Total 2 hr officer job vacancies in Others category in Singapore

Job Responsibilities:

• Supporting the sales team in producing accurate and prompt department reports .
• Liaise with internal stakeholders to obtain inputs for RFPs, reports and presentation materials for prospects.
• Prepare and update performance and factsheet pages for fund presentations on a monthly basis, including upcoming and adhoc client meetings
• Manage collateral and client database, assist in updating and maintaining the CRM database.
• Assist in KYC due diligence screening new and existing client accounts.
• Coordinate and set up internal meetings for the team.
• Coordinate and confirm on travel arrangements and appointments.
• Other ad hoc duties as assigned

Job Requirements:

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• More than 3-5 years’ experience as a team assistant, administrative or client servicing support role.
• Comfortable to work in fast paced environment
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.

Interested applicants please send your resume inMS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

• Manage and document escalated feedback and complaints from policyholders, agency members, regulators, industry bodies, government, and social media.
• Coordinate complaint investigations with relevant departments, agencies, and partners, ensuring timely and accurate responses.
• Analyze investigation reports and provide independent recommendations to management for service resolution.
• Facilitate service recovery actions by collaborating with customers and internal teams.
• Identify areas for process improvement and share findings with relevant departments for further review and changes.
• Propose solutions to prevent recurrence of similar complaints in the future.
• Prepare detailed statistical reports, trend analyses, and ad-hoc reports for senior management.
• Review and update procedure manuals to ensure efficiency and alignment with current practices.
• Lead and manage projects within the complaints management section to improve overall effectiveness.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117