Responsible for all deliverables required in the clients' service agreement;
· Organise the team to align with the overall client’s expectations and contractual requirements and support the operations, especially in maintenance and customer supports;
· Plan and execute all programmed maintenance within the framework of the allocated resources;
· Plan resources available to meet operational requirements;
· Manage all M&E and facilities work orders within budget;
· Identify competency gaps in the team members and train staffs accordingly;
· Seek client and end-users’ feedback for continuous improvement through the survey and dialogue;
· Able to organise team for operational phasing in and setup of all documentation for engineering, operations, fault reporting, fire safety management, crisis management and specialist equipment maintenance;
· Manage relationship with all specialist contractors and sub-contractors to achieve the required KPI, client’s expectations and deliverables in the contract with the client;
· Work closely with the Central Operations to tackle engineering problems;
· Any ad hoc task assigned by clients/management team.
.Talk to new customers/clients
.Prepare documents for Management
· 6 days a week.
Job Requirements
· Minimum Degree in Engineering / Construction / Building Management / Real Estate / Facilities Management or other equivalent qualifications;
· Minimum 4 years of relevant work experience;
· Excellent knowledge in Building Maintenance, Property Management
· Conversant with current Codes of Practice, requirements of regulatory authorities and building regulations;
· Excellent interpersonal, communication, management and organization skills
· Able to work in a team environment;
· Adaptable and able to work independently in a fast-paced environment;
· Excellent knowledge of computer software applications.
. Must willing to work Long working hours