Job Scope:
▪ Assists to formulate, implement and review plans for the development of GROs and the community.
▪ Attends monthly meetings of the GROs assigned and takes follow-up actions.
▪ Acts as a catalyst to encourage and assist the GROs to plan and implement community projects.
▪ Provides administrative and logistical support and guidance to the GROs to facilitate eff ective implementation of their activities.
▪ Co-ordinates the recruitment, appointment and reappointment of members of the GROs to ensure a high level of involvement and minority group participation.
▪ Explains government policies, facilitates discussion and channels feedback to appropriate parties to develop and strengthen the GROs as an effective communication channel between the government and the people.
▪ Mobilises residents to participate in national campaigns and projects
▪ Assists to submit progress reports on the GROs, provide feedback and recommend changes and improvements, thereby facilitating communication and co-ordination.
▪ Assists to supervise and guide staff in the Constituency Off ice to ensure optimal utilisation of human resources in achieving constituency and targets.
▪ Initiates marketing / promotion eff orts to develop and promote CC programmes to meet targets set.
▪ Assists Constituency Managers in organising community outreach and projects, including sub-group activities.
▪ Provides information and handles enquiries on CC services to the general public.
▪ Promotes CC membership scheme/activities/courses/events
▪ Meets Service Standards at all times
Other duties include:
Administration
▪ Together with the appointed Finance Coordinator, ensures the proper accounting
and cash management of the GROs.
▪ Monitors the budgetary requirements and expenditure controls of the GROs.
▪ Ensures timely preparation of monthly and yearly statements of accounts of CC-
based committees for the committees’ endorsement.
▪ Ensures the Treasurer of the non CC-based committees carry out timely
preparation, approval and submission as required of monthly and yearly
statements of accounts.
Business Development
▪ Reviews and evaluates the relevance of all CC courses in meeting the recreational, social and educational needs of the residents. Submits evaluation reports and findings to committees on a regular basis.
▪ Plans and designs marketing strategies to develop and promote CC courses.
▪ Identifi es and builds positive working relationships with external parties to promote interesting and novel courses and programmes at the CC.
▪ Provides supervision and guidance to the Constituency Support Officers to facilitate effective implementation of their courses and the day -to-day operations at the counter.
▪ Supervises Constituency Support Off icers in handling feedback, complaints and enquiries of public professionally.
▪ Supervises and guides the staff in administering the Community Centre/Club Management System to maintain the membership/facilities and courses data.
Operations
▪ Coordinates with Facility Manager/Facility Executive from Logistic Works Division to work with Managing Agent (MA) to upkeep the facility of the CC.
▪ Oversees the maintenance, security and housekeeping (cleaning, pest control and horticulture services) of CC.
▪ Coordinates among the CC Management Committee, Co-users of CC, MA and HQ for all works and services carry out in the CC building.
▪ Ensures service standards are met.
▪ Conduct inspections daily to ensure that the CC is clean and feedback on the defects of CCs at regular intervals to ensure established standards are met.
▪ Follow up on replies, reminders, and queries on MA/maintenance matters, which are outstanding and requiring actions/confi rmation.
▪ Performs any other matters related to the housekeeping, security, and maintenance of CCs.
▪ Attends regular meeting to ensure MA’s service standards are met.
Working Arrangement:
Location: Tampines
Contract Duration: Immediate – 17 May 2025
Working Hours:
5 Day (flexible; 3AM & 2PM) work week (4 weekdays 1 weekend)
AM: 9am – 6pm
PM: 1pm to 10pm
Salary: $2,800 - $3,300
Job Requirements:
1) Takes an interest in own and others’ growth and development, encouraging change and lifelong learning
2) Is a positive source of energy and encouragement for the team
3) Gives helpful feedback and acknowledgement
EA License No.: 96C4864
Reg. No.: R22110485
