Total 1 assistant manager job vacancies in Others category in Singapore

Responsibilities:

The IT Business Analyst is a key role responsible for overseeing the Infra Ops Team within the Asia-Pacific (APAC) region. This position focuses on optimizing IT infrastructure operations, managing projects, and ensuring alignment with business objectives.

Infrastructure Operations Management:

• Lead and manage the Infra Ops Team to ensure smooth IT infrastructure operations across the APAC region
• Monitor and optimize infrastructure performance, reliability, and availability

Project Management:

• Manage IT projects, including planning, execution, and monitoring
• Collaborate with cross-functional teams to ensure project success

Requirements Analysis:

• Gather and analyze business and technical requirements to identify infrastructure needs
• Translate requirements into actionable plans and solutions

Process Optimization:

• Identify opportunities to improve infrastructure processes and workflows
• Implement best practices to enhance efficiency and reduce operational costs

Vendor Management:

• Collaborate with vendors and service providers to ensure the delivery of high-quality infrastructure services
• Negotiate and manage vendor contracts and agreements

Documentation:

• Maintain comprehensive documentation of IT infrastructure configurations, policies, and procedures
• Ensure documentation is up-to-date and accessible to relevant stakeholders

Performance Monitoring:

• Monitor and report on infrastructure performance and key performance indicators (KPIs)
• Identify and address performance bottlenecks and issues

Compliance and Security:

• Ensure infrastructure operations comply with relevant regulations and security standards
• Implement security measures and protocols to protect infrastructure assets.

Team Leadership:

• Provide leadership, guidance, and mentorship to the Infra Ops Team
• Foster a culture of collaboration, continuous improvement, and excellence

Requirements:

• Bachelor's degree in Information Technology, Computer Science or a related field. Advanced certifications are a plus
• Minimum of 5 years relevant experience in IT infrastructure management and project leadership
• Proven track record of successfully managing infrastructure teams and projects in the APAC region
• Experience in AWS Cloud management for at least 3 years
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in English, and knowledge of local languages within the APAC region is advantageous
• Attention to detail and a proactive mindset
• Expertise in IT infrastructure technologies, including networks, servers and storage
• Familiarity with cloud computing and virtualization technologies
• Knowledge of ITIL or other IT service management framework
• Ability to lead and motivate a team of IT professionals
• Strong organizational and time management skills
• Adaptability and ability to work in a dynamic, fast-paced environment
• Commitment to delivering high-quality infrastructure solutions
• Experience in vendor management, contract negotiation, and service-level agreement (SLA) management
• Strong documentation and record-keeping skills
• Ability to manage multiple tasks and adapt to changing infrastructure needs