Total 1,095 sales support specialist job vacancies in Manufacturing / Production category in Singapore

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Product Sales Specialist - Filtration for Cytiva is responsible for driving Filtration business in ASEAN region. This position is part of the ASEAN Commercial Team located in Thailand /Singapore and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

• Responsible for contributing information to sales strategies and account plans, as part of the core account team.
• Primarily focus on Filtration sales within ASEAN and supports all Filtration products that are sold both by providing the Account Manager in sales process with product expertise as well as independently identifying opportunities.
• Develop the sales of modality solutions in ASEAN, establishing long-lasting technical customer relationships.
• Provide high-level technical expertise during pre-sales discussions, instrument demonstrations, customer training, post-sales support, seminars, tenders/quotes and promotional events.
• Lead technical and process-related discussions with customer Subject Matter Experts and give applicative support including trouble shooting and answer customer queries of sophisticated technical and applicative nature.

Who you are:

• Bachelor’s Degree in Business, Life Sciences or relevant field.
• Expertise in Filtration

It would be a plus if you also possess:

• 3 -5 years work experience in the in the Biotech industry
• 3 years minimum experience in a Biopharmaceutical manufacturing environment
• 1 year minimum Sales experience.
• Systems and Tools: QlikSense or Sales Force

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

#LI-SS3 #LI-Remote

About Us

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

We are continuing to enhance our clinical team and our business with thought leaders and knowledge specialists that will support our next stage of rapid growth.

It’s an exciting time to join us.

The Opportunity

The role of Product Sales Specialist is an integral part of the team. It’s the representative to our customers in both the clinic as well as the hospital settings throughout Singapore.

You will work both independently and within the Singapore team, to diligently plan, organize and carry out activities that will assist the company to meet targets and meet our high expectations for quality customer service. This is a somewhat autonomous role, where you need to be comfortable with making front line decisions and putting forward recommendations to improve process efficiencies to ensure the highest quality of service resulting in the achievement of the monthly sales targets.

Reporting to the Assistant General Manager, this role is a permanent role where hours are standard business hours, on site in our Singapore Office.

Key responsibilities

• Assess customers’ needs and position our product/ offering accordingly
• Achieve allocated monthly sales target
• Present product information and demonstrate how the product works
• Communicate and persuade targeted doctors to prescribe CardioScan services utilizing effective selling skills
• Attend sales meetings, conference calls, training sessions and symposium circuits
• Keep detailed records of all local customer contacts
• Manage account information and buying trends
• Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
• Plan work schedules with weekly and monthly timetables for the assigned territory
• Prepare and submit weekly updates and monthly sales reports

About you

• Minimum 1-2 years experience as a medical sales representative/cabin crew or similar role
• Diploma/ Degree or equivalent
• Proficient in English with excellent written and verbal communication skills
• Able to work in a fast-paced environment and cope with company expansion plans
• Be a self-motivated, pleasant individual with a strong customer service focus
• Attitude is everything - you must be a team player with the ability to work cohesively with others
• Have decision making and problem solving skills
• Strong communicator, upholds our core values and exhibits expected behaviours
• Able to effectively work autonomously
• Have a hands-on approach, to get the job done.
• Strong computer skills (Monday.com, SharePoint, OneDrive, Office365)
• Able to work independently and with minimal supervision.
• Strong organization skills with a problem-solving attitude
• Ability to multitask and prioritize daily workload
• Strong negotiation and selling sales skills
• Highly motivated and target driven with a proven track record in sales
• Strong organizational and time management skills

Why Work with us?

Hearts are at the core of everything we do. Working with us provides an opportunity to be part of a fantastic team, in a supportive working environment, exposure to exciting emerging technologies and focus on learning and development. It’s an exciting time to join our business and as it grows, so do the opportunities for personal and professional growth.

Our people are our priority, and we strive to create a workplace where people are respected, valued, and rewarded for their contributions. We focus on outcomes. We value flexibility and encourage our team to work in ways that support their work/life commitments and wellbeing.

CardioScan is an equal opportunity employer committed to attracting and retaining diversity in our workforce.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Implement company strategies and marketing plans.
• Demonstrate expertise in medical knowledge and product range.
• Deliver presentations and communicate with healthcare professionals.
• Manage territory efficiently and achieve sales targets.
• Monitor market intelligence and report on competitive activities.
• Maintain company property and adhere to administrative procedures.
• Project a positive image of the company and build relationships.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

We are seeking a highly organized and detail-oriented Production Specialist to assist and support the production operations. Key role is to supervise, directs and as necessary, participate in departmental (Processing and Packaging areas) work activities to produce the desired quality of finished products at the most favourable cost. Consistently strives to meet established quality standards.

Job Description

• Responsible for coordination and control of production processes to ensure activities follow as plan.
• Monitor the production output and maintain high-quality standards to meet KPIs.
• Oversee the quality of production and products to ensure project deadlines are met.
• Ensure compliance with industry standards and regulations in all production activities.
• Enforce safety protocols and ensure safe working environment.
• Maintain cleanliness of production area.

Requirement

• Proven experience as Production Specialist, or similar role.
• Experience in handling machinery is an advantage.
• Excellent organizational and multitasking abilities with a keen eye for detail.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Physically fit.

Interested candidates are invited to apply with updated CV, stating current and expected salary as well as notice period required.

We thank all applicants in advance for writing in and only shortlisted candidates will be notified. Thank you

All nationalities welcome

If you have what it takes, join our fast growing and dynamic team!

Responsibilities:

- Respond to necessary on site servicing when required

- Upkeep of company vehicle

- Maintain and replenish equipment and spares for daily operations need

Requirements:

- Preferably with related working experience (carpentry, wood work)

- Outspoken and good communication skills

- Ability to work in a fast-paced environment

- Basic command of English

- Able to cover standy routine for urgent rectifications (additional allowance provided)

Benefits:

- 13th month AWS

- Performance bonus

- Medical Insurance coverage

- Dental/Optic allowance

Job Scope:

• Identify and generate new business opportunities and leads
• Provide technical support and product demonstrations to clients
• Understand customer requirements and propose tailored solutions
• Prepare and present detailed technical and commercial proposals
• Negotiate pricing, terms, and conditions with clients
• Build and maintain strong relationships with existing and potential clients
• Collaborate with engineering and production teams to ensure product specifications meet customer needs
• Conduct market research to stay updated on industry trends and competitor activities
• Manage the sales process from inquiry to order fulfillment
• Provide post-sales support, including troubleshooting and technical assistance
• Achieve sales targets and contribute to revenue growth
• Attend industry events, trade shows, and customer meetings
• Maintain accurate records of sales activities and customer interactions
• Provide feedback to product development teams based on customer input and market needs

Requirements:

• At least 3 years of experience in manufacturing automation machines
• Proficient in CAD software and Microsoft Office
• Diploma (or higher) in any discipline; relevant experience preferred
• Self-motivated, goal-driven, and able to multi-task
• Independent, creative, and proactive
• Strong interpersonal communication skills (English and Mandarin)
• Team player with a positive attitude and commitment
• Flexible and willing to adapt as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a dedicated Assembly Specialist to join our team. The primary goal of this role is to meet daily production requirements in terms of quality and quantity, ensuring customer satisfaction and operational excellence. You will perform various assembly operations with some supervision.

Responsibilities:

• Prepare work by studying assembly instructions, blueprint specifications, and parts lists; gather parts, subassemblies, tools, and materials.
• Perform assembly, sub-assembly, and packaging operations requiring general physical dexterity.
• Visually inspect and reject parts outside of written specifications.
• Report any potential risks, problems, or product defects to the Warehouse Supervisor/Manager and help find solutions.
• Meet production and quality standards in a fast-paced, repetitive environment.
• Monitor equipment functionality and report any issues to the supervisor.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Work as part of a team to accomplish tasks.
• Take on additional duties or special projects as assigned by management.

Requirements:

• Minimum GCE N Level or equivalent.
• Experience in manufacturing is preferred, but candidates without relevant experience will be considered as training will be provided.
• Ability to read and interpret blueprints, specifications, and written instructions.
• Ability to work in a fast-paced environment.
• Physical capability to meet job requirements, such as bending, lifting heavy boxes, and operating machinery.
• Skilled in operating hand and power tools.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Basic computer skills.
• Excellent verbal and written communication skills.
• Knowledge of proper safety procedures, equipment maintenance, and warehouse best practices.

Join our team and help us achieve excellence in production! Apply today.

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. The company is committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

About the job

Introduce and promote labwares and consumables and general equipment product lines, garnering market awareness as stipulated by the management in terms of given demographics, industry and technological sectors.

Responsibilities

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology / Lifesciences / Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Role:

• Prospect, develop and drive sales plans to promote and sell laboratory reagents, consumables and equipment to the institution (universities and institutes) market
• Manage key accounts and identify new customers
• Evaluate customer needs and market competition
• Manage sales strategies to improve market share and profitability for the business
• Provide regular reports to the management team on market / customer / sales trends
• Report market trends of new & existing products in the local market
• Develop SPD Scientific company image in the market as a reliable partner for all their needs

The Pre-requisites:

• Tertiary education in Scientific field
• Prior sales/lab experience in Industrial testing laboratories is a plus
• Excellent written and verbal communication and interpersonal skills
• Proven ability to build relationships, influence customers at all levels
• Team player with the ability to work independently
• Professional, self-motivated, focused and creative

Product Specialist

1 year contract, potential to renew/convert to perm

Brief Description of Company

Our client is a health technology MNC improving people's health and well-being through meaningful innovations.

Responsibilities:

• Provide demo and making regular visit to both public and private hospital focusing on ICU, Operating Room, High dependency unit on consumables related to patient monitors
• Manage the lead and focus of the consumables and create orders
• Be able to answer customer questions and deliver on-hoc support as needed
• Sales support, paperwork on quoting and order follow up as required by key account managers.

Qualification:

• Diploma/Degree in any Nursing or any Science background, with minimum 1 year of experience
• Nursing background (preferred past patient monitor experience like ICU or Operating Room nurse etc), life science or engineering background with past experience of patient monitors or ventilators.
• Open to being out in the field 85% of the time

On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits, and bonus schemes.

Interested parties, please apply to this job advertisement. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• To assist the Workshop Supervisor in the daily running operation of the workshop.
• To managing data inputs from multiple sources.
• To perform troubleshooting of vehicles with high degree of competency.
• Ensure all work carried out comply with safety and quality requirements.
• To perform random checks on service and repairs jobs to the fulfillment of customer’s wishes.
• To generate a consistent set of monthly reports for the product management team.
• To help the management to manage the creation and updating of orderable items.
• To provide technical assistance to Foremen and Technicians.
• To provide backup support to escalated product related issues.
• Coordinate with other departments on a variety of projects.
• Any other duties that may be assigned from time to time.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

Job Scope:

To perform investigations, change plans or other functional support associated with cGMP manufacturing operations within the biologics production facility and work cross functionality.

Responsibilities:

• Perform technical writing and investigation of non-conformances in collaboration with Operations
• Identify and put in place appropriate corrective and preventative actions in conjunction with Operations team Change Management
• Structure common Operations Training modules and Train new hires on such modules
• Trends Key Performance Indicators and implement measures to streamline work processes and procedures GMP Document Authoring and Revision
• Electronic Batch Record Co-Authoring, Revision and improvement
• Participates / leads operations improvements and new product introduction projects
• Work with Quality systems (e.g. CAPA and change plans) and Operations
• Related System (LIMS, SAP, PI, Maximo, MS Office)
• Assist in regulatory inspections, detailing investigations and change plans.
• Work on continuous improvement projects

About You:

• BS (or equivalent experience), with at least 2 to 5 years of relevant experience
• Strong working knowledge of GMP systems such as Trackwise, SAP, LIMS, MES systems are preferred
• Experience with cGMP documentation and record maintenance
• Experience with Regulatory inspections is required
• Strong ability to lead and drive cross functional teams
• Excellent attitude towards work, with strong drive to drive tasks to closure
• Agility, able to work under stress and cater to different priorities
• Good presentation and strong technical writing skills
• Good interpersonal and communication skills

Duration: 12 months. Option to extend depending on business needs.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Location: Redhill

Duration: 1 year contract

Working hours: 8.30am to 6.00pm (Mon to Fri)

Salary Range: $2700 basic + incentives (tiered up to $2400)

Average monthly gross salary is $4100 to $5100

Responsibilities:

• Follow up and convert motor insurance renewals for existing and new customers.
• Cross-sell other general insurance products to customers.
• Provide excellent customer service and support to ensure a positive customer experience.
• Meet and exceed sales targets and KPIs.
• Maintain accurate records of sales activity and customer interactions in the Salesforce system.
• Stay up to date with product knowledge, market trends, and industry regulations.
• Collaborate with the coworkers/ insurers/respective stakeholder to develop strategies for revenue growth.
• Other ad hoc duties assigned

Requirements:

• Minimum Diploma/ Degree in any field
• Minimum 1-2 years’ Motor insurance experience with other General insurance products knowledge
• Candidates who possess BCP, PGI, HI or ComGI will have added advantage
• Proficient in Microsoft Office

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Role Overview:

As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

Strong understanding of ITIL methodology

• Deliver a 1st class Production Support service to stakeholders
• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Drive technical remediation in line with agreed non-functional requirements
• Evidence continual service improvement of processes and tasks (via automation)
• Ensures essential process / procedures are followed and contribute to defining standards.
• Coach and be receptive to coaching to uplift the team’s and your individual knowledge
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 3+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.
• Strong working experience in Microsoft Dynamics CRM application production support
• Strong understanding of Microsoft Dynamics CRM application architecture
• Excellent troubleshooting skills in Control-m batch issues, SSIS packages
• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)
• Hands-On experience in writing / debugging scripts, code, and database queries
• Solid understanding and execution of DR & BCP
• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De