Senior Facilities Management Lead - ASEAN excluding Philippines)
Full-time
Senior Executive
1 week ago
Senior Facilities Management Lead - ASEAN excluding Philippines)
Work Dynamics - Integrated Facilities Management
Responsibilities
Provide superior..
Senior Facilities Management Lead - ASEAN excluding Philippines)
Work Dynamics - Integrated Facilities Management
Responsibilities
- Provide superior customer service to meet on-site client’s expectations – Leads customers and stakeholders engagements
- Manage the performance and outcomes of assigned staff reporting to the position
- Maintain interface with internal and external stakeholders ensuring process compliance, accurate and timely reporting, and resolution of critical issues
- Provide overall facility services in accordance with account’s standard processes and procedures including application of policies and programs, coordination of information
- Ensure compliance with portfolio wide initiatives and required local state regulations that pertain to the operating of facilities
People Management
- Responsible for overall team management, staff development and planning. Execute staff succession and growth plans - Involved in compensation planning process
- For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
- Maintain an effective command for overall management of staff as per the organizational chart
Procurement & Vendor Management
- Performs key role in the management of all contractors for the whole of Singapore to ensure they perform to the required standards (including inspection of vendors’ works and liaising/coordinating site works
- Handles procurement of vendors and services as required from sourcing to awarding
Finance Management
- Raises purchase requests and processes invoices
- Handles and monitors site budgets
- Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
- Ensure prompt and accurate management of purchase orders in JDE and Coupa
MAC Implementation, Occupancy Monitoring, and Headcount Tracking
- Key support in office launches, move planning and implementation including stakeholder’s engagement, internal liaison, and vendor coordination
- Monitors space occupancy and headcount
- Implements agile workspace approach
Site Operations Management
- Assist in the implementation of best practices especially in terms of operations
- Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
- Leads and handles moves from planning to execution until post-move support
- Seek ways to constantly reduce costs and improve operational standards
- Maintain premises in neat and good working condition at all times
Risk Management
- Assist in the implementation and management of property risk management program
- Support the implementation and monitoring of disaster recovering and business continuity plans
- Follow established escalation procedures and incident reporting procedures
- Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies Ensure to consistently achieve Key Performance Indicators and Service Level Agreement targets
- Knowledge of the KPI and SLA, and reporting metrics
- Flag any process or service achieving low KPI or any deviation from SLAs
Service Delivery and Program Management
- Leads the team in providing requirements from the Program Management Team
- Coordinate with Program Management Team for needed support in various initiatives
Official account of Jobstore.
