12 months Contract
Experience: Minimum of 4 + years
Location : Singapore
Shift: 3 - 4 days work week, 12 hours shift (8 AM - 8 PM, 8 PM - 8 AM) - NO WORK FROM HOME.
Responsibilities:
- Perform work in shifts to provide 24/7 on-site or on-call support.
- Incident and Problem management.
- Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
- Provide root cause analysis techniques to determine cause and resolve complex system issues.
- Perform post-resolution follow-ups to ensure problems have been adequately resolved.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Work with onsite and offshore teams across multiple technologies/applications
- Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
Requirements:
- Diploma and above
- At least 4 + year experience in Application Support and incident management
- Keen on doing 12 hour shifts (3 - 4 days work week) and shifting schedule
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform you that only shortlisted candidates will be notified.
Gelangre Reyanelle Gelario | REG No : R1870995
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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