Total 10 call center job vacancies in Others category in D04 Harbourfront,Telok Blangah, Sentosa Island

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

· Establish good rapport and to give professional advise to potential and existing clients.

· Explaining in details for all treatment procedures to clients.

· Provide suitable recommendation on treatment, packages and products to clients.

· Always provide excellent and friendly treatments.

· Advise clients on pre and post treatment care.

· Prepare of treatment rooms accordingly, maintain cleanliness and neatness of work stations as for daily routine job role.

· Able to work on public holiday and weekend.

Job Description:

· Oversee the daily operations of the outlet for efficient operations.

· Plan and assign daily workloads to team members.

· Plan team members’ work schedules and compile timesheet

· Report on management regarding sales results and productivity

· Handle preparation and ensure desired quality and standards service are achieved

· Develop marketing strategies to improve sales and profitability

· Provide excellent service experience to all customers

· Handle all customer queries and feedback in a professional and timely manner

· Ensure that policies and standard operating procedures are strictly adhered to

· Guide and monitor work performance of all staff

· Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards

· Analyze and resolve problems in a timely and accurate manner

· Oversee purchasing to stay within budget

· Able to perform additional duties as requested by the Management as and when required

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

Job Description

You will manage a team of Embedded software engineers. You will be reporting to a Engineering manager based in Singapore.

You will have opportunities to experience all functional aspects of product development and sustenance activities, while helping us continue to build a world-class engineering organization. You will be leading teams of engineers to make major impacts on product developments, while collaborating with leadership across Engineering, Product Management, Business, Quality, and Operations.

The environment fosters a collaborative and approach to working with teams across the globe. It is dynamic and requires experience with product and talent development.

You will build the team's competencies to ensure the design teams in creating excellent design quality, having the right speed in development execution and are lean, efficient, and productive.

Your Responsibilities:

• Responsible for leading teams of engineers in embedded firmware development and firmware functional test that work in New Product Development and in sustenance activities of our existing products and features.
• Be a key part of cross functional product development teams, responsible for the creation and execution of product development and delivery strategies to achieve Business goals.
• Establish good understanding in competitive benchmarking data on how the current company products compare to competitors in functions, features, performance, cost, and inter-connectivity.
• Practice and increase the use of Agile/SAFe principles and practices. Coach and mentor engineers and be a strong influence in their design decisions to achieve good competitive products.
• Collaborate closely with Business and Product Management teams to establish product and technology roadmap, estimating resource capacity needs and competencies.

The Essentials - You Will Have:

• Monitor Goal and main metrics and lead improvement efforts in design capabilities and processes whenever the need arises.
• Plan and manage budgets and expenditures.
• Help your team eliminate non-value work by leading improvement activities in design capabilities and processes so your team is the best in creating quality designs and in development execution

The Preferred - You Might Also Have:

• Minimum of 10 years of relevant embedded software development and testing experience in New Product Development and in sustenance engineering activities.
• Minimum of 6 years technical and people leadership experience, including leading managers and individual contributors in New Product Development and in sustenance engineering activities.
• Minimum educational qualification: Bachelor's degree in Electronics Engineering, Computer Science Engineering or equivalent. Master's degree will be an added advantage.
• Excellent track record of developing early career talent into effective technical and people leaders.
• Experience in industrial automation product development or related technical areas, including background with large scale system development projects.
• Experience working with global team members on multi-campus product development
• Certification or experience in Agile/SAFe Principles and practices.

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.
• Hybrid & Remote flexible work options along with Paid Time off
• International Travel and medical assistance
• Retirement Benefits – Contributions to Employees Provident Fund scheme, Gratuity and Voluntary participation in National Pension System (NPS)
• Personalized well-being program for healthy lifestyle changes, Clam mindfulness subscription, EAP program and Childcare Creche services at corporate rates.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just you or other roles.

#LI-Hybrid

Roles & Responsibilities

1. Regular inventory management in labs including stock taking, replenishing, repair, and replacement.

2. Assist operation departments to liaise with vendors in procurement for inventory management

3. Organize resources neatly with the labels and stickers according to the practice.

4. Liaise with the departments for issuing PO, and receiving inspection.

5. Liaise with vendors in procurement, equipment installation, schedule of repair, and on-site checking.

6. Coordinating and ensuring timely calibration and PM schedule of laboratory equipment/ instruments.

7. Perform general checking for lab cleaning and housekeeping regularly.

8. Manage lab coat laundry and waste disposal schedule.

9. Conduct regular safety inspections and organize safety training-related activities and events.

10. Interface with various departments and engineers to ensure process safety delivery.

11. Manage Process Safety Performance Measurement and Analysis and conduct monthly safety review

Requirements:

1. Minimum Diploma in Applied Chemistry, Chemical Engineering, Material Sciences, Biological Science, or engineering or related field of studies.

2. Minimum of 1 year of relevant working experience in a chemistry laboratory environment.

3. Familiar with hazard identification, risk analyses, and assessment methodologies or familiar with ISO 9001 and/or ISO45001.

4. Good knowledge of industry standards and practices relevant to laboratory safety.

5. Excellent communication and organizational skills with the ability to multi-task.

6. Proficient in Microsoft Office (e.g., Excel, Word, and PowerPoint).

7. Independent and good team player.

8. Highly committed with a good service-oriented attitude.

Job Type: Full-time/ contract.

Convenient location: Near Jurong East MRT station.

Working Hours: 5 days/week. Office hours, no OT.

Job Overview:

We are actively seeking an experienced and results-driven Software Manager with expertise in the Scaled Agile Framework (SAFe) to lead our dynamic team of software architects, engineers, and test professionals. As a key leader in our organization, you will play a key role in overseeing the development and testing processes, ensuring the successful delivery of high-quality software solutions on time. The ideal candidate will have a strong background in collaborating with global teams, extensive cross-region development experience, a deep understanding of SAFe principles and software development, and the ability to drive agile practices within the development lifecycle.

Responsibilities:

• Lead and manage a diverse global team of software architects, engineers, and test professionals, including contractors.
• Implement and champion SAFe principles and agile practices within the development lifecycle.
• Oversee the architectural design, development, and testing of software solutions, ensuring alignment with organizational goals and objectives.
• Provide mentorship and guidance to senior architects, architects, and software engineers, fostering a culture of excellence and innovation.
• Collaborate closely with teams across different regions to ensure effective communication and coordination.
• Define and implement best practices for coding standards, scalability, performance optimization, and testing methodologies in a global context.
• Work with project managers, product managers to establish realistic timelines and deliverables, considering the challenges of cross-region development.
• Assess and mitigate risks, identifying opportunities for process improvement and efficiency gains in a global team setting.

Requirements:

• Bachelor or Master degree in computer science, Software Engineering, or a related field.
• Min 15 years of experience in software development, with a focus on managing global teams in a leadership capacity.
• The job title will be considered based on past years experience for the position.
• Proven experience in implementing and practicing the Scaled Agile Framework (SAFe).
• Strong knowledge of software architecture, development, and testing processes.
• Experience with C++ programming on Windows and proficiency in COM/DCOM/ATL is advantageous.
• Extensive cross-region development experience and understanding of global team dynamics.
• Excellent written and verbal communication skills in English.
• Chinese speaking, reading, and writing skills are a plus.
• Strong problem-solving and analytical skills.
• Ability to provide technical leadership, work independently, and thrive in a collaborative team-oriented environment.
• Demonstrated experience managing contractors and collaborating with diverse global teams.

Job Description

Job Overview:

We are actively seeking a skilled C++ Developer to join our dynamic team in the role of Senior Software Engineer. As a key member of our development team, you will be responsible for designing, developing, testing, and optimizing high-quality software solutions in C++ for Windows environments. This position requires a strong foundation in C++ programming, expertise in COM/DCOM/ATL, and the ability to collaborate with cross-functional teams. Proficiency in English is essential for effective communication within our global team.

Responsibilities:

• Design, develop, and optimize high-quality software solutions in C++ for Windows environments.
• Debug and optimize existing code to enhance performance.
• Utilize expertise in COM/DCOM/ATL to design and implement efficient and scalable code.
• Collaborate with cross-functional teams to understand project requirements and deliver effective solutions.
• Contribute to projects involving .NET Framework, C#, WPF, or WinForm.

Requirements:

• Bachelor or Master degree in computer science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on C++ programming on Windows.
• Proficient in COM/DCOM/ATL.
• Experience with .NET Framework, C#, WPF, or WinForm is a plus.
• Excellent written and verbal communication skills in English.
• Chinese speaking, reading, and writing skills are preferred.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team-oriented environment.
• Self-motivated with a high potential for growth and learning.

Overview

This position is responsible for the development of HMGICS's Technology Roadmap and maintain its ecosystem of innovation and technology partners. He/She will develop the structure for monitoring performance of various factory processes, identify pain points to be resolved with technology pilots, and leverage data-drive approach to drive continuous improvement.

Roles & Responsibilities

• Support the planning & implementation of technology roadmap in collaboration with HMGICS and HMG stakeholders
• Design, develop, and maintain HMGICS use case and technology catalogue
• Design, develop, and maintain HMGICS ecosystem of technology and innovation partners, in collaboration with HMGICS and HMG stakeholders
• Define methodology and detailed work processes to continually measure performance and project ROI
• Engage with relevant stakeholders in HMGICS manufacturing group to gather data and develop insights on critical pain points
• Perform data analysis to identify operational bottlenecks and system impediments
• Leverage data analysis and facilitate brainstorming workshops to develop practical and sustainable solutions
• Provide project management support with operation teams to implement solutions
• Monitor performance improvements post-deployment and ensure smooth handover to production team

Requirements

• Bachelor's Degree in Engineering or relevant discipline
• At least 3-5 years (Junior)/ 5-10 years (Senior) of experience in Management Consulting / BusinessProcess Re-engineering / ICT Consulting/ Process Innovation/ Business/ System Consulting
• Technical skills in process innovation consulting projects, IT/OT System development project
• Deep understanding in manufacturing industry
• Technical skills in data analysis or B.I.(Business Intelligence) implementation

Responsibilities

· Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations

· Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards

· Coordinate with internal departments to satisfy guests’ enquiries and requests on the arrangements of products and services for RWS members and guest

· Handle and resolve guests' feedback in a professional manner

Requirement

· Diploma with proficiency in Microsoft Office applications

· Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage.

· Must be able to work rotating shifts, including weekends and public holidays

· Proficiency in English and Mandarin to handle English and Mandarin speaking guests