnected services, elevating the design craft of your team, or driving organisational design standards that inspire change across multiple government agencies. You’ll use your expertise to solve ambiguous, open-ended problems and create innovative design systems that accelerate productivity and improve the public’s interaction with the government.

Who we're looking for

• Proven experience in product design: We value practical experience and a portfolio that demonstrates your ability to design impactful products and experiences. While specific degrees are less important, we seek candidates with more than 10 years of experience in digital product design.
• Excellence in craft with an eye for details: You possess an exceptional eye for detail and a keen sense of visual design. Your portfolio should highlight your past work and your ability to clearly articulate the reasoning behind your design decisions.
• Passion for user-centred design: You are deeply committed to designing with the user in mind. You bring hands-on experience with user research methodologies and have a strong understanding of mobile-first and responsive design principles.
• Proficiency with design tools: You are highly skilled in Figma and Adobe Creative Suite. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• Effective communication: You are adept at bridging the gap between users and engineers, incorporating feedback from non-technical stakeholders and communicating design details clearly to technical teams for seamless implementation.
• Proactive mindset: You are not content with the status quo and are eager to drive change. You take initiative to make things happen, particularly when it comes to pushing for improvements and innovation in government services.
• Commitment to public good: You are motivated by a desire to make a meaningful impact on society. As a public servant, you are willing to challenge political pressures and policies when they do not align with the best interests of the public.

Why work with us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Job Description

SAP professionals design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment; and SAP application technical architecture. SAP PRA professionals design, implement and deploy SAP PRA solutions for the clients.

As a Mid-Level Solution Architect, you will leverage your expertise in SAP for Oil Gas Production and Revenue Accounting to design and implement effective solutions. Your day-to-day activities will involve analyzing client needs, designing solutions, and collaborating with project teams to ensure success.

• Analyze client requirements to craft customized solutions leveraging SAP for Oil Gas Production and Revenue Accounting.
• Develop comprehensive solution architectures and technical designs specific to the Implementation project.
• Foster effective collaboration across teams to ensure seamless integration of SAP solutions.
• Provide expert technical guidance and support to project teams throughout the implementation lifecycle.
• Conduct rigorous system testing and troubleshooting to optimize the performance

Job Requirements

• A minimum of 4 years SAP consulting experience with a focus on Production and Revenue Accounting (PRA).
• Minimum of two end-to-end SAP PRA implementations, including hands-on design and configuration
• Experience with external client-facing consulting including advising Senior Leadership

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Product (Team) Lead, Local Payment Methods

Adyen is looking for a passionate Product (Team) Lead to scale our payments proposition that includes alternative (local) payments such as wallets and banking payment methods across the Asia Pacific Region. The role is responsible for selecting and building the best payment portfolio, driving growth and innovation in APAC, and leading a strong team of Product Managers for our local markets. In addition to the ownership of various APAC & global payment methods you will expand our regional payments offering by building a regional strategy, both commercially and foundationally, for our global digital, platform and unified commerce merchants.

What you'll do:

• Use your understanding of the APAC Payment Landscape to build a regional product strategy for our Alternatives and Bank-based Payments
• Use your product sense to identify opportunities and define (technical) product solutions for the region
• Listen to our merchants, engineers, and partners to find problems that Adyen is uniquely positioned to solve
• Oversee the full regional and partially global portfolio of Payment Methods and intersect with multiple technical and commercial teams
• Lead the growth and adoption of our Payment Methods in the region through our partners and sales team
• Identify competitive advantages and define the positioning of Adyen’s Alternative and Bank-based portfolio in APAC
• Be responsible for executing against Adyen’s local and global strategic goals while contributing to the strategy

Who you are:

• Product Management - You have 7-10 years in Product Management for software companies within the Payments or Financial Technology space
• You are a strong Product leader, with at least 4 years experience as a Manager
• Experience - you ideally have 4+ years of experience in the Payments domain
• Innovation - You can navigate emerging technology understand the impact of regulations
• Market Informed - You are familiar with Local, Alternative, and Banking Payment Methods, and have a point of view on how they are evolving
• Mindset - You have an entrepreneurial mindset and are able to form a vision and work with the engineering teams to implement that
• Commercial mindset - You have experience in hyper competitive markets and understand how to compete within that space, you also understand pricing models and have experience with developing simplified, pricing models
• Proven record - you have have launched and scaled products in the software space with quantifiable value
• Data-informed - you can guide analysts with the right questions to answer, and turn those answers into business value

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

What will you do?

Join EVYD as a Business Intelligence Leader and be a driving force in elevating our analytics capabilities. Lead and grow our BI team, strategize for increased user adoption, and implement cutting-edge tools to drive EVYD's growth. Collaborate with cross-functional teams and mentor your colleagues to harness the power of data. Elevate your career with us and shape the future of BI at EVYD.

Your key responsibilities include:

• Lead and grow the Business Intelligence function. Set structures for team effectiveness and foster career and skills growth among team members.
• Implement a business intelligence tool to analyze product usage, generate metrics, and provide recommendations for increased user adoption.
• Deliver data and regular reports and enhance business strategies for churn, retention, and uptake.
• Identify and propose process improvements to enhance product efficiency and effectiveness.
• Collaborate with cross-functional teams to develop dashboards and operational monitoring tools.
• Partner with internal stakeholders to test hypotheses and drive user adoption and product usage growth.
• Support other departments and teams within EVYD to build up their own data analytics capabilities and build dashboards where necessary.
• Identify, assess, procure, and implement a business intelligence or product operations tool.

Travel requirements

Some travel may be required for this role.

What do you need?

Skills

• Highly independent and self-motivated and thrives in an ambitious and fast-paced environment.
• Effective communication and collaborative skills to work closely with cross-functional teams or stakeholders.
• Possesses a growth mindset and is tenacious at completing set goals.
• Strong analytical and problem-solving skills.
• Experience sourcing, implementing and using Product Operations / Business Intelligence / Visualisation tools – Tableau, PowerBI, Mixpanel or similar.
• Experience using Python, R, SAS, SQL, Data Robot or similar.

Qualifications

• Bachelor's or Master’s degree in Statistics, Mathematics, Economics, Engineering, Data Analytics, Data Science or related field.
• 5 - 8 years’ data science or analytics experience in product operations / business intelligence, preferably in the healthcare or e-commerce sectors.

Liquid Group is a FinTech payments institution licensed in Singapore, specialising in cross border payment services for consumers and corporates based across Asia. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network, XNAP Network, an open API based QR payment acceptance network that enables the cross-border acceptance of bank and non-bank QR payment apps across multiple markets in the region; LiquidNow, a platform that provides corporate payment services and business accounts to local businesses, non-Singapore resident corporates and B2B marketplaces for international fund movements and business payments requirements; and LiquidPay, the go-to e-wallet for global money remittance services and QR payments with the markets’ best offered exchange rates for e-wallet operators, banks, and merchants.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website:

www.liquidgroup.sg

www.xnap.network

Responsibilities

• Involve in the implementation of strategic plans for new program requirements, new market initiatives, design solutions and develop operational requirements for the B2B segments and Digital Payments Acceptance Innovation (Real-Time Payments (RTP), FX management, Alternative Payments Methods (APMs) and Card Schemes card acceptance)
• Maintain relationships and lead negotiations with PSPs, acquirers, schemes, banks and APMs
• Define and maintain team’s roadmap, payment acceptance strategies and features to heighten the adoption rate of our clients and ensure the successful launch of these products
• Continuously focused on improving penetration rate of micro, mid-sized and large-scale enterprises for LiquidNow solutions
• Be the team’s representative in communication with cross-functional teams on product features implementation and enhancements, to ensure the successful deployment and development of the solution offering
• Develop information sales-toolkit for Sales Team, to be used as a reference guide and product-knowledge to extend the above solutions to their clients, on top of their current product/solutions offering in their presentation deck
• Provide after-sales relationship support for clients who adopt the new solutions related to B2B and Digital Payments Acceptance roll-out
• Engage in business development initiatives and identify opportunities that best utilize Liquid’s infrastructure to meet clients’ requirements
• Write product specifications, Best Practices guidelines and Standard Operating procedures (SOPs) across multi-functional teams, partners and clients to support product development, rollout, and post-sales
• Implement changes to any of the existing processes, and morph the new solutions into the current service scope, to improve efficiency for the team as well as for the client
• Provide implementation support for new initiatives, projects assigned and new client setups (including settlement flows, report formats, merchant acquiring processes etc.)
• Constantly look into enhancing service levels of business support through Process Re-engineering evaluation/ exercise/ analysis in order to drive efficiency, cost and time savings.

Requirements

. Bachelor’s Degree or a related discipline

· 10 - 15 years relevant experience in Payments Industry with Merchant Acquiring and/or Business/Corporate Banking sales experience preferred

· Work experience in financial services is an advantage

· Excellent relationship management skills with experience of working directly with clients and external partners

· Technical knowledge of payments solutions and infrastructure will be an advantage

· Deep knowledge of Card Schemes Operating requirements and Real-Time Payment

· Relevant technical skills and Industry Payments regulations and functionalities

· Fluency in English with strong business writing skills, good communication, presentation and analytical skills

· Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization

· Passion for enhancing product features and customer experiences

· Proven ability to manage multiple projects

· Highly driven, meticulous, self-motivated and values-driven.

About us

LawNet Technology Services (LTS) is the technology company behind LawNet, Singapore’s leading portal for legal research, information and transactions. An indispensable tool for the legal community since 1990, LawNet is subscribed by a majority of Singapore lawyers and is also accessible by anyone outside the profession. Users can conduct research on Singapore primary legal materials (Singapore Law Reports, unreported judgments and legislation) and secondary materials (such as Parliamentary reports, legal news, textbooks and journals). LawNet continues to enhance its services and content while maintaining its affordable and highly competitive subscription rates, making it an essential resource for the legal community.

LTS is a wholly owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. In addition to running LawNet, LTS manages the technology driving SAL’s support services for Singapore’s legal industry and statutory functions such as stakeholding services and appointment of Senior Counsel, Commissioners for Oaths and Notaries Public.

Led by a Board of Directors who understands both the capabilities of technology and the needs of the legal profession, LTS continues to develop bold and innovative products and services that will better serve the needs of the legal community.

Responsibilities

• Builds great products that stakeholders love to use on time and within budgets assigned.
• Determines internal and external stakeholders needs and desires whether by market research, surveys or user group testing.
• Leads or participates in product ideation, technical development, product testing, launch, end user training and rollout.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
• Leads or participates in the planning of product release plans and set the expectation for delivery of new functionalities.
• Defines product vision, roadmap and growth opportunities to the development teams and stakeholders.
• Plays an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Establishes shared vision across organisations by partnering with key internal business stakeholders.
• Evaluates risk and provide advice and guidance to stakeholders and business units.
• Builds business cases for products and features, and analysing performance.
• Assesses market competition by comparing SAL’s products to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales to develop product sales strategies.
• Assesses product market data by calling on customers with sales and evaluating sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Brings new products to market by analysing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with development teams.
• Introduces and markets new products by developing time-integrated plans with sales, marketing and development teams.
• Oversees change management and delivery of customer-facing services, including helpdesk and service bureaux services.
• Completes operational requirements by scheduling and assigning team members; following up on work results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies; on the job coaching.
• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

• Proven track record in product management, or as an associate product manager, with successes in:

1. understanding the end-user and driving product adoption;
2. analysing end user requirements;
3. delivering products on-time and within budgets for internal / external stakeholders.

• Technical background with understanding and/or hands-on experience in software development and web technologies.
• Legal qualifications and experience in litigation and/or dispute resolution practice is an advantage.
• Polished professionalism with outstanding strategic, organizational, planning (project & finances), communication, and problem-solving skills.
• A team player.
• Comfortable working in a fast-paced and dynamic environment.
• Proven track record of exceeding KPIs.
• Proven ability to collaborate with internal and external stakeholders.
• Experience in liaising with government stakeholders and working with public sector systems is an advantage.
• Strong metrics and analytical orientation.
• Excellent written and verbal English communication skills, with strong presentation skill.