• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities:

● Handling day-to-day operation issues (Conduct weekly stores/outlet visit).

● Operating of a store when not conducting outlet inspections.

● Manage and supervise 5 stores or more and staffs under your care.

● Lead, train and motivate team to achieve sales targets with high service standards and strong team work

● Manpower control (Rostering), ensure sufficient manpower at stores/outlets at all time.

● Review staffs ability and performance. Identify candidates for career advancement to the management.

● Track and update staff’s probation and prepare relevant documents for confirmation.

● Ensure brand image is always strictly adhere according to the company guidelines.

● Ensure high standard of customer service is executed constantly.

● Understand company brands and product descriptions.

● Inventory Management and merchandise display.

● Monthly Closing Sales Figures.

● Setting up of NEW stores/outlets as and when required.

● Packing of stores/outlets whenever necessary during closure/renovation works etc.

● Rectification of any other issues in regard to POS/Memberships/Link and/or fittings & fixtures of stores/outlets, VMD, system, etc.

Requirements:

● Candidate must possess at least a Diploma or 3-5 years of experiences in similar position in related industry.

● Strong leadership experience in building, managing and coaching a team to achieve targets.

● Proven retail operation and sales achievement in managing multiple stores at the same time will be advantageous.

● Sales oriented and possess upselling skill.

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Are you passionate about enhancing commercial performance and driving operational excellence at Hempel? Are you excited about leading impactful change, turning strategic insights into practical initiatives? Do you have the vision and drive to lead complex projects and inspire a culture of continuous improvement and Excellence?

Hempel, a global leader in coatings and paints, is seeking for its APAC - Marine Segment Commercial Excellence Leader. In this role you will be instrumental in driving our growth strategy across our 3 sub segments in this region in coordination with our other Marine Hubs . You will be an important member and enabler of our global Commercial Excellence organization and will be critical to the overall productivity and scale up of the Marine segment. You will be lead in challenging and supporting the capability and development of the commercial team, continuously challenging the status quo and ensuring global alignment of performance to delivery on key priorities and financial objectives.

Here’s some of the other things you can look forward to

Our Commercial Excellent Program:

• Partner with our region/sub segments leaders and global cross functional teams to identify needs and gather input for global salesforce effectiveness
• Deliver positive impact on the sales organization through the execution & adoption of key strategic initiatives.
• Contribute from your scope (Region / Segment) to improve and embed our global standardized Commercial Excellence program, enhancing individual and team capabilities, processes and tools used for commercial operations
• Monitor & drive Performance and ROI analysis for key customers and Products
• Lead continuous improvement within the global commercial organization, driving productivity improvement and resources prioritization for revenue growth opportunities

Moreover, you will have the opportunity to work with our Key Commercial Support, where your will:

• Become a key partner on key commercial aspects such as pricing, profitability analysis and recommendations, market segment analytics, financial modelling and negotiation on a dedicated geographics and segment.
• Own CRM Adoption and pipeline quality and onsistency and conduct regular sales and pipeline analysis / trainings
• Contribute to the sales management meeting cadence with ComEx performance review
• Facilitate growth acceleration activities across the Key Accounts and Regional customers and turnaround action plans on low profitability accounts
• Monitor industry leading practices and evolving trends and drive appropriate adoption

You will also have the opportunity to work with Leadership and People Management, where you will:

• Redefine key competencies of our Sales organization
• Identify and develop Training and Development requirements accordingly
• Establish & drive individual KPI’s, monitor performance and address gaps effectively
• Develop, upgrade and monitor incentive systems
• Serve as point person in markets to coordinate asks from global commercial excellence
• Model the company’s values in all internal and external dealings, exhibiting desired behaviours and approaches in all business activities

In this role you will need to drive your own team of 3 reports to partner with our regional VP and other cross functional leaders to deliver tangibles sales results in your area. You will collaborate with ComEx global Functional leads in the design and set up of sales and commercial rules and ensure a high degree collaboration with your peers across regions for best practices sharing

You will be joining a dedicated team of 8 peers situated in 5 different locations and driving similar agendas in their respective segments and geographies. You will be based in Hempel Office in Singapore, or in other Hempel Offices in the region, and have up to 30% of travel activity.

What do you need to be successful in this role?

• 8/12+ years of relevant experience in sales operations/previous field sales experience
• A degree in Engineering, Business Administration, Econometrics / Data Science (MBA welcome)
• Experience in Strategic Consulting & Change Management is a must, with strong executive presence.
• Agile with Excel models (Large data set analysis), good capabilities in CPQ, Power BI, CRM operations
• Strong people & team leadership competencies to build, operate and lead a best in class operational team to deliver targeted outcomes
• Demonstrated experience in field analysis, reporting and technology implementations
• Prior exposure to Marine Market (Shipping, technology, operations etc…) is critical with experience or understanding of customer engagement frameworks, digital channels and new engagement models.
• Experience in operating in high complex matrixes engaging cross-functional and x-country teams and developing deep collaborations with partners as well as senior leadership.
• Good level of mandarin and any other regional languages will be a significant plus

Sounds like a match?

Welcome to apply! Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system. Final deadline for applications is 05 December 2024.

More about Hempel

At Hempel, you’re welcomed into a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to ensuring everyone feels safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation, and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to many charitable initiatives every year. It means that when you work at Hempel, your hard work and dedication contribute to a greater cause, making your career matter twice.

Learn more about Hempel and our commitments on hempel.com/career.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

• Supervise the Accounts Payable (AP) function.
• Maintain creditor records, including IBG payment details.
• Collect AP data from all centers for processing.
• Input AP details into GP Dynamics Financial Software.
• Batch AP transactions for intercompany billing, fixed assets, and prepayments.
• Reconcile AP sub-ledger balances with the general ledger.
• Prepare and generate monthly AP aging reports.
• Process bi-monthly AP payments and manage ad-hoc payments as required.
• Handle AP payments via automated systems and manual cheques.
• Perform monthly revenue accruals for selected centers.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Scope of work:

1. Able to be a teamplayer and yet work individually,

2. Have attend certified accounting course with strong accounting background,

3. Able to fly out on short notice for oversea assignment,

4. Able to stay oversea on short or long term period,

5. Able to host client for business dinner and session,

6. Able to speak and write fluently in chinese,

7. Self motivated to achieve business sale target

• Exceed sales targets by building a client base, analyzing data, managing promotions, staying updated on trends, and building relationships with local and VIP clients
• Resolve issues, provide service, maintain merchandising, and ensure store upkeep and repairs
• Manage store operations efficiently, minimizing costs for staff, shipping, and outsourced work
• Lead and motivate staff, resolve performance issues with HR, and oversee recruitment, training, and appraisals.
• Manage rosters and absences, ensuring adequate coverage without depending on agency staff.

Requirements:

• GCE 'O' Level and above
• At least 5 years of sales leadership experience in the luxury industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Job Description:

• Development for additional production lines of bonding wire for the semiconductor industry
• Liaise with relevant persons such as production’s engineers in Japan to formulate objectives
• Ensure output meets quality standards
• Monitor and manage production output according to specifications required
• Train employees on how to operate machinery safely and follow procedures
• Ensure the safe use of the equipment and schedule regular maintenance
• Identify issues in efficiency and suggest improvements
• Develop team technical competency
• Enforce health and safety precautions

Requirements:

• Diploma in Engineering / Mechanical Engineering or its equivalent
• Minimum 5 years of relevant work experience in the electronic manufacturing industry
• Proficient in Japanese language at business level to work closely with HQ in Japan and Japanese business partner
• Strong communication and interpersonal skills
• Able to work independently and manage staff.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities:

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Project Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review M&E feasibility studies and cost plan from design stage to tender stage.
• Review consultants’ design for compliance of company design requirements on various type of buildings.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager
• Work with QAQC Engineer to ensure quality performance of project to meet client requirement
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Attend meeting with authorities & site coordination between Consultants and Contractors.

Requirements:

• At least 6 years of working experience in High rise building projects
• Excellent interpersonal and communication skills
• Able to lead teams and work across different levels including managing vendors

Roles & Responsibilities

• Responsible for ALL M&E Construction Activites on Site reporting to Project Manager
• Manage construction activities and progress independently.
• Coordination and supervision of M&E works
• Liaise with M&E Consultants
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements

Requirements

• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 10 years of relevant experience in LTA Infrastructure, Mixed Development Projects for M&E Systems.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all levels of employees.
• Able to work on initiatives and to work as a team.

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

Position Overview:

The Key Account Manager (KAM) will play a critical role in managing and nurturing relationships with high-value clients in the commercial and industrial sectors. This individual will be responsible for overseeing the sales, technical specifications, and ongoing support of control panels and switch boxes, ensuring that the products meet the specific needs of clients who rely on these products to manage power distribution for their machinery. The KAM will serve as the main point of contact for key accounts, ensuring customer satisfaction, loyalty, and long-term business growth.

Key Responsibilities:

1. Account Management & Relationship BuildingAct as the primary point of contact for key commercial and industrial accounts, managing all aspects of the relationship from sales to post-sales support.
   Develop and maintain strong, long-term relationships with key clients, ensuring high levels of satisfaction and fostering repeat business.
   Understand the client’s business goals, challenges, and needs, and offer tailored solutions using the company’s control panels and switch box products.
   
2. Sales Growth & Revenue GenerationDrive sales growth within assigned key accounts by identifying opportunities for upselling and cross-selling additional products and services.
   Prepare and present customized proposals and quotations to key clients, ensuring alignment with their technical requirements and budget.
   Negotiate pricing and contractual terms to ensure profitability while maintaining competitive positioning within the industry.
   
3. Customer Retention & SatisfactionEnsure exceptional service delivery and customer satisfaction by overseeing the entire order process, from inquiry to delivery.
   Proactively address any customer concerns or issues, working with internal teams (manufacturing, logistics, technical support) to resolve them promptly.
   Regularly check in with clients to assess their satisfaction and anticipate future needs.
   
4. Collaborative Cross-Functional CoordinationWork closely with the engineering, production, and logistics teams to ensure the technical specifications and project timelines for key accounts are met.
   Collaborate with the sales and marketing teams to develop strategies that promote the company’s products to existing and potential customers.
   Provide feedback to product development teams on customer needs and market trends, contributing to product enhancements or new solutions.
   
5. Market and Product ExpertiseStay up to date with the latest trends and technologies in control panels, switch boxes, and industrial electrical products to effectively communicate the benefits to clients.
   Provide technical support and guidance to clients, helping them understand product features, capabilities, and applications for their operations.
   
6. Reporting and ForecastingMaintain accurate records of all customer interactions, sales activities, and key account information in the CRM system.
   Prepare regular sales reports, forecasts, and performance updates for senior management.
   Set and track key performance indicators (KPIs) for each account, ensuring that objectives are met.
   
7. Contract Negotiation & Renewal ManagementLead contract negotiations with key accounts, ensuring mutually beneficial terms and maintaining positive business relationships.
   Oversee contract renewals, ensuring timely and smooth transitions for ongoing projects and services.
   

Qualifications and Skills:

• Education:
  Bachelor’s degree in Business, Engineering, Electrical Engineering, or a related field. Equivalent experience in sales, account management, or technical fields within manufacturing or industrial environments is also acceptable.
• Experience:Minimum of 5 years of experience in account management, sales, or business development, preferably within the manufacturing, electrical, or industrial sectors.
  Proven track record of managing key accounts and delivering sales growth within a B2B environment.
  Experience with control panels, switch boxes, or other electrical distribution systems is highly preferred.
  
• Skills:Strong interpersonal and communication skills with the ability to manage relationships at all levels of an organization.
  Excellent negotiation skills and the ability to craft value-driven proposals.
  Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  Technical understanding of electrical systems, control panels, switch boxes, and power distribution solutions.
  Ability to work independently while collaborating effectively with cross-functional teams.
  

Working Conditions:

• Full-time, salaried position with performance-based incentives.
• Travel may be required for client visits, trade shows, and industry events.
• Occasional after-hours work may be necessary to accommodate client schedules or resolve urgent issues.

CMS licensed Digital Asset Management firm backed by one of the largest independent, full-service securities group in Japan seeking experience HNW Relationship Manager to join and grow with them on an exciting journey

Responsibilities:

• Actively identify prospects and establish contact with HNW prospects into clients.
• In-depth understanding of clients' businesses and sources of wealth generation.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding digital assets investments.
• Build relationships with client families that cross generations to establish long-term connections.
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Uncover needs that are not articulated or clearly expressed by the client.
• Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
• Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
• Establish a referral network and gain introductions to potential clients which generate new sales.
• Understand and communicate the risk involved with various investment strategies.
• Persevere in delivering what is promised, even when obstacles arise.
• Develop expertise to identify business opportunities and address the unique needs of specific client segments.
• Keep abreast of digital assets industry developments and current global market conditions.
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.

Qualifications:

• 10+ years of experience
• Extensive and proven experience in Private Banking having covered the UHNW market
• Demonstrated track record in relationship selling
• Strong interest/knowledge of digital assets

The Manager, Site Activation is responsible for delivery and manage a team of employees responsible for executing site activation activities in Singapore and Malaysia.

• Manages staff's delivery of site activation activities in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance, and guiding professional development, rewarding and disciplining employee, and addressing employee relations issues and resolving problems.
• Participate in the selection process for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate, as required, in the allocation of resources to clinical research projects by assigning staff based on their experience and training.
• Manage the quality of assigned staff's work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• Responsible for leading moderate improvements of processes, systems or products to enhance performance of the job area.
• Problems faced are difficult, and may require understanding of broader set of issues.
• Understands and demonstrates management approaches such as work scheduling, prioritizing , coaching and process execution.

Qualifications

• Bachelor's Degree Scientific discipline or health care preferred.
• Typically requires a minimum of 3 -7 years of prior relevant experience
• Good knowledge and ability to apply GCP/ICH and applicable regulatory guidelines and applicable regulatory guidelines.
• Strong leadership skills, with ability to motivate, coach and mentor.
• Good written communication, including regulatory and/or technical writing skills.
• Good interpersonal skills and strong team player. Able to establish and maintain effective working relationships with co-workers, managers and sponsors.
• Thorough understanding of regulated clinical trial environment and knowledge of drug development process

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities :-

• Proficient in opening and closing store
• Perform daily operations tasks
• Expectations without compromising on work standards, and provides recommendations on making improvement for the outlet/company
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Oversee that all equipment of the entire store are fully-functioning, taking initiative for simple repair works where necessary
• Manage inventory control and usage
• Prioritizes and assigns task staff throughout shift
• Able to place accurate orders to suppliers by refining and following par levels and unit per thousand usage, forecasting, and then supervises proper receiving of goods
• Ensures proper product rotation (FIFO), product quality before stocking/restocking
• Ensures that all staff are aware of latest company policies and procedures through verbal and written communication
• Demonstrates outstanding time management skills and Total store awareness, meets deadline and priorities assigned task.
• Assist in facilitating store’s operations meeting, training courses and team building exercised
• Understands and troubleshoots control sheet, daily/weekly inventory and sales report
• Able to perform entry of deliveries accurately
• Undertake any operations related duties as assigned by the Store in Charge / Manager On Duty

Requirements :-

• Minimum Diploma in Hospitality.
• Minimum 2 years of F&B or Retail service industry experience required.
• Knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Strong interpersonal and communication skills.
• Excellent leadership skills.
• Comfortable setting priorities and delegating tasks as needed.
• Extremely organized and detail-oriented.
• Salary will commensurate based on position. Junior applicants will be considered as Shift Supervisor.
• Applicants will undergo Manager-In-Training training before running the operations independently.

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

1. To lead, oversee and manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction.

2. Handle guests’ complaints and eventually convert dissatisfied guests into returning customers through efficient and accurate response.

3. Revenue management towards achieving profitability and quality goals by managing operations within set budget and to the highest standards.

4. Management of both Front of house and Back of house staff to ensure complete all round involvement and coordination.

5. Motivate service staff to provide excellent customer service and maintaining high productivity towards goal of high employee retention.

6. Maximise reservations and optimize restaurant’s seating plan by working with the Guest Relations Manager.

7. Ensure all activities within the restaurant are in compliance to hygiene, sanitation and safety regulations.

8. Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.

9. Conduct training to consistently work towards knowledge-driven customer service and helping employees reach their full potential.

10. Involvement in the sourcing and planning of vendor contracts.

Job Descriptions:

1. Reporting to the CFO and as an individual contributor in this position,
2. Responsible for group level financial reporting and consolidation (more than 10 entities across Asia, Europe and US, and expanding)
3. Maintain accuracy of intercompany & related party loans and transactions.
4. Prepare monthly financial statements and cash flow projections, ensure key balance sheet accounts are timely reconciled, as well as maintain accounting policies and ensure standardization of accounting practices across the group.
5. Revenue recognition is also an essential part of the role as you will attend to queries pertaining to project milestones, revenue calculations, and prepare annual inter-company charging across the group.
6. Be responsible in supporting regional finance teams in Tax, working closely with the Group Tax team and external consultants, supporting in transfer pricing study and TP structure set up.
7. review of consolidated financial statements for the group, managing the monthly consolidation process, and ensuring compliance with accounting standards and regulations.
8. To work closely with regional finance teams and external auditors to ensure timely and accurate financial reporting and analysis.
9. Participating in the implementation of group level system implementation and data migration projects, leading process improvements for group consolidation at the corporate level
10. Streamlining intercompany processes through automation.

Requirements:

1. Minimum Degree in Accounting or ACCA certified

2. Strong SAP, Excel Knowledge

2. Prior Big 4 aduit firm background and Commercial sector experience required

3. Must have hands-on Consolidation exposure (comfortable with managing consolidation using Excel)

4. Understanding / appreciation of Revenue Recognition will be advantageous (e.g. revenue recognition based on project milestones & completion)

5. Desired traits: Driven, flexible, independent, hands-on, ability to work with stakeholders from diversified background

6. Min 10 years post-qualification in a multi-national company – complex accounting, preferably in a similar sector

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.