Total 3 qa specialist job vacancies in Others category in Singapore

Job Purpose:

Prepare and analyse Financial Reporting to Group Office, involve in all FRS 109 related matter, and other ad hoc relating to Financial Reporting Standards.

Key Responsibilities:

• Prepare and analyse monthly, quarterly, half yearly and yearly reporting package to Group Office and also relevant notes to year end Financial Statement.
• Prepare, post and analyse FRS 109 month end provison.
• Perform monthly monitoring on FRS 109 provision model to ensure model is still valid, otherwise, highlight and re-visit the model together with Group Finance.
• Involve and explore
• Attend to ad hoc request from both Group Office and Business Unit, relating to financial reporting and FRS 109 related matters.
• Manage external auditor’s queries/request for their half year and year end audit purposes.
• Assist in technical accounting matters / NPAP, etc.
• Provide ad-hoc assistance to Decision Support team and Finance Business Partners.

Job requirements:

• Possess an Accounting Degree from recognised institutions or Professional Accounting Qualification
• Has worked or audit experience in Banking and Financial Sector.
• At least 3 years of relevant working experience
• Meticulous and details-oriented
• Proficiency with data tools/excel

**Kindly note that this is a contract role (ending in Jun 2025); and we regret that only shortlisted candidate will be contacted.

Job Responsibilities:

• Working with the Fund Transfer Pricing team on monthly closing, analytics and ad-hoc matters to provide exact pricing signal of the Bank’s products.
• Work closely with the Finance Business Partners to provide insights, analysis and commentary on business balance sheet, financial performance for strategic decision making.
• Creating and maintaining various spreadsheets and dashboards to support analysis and provide insight.
• Guiding the streamlining of functions and handling the analysis process by establishing and enforcing policies and procedures.
• Assist management in financial performance analysis of financial results, forecasts, variances, and trends

Job requirements:

• Possess a Computer Science/Information System from recognised institutions or Accounting-related qualification
• Has worked or audit experience in Banking and Financial Sector.
• At least 3 years of relevant working experience
• Data management experience is an added advantage
• Meticulous and details-oriented
• Proficiency with VBA (MS Access / Excel) and SQL

**Kindly note that this is a contract role (ending in Jun 2025); and we regret that only shortlisted candidate will be contacted.

Responsibilities:

This role requires a combination of strategic thinking, project management, business analysis skills and end to end project execution experience. You must have strong customer-centric and innovative mindset while keeping business objectives and drivers in mind.

Putting yourself into the shoes of an internal consultant for this role, you will be in charge of planning, creating and implementing effective solutions that drives several aspects of AI usage in different business areas including chatbots, virtual agents, machine learning, and others.

Key channels cover both online and offline from traditional branch concept, remote assisted services by Relationship Managers, call centre, email, social media to innovative conversational engagements.

Collaborating with other business units, you will also help to drive targeted/ personalized strategy to deliver the right messages/ content to the right customers at the right time through the right channel based on client’s persona, preference and behaviour.

Engagement Strategy and Planning

• Keep up with the latest advancements in AI trends & technologies, including Gen AI and the latest features of popular tools;
• Conduct market research and competitor analysis to identify the gaps in meeting the constant evolving customer needs and expectations across various channels (from traditional brick and mortar to various types of online engagements);
• Collaborate with cross-functional teams to understand requirements and develop AI solutions;
• Develop, prioritize and maintain a strategic roadmap with implementable initiatives and realistic timelines;
• Work with relevant business units/ stakeholders to define clear OKRs to drive successful implementation.

Digital Asset Development to Launch

• Collaborate with cross-functional teams to conceptualize, understand scope, design, develop digital assets that will create a differentiated way to engage customers;
• Possess strong foundation in customer experience and user journey mapping/ development (e.g. persona development, archetype definition, user stories development etc.);
• Able to translate customer journey into detailed functional requirements and specifications;
• Able to liaise independently with external vendors/ 3rd parties and tech team for solution development;
• Develop a comprehensive go-to-market plans to ensure successful product launch;
• Able to develop structured plans to drive adoption.

Compliance and Risk Management

• Ensure that all proposed plans/ solutions adhere to all regulatory requirements and industry standards;
• Collaborate with compliance and legal teams to manage risk and maintain a strong compliance posture.

Stakeholder Communication

• Communicate product updates, milestones, and key performance indicators to internal stakeholders and executive leadership;
• Proactive in recommending solutions and escalate issues/ challenges with proposed mitigation measures.

Requirements:

General

• Proven experience (4-8 years) in customer experience, project management, product management or a related role;
• Excellent management report preparation (slides development), communication and presentation skills;
• Proven experience in management consulting is a plus;
• Previous experience in digital bank is a plus;
• Design thinking experience is a plus.

Knowledge

• Strong understanding of existing Gen AI services e.g. OpenAI, Bard etc.
• Knowledge in AI (e.g. conversational engagements), Natural Language Programming, Machine Learning, Large language Model, statistical modelling, with hands-on experience using different tools;
• Strong knowledge in channel management or channel engagement strategy preferable omni-channel experience;
• Strong understanding of banking products, financial services, and industry trends, is a plus;
• Knowledge of regulatory compliance in the banking industry is a plus.

Skills

• Strategic thinking: able to see the big picture and connect the dots;
• Well-organized, is detail oriented, and with the ability to multi-task;
• Able to adapt in fast paced environment;
• Hands-on approach with high level of self-motivation;
• Demonstrates a sense of responsibility and accountability for assigned tasks;
• Analytical mindset with the ability to make data-driven decisions;
• Strong problem-solving skills and attention to detail.