Total 23,321 customer experience manager job vacancies in Others category in Singapore

Job Description

• Industry/ Organization Type: Engineering/ Instrumentation
• Position Title: Operations Supervisor/ Operations Manager
• Working Location: Bukit Batok
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $8,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan and monitor daily business operations to ensure alignment with organizational objectives.
• Evaluate business procedures regularly and implement necessary improvements.
• Review financial information and adjust operational budgets for profitability.
• Analyze data to evaluate performance and identify areas for improvement.
• Foster a collaborative team environment, recruiting, training, and coaching employees.
• Handle conflicts or complaints from customers and employees promptly.
• Generate reports and present information to management and stakeholders.
• Ensure successful implementation of business strategy, services, and deliverables.
• Coordinate project closure to distil best practices and ensure lessons learned are logged.
• Provide project planning, milestone management, scope management, and resource forecasting.
• Ensure compliance with regulatory and legal rules.
• Undertake any other operational duties as assigned by management.

APPLY NOW!!!

• Minimum Diploma in Engineering.
• At least 2 years of experience in a similar role, preferably in the process sector or instrumentation.
• Proficiency with Microsoft Office.
• Prior experience in leading a team is a must.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67056 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

SPEC LOGISTICS PTE LTD IS LOCATED AT 27 JOO KOON ROAD SG628982.

WE NEED TO HIRE OUTGOING AND GOOD PERSONALITY, MAINTAIN A GOOD RELATIONSHIP WITH VENDOR AND CUSTOMER.

GOOD IN 2D, 3D AUTOCAD, MICROSOFT.

RESOLVE PROBLEM AND WORK AS A TEAM.

OFFICE WORKING HOUR IS FROM MONDAY TO SATURDAY, FROM 8AM TO 5PM.

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are seeking a self-starter with a high degree of initiative and resourcefulness to oversee institution-wide global health projects and the partners' database, ensuring their clarity and visibility to stakeholders for the purpose of analysis and strategy formulation to advance the SingHealth Academic Medical Centre (AMC) brand in the region.

As the Manager of the International Collaboration Office, you will be responsible for reaching out and working closely with country managers to facilitate collaborations for regional Academic Clinical Programmes. You will also be tasked with connecting local and international funding partners to secure funding for new projects, as well as collaborating with project owners and the Legal department on project agreements. Additionally, you will work with the Communications department to promote the SingHealth AMC in the media.

Requirements

• Bachelor’s Degree with at least 8 years of working experience
• Experience in the healthcare sector is preferred
• Strong organisational and problem-solving abilities
• Strong interpersonal and excellent communication skills
• Independent yet comfortable working in a team and with multiple stakeholders from different backgrounds
• Occasional overseas travel is required

Responsibilities:

· Prepare asset, liability and capital account entries by compiling and analyzing account information

· Document financial transactions by entering account information

· Recommend financial actions by analyzing accounting options

· Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports

· Substantiate financial transactions by auditing documents

· Maintain accounting controls by preparing and recommending policies and procedures

· Reconcile financial discrepancies by collecting and analyzing account information

· Verify, allocate, post and reconcile transactions

· Produce error-free accounting reports and present their results

· Prepare financial statements and produce budget according to schedule

· Support month-end and year-end close process

· Develop and document business processes and accounting policies to maintain and strengthen internal controls

· Handle AR role

Requirements:

· Thorough knowledge of basic accounting procedures and principles

· Awareness of business trends

· Experience with creating financial statements

· Experience with general ledger functions and the month-end/year end close process

· Excellent accounting software user and administration skills

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

As a User Experience Designer, you have a passion for solving UX challenges and ability to distil complex issues into useful and intuitive design solutions for users.

Research Responsibilities:

• Develop and execute user research strategies including methods like focus groups and face-to-face interviews.
• Conduct and manage user research and concept development, collaborating closely with product owners.
• Display a strong commitment to user-centered design through expertise in usability testing, A/B testing, stakeholder interviews, surveys, and transforming findings into actionable insights.

Design Responsibilities:

• Chart user journeys and assist agencies in defining processes to enhance service experiences.
• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate design ideas across digital platforms.
• Apply knowledge of UI and Design Systems and write clear, engaging copy to improve user experiences.
• Utilize Figma for design tasks.

Collaboration and Team Engagement:

• Foster collaboration within the team, maintaining high motivation and morale to explore effective design solutions while meeting deadlines.

Stakeholder Engagement:

• Contribute to project delivery by defining scope, goals, and deliverables in conjunction with stakeholders.
• Cultivate relationships and communicate regularly with stakeholders throughout project lifecycles.

Job Requirements:

The candidate should possess the following skill sets:

• Good team player
• Creative and strategic thinker
• Good presenter as well as listener.
• Open minded, explorative and adaptive.
• Patient; in the course of projects, there might be rounds of changes.
• Propose design decisions that are practical, functional whilst not compromising with aesthetics.
• Ability to convey ideas through variety of methods, such as storytelling, storyboards and mood boards.
• Proficient at using typography, iconography, colour, space and texture for your designs.
• Up to date and actively learning, you need to hone your skills, keep up with trends so that your designs are fresh and relevant.
• Front end development/web development technologies such as HTML/HTML5, CSS, SCSS JavaScript, and Responsive Web Design will be an added advantage.
• Knowledge of web and mobile technologies and their impact of feasibility on design solutions.
• A portfolio of an array of digital projects.
• Experience with Figma
• Advanced knowledge of design and prototyping tools, such as Photoshop, Illustrator and Sketch.
• Minimum 3 years of experience of working as a Visual/UI/Web Designer.
• Degree or Diploma in Design (e.g. interaction, graphic, visual communications), HCI, CS, or a related field or equivalent practical experience).

Email to: [email protected] (User Experience Designer, 18 June 2024)

Responsibilities

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

Job Requirement

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

Qualifications, Skills and Experience required

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Location: WEST

Tax Governance & Policy Matters:

- Report to the Head of Tax and ensure compliance with relevant tax and transfer pricing regulations across all Group entities, including those in Singapore, Greater China, India, and ASEAN.

- Assist in implementing the Group Tax Strategy and rolling out tax policies, controls processes, and best practices.

- Drive continuous tax optimization projects and improvements in Group tax processes and controls to enhance compliance quality and efficiency, providing improvement recommendations.

- Develop tax-efficient structures for investments, intra-group financing, corporate shared services, and cross-border transactions.

- Monitor updates to Group tax governance and transfer pricing policies and best practices in line with the latest tax regulation developments.

Tax Compliance:

- Oversee all aspects of tax compliance alongside the Finance team, ensuring timely review and filing of tax returns.

- Review to identify tax planning opportunities and minimize tax controversies.

Transfer Pricing:

- Manage and facilitate the preparation of transfer pricing documentation reports, tax position papers, and benchmarking studies in collaboration with the local Finance team.

- Ensure proper and adequate transfer pricing documentation is maintained to support intra-group transactions in compliance with local regulations.

- Perform operational transfer pricing reviews to align business arrangements with transfer pricing policy and objectives.

Tax Reporting:

- Set up and maintain a central tax database for Group tax reporting and data analytics, preparing for BEPS Pillar 2 requirements.

- Manage the Group’s tax reporting, including the annual tax accounting process, and periodic review of tax provision balances and deferred tax assets/liabilities to ensure accuracy.

- Perform tax data analysis to offer insights and recommendations for managing tax risks, optimization, and mitigation.

- Provide tax advice, guidance, and training to internal users on direct taxes, indirect taxes, withholding tax, and other tax matters. Develop and conduct tax sharing sessions/training for finance peers.

Tax Advisory:

- Partner with the business to provide tax support on transactions and projects.

- Provide tax leadership and support for M&As and internal projects.

- Support the Human Resource department on foreign assignment tax compliance matters.

- Review business and intercompany contracts for tax risk management.

- Handle applications for tax incentives and government grants.

Tax Audit:

- Manage tax audits and queries from tax authorities in collaboration with the local Finance team.

- Analyze exposure and assessments, and provide regular updates to stakeholders.

Tax Trends & Development:

- Stay informed about changes in tax laws, evaluate their impact on the business, and manage changes accordingly.

Requirements:

• A person with positive mindset, can-do attitude, initiative-taker, collaborative skills, team worker

• Strong technical background, practical experience handling regional direct and indirect tax matters for MNCs. Transfer pricing working knowledge

• Strong accounting and analytical skills with ability to research and apply tax law; willingness to learn new technical skills independently. Good professional judgement

• Self-motivated, strong sense of accountability, able to work under pressure to meet deadlines

• Keen eye for details, strong problem-solving skill, able to multi-task, manage competing priorities

• Good interpersonal skill, maturity to work with minimal supervision, ability to meet datelines

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Our client a leading Automotive company seeking for Customer Service Officer / Front Office Assistant.

Requirements:

• Min GCE O levels / ITE
• At least 2 years of customer service, front office or receptionist experience.
• Pleasant disposition, customer oriented with good communication skill.
• Well organized, independent and approachable.
• Responsible, proactive and patience.

Others:

• Office hours ( 5 day work week including weekend on a rotation schedule)
• Working hours 10am to 7pm
• Located Central-West
• Salary up to $3,200 (Depending on experience.

Interested applicants to email updated resume to [email protected]

Job brief

We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.

Responsibilities

• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Helping the organization’s processes remain legally compliant
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME's mission is to create innovative microelectronics technologies. We want to add value to Singapore's semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

- Candidate will be required to cover new responsibility in the leadership of the IDO team.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

Job Summary

As Espressif is rapidly growing globally, we are looking for candidate to join our Global team. The successful candidate will be responsible in various operational activities and will be involved to ensure rapid development of our businesses. Join us if you are interested with research and development in sciences and technology, with strong interest in building an AIoT world together!

JOB SCOPE

· Lead and develop international teams with operational responsibilities to ensure that the organisation achieves its business objectives

· Formulate business strategies to achieve profitable revenue growth.

· Lead activities to stimulate increase of revenue generation that include branding and promotion of Espressif culture, products, and services.

· Collaborates with the General Manager and department heads to establish annual and long range goals, objectives, work plans, policies, programs and related matters

· Assist General Manager in implementation of collective decisions of Shareholders and the Board, as well as manage day to day activities of the company.

· Assumes General Manager's responsibilities in his absence

· Oversees customer relation matter that include formulating customer policies and at time take personal responsibility to resolve customer issues

· Support development of organization’s employee development

· Responsible for investment in the AIoT area.

· Maintain investors relationship in Asia.

Job Requirements

· Strong business acumen - Candidate must possess strong knowledge in the AIoT industry and semiconductor industry.

· Demonstrate integrity and good judgement

· A minimum of 8 years of experience in leading teams or in leadership position

· Extensive background and track record in investment, business development, and lead generation.

· Ability to work under fast pace environment

· Ability to interact tactfully and persuasively with others in controversial situations

· Strong analytical, planning and execution skills

· This role will require frequent travel to Headquater in Shanghai

Job Description:

• Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing/new projects.
• Responsible for the administration of sub-contract and main-contract including variation Order (VO) and settlement of final accounts.
• Oversee Contract Documentation-drafting, evaluation, negotiation and execution.
• Oversee and discharge Contracts Management duties such as tender preparation, preparation of costing and Pre-Contract administration.
• Provide guidance on contractual matters to project management team.
• Oversee the tendering process and follow up for quotations and liaising with relevant in-house department. Ensure that tender requirements are fully understood and the pricing as necessary.
• Work with the team to develop the response to invitation to tender/invitations for quotations.
• Participate in contract negotiation, minimise contract risk, and ensure contract quality in line with Company’s policy.
• Handle on-going contract issues and change management, recommend changes and best practices.
• To submit monthly report for progress payment claims for all projects.
• To prepare budget for all successful tenders.

Requirements:

• Degree in Civil, Building Engineering or equivalent.
• Preferably with 8-10 years and above of relevant experience in providing advice, managing, and performing commercial contracting assignments.
• Strong legal/contract analytical skills with a good eye for details and sound knowledge of general cooperate and contract law.
• Able to work in a dynamic and fast-paced environment and to meet critical project deadlines.
• Able to work well both independently and collaboratively as part of a team.

Our Client is a leader in the Fashion Retail MNC. Due to their current expansion plan, they are looking for a Retail Manager to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibility

• Manage district retail stores in Singapore, overseeing their operations and financial performance (P&L).
• Analyze customer mix, product assortment, and stock levels to optimize sales and minimize lost opportunities.
• Drive retail channel growth by identifying new store locations, negotiating leases, and implementing corporate retail policies and strategies.
• Enhance sales productivity, service standards, and overall customer brand experience.
• Collaborate with marketing to develop effective marketing and in-store promotion programs.
• Manage retail projects, including shop design and project completion within budget and timeline.
• Expand the customer database, maintain regular customer contact, and build brand loyalty.
• Provide feedback for product improvements and facilitate after-sales service at the point of sale.
• Coordinate with the Aftersales Service Centre to ensure smooth customer repair processes.
  Any ad-hoc duty as given

Requirement

• Min Diploma or Degree in Business Administration or related field
• Min 5 years of managerial level in retail operations.
• Experience and Knowledge in retail management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Facility Manager
• Working Location: Tampines
• Working Hours: 5 days (Monday - Friday, 8 AM - 5 PM)
• Salary Package: Basic Salary + Transport Allowance ($1,000) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the maintenance of buildings, facilities and security in all Company’s sites.
• Responsible for inspection, testing, general maintenance and repair of the critical site systems and equipment in order.
• Ensure all equipment and other facilities are functioning properly.
• Maintain critical systems and equipment including power/ UPS, backup generator and fuel supply. HVAC (Heating, Ventilation, Air Conditioning), plumbing/ water supply, security doors/ alarms/ cameras, Fire safety systems and equipment.
• Provide regular updates to the Management on situations/ issues which are to be resolved and the critical system or equipment is fully operational.
• Initiate interventions to solve problems in the facilities and develop a system for cleaning, repair and maintenance of facilities.
• Deliver timely and efficient solutions to facility-related requests.
• Coordinate and liaise with contractors on service maintenance/ repair.
• Supervise contractor on-site.
• Review risk assessment submitted by contractor prior to commencement of work.
• Ensure required safety requirements are in place prior to commencement of work.

APPLY NOW!!!

• Minimum Diploma or Degree in Engineering or equivalent.
• At least 5 years of relevant experience in Facility Management or related field.
• With strong knowledge about rules and regulations pertaining to the industry of work.
• Competent with Microsoft Office.
• Possess own transport is an added advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67171 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

Ensure cleaning teams adhere to safety measures to during cleaning operation

Assist in budget planning for cleaning operations

Review daily cleaning job reports for submission to management

Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

Covering of manpower if needed (requires you to do hands-on cleaning)

Recruiting of manpower for projects

Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule



Stocktake and allocating of equipment and/or technologies and supplies to project sites

Identify and recommend suitable equipment and/or technologies to improve cleaning operations

Implement maintenance schedules for tools and equipment

Manage cleaning teams



Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents



Guide teams to respond to major incidents/emergencies and reporting it to the management

Roles and Responsibilities of an Assistant Manager in Food & Beverage with Delivery

1. Operational Management

• Overseeing Daily Operations: Manage day-to-day activities in the restaurant, ensuring all F&B operations run smoothly.
• Delivery Coordination: Supervise the delivery process, ensuring timely and provide accurate order fulfillment.
• Inventory Management: Monitor stock levels, order supplies, and ensure all items are stored correctly.
• Quality Control: Maintain high standards of food quality, presentation, and hygiene.

2. Team Leadership

• Staff Supervision: Lead, mentor, and motivate the team, fostering a positive work environment.
• Training and Development: Conduct training sessions for staff on service excellence, delivery protocols, and new menu items.
• Scheduling: Prepare and manage staff schedules to ensure optimal coverage and efficient operations.
• Conflict Resolution: Address and resolve any team issues or conflicts promptly and fairly.

3. Customer Service

• Immaculate Customer Service: Assist in dine-in service to serve customers with a smile. Take orders and ensure customer's orders are processed properly.
• Customer Interaction: Engage with customers to ensure a positive dining experience, both in-house and via delivery.
• Feedback Management: Handle customer complaints and feedback, implementing improvements as necessary.
• Special Events: Coordinate special events and promotions to enhance customer engagement.

4. Financial Responsibilities

• Budget Management: Assist in managing budgets, controlling costs, and maximizing profitability.
• Sales Reporting: Prepare and analyze sales reports, identifying trends and areas for improvement.
• Cash Handling: Oversee cash transactions, ensuring accurate cash handling and reconciliation.

5. Marketing and Promotion

• Promotional Activities: Support marketing efforts by promoting special offers, events, and new menu items.
• Social Media Engagement: Engage with customers on social media platforms, promoting the restaurant and interacting with followers.
• Community Outreach: Build relationships with local businesses and communities to drive brand awareness and customer loyalty.

6. Health and Safety Compliance

• Regulatory Adherence: Ensure compliance with all health, safety, and sanitation regulations.
• Training: Provide regular training to staff on health and safety protocols.
• Emergency Procedures: Develop and implement emergency procedures, ensuring all staff are trained and prepared.

Job Purpose

The industrial relations manager is responsible for managing and fostering strong labour management relations within SMRT. The manager plays a critical role in promoting a harmonious working environment by addressing employee concerns, handling union management disputes as well as ensuring compliance with Collective Agreements and local labour legislations.

Responsibilities

• Responsible for designing and delivering a comprehensive industrial relations strategy with the key focus on strengthening of union management relations and union engagement.
• Act as the focal point for union related matters, provide timely feedback from union to internal stakeholders, HR business partners and HR centres of Excellence where required.
• Collaborate with line managers and HR Business Partners to address all phases of employment related issues involving union such as performance management, grievance handling and disciplinary related matters.
• Partner internal stakeholders and HR Business Partners to engage and seek union inputs pertaining to roll out of new company initiatives and policies.
• Provide guidance and technical expertise to HR Business Partners relating to Industrial Relations Act, Trade Unions Act and Collective Agreement interpretations.
• Foster stronger union management relations by organizing tripartite activities such as Public Transport Workers Appreciation Day, Labour Management Training and Labour Management Retreat.
• Participate and assist in collective bargaining and annual bonus and merit increment negotiations.
• Assist to conciliate and resolve employment related disputes at Ministry of Manpower (MOM) and/or Tripartite Alliance for Dispute Management (TADM)
• Lead and/or participate in other cross functional projects as assigned.

Qualifications & Work Experience

• A degree in any discipline.
• Experience in partnering union to promote strong labour management relations.
• Prior experience working in employee relations or industrial relations role would be advantageous.

Skills

Technical skills include:

• Sound knowledge of local labour legislation such as the Employment Act and Industrial Relations Act.
• Well versed in handling employee grievances and collective bargaining.

Generic skills include:

• Good interpersonal and problem-solving skills.
• Self-starter with strong leadership qualities.
• Excellent written and oral communication skills.
• Ability to hands-on, multi-task and handle stress well.

We regret that only shortlisted candidates will be notified.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Title: IT asset management Manager

Location: Central

Position Type: Permanent

About Us: Our client is a highly respected consulting firm specializing in providing exceptional services to clients within the investment industry. Currently seeking a ITAM Manager to join their dynamic team.

Role Overview: An ITAM manager, a leadership role in IT Asset Management.

Key Responsibilities:

• Manage and report on IT assets, including forecasting, budgeting, and ongoing oversight.
• Ensure business practices align with good corporate governance by identifying and mitigating risk exposure.
• Lead the IT Assets team, overseeing the recording of new tangible and intangible assets.
• Advise the business on asset capitalization policies and ensure timely commissioning of new technology assets.
• Analyze inventory turnover and work with the business to optimize asset utilization.
• Conduct and oversee inventory sighting exercises, ensuring proper procedures and timely reconciliation.
• Address IT asset inquiries related to hardware, software, and mobile lines, collaborating with IT to fulfill business needs.
• Drive continuous improvement through system changes, streamlined processes, and automation projects.
• Maintain comprehensive asset data in a designated system (e.g., CMDB, spreadsheets).
• Analyze collected data to identify trends, gaps, and areas for improvement.
• Develop, implement, communicate, and maintain IT Asset Management standards, processes, and procedures.
• Manage asset discovery to ensure an accurate and up-to-date inventory.
• Implement and monitor effective governance for IT asset processes.
• Identify and manage key risks, such as technology obsolescence and audit compliance.
• Regularly review and improve Asset and Configuration Management processes for efficiency.
• Plan and execute annual IT asset verification exercises.
• Track and report on all IT assets, including mobile lines and telecom services.
• Educate and guide data owners/custodians on asset management activities.

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)