• Join a market leading company in the digital gaming space
• Customer-facing role with lots of travel opportunities

About Our Client

Our client is one of the market leaders in their industry and is a listed company with offices across different markets. They are looking for an experienced Product Trainer who will be looking to collaborate and educate their clients on the existing products they have. You will be responsible for the knowledge transfer of their products and how to use them.They are a NYSE listed company working with global clients. You will be joining a stable, mature company as their product expert and is responsible for solutioning and educating their clients around the APAC region on their products and how to deliver the best impact with them.

Job Description

The Product Trainer will be conducting training sessions on the products for both internal and external stakeholders as well as analysing the clients' business processes and advising on the best systems to implement. You should be well-versed in enterprise-level, complex platforms and constantly maintains a high level of understanding of the company's products and services.You should also be able to explain complex, ttechnical products in simple, layman manner.

The Successful Applicant

The ideal candidate must have the following:

• Strong examples of problem solving related to operational and/or working with complex enterprise platforms
• Strong stakeholder management and communication skills
• Willingness to travel when required
• Hands-on attitude and detail-oriented

What's on Offer

Our client offers an amazing opportunity to join market leading company in the gaming space. You will be part of their team in their Singapore office. The company is a stable, listed company with presence across several markets.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-032024-6365375

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Overview of the job

Did you know that at P&G we consider Product Supply (PS) as the engine that accelerates value creation? Getting thousands of different products onto the shelves in our customer's stores in the right quantities with precise quality in a very good time manner really does present meaningful work every single day!

We are looking for a ESS Operations Leader for ASEAN & MEA for our PHC Regional Business Unit (RBU) who can be a great collaborator with very diverse teams in the Personal Health Care Organization as well as with our External manufacturing business partners. This person will be accountable to ensure Business processes are in place and to deliver the Commercial Business Plan with Operational Excellence. Value accr

etive growth through supply chain mastery, business acumen, and organization building.

Your team

You will report to Senior Director, Supply Network Leader for the RBU. The role will supervise a diverse team of people in ESS Operations, extended Multi-functional team including ESS Quality, ESS Purchases, ESS MPD, ESS Business Planning closely engaging with external multi -functional- Commercial & R&D teams, Finance, Regulatory & R&D team members.

How success looks like

• End to end execution of ESS Supply Chain Operating strategy with External Business Partners.
• Outstanding supply service delivery of Service & Cash targets of ESS Supply Chains.
• Deliver Cost - Net Structural Savings by creating a pipeline of Ideas and
• Deliver Flawless Initiatives of the PHC Business Unit that touch the ESS manufacturing sites.
• Highly engaged & capable ESS organization and improving pipeline for future PS leaders

Responsibilities of the role

• Develop & Implement ESS Operations Master Plan for ESS Supply Chain . Drive strategic decisions impacting supply chain with the lead team
• Deliver best-in-class customer service, Quality, Cost & Initiative partnering closely with BU PS leaders and External manufacturing sites
• Achieve end-to-end supply chain operational sufficiency to support profitable business growth
• Build a robust ESS Operations Organization.

Role Requirements

• 10+ years of consumer & Pharma goods supply chain, manufacturing, operations, quality assurance, Planning and customer service experience.
• Experience in dealing with External Manufacturing partners. Building relationships & Influencing External partner Organization will be critical.
• Experience in production management, Operational efficiencies , Initiative delivery through External manufacturing sites.
• Experience in leading and collaborating with large multi-functional teams with varied strengths.
• Knowledge & expertise of manufacturing & Operational excellence. Knowledge & Experience in IWS system will be preferred.
• Effective English communication skills, both oral and written. Communication within internal P&G stakeholders and External Manufacturing partner.
• Fluency in Bahasa language (Oral & Written) is preferred.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

We are looking for an experience product management coach to work with a global financial sector client. This role is based in Singapore.

Provide coaching to multiple teams on product management
Deliver the product management framework based on industry best practices and being able to tailor it to client’s context.
Act as the SME on product management both internally within the Invent project team and externally with the client.
Work with multiple teams to implement the product management framework while providing coaching / after the training
Able to conduct additional training sessions on related matters upon Request

Job Scope:

• Develop, formulate new products (TCM / Health Supplement) to meet market needs from formulation to product contents and registrations .
• Responsible for contents generation on marketing collaterals product packaging and ecommerce website, social media)
• Conducts in-house and outstation product trainings to employees and customers
• Replying of product inquiries of users and customers through calls, mails or in person.
• Conducts Market Research for new products, source for raw materials etc.
• Developing training modules and presentation materials

Requirements:

• Bachelor Degree in Nutrition or Traditional Chinese Medicinal Studies (Herbs / Doctor)
• At least 3 years of relevant experience in training and health supplement or food industry
• Independent worker and team player
• Good communication, interpersonal and presentation skills
• Well-versed in Microsoft Powerpoint presentation / words / excel
• Strong in Language
• Able to communicate with Chinese speaking business assosciates
• Interest in Health Supplements and TCM

IGT is the world leader in the design, development and manufacture of gaming products and systems. IGT Asia is a dominant force across this region and we provide a range of gaming products, systems and services to the casino industry.

Currently we are searching for a Product Trainer to join our Singapore based team. The main objective of this role is to provides support and training for internal and external customers with regards to casino management systems and operations.

Roles & Responsibilities:

• Undertake timely facilitation of internal and external training classes and forums both on and off-site.
• Adhere to IGT ISO and internal process and procedures.
• Focus on projects through entire life cycle – start up to completion.
• Update and develop course work and associated support material.
• Test new releases of software to ensure they meet market requirements.
• Perform extensive analysis of casino business processes and operations for installation of new products as well as to support existing system installations.
• Develop excellent working relationships with high-level casino personnel.
• Work out a plan to demo and presentation of IGT products to customer.
• Constantly update and maintain a high level of understanding of IGT system products and casino industry standards.

Personal Competencies, Knowledges & Experience:

• The ideal candidate will have a Degree in Computer Science or a related field or its equivalent combination of relevant education and experience.
• Excellent communication skills with a high degree of confidence for problem resolution related to gaming systems and customer operational procedures.
• Proficient in reading, writing and speaking of the English, additional language is preferred.
• The ability to travel throughout Asia Region as and when required.
• Highly self-motivated & willingness to learn and grow
• Ability to work independently and collaboratively in a team environment
• Ability to communicate highly technical and complex processes across complete client base, from novice to experienced.
• Proven capacity to work well with a large team of support personnel across varying ranges of responsibilities.
• Excellent attitude towards continuous learning and being responsible for managing own career.
• Knowledge of analytics and basic of SQL query will be an added advantage.
• Previous experience in the Casino or Gaming industry will be highly regarded.