Total 2 customer service manager job vacancies in Others category in Singapore

The transform of education technology globally by building and scaling education products and platforms, and bringing the best of client’s technology to schools. The EdTech Partnerships team leads partnerships and programs for the Education. As an EdTech Partnerships Manager, you will work with partners who integrate with client products. As a Strategic Partnerships Development Manager, you will work closely with Product, Go-To-Market, and other cross-functional teams to develop and execute partnership strategies that drive the growth of our products and business. Equipped with your business acumen and knowledge of education and technology, you are right on the front line of driving our partnerships and partner programs. You will be responsible for building first-of-its-kind strategic partnerships that support our product and growth strategies, working with EdTechs that to develop new integrations with Education tools and partner with our teams in various ways. You must be comfortable developing partnerships strategies and prioritization, driving execution alongside technical teams, and building global programs that allow client to engage with the partner ecosystem at scale.

• Manage product and go-to-market partnerships for client’s education products and EdTech partners end-to-end, from strategy and negotiation through execution and ongoing management the partner
• Collaborate with Product teams to launch and incubate new product features with partners, improve existing product offerings and identifying new product-enabling partnership opportunities - including negotiating first-of-its-kind agreements with strategic partners
• Collaborate with Product Team and Go-to-Market Teams to define partnerships goals, focused on launching and incubating new products and features, improving existing product offerings, and/or driving innovative go-to-market strategies
• Drive internal and external communication of goals and achievements, and influence product roadmap by providing market/industry insights
• Build and maintain executive relationships with partners, influence long-term strategic direction, and act as a trusted advisor
• Manage coordination with internal cross-functional teams (e.g. Product, Engineering, Legal, Finance) and partner teams as we co-build and execute with partners

Minimum qualification(s):

• BA/BS degree or equivalent practical experience
• At least 5 years of experience in partnerships / business development or management consulting
• Experience working in EdTech or in education organizations
• Excellent written/verbal communication/presentation skills, and strong strategic and analytical thinking skills, with the ability to plan, pitch, and execute
• Experience developing partnerships from strategy to execution

My Client is a prominent leader in the global food industry, known for our innovative approach and commitment to delivering high-quality, sustainable, and delicious food products.

Position Overview:

We seek an experienced and results-driven Brand Manager to join our dynamic marketing team. This role requires a strategic thinker with a deep understanding of both General Trade and Modern Trade channels, as well as strong experience in media management and distribution. The ideal candidate will have a solid background in the food industry, and possess the skills necessary to manage and grow our brand presence effectively.

What you'll do:

• Brand Strategy Development: Craft and execute brand strategies tailored to General Trade and Modern Trade channels, ensuring alignment with UMA Global Foods' business goals. Develop plans to drive brand growth and maintain consistency across various market segments.
• Market & Distribution Insights: Leverage your understanding of distribution networks and sales experience to optimize brand presence. Conduct comprehensive market research to identify opportunities, trends, and competitive dynamics.
• Media & Advertising Management: Manage relationships with media agencies, oversee media buying, and coordinate with advertising and ad design agencies. Develop and execute promotional campaigns in collaboration with promotions houses to enhance brand visibility and engagement.
• Campaign Execution: Lead the creation and implementation of integrated marketing campaigns, including digital, print, and experiential initiatives. Ensure campaigns effectively reach target audiences and drive brand objectives.
• Brand Positioning & Messaging: Define and communicate the brand’s unique value proposition. Ensure all brand messaging and positioning are consistent and resonate with our target consumers.
• Product Launches: Oversee new product launches, including market positioning, go-to-market strategies, and promotional activities. Monitor and assess launch performance to drive ongoing improvements.
• Brand Health Management: Track and manage brand health metrics, including awareness, perception, and loyalty. Implement strategies to enhance brand equity and address any issues that may arise.
• Collaboration & Leadership: Work closely with internal teams, including sales, product development, and creative, to ensure alignment with brand goals. Lead and motivate a team to achieve brand objectives.
• Budget Management: Develop and manage the brand budget, ensuring effective allocation of resources and maximizing return on investment. Track financial performance and adjust strategies as needed.

What you'll need:

• A bachelor’s degree in marketing, business administration, or a related field, as well as an MBA or advanced degree, is advantageous.
• 5 to 10 years of experience in brand management, with a strong focus on the food industry
• Extensive experience with media agencies, media buying, advertising, ad design, and promotions houses.
• Strong understanding of distribution networks and sales dynamics.
• Excellent analytical skills, with the ability to interpret data and make informed decisions.
• Creative thinker with strong problem-solving abilities and attention to detail.
• Exceptional communication and presentation skills, with the ability to influence stakeholders and drive results.
• Proficiency in digital marketing tools and platforms.
• Ability to work largely on the ground, engaging directly with market dynamics.