Total 6 tech support job vacancies in Manufacturing / Production category in singapore changi

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• Master's or Bachelor’s degree in engineering or higher qualifications
• 4 - 7 years of semiconductor equipment experiences
• Prior experience with PVD or CVD or Wet Cleans chamber highly desirable
• Experience with Metrology tools a plus
• Ability to commit to some travelling requirements

Responsibilities

• Issue purchase orders to suppliers.

• Ensure right cost source is selected to issue purchase orders. • Handle changes in suppliers delivery schedules.

• Generates and/or approves purchase order while maintaining inventory within company goals.

• Handle sales request for quotation (RFQ).

• Coordinate with sales team to do the order planning to match with customer request delivery.

• Ensures on-time delivery to customers from suppliers in proactive manner.

• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

• Expands personal product knowledge to effectively support sales.

• Purchase inventory to achieve maximum quantities at lowest possible cost.

• Ensures integrity of system information, including cost, resale and packaging.

• Review and approves requests for new part numbers to be added to system.

Requirements

• Diploma Degree in Electronics Engineer or related field.

• Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

• Team player and willing to communicate with all levels.

• Good attitude, diligent, attention to the details and willing to learn.

• Able to multi-task and work under pressure in a fast-paced environment.

• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

• Proficient in MS Office Applications.

Maternity Cover from - January to April 2025.

Responsibilities

· Issue purchase orders to suppliers.

· Ensure right cost source is selected to issue purchase orders.

· Handle changes in suppliers delivery schedules.

· Generates and/or approves purchase order while maintaining inventory within company goals.

· Handle sales request for quotation (RFQ).

· Coordinate with sales team to do the order planning to match with customer request delivery.

· Ensures on-time delivery to customers from suppliers in proactive manner.

· Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

· Expands personal product knowledge to effectively support sales.

· Purchase inventory to achieve maximum quantities at lowest possible cost.

· Ensures integrity of system information, including cost, resale and packaging.

· Review and approves requests for new part numbers to be added to system.

Requirements

· Diploma Degree in Electronics Engineer or related field.

· Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

· Team player and willing to communicate with all levels.

· Good attitude, diligent, attention to the details and willing to learn.

· Able to multi-task and work under pressure in a fast-paced environment.

· Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

· Proficient in MS Office Applications.

Able to commit from Jan - April 2025.

Responsibilities:

• Expands personal product knowledge on electronics components.
• Supporting buyers in pricing updates in the systems.
• Manage supplier's delivery schedules, ensuring on-time delivery to customers.
• Review sales orders and generate purchase orders to supplier.

Maternity Cover from - January to April 2025.

Responsibilities

· Issue purchase orders to suppliers.

· Ensure right cost source is selected to issue purchase orders.

· Handle changes in suppliers delivery schedules.

· Generates and/or approves purchase order while maintaining inventory within company goals.

· Handle sales request for quotation (RFQ).

· Coordinate with sales team to do the order planning to match with customer request delivery.

· Ensures on-time delivery to customers from suppliers in proactive manner.

· Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

· Expands personal product knowledge to effectively support sales.

· Purchase inventory to achieve maximum quantities at lowest possible cost.

· Ensures integrity of system information, including cost, resale and packaging.

· Review and approves requests for new part numbers to be added to system.

Requirements

· Diploma Degree in Electronics Engineer or related field.

· Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

· Team player and willing to communicate with all levels.

· Good attitude, diligent, attention to the details and willing to learn.

· Able to multi-task and work under pressure in a fast-paced environment.

· Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

· Proficient in MS Office Applications.

• At least 5 years IT experience as Level 1 Production Operations engineer.
• Strong analytical skills: The ability to analyze production processes and identify areas for improvement and optimization.
• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc. would be an advantage.
• Able to work shift duties 24X7.

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
• Being accountable for resolving the incident with workaround or permanent solution.
• Participate in troubleshooting system and network connectivity problems before escalation.
• Monitoring production metrics and performance indicators to ensure targets are met.
• Ensuring compliance with safety and regulatory standards in production.
• Other ad-hoc duties as instructed.