Total 15,722 communications executive job vacancies in Others category in Singapore

Summary of Responsibilities

• Communicate with respective Event management Manager / Executive to fully understand guests’ requirements
• Ensure that all function rooms are set up in accordance to the Banquet Event order
• Engage and coordinate with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately
• Ensure guest needs and expectations are met by providing an efficient and professional service
• Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
• Administer post function report after each function by identifying any problems and suggesting solutions to the Director of Banquets
• Ensure cleanliness of function rooms and banquet areas at all times
• Ensure that all MOHG standards; MbMO, LRA, LQE and FLHSS&E are constantly monitored
• Handle adhoc special projects and assignments as assigned by Director of Banquet Operations

Job Requirements

• Able to do shift work and work on weekends (5 day work week)
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English

Accounts knowledge

Admin tasks

Email Correspondence

Update To Do Task

Add New Leads

Update Portfolio: Visualisations, Interior design, BIM

Appointment Reminders to Directors

Prepare Invoices

Compare Contractor Invoices vs Quotes

Updating Quickbooks

Prepare and send Quotations with Director

JOB DESCRIPTION

• Assist Operation Director in retail operation including planning, staff training, market analysis, reports preparation

• Manage staff appraisals

• Provide customer service

• Any other ad-hoc duties

• Perform sales functions at the retail outlets.

• Provide excellent customer service to meet customers’ expectations.

• Issues memo for cashier payment.

• To conduct stocks packing neat and tidy

JOB REQUIREMENT

• Must be willing to work retail hours

• Good communication & multi-tasking skills

• Good team player, self-discipline with strong interpersonal skills

• Effectively bilingual in both written and spoken languages

• Proficiency in MS Office

JOB DESCRIPTION

• Assist Operation Director in retail operation including planning, staff training, market analysis, reports preparation

• Manage staff appraisals

• Provide customer service

• Any other ad-hoc duties

• Perform sales functions at the retail outlets.

• Provide excellent customer service to meet customers’ expectations.

• Issues memo for cashier payment.

• To conduct stocks packing neat and tidy

JOB REQUIREMENT

• Must be willing to work retail hours

• Good communication & multi-tasking skills

• Good team player, self-discipline with strong interpersonal skills

• Effectively bilingual in both written and spoken languages

• Proficiency in MS Office (especially Excel)

• Location: Next to One North MRT
• Salary: $2500 to $4000 depending on experience
• Working Hours: 5.5 -day work week (Sat 0.5 days)
• off on Sunday

The Challenges

• Setting up the Commercial Juice Bar
• Crafting a diverse menu of delectable fruit juices with smoothies to align with current health trends by incorporating nutrient-dense ingredients and exploring innovative processing techniques for a contemporary and health-conscious appeal
• Establish Standard Operating Procedures (SOP) for the fruit bar, including guidelines for both operational protocols and housekeeping practices
• To oversees and to ensure smooth operation of the Juice Bar
• To lead and train Store Team Members to provide optimum customer service, ensure store-wide adherence to operational procedures, achieve sales growth and profitability
• Suggest suitable equipment and supplier options

What It Takes

• At least 2 years of hands-on experience in running the juice bar operations independently
• As a pioneer in running the Juice Bar and willing to roll up the sleeves, problem solve and to make the operations a success
• Preferably Managers specialising in Beverage Service
• Candidate who is willing to do only set up and training Store Members could be considered as well

*We regret to inform that only shortlisted candidate will be notified. Thank you.

5 Days workweek

Raffles Place

Responsibilities:

• Assist with full set of accounts including AR, AP, GL Bank Reconciliation etc
• Timely & Accurate processing of accounting entries
• Engage with operation branch to record daily POS Sales receipts relatin to cash sales, credit card sales and delivery platform
• Engage in maintaining record of Petty Cash for the outlets
• Check, record and verify vendor invoices and staff expenses claims
• Ensure proper recording and filing of documents are maintained
• Perform any other finance administrative duties when assigned.

Requirements:

• At least 2 - 3 years account related working experinece and possess at least a Diploma in finance/Accountancy/Banking or equivalent in the financial field, preferably from F&B inductry
• Able to work in a fast-paced environment with good interpersonal and communication skills
• Abel to work independently, positive attitude and self-motivated
• Experience in auto count accounting software will be an added advantage. Training will be provided for those with no knowledge in auto count system
• Strong in Microsfot Excel and formulas

Only Singapore Citizen needs apply.

Only shortlisted candidate will be notified.

Position Overview

The Executive Assistant is responsible for providing full administrative and executive support to the Managing Director & Co-CEO and others as required. In addition to general administrative work, you may be responsible for scheduling meetings, organising events, taking minutes during sessions, maintaining databases and producing reports or presentations for their senior leadership team.

Responsibilities include but not limited to:

· Manage the Managing Director & Co-CEO calendar to effectively allocate their time and ensure all associated documentation is available as required;

· Responsible for diary management, meeting coordination and prioritisation of critical activities in support of the Managing Director & Co-CEO. Liaise with internal and external parties regarding availability;

· Assist in production of reports or papers as required;

· Manage travel arrangements, including flights, hotels, transfers and venues for the Managing Director & Co-CEO and be the central point of contact for all inquiries regarding travel bookings and associated expense claim management;

· Process financial payments, expense reimbursements and credit card reconciliation;

· Liaise regularly with internal and external stakeholders;

· Build relationships with internal groups to facilitate resolution of tasks and issues;

· Uphold a strict level of confidentiality;

· Support on other operational activity as required;

· Carry out other duties to benefit the business as required by management from time to time; and,

· Ad hoc administrative tasks as required.

Competencies (knowledge and soft skill requirements of this position):

· Excellent written and verbal communication skills in English and well-developed interpersonal skills;

· Proven ability to plan, co-ordinate and follow through on projects;

· Minimum 5 years executive administration experience supporting senior managers and their teams;

· Advanced user of all Microsoft Office products including Outlook, PowerPoint and Excel;

· Effectively work in an environment where time management, quality and proactive operations are required;

· Be part of a collaborative culture that is high performing, dynamic and fast-paced;

· Strong attention to detail and ability to priority tasks; and

· Demonstrated ability to work cooperatively in a team environment.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Channel Management Executive/Senior Executive (Lifestyle Consumer Products) [3770]

• Working Days: Mon – Fri

• Working Hours: 8 am – 5 pm

• Basic Salary: $2200-$2500 + Com (Transport allowance $1150, Handphone allowance $70)

• Pioneer

Responsibilities:

• Achieve or exceed sales target given
• Responsible for accounts receivable
• Meet assigned expectations for profitability
• Prepare forecast, budget plan and P&L report
• Develop strong relationship with existing/new customers and continuously strives to exceed customer expectations
• Understand and identify customer needs through in-depth account planning and profiling on customers’ requirements
• Manage and support all marketing activities

Requirements:

• Diploma/Degree in Sales, Marketing, Business, or related discipline
• Experience in the consumer electronics industry preferred
• Driving license and own a car required

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full Set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Provide events logistic and secretariat support; assist in the planning and execution of events.

Key Responsibilities:

• Secretariat and admin support
• Source, evaluate and negotiate with third party vendors
• Manage registration to create a streamlined experience for invitees
• Manage flight and hotel bookings
• Manage transfer and transportation requirements
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors, manage registration desk and the onsite team

Dynamic Adaptation:

• Digital event setup and co-ordination
• General admin support for the team
• Team-bonding and/or activities organisation

Qualification:

• General University Degree or Polytechnic Diploma

Knowledge & Experience:

• 1-2 years’ of work or event management experience
• Candidates without experience will be considered
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

We are The Blue Pocket, an events agency specialising in creating unforgettable experiences for our clients and we are seeking a dynamic and detail-oriented Events Executive to join the Lifestyle team. With a commitment to excellence, creativity, and attention to detail, we pride ourselves on delivering exceptional events that exceed expectations. The ideal candidate will be passionate about the events industry, possess excellent organisational skills, and thrive in a fast-paced environment. As an Events Executive, you will play a crucial role in coordinating and executing various events, ensuring seamless delivery and exceeding client expectations.

Responsibilities:

• Project Management:
• Oversee the entire lifecycle of events, from concept to execution, ensuring all aspects align with client objectives and agency standards.
• Develop and maintain project timelines and milestones, ensuring projects are delivered on time and within scope.
• Coordinate with internal teams and external vendors to ensure smooth collaboration and execution.
• Client Interaction:
• Act as the primary point of contact for clients, understanding their goals and objectives, and providing regular updates on project progress.
• Cultivate strong client relationships by actively listening to their needs, addressing concerns, and ensuring client satisfaction.
• Resource Management:
• Employ creative methods to ensure cost-effectiveness and adherence to project budgets.
• Develop imaginative ways to reduce event waste in line with the company’s sustainability objectives.
• Operations Excellence:
• Work closely with the Operations team to develop logistics plans and coordinate with vendors to ensure smooth event operations.
• Develop training content and conduct event crew training sessions
• Carry out on-site inspections and oversee event setups
• Team Collaboration:
• Collaborate effectively with colleagues in creative, marketing, and operations departments to ensure a cohesive and integrated approach to project delivery.
• Foster a positive and collaborative work environment, motivating and guiding team members to achieve project goals.
• Post-Event Evaluation:
• Conduct post-event evaluations to assess project success and gather feedback for continuous improvement.

Qualifications:

• Educational background in Event Management, Marketing, Business, or related field.
• Minimum 1 to 2 years working experience. Experience in event project management within an agency environment is a plus.
• Strong organisational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Proficient in MS Office.
• Ability to work under pressure and meet tight deadlines.
• Creative problem-solving skills and a proactive approach to challenges.

Job Scope

1. Performing Financial Accounting

• Perform month-end closing duties

2. Processing Business Transactions and Reports

• Record and process business transactions in accordance with the company’s procedures and policies

3. Performing Statutory Reporting

• Assist in audit & tax requirements
• Quarterly GST reporting

4. Discharging any other ad-hoc duties as assigned

Pre-Requisites

• Minimum Higher NITEC in Accounting
• Ideally 1 year’s relevant experience in AP function though fresh school leavers are also welcomed to apply
• Familiarity with MS Office
• Ideally familiar with Netsuite

Job Description

• Assist in the development and communication of safety policies and procedures.
• Coordinate safety training sessions for employees, covering topics such as hazard identification, emergency response, and proper use of personal protective equipment (PPE).
• Conduct thorough investigations, document findings, and recommend corrective actions to prevent recurrence.
• Conduct routine safety inspections to identify potential hazards and ensure compliance with safety standards.
• Assist in the development and maintenance of emergency response plans.
• Stay updated on relevant safety regulations and standards applicable to the manufacturing and chemical industry.
• Prepare and submit safety reports, including metrics and key performance indicators (KPIs).
• Facilitate safety committees and actively involve employees in safety initiatives.

Requirements

• Diploma or Degree in Chemical Engineering or any Engineering discipline
• Minimum 2 years relevant working experience in manufacturing and/or chemical industry as a Safety Coordinator or Engineer.
• Possess an Advanced Certificate in Workplace Safety and Health
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO) is an advantage.
• Possess Management of Hazardous Substance (MHS) course preferred
• Possess in depth knowledge of local legislation (e.g. WSH/SCDF/NEA), ISO45001, ISO14001 and procedures.
• Possess good organizational skills and meticulous.
• Independent, self-motivated with good communication skills with stakeholders, including authorities and customers.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

1. Assist Operation Director in retail operation including planning, staff training, market analysis, reports preparation

2.Responsible for the retail sales and operations of the business unit and maintaining a smooth flow of work between departments

3. Ensuring all retail staff are compliant with the company standard operation policies, procedures and discipline by conducting regulards checks and follow-ups with Area Manager

4. Assist and support sales staff with store operations and promotions

Job Requirement

1. At least a Diploma in any discipline

2. Leadership qualities with strong communication and interpersonal skills

3. Able to work retail hours and rotating shifts, including weekends and public holidays

4. Self-reliant and motivated, able to prioritize task and complete assignment timely.

5. Proficiency is MS Office, Excel

• Supports Operations Manager (OM) to ensure daily operations run

smoothly.

• Monitors and tracks school’s facilities, and operating

system/equipment, to ensure they are in order. He/she will follow-up

with the vendors/Term Contractors (TCs) to ensure defects are

rectified.

• Conducts daily check on school’s perimeter, building and

infrastructure to ensure school safety and put up the fault reporting.

• Works closely with the team of Operations Support Officers (OSOs),

TCs, contractors, service providers such as security guards, cleaners,

vendors, and contractors etc. For example, he/she will lead the OSOs

to set up the venues for school events such as examinations, meetings

etc

• Provides administrative support to OM such as tracking of contractors’

work sheets, maintenance, and procurement.

• Liaises and corresponds with the external agencies such as HDB,

Town Council, TCs, Managing Agent, and LTA contractors to ensure

school has a conducive environment for teaching and learning.

• Any other duties as assigned by OM pertaining to school’s operation

and safety.

JOB RESPONSIBILITIES

• Manage full sets of accounts includes performing daily accounting & finance duties such as receivables and payables processes, general ledger, tax and bank reconciliation, etc.
• A/R functions – Able to reconcile the sales with credit cards, delivery platforms, etc commission to ensure revenue settlement are in balance
• A/P functions – Liaise with suppliers on discrepancies in invoices, and process payment via online banking transfer or TT
• Prepare monthly audit schedules (fixed assets register, prepayment and accrual etc) and bank reconciliations etc
• Manage timely closing process and reconciliations, including intercompany transactions;
• Handle quarterly GST preparation and submission.
• Liaise with external auditors.
• Process petty cash float requests, staff expenses claims, and ensure all payments made are captured in the system.
• Assisting for financial report and management reporting
• Cash flow management
• Assist for budget and forecast
• Any other ad-hoc duties as assigned.

JOB REQUIREMENTS

• Diploma/Degree in Accountancy
• At least 4 years of related working experience
• Able to work independently with minimum supervision
• Dependable, responsible and possess positive working attitude
• Possess initiative and able to organize and prioritize work
• With experience of using accounting software, knowledge of Netsuite is a plus
• Able to work independently under tight schedules
• Advantage to have experience in F&B industry

Chatraise Singapore is looking for a dynamic Logistic Operations Executive (Japanese speaking)

Job Description

· Liaise with Japan HQ, Logistic partners and Warehouse team on inventory management

· Responsible for inventory turns, inventory fulfilment and inventory obsolescence minimization.

· Coordinate the various functions within the organisation in order to deliver maximum efficiency of product flow.

· Maintain knowledge of sales processes, pipeline management, actions can be recommended where necessary to execute healthy inventory

· Key person-in-charge for stock control and administrative coordination with warehouse

· Provision of various reports for the purposes of corporate decision making

· Provide Japanese to English/English to Japanese translation of the conversation between Japanese management and local staff when required.

· Support Corporate, retail and admin related duties

· Any ad hoc duties as assigned by the Management

Job Requirements

· Candidate must possess at least a Diploma in Purchasing/Logistics or equivalent.

· Minimum 2 years of relevant experience in purchasing, procurement or logistics function

· Physically fit and able to work in cold room an advantage

· Excellent telephone etiquette, good written and verbal communication skills

· Ability to multi-task and work independently with minimal supervision

· Highly proficient in Microsoft Word, Excel, PowerPoint and Outlook

· Fluent in Japanese language (preferably JLPT1 speaking/writing) to liaise with Japan HQ and Japanese clients

· 5.5 days/week. Mon - Friday, 7.30am - 4.30pm; Sat 7.30am - 11.30am

· Candidates living in the West preferred

· Work Location:1 Buroh Lane #2M-2A Singapore 618292

· Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Wilmar International Limited is Asia’s leading agribusiness group. Wilmar International business activities include oil palm cultivation, edible oils refining, oilseeds crushing, consumer pack edible oils processing and merchandising, specialty fats, oleochemicals, and biodiesel manufacturing, and grains processing and merchandising. It has over 500 manufacturing plants and an extensive distribution network covering China, India, Indonesia and some 50 other countries. The Group is backed by a multinational workforce of about 100,000 people.

Job Description:

You will be working within the Laboratory Safety Team, providing support to the safety and operational functions in the research laboratories, which will enable the research staff and students to strive towards research excellence.

Job Responsibilities:

Laboratory Operations

• Maintain the relevant laboratory licenses, permits and certifications.
• Coordinate checks on chemical orders, maintain the chemical inventory and their corresponding Safety Data Sheets.
• Coordinate the chemical and biological waste management.
• Conduct trainings on the use of some common equipment.
• Coordinate lab space allocations for the researchers.
• Any other Ad-hoc duties as assigned.

Safety

• Ensure that duties are carried out in compliance to ISO 45001 Occupational Health and Safety Management System.
• Assist in the development and implementation of safety policies and procedures.
• Assist in the laboratory safety inspections and audits on a regular basis.
• Maintain and update the risk assessments and other safety-related documents.

Administration

• Required to perform some administrative work (no experience required)

Job Requirements:

• Diploma/Degree in Biomedical/Life Sciences or equivalent.
• Laboratory/research support experience is preferred.
• Preferably to have some prior hands-on experience and knowledge in using common chemicals and laboratory equipment.
• Must be proficient in Microsoft Office, Words and Excel
• Preferably with some knowledge of workplace safety management systems
• A hands-on person who enjoys working in a dynamic research environment.
• Able to work independently and in a team.

Our client is a service provider in Safety and Health, Environment and Quality. They are now recruiting a Senior Accounts Executive to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Executing monthly financial closing procedures.
• Ensuring accuracy and currency of financial documentation, encompassing accounts receivable, accounts payable, general ledger entries, and reconciliations.
• Crafting periodic financial statements, budgets, and assorted reports.
• Handling the preparation of GST tax filings.
• Collaborating on financial audit readiness and maintaining smooth communication with auditors.
• Formulating payment documentation, validating records, and facilitating disbursements.
• Establishing and sustaining robust internal controls to safeguard corporate assets and financial information.
• Coordinating with external stakeholders, such as auditors, tax agents, and secretarial services, to ensure compliance and punctual submission of financial records and returns.

Requirements:

• Minimum Diploma in Accounting
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client is a Japan MNC specialize in imaging and information technologies. Due to business needs, they are now recruiting a Accounts Executive (AP) to be part of their team for maternity cover. They are located in the Central and are easily accessible.

Responsibilities:

• Complete monthly closing tasks, use SAP for transactions, and create HQ reports.
• Reconcile vendor statements, manage inter-company balances, and update customer records.
• Handle tax-related duties, process withholding tax payments, and assign GST codes in invoices.
• Verify employee expense claims, ensure GST compliance with reimbursement policy via Concur.
• Post and process vendor invoices through Esker and SAP, ensuring timely payments.
• Review GST permits, reconcile with SAP or bank deductions.
• Prepare monthly and yearly audit schedules for internal and external audits.
• Perform other reasonable tasks as assigned by the supervisor.

Requirements:

• Minimum a Degree in Accountancy, equivalent or related fields, Diploma holders with extensive supervisory experience may also be considered.
• At least 2 years of Accounts Payable experience.
• Proficient in SAP FICO module and Microsoft applications (Excel, Word, PowerPoint presentation).
• Good working knowledge of IFRS & Singapore Tax Regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

JOB DESCRIPTION

• Assist Operation Director in retail operation including planning, staff training, market analysis, reports preparation

• Manage staff appraisals

• Provide customer service

• Any other ad-hoc duties

• Perform sales functions at the retail outlets.

• Provide excellent customer service to meet customers’ expectations.

• Issues memo for cashier payment.

• To conduct stocks packing neat and tidy

JOB REQUIREMENT

• Must be willing to work retail hours

• Good communication & multi-tasking skills

• Good team player, self-discipline with strong interpersonal skills

• Effectively bilingual in both written and spoken languages

• Proficiency in MS Office, Excel

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

• Make our guests feel at home with your wholehearted friendliness while you attend to their arrival/ departure needs promptly with full accuracy.
• Handle irregularities and/or guests’ feedback with empowerment and accountability.
• Work closely with other departments on deliverables necessary to create a memorable experience for our guests.
• Your versatility and employability skills will also be enhanced with learning and development opportunities at the rooms division.

We will love to hear from you if you have a passion in creating experiences for our guests and is able to work independently in a fast paced environment. Prior experience is not required and this role requires individual to perform rotating shifts across a 5-day week.

Job Summary

Process make-up pay claims to ensure that payments are processed in accordance with the stipulated policies and guidelines so that claimants are compensated fairly, consistently and timely.

Key Accountabilities / Responsibilities

1) Performance Management – Achieve operational goals and key performance indicators that are aligned to the organisation’s overall strategic objectives.

2) Operation Management – Process claims to ensure make-up pay payments are timely and accurate and in accordance with stipulated policies and guidelines.

3) Customer Service – Execute the customer service support initiatives to deliver a highly professional standard of service to customers.

4) Claims Consultancy – Provide guidance to the claimants on complex claims & deviation cases regularly to ensure consistency, fairness and prudence in decisions made.

5) Customer Communication – Execute the communication programs to shape the behaviour of employers/NSmen and guide servicemen in their claims processing.

1) Diploma Holder in any discipline or Equivalent may apply

2) One to Two Years Working Experience

3) Meticulous and dedicated at work

4) Good interpersonal and communication skills.

5) Result oriented

6) Provide quality customer service.

7) Good verbal & written communication skills.

8) Good team player.

9) Proficient in using excel and application system.

Job Summary:

As the Operation Executive at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. This position is responsible for overseeing the operational functions of our shelter and ensuring that the safety and well-being of the residents are taken care of. You’ll help to improve decision-making processes and implement strategies to enhance operational excellence within the shelter. The Operation Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders to be a Beacon of New Hope to the displaced and disadvantaged in the community.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations. Ensure smooth running of shelter operations and oversee daily shelter operational issues and statistical collection.
• Handle day-to-day general queries from shelter residents. Manage general disputes that may occur between co-living shelter residents.
• Issue warning letters to residents for non-compliance with shelter regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Stakeholder / Vendor Management

• Liaise with external parties for maintenance of shelter premises (e.g., HDB, Town council, grass cutting, pest control, cleaning services, movers, CCTV, IT services, etc.).
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living shelter residents.
• Develop, implement, and improve processes and effectiveness of incident management within the shelter environment, including ensuring adequate training of staff to handle incidents that may occur.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment and liaise with external parties during emergencies (e.g., CNB, Police, Ambulance, etc.).
• To take immediate measures upon discovery of any illegal activities in the shelter (e.g., Notifying the police).
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify the Management / Funder agency (MSF / SCORE) for the next action step within 24 hours.
• Enforce shelter rules and conduct shelter inspections to ensure compliance with shelter rules, especially in regard to drugs.

Administration

• Ensure collection of shelter fees by the first week of the month.
• Support the maintenance and update of the Operations SOP manual (including urine tests, etc.).
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.
• Implement an information / data management system to effectively collect and maintain client and operational data.
• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Senior Operation Executive / Team Lead.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.