Total 11,544 customer experience manager job vacancies in Others category in Singapore

Key responsibilities for Operation Manager:

1. Overseeing Daily Operations: Ensuring the efficient day-to-day functioning of the shop, including managing staff, inventory, and customer service.

2. Managing Inventory: Monitoring and maintaining inventory levels to prevent stockouts or wastage, while also ensuring all products are fresh and in good quality.

3. Staff Management: Recruiting, training, and supervising staff to provide excellent customer service and maintain a positive work environment.

4. Quality Control: Upholding high standards of quality in food preparation, presentation, and service to meet customer expectations and health regulations.

5. Budgeting and Cost Control: Managing finances effectively, controlling costs, and maximizing revenue to ensure profitability.

6. Customer Relations: Building and maintaining positive relationships with customers to encourage loyalty and enhance the overall dining experience.

7. Health and Safety Compliance: Ensuring all health and safety regulations are followed to create a safe environment for both staff and customers.

8. Marketing and Promotions: Developing and implementing marketing strategies to attract more customers and increase sales.

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Job Description:

a. Handle full set of accounts AR, AP, GST F5 submission and tax computation/filing for a group of companies

b. Perform monthly closing and bank reconciliation

c. Manage debtors’ control to ensure timely collection of trade receivables

d. Prepare monthly closing reports, schedules and variance analysis as well as yearly financial statements

e. Liaise with Sales department with regards to invoicing and collection matters

f. Review payments to suppliers (local and overseas)

g. Ensure compliance or financial authority limits, financial reporting standards (FRS), company policies and other regulations

h. Monitor working capital and support the business unit in budgeting and planning

i. Responsible for quarterly stock take and half-yearly fixed asset sighting

j. Assist in foreign workers work pass application, cancellation and renewal

k. Liaise with auditor for yearly statutory audit and periodic internal audit

l. Any other ad-hoc duties as assigned

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations
• Preferably with a Degree

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Job Responsibilities:

• Manage the day-to-day operations performed by the Payroll team and ensure timely and accurate salary payment and statutory reporting in compliance with regulatory requirements.
• Handle and process payroll, overtime claims, incentives, reimbursement and allowance payments.
• Oversee processing of payroll changes and system upgrades.
• Responsible to generate Payroll Reports, or any other payroll-related reporting & respond to statutory queries.
• Able to liaise with the client & perform payroll service as per their specifications and respond to their queries.
• Attend to internal and outsourced staff's queries on payroll-related matters.
• Reconciliation of payroll records, data verification and administration.
• Any other payroll tasks and projects as assigned.

Job Requirements:

• Bachelor’s degree in business administration, Accounting, Human Resources, or related field.
• Minimum 5 years of hands-on experience in payroll processing using various HR softwares.
• Prefer candidates with regional payroll experience who can manage a team and contribute to payroll system improvements.
• Demonstrate strong leadership skills with the ability to connect effectively at all levels.
• Highly meticulous and with an eye for detail.

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

• Need to go to Shipyard for meeting and over see all work done at vessels
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise workers
• Need to chase for payment
• Need to get new jobs

REQUIRMENT

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Prefer someone with Shipyard knowledge

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

Job Summary:

The Construction Project Manager for heavy work is responsible for planning, coordinating, and managing all aspects of heavy construction projects, ensuring they are completed on time, within budget, and according to the specified quality standards. This role involves overseeing large equipment, managing teams, liaising with clients and subcontractors, and ensuring compliance with safety regulations and industry standards.The Construction Project Manager for a Power Grid Project is responsible for overseeing and managing the construction and installation of infrastructure for power transmission and distribution networks. This role ensures that power grid projects are executed safely, efficiently, and within the specified time and budget constraints, while maintaining high standards of quality and regulatory compliance.

Key Responsibilities:

Project Planning and Execution:

• Lead the planning and execution of power grid construction projects, including substations, transmission lines, and distribution systems.
  Develop detailed project plans, schedules, and resource allocation, ensuring adherence to technical specifications and safety standards.
  Coordinate with engineers, designers, and contractors to establish project scope, milestones, and timelines.

Budget and Cost Management:

• Prepare and manage the budget, monitor costs, and control expenditures to ensure the project stays within financial limits.
  Approve and track purchase orders, change orders, and invoices related to the project.
  Ensure procurement processes align with the project budget and schedule.
  

Team Leadership and Coordination:

• Manage project teams, including engineers, technical staff, subcontractors, and labor forces.
  Conduct regular team meetings to ensure effective communication and keep all stakeholders informed of progress.
  Provide leadership and mentorship, fostering a collaborative and safe working environment.
  
• Safety and Compliance:Ensure compliance with all relevant regulatory requirements and safety standards, including OSHA and local energy regulations.
  Implement and enforce site-specific safety plans to prevent accidents and ensure a safe work environment.
  Conduct regular safety audits, site inspections, and meetings to address any hazards or concerns.
  

Quality Control and Assurance:

• Monitor the quality of construction and installation, ensuring adherence to technical drawings, codes, and standards.
  Oversee inspections and testing to ensure proper functionality and compliance with project specifications.
  Identify and resolve any quality issues during construction, coordinating with engineers for any necessary design changes.
  

Risk Management

• Identify potential risks related to site conditions, weather, supply chain disruptions, or safety hazards.
  Develop and implement strategies to mitigate risks, including contingency plans for unexpected delays or issues.
  Monitor progress and adapt plans to ensure that potential challenges are managed proactively.
  

Client and Stakeholder Communication:

• Serve as the primary point of contact between clients, regulatory bodies, contractors, and other stakeholders.
  Provide regular project status updates to clients, ensuring transparency regarding timelines, progress, and budget.
  Manage project documentation, including reports, permits, contracts, and approvals, ensuring all required paperwork is completed accurately and on time.
  

Project Closeout:

• Oversee the final stages of the project, including system testing, commissioning, and operational handover.
  Ensure all documentation is finalized, including as-built drawings, operation manuals, and any regulatory certifications.
  Conduct post-project evaluations and provide ongoing support for troubleshooting or maintenance after project completion.

Final Project Delivery:

• Ensure all final inspections and project handovers are completed.
• Manage the final closeout process, including ensuring that all paperwork, permits, and certifications are completed.
• Provide post-construction support and resolve any issues that arise after project completion.

Experience:

• 10+ years of experience in managing power grid construction projects, transmission line installation, substation construction, or similar heavy electrical infrastructure.

Physical Requirements:

• Ability to work in varying weather conditions and on construction sites.
• Ability to perform site inspections and walk the project site regularly.
• Ability to work in various environments, including outdoors and in challenging weather conditions.
• Willingness to visit construction sites frequently for inspections and progress reviews.

Additional Requirements:

• Strong decision-making ability with a focus on safety, quality, and project completion.
• Flexibility to adapt to changes in project scope, schedule, and budget.
• Availability for extended working hours when needed to meet deadlines or manage urgent issues.
• Site Inspections:Ability to walk extensively on construction sites, which may include uneven surfaces, rough terrain, and the need to inspect various structures.
  Climbing ladders or scaffolding to assess work at height.
  Ability to navigate confined spaces or areas with limited accessibility, such as inside buildings under construction, utility tunnels, or machinery rooms.
  

Weather Conditions:

• Ability to work outdoors in various weather conditions, including extreme heat, cold, rain, or snow.
  Comfortable working in inclement weather while adhering to safety protocols to ensure project continuity.
  Willingness to perform site visits or inspections regardless of weather, ensuring safety is maintained.
  
• Physical Stamina:Ability to stand or walk for long periods during site inspections, meetings, and construction oversight.
  Ability to lift and carry objects up to a certain weight limit (typically 20–50 lbs), such as reports, blueprints, or other materials needed for work at the site.
  

Manual Dexterity:

• Comfortable handling construction tools or equipment during inspections or evaluations of on-site work.
  Ability to operate communication devices (radios, smartphones, tablets) or laptops, especially in environments with physical constraints, such as limited desk space or during travel across the site.
  

Physical Coordination:

• Ability to coordinate movements on busy, crowded construction sites, including avoiding moving machinery, workers, and vehicles.
  Ability to safely navigate heavy equipment areas and communicate effectively with construction teams while maintaining a clear understanding of site dynamics.
  

Height and Confined Space Tolerance:

• Ability to work at heights, including elevated platforms, towers, or cranes, to oversee operations from different vantage points.
  Tolerance for confined spaces if required for certain inspection tasks (e.g., vaults, underground spaces, or narrow utility spaces).
  

Attention to Safety:

• Ability to adhere to personal protective equipment (PPE) requirements, including hard hats, safety glasses, gloves, steel-toed boots, and fall protection gear.
  Maintain constant awareness of surroundings on construction sites, ensuring safety for oneself and others working in the area.
  

Travel:

• Willingness to travel between multiple construction sites, sometimes requiring overnight stays or long-distance travel by car, plane, or other means of transportation.
  Ability to handle extended hours on-site, including occasional nights or weekends, depending on the project deadlines and construction schedules.
  

Stress Management and Adaptability:

• Ability to manage physical and mental stress during high-pressure situations, such as tight deadlines or unexpected challenges on the construction site.
  Ability to adapt to changing site conditions, such as shifting schedules, emergency repairs, or unplanned environmental or logistical issues.
  

Hearing and Vision:

• Adequate vision for observing and inspecting project progress, blueprints, safety signage, and physical conditions of construction work.
  Ability to hear and communicate clearly in noisy environments (e.g., near machinery, generators, or heavy equipment).
  

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are Asia-Pacific’s largest pan-regional pure-play life science, innovation and R&D real estate platform, backed by an Australian headquartered multinational real estate company and leading US private equity growth investor. The platform focuses on investing, acquiring, developing, constructing, managing, and operating real estate projects in fast-growing life sciences, innovation and R&D real estate markets in Asia-Pacific. The company operates within two main segments – a high-barrier-to-entry life sciences project construction management business and a specialized investment management business. Since the 2000s, the project construction management business has worked on over 200 projects in Asia-Pacific for more than 100 blue-chip life sciences and pharmaceutical companies, with many repeat clients. The investment management business currently manages ~SGD 2 billion of AUM on behalf of institutional investors, with strong aspirations for growth within the region.

We are looking for a Facilities Manager to join us!

The Facilities Manager is responsible for maintaining high standard of operations and maintenance of the assets, leading operational staff to deliver, monitoring the administration and processing of documents and fees to ensure Company and statutory standards are met, and acting as the primary stakeholder liaison to support the operations of the property.

Key Accountabilities:

Procurement, Contract Delivery, and Vendor Management

The Facilities Manager is responsible for procuring services and managing service contractors to deliver high standards of services.

• Manage and support Procurement Executive in sourcing and negotiations with reliable and reputable vendors / suppliers / utilities providers;
• Review and/or prepare tender documents, budgets, calling of quotations, evaluation of bid proposals including undertaking cost comparisons and preparing recommendation of awards for contractors / vendors;
• Review and/or prepare and issue Services Contracts / Purchase Orders / Work Orders / Letter of Award in a timely manner;
• Manage daily procurement and contract administration requirements;
• Review and/or prepare evaluations and recommendations for approval of Variation Orders;
• Review and/or prepare certifications of sub-contractor / vendors’ payments claims & final accounts,
• Ensure the term contracts are renewed and bulk tenders are called in timely manner;
• Maintain and update the procurement database;
• Monitor costs against budget;
• Work closely with the Property Management department on the procurement of goods and services required;
• Liaise closely with Finance for the monthly closing;
• Work closely with the project teams and relevant business partners to ensure successful delivery of project objectives;
• Assist Management in all contractual and costing matters;
• Prepare and submit regular reports as required by the Business; and
• Undertake any other ad hoc duties as assigned by the management

Asset Operations and Maintenance

The Facilities Manager is responsible for supporting the Asset (Building) property management teams to ensure smooth day-to-day operations, including both soft services, i.e. housekeeping, security, landscaping, pest control, waste management etc. and hard services, i.e. building works, mechanical and electrical systems.

• Ensure safety, functionality and cleanliness of portfolio premises;
• Develop and implement maintenance schedules for building Works and M&E systems;
• Engage professional services providers to undertake the mandatory regulatory inspections e.g. periodic structural and façade inspections;
• Develop strategies, set realistic targets, oversee and lead the operation team to achieve operation excellence;
• Ensure all services and systems are operating according to standard at all times, including but not limited to trouble shooting, visiting to sites and assets regularly, actively engaging relevant teams and stakeholders, and attending to complaints;
• Identify any gaps and opportunities, develop solutions (including exploring new technologies/ innovative ideas) and execute plans to improve operations; and
• Lead and manage facilities’ operations personnel including recruitment, mentoring, identifying training opportunities to enhance competency levels, undertaking performance reviews etc.

Tenancy Delivery

The Facilities Manager is required to coordinate with relevant teams to ensure smooth delivery for tenants.

• Understand and able to review building works, mechanical and service design drawings and specifications;
• Identify defects and manage rectification works required, including but not limited to procurement of works, organizing hoardings, signages and security, liaising with shopfitters and contractors, managing loading/ unloading, parking, etc.
• Ensure Tenants’ compliance with obtaining the required statutory permitting approvals prior to commencing works and upon completion; procure and maintain copies of all relevant regulatory approvals and permits for the tenancy renovation works.

Operational Assurance

The Facilities Manager is required to be familiar with relevant company and statutory requirements, and apply the knowledge in managing operations services, systems, and processes to ensure compliance at high standards.

• Understand company and statutory requirements on all aspects i.e. operational health & safety, sustainability, risk management, asset operations etc., assist in the development and implementation of all relevant documents, process, systems, audits and assessments, and training, to ensure that the assets adhered to these requirements and policies; and
• Notify, investigate and manage incidents and claims, including preparation and submission of reports as per company procedures.
• Develop and implement contingency plans for facility related emergencies in accordance to the Group Business Continuity Plan as well as conduct the relevant drills and training sessions for staff.

Financial Management

The Facilities Manager is responsible for managing budgets for overall operations and various projects.

• Provide regular financial reporting on overall asset operations and all projects including budget, commitments and expenditures, forecast final cost, cash flow, and other relevant parameters;
• Assist with review and monitor the budgeting, forecasting and management of OPEX, CAPEX, Sinking Fund budgets and provide operational financial inputs in developing necessary reports, including operation budget, annual business plan, asset review reports, where applicable.

Essential requirements for this role :

• Degree or Diploma in quantity surveying, procurement, supply chain management, estate management, building, engineering, mechanical or related discipline
• Strong experience in managing hard and soft services, with minimum 7 years of experience in procuring and managing facilities and M&E systems
• Strong building operations and technical experience with risk management focus
• Strong financial management skills, with experience in managing budgets
• Excellent people management, with minimum 3 years of experience in leadership roles
• Excellent stakeholder management, with minimum 3 years of experience in working with relevant stakeholders
• Experience with innovative solutions and technologies in assets is an advantage
• Experience in using Yardi is an advantage
• Experience in asset planning and management is an advantage.

We love a challenge and solving problems. Our clients come to us when it’s important: to handle complexity, drive diversity, offer strategic and long-term value, and to create innovative solutions.

Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people. Inclusion sets us all up for success.

If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link. To find out more about us and to explore all other opportunities visit www.lendlease.com/careers

Provide professional advice to project teams on safety and health issues, conduct site safety audits / inspections, safety training, contribute articles for in-house publications and conduct research on the latest developments in the area of safety and health.

The main roles and responsibilities are:

• Design and implement emergency preparedness and contingency plans including periodic drill exercise for all type of emergencies
• Ensure that safety standards are maintained, implemented to best practice at all times and continually seek improvements in safety standards
• Ensure construction activities on site are performed in accordance to the required Meinhardt standards and statutory requirement.
• Maintain relevant safety records, records and certificates required for sites.
• Ensure the company health and safety are implemented consistently across the organization
• Liaise with governmental agencies in regard to regulatory requirement
• To lead investigations for all types of incidents (medical treatment case, first aid case, restricted work day case, fatality and potential >RAM 3 near misses and unsafe conditions and actions) and recommend corrective actions effectively preventing recurrence of event. This includes having a strong reporting and investigation skills.
• Facilitate safety trainings, monitor and conduct courses as required including evaluation.
• Advise Management in all matters pertaining to safety and health including compliance with Singapore legislation’s on health, safety & environmental (FMA, OHSA & EQA)
• Conducting/ assisting in work place health and safety inspections and audits.
• Responsible on the effective implementation and closure of associated corrective/ remedial action.
• To prepare & provide monthly reporting for review by Regional HSEQ Manager
• Driving the project team building the safety culture in project site including promotional campaigns and behavioral based approach trainings.
• To review Contractor Project Safety Plan and ensure efficient implementation throughout the project cycle

Requirements

• Degree in Health, Safety and Environment/ Electrical or Mechanical Engineering/ Civil/ Construction/ Structural.
• Registered Safety & Health Officer (SHO) with MOM
• At least 10 year(s) of working experience in the related field is required for this position.
• Preference of candidates who have knowledge about building and facilities management
• Possess negotiation, analytical, problem-solving and leadership skills
• Able to work effectively with multiple constituents, including peers, executive management, and senior management
• Able to work under pressure and cope with tight deadlines
• Must be independent, resourceful, and good team player
• Possess good initiative, interpersonal and strong communication skills.

JOB PURPOSE

• Responsible for directing and developing Training Outlet Managers and Outlet Managers within the district in the daily operations, sales and customer service of the stores.
• Maintain positive company morale.
• Represent the Coffee Bean & Tea Leaf in a professional manner.
• Fulfil any duties assigned by superior.

PRINCIPAL ACCOUNTABILITIES

1. Sales & Customer Service
2. Store Operations
3. Employee Development
4. Product Knowledge
5. Visual Presentation of store

REQUIREMENTS

• Work Full time and expected to work overtime, as needed to perform duties and responsibilities.
• Transfer district locations, as needed.
• Participate in special events, as needed.
• Available for emergency assistance.
• Attends Management meeting at the Corporate office when scheduled.

MAIN QUALIFICATION / EXPERIENCE / SKILL AND ABILITY

• Minimum 3 years Coffee Bean & Tea Leaf store management or prior retail/food service Assistant District Manager experience.
• Minimum high school diploma or equivalent.
• Excellent communication skills.
• Well organized and detail oriented.
• Proven leadership skills.
• Proficient computer skills.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Guide factory safety standard operation, ensure video quality and safety supervision

Reasonable arrangement of workers' work and rest time

Able to coordinate the deployment of work

Be familiar with every link of food processing and manufacturing to ensure food quality and safety.

Familiar with company food sales.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Regularly engage with equity terminals to review their operational and financial performance, aiming to maximize profitability through improved productivity and efficiency.
• Assist in setting and monitoring terminal KPIs, identifying performance gaps, and providing actionable insights.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions to key stakeholders.
• Evaluate terminals’ annual budgets, including capital expenditure plans, and facilitate the approval process with Management.
• Analyze existing terminal processes to identify improvement opportunities and implement industry best practices.
• Collaborate across departments to ensure seamless project management and execution.
• Contribute to ad-hoc projects and initiatives as required.

Requirements:

• Bachelor’s degree in a relevant field such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2–3 years of experience in container terminal management. Candidates with additional experience may be considered for senior roles.
• Strong business judgment and analytical abilities.
• Proficiency in Microsoft Excel and PowerPoint at an intermediate level.
• Basic understanding of financial statement analysis and financial modeling.
• Open to candidates from other industries; experience in shipping or marine terminal operations is an advantage.
• Basic knowledge of contract structures.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

We are hiring Part Time Clinic Assistant to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Job Requirements

• Min N/O/A Level
• Able to commit to the working hrs
• Computer savvy

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.