Total 877 customer service manager job vacancies in Others category in D09 Cairnhill, Orchard, River Valley

• Customer service: Addressing customer issues, providing solutions and appointment arrangement.
• Communication: Responding to customer inquiries by phone or sms
• Record keeping: Maintaining records of customer interactions and transactions
• Follow up: Following up with customers on unresolved issues
• Process improvement: Analyzing customer feedback to identify areas for improvement
• Order processing: Leading order processing and order fulfillment
• Coordination: Ensuring proper coordination of all level of departments
• Filing: Maintaining a proper filing system of all documents

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

Responsibilities and Requiresment

• Developing and implementing operational policies and procedures to ensure efficient and effective operations.
• Improving systems, processes, and best practices.
• Managing day-to-day operations as well as the operations team and operations department.
• Ensuring that organizational processes remain legally compliant with regulations and standards.
• Maintaining and enforcing health and safety guidelines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Developing and maintaining good relationships with vendors and suppliers.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Analyzing data and trends to identify opportunities for process improvement and cost savings.
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Admin assistant

• Data entry
• Organizing records
• Entering data into system
• Support administrative activities and other ad-hoc duties

Customer Service

• Provide frontline customer service for the Department.
• Handle general and wayfinding enquiries from visitors.
• Answers incoming and outgoing calls in a timely manner.

Job requirement:

• Minimum GCE N Level or above
• Prior admin/ customer service experience is an advantage
• No experience needed, training will be provided
• Able to start immediate within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Job Title: Trading Manager

Job Description: Trading Fertilizer

- To engage exclusively for the interests of Agricore Commodities International as well as the whole Agricore – Organization and within the framework of the existing company regulations.

- To handle all sales markets as assigned.

- To assist and handle all finance, trade operations, L/C work, customers and producers as assigned.

- To assist in all aspects of the business.

- To handle general operation within our company’s daily work whenever required.

Requirements:

- Min Bachelor’s degree or equivalent and Professional Qualification with at least 5 years of working experience in the Fertilizer Industry.

- Marketing & sales skills with proven industry knowledge.

- Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.

- A good team player who is able to work independently or with multiple partners in the region.

- Excellent leadership skills with good initiatives, able to analyze and work positively.

- Strong interpersonal and communication skills, presentation skills, able to read and write English.

- Proficient in Microsoft office: MS Excel, MS Word, MS PowerPoint and MS Outlook.

Other Information:

- 5 working days per week from 9am-6pm in office.

- Salary: S$8,000.00 - S$12,000.00

- Bonus / Commission

- Location: Orchard Road

We regret to inform that only shortlisted candidates will be notified.

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Attachment Description

The Administration Manager is to supervise daily support operations of our company and plan the most efficient administrative procedures. You will work with a team of professionals to complete a range of administrative duties in the company.

The Administrative Manager will develop, review, and improve policies, systems, and procedures; and generally ensure the office operates smoothly and efficiently.

Specific Responsibilities

Individual to be involved in:

1. Observe and improve company structure, and SOP .

2. Serve as the lead point of contact for all customer account management matters.

3. Facilitating communication throughout with company and clients

4. Implement and execute company's policies.

5. Oversee and improvise on company's daily operations

Technical Skills and Competencies

1. Ability to manage relationships with suppliers, clients, negotiating contracts and resolving disputes.

2. Familiarity with inventory management software and tools for document management, scheduling, and project tracking.

3. Strong understanding of retail processes and terminolog to effectively support the operations.

Duration

- 6 months

- under Mid-Career Pathways Programme

Job Description & Requirements

Your job responsibilities and descriptions are stated as follow:

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Responsibilities:

-Manage multiple outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

[What the role is]

You will work within the International Affairs Branch of Meteorological Service Singapore (MSS), Business and Strategy Division, to advance Singapore’s interests in meteorology and climate science through strategic international and regional engagements.

[What you will be working on]

The job scope will include but not limited to the following:

• Supporting the strategic development, implementation and review of MSS’s international and regional engagements masterplan
• Provide support for regional capacity development programmes in the meteorological and climate science domains
• Identifies possible initiatives and topics to forge collaborative partnership and cooperation arrangements with strategic partners
• Supporting MSS’s hosting of events, meetings and visits from strategic partners
• Support Management’s involvement at regional and international meetings

[What we are looking for]

The job might be for you if you possess the following:

• Sound understanding of foreign diplomacy, processes and dynamics in bilateral and multilateral settings, with preferably 2 years of experience in international relations
• Detail oriented, with strong planning and organisational skills
• Good team player that takes the initiative with tasks
• Self-motivated and committed to a high standard of service delivery
• Excellent communication and interpersonal skills
• Mature, independent and resourceful
• Work well under pressure and able to adhere to tight deadlines

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Manager-Executive-Manager_JR-10000032805

Hello! We are Hiring!

Furen International School is an International A-level preparatory school situated in Central Singapore. We help our students prepare for the CIE IGCSE and A-level Examinations.

We are currently looking for a Curriculum Manager to assist with curriculum development. Your job scope will include (but not limited to) the following:

1) Assists the Head of Curriculum in areas relating to curriculum planning, assessments, achievement and attainment within the Academic Department for the designated subject by:

• Working on the congruence of curriculum structure, content and student assessment for modules of the designated subject(s) conducted in an academic year
• Taking charge of the subject Curriculum Planning, Development, Review and Evaluation of the designated subject(s) based on FIS primary approach to teaching and learning, to ensure identification and achievement of intended learning outcomes for the designated subject(s)’s modules conducted in an academic year
• Working as part of the curriculum unit for assessment and relevant works, such as developing and monitoring assessment plans and the implementation, to monitor the academic performance of students and curriculum effectiveness for the designated subject(s)
• Working as part of the curriculum unit on planning the baseline deployment of subject teachers based on curriculum and teaching needs in an academic year, for the designated subject(s)
• Preparing/Reviewing/Updating module documents for modules of the designated subject(s) conducted during an academic year
• Managing academic resources of the designated subject(s): planning, selection and procurement of academic resources, such as books, academic equipment, digital tools, etc.
• Working with other school departments/units to update of the academic content of the designated subject(s) in the school’s Learning Management System
• Communicating the curriculum contents and plans to the subject teachers of the designated subject(s) in time
• Monitoring progress of curriculum delivery by subject teachers for the designated subject(s)
• Providing guidance to subject teachers when needed, on curriculum matters
• Taking charge of the academic competitions and contests work of the designated subject(s), such as selecting academic contests and activities, registration,organization and result follow-up.
• Sharing knowledge of latest tools, approaches and technologies in teaching when needed for the designated subject(s)
• Conducting module review practices and preparing module review reports for the designated subject(s)’s modules conducted during an academic year

2) Assists the Head of Curriculum in areas relating to curriculum delivery within the Academic Department by:

· Conducting regular group meetings with subject teachers of the designated subject(s) to track delivery of school curriculum, academic processes and issues and steps to improve teaching and learning of their subjects

• Keeping communication with the subject teachers and collecting feedback from subject teachers of the designated subject(s) on academic curriculum matters.
• Conducting teaching observation when needed
• Conducting analysis of student feedback on academic curriculum matters of the designated subject(s) when needed
• Coordinating the dissemination of relevant and important information to students about the designated subject(s)’s curriculum and processes

3) Ensures academic processes are in adherence with edutrust standards for the designated subjects, when needed

4) Assists in any other ad-hoc duties or projects as assigned by the Management.

Requirements:

i) You will ideally have 3 - 5 years of experience in Curriculum Planning

ii) A bachelor degree in the relevant content subject (Math, Physics, or Chemistry)

Responsibilities:

-Manage 6 outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

• Assists in the recruitment and selection of performing artistes.
• Coordinates practices and rehearsal schedules for all performing artistes.
• Monitors and reports the work progress of all performing artistes.
• Manage the backstage and onstage area during performances.
• Conducts market research, gathers information on latest trends to improve business prospects.
• Plans, designs, and produces solutions while managing all project delivery elements within time limit.
• Liaises with customers to identify their needs and to ensure customers’ satisfaction. ·
• Promotes the Company’s business via social media platforms.

Relocating to Malaysia - Sarawak

We are representing our client one of the world largest group in aluminium smelting industry, we are hiring Deputy General Manager .

In this critical role, you will play a key part in driving the success of our client by providing strategic leadership and operational oversight. You will be responsible for leading and managing all aspects of plant operations, ensuring efficient production, safety, and continuous improvement.

Key Responsibilities:

Leadership & Strategic Planning:

Develop and implement short- and long-term strategic plans aligned with company objectives.

Lead, motivate, and mentor a high-performing team, fostering a positive and collaborative work environment.

Drive operational excellence and continuous improvement initiatives across all departments.

Analyze market trends and competitive landscape to identify opportunities for growth and improvement.

Resource Management:

Oversee and optimize the allocation of resources (human, financial, and material) to maximize productivity and efficiency.

Develop and manage budgets, ensuring cost-effectiveness and profitability.

Ensure compliance with all safety, environmental, and quality regulations.

Stakeholder Engagement:

Build and maintain strong relationships with internal and external stakeholders, including customers, suppliers, and regulatory agencies.

Effectively communicate with all levels of the organization, providing clear direction and updates.

Represent the company at industry events and conferences.

Continuous Improvement:

Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve product quality.

Drive innovation and the adoption of new technologies to enhance plant performance.

Conduct regular performance reviews and provide constructive feedback to team members.

To qualify this role,

You have a Bachelor's degree in Mechanical, Electrical, Chemical Engineering, or a related field.

Minimum 15 years of progressive experience in a managerial role within the aluminum smelting industry, with a proven track record of success in managing a plant of similar size and production capacity.

Strong leadership, communication, and interpersonal skills.

Excellent analytical, problem-solving, and decision-making abilities.

Proficiency in Microsoft Office Suite and project management software.

Strong understanding of safety, environmental, and quality management systems.

Excellent financial acumen and budget management skills.

Why This is a Great Opportunity:

You will have the opportunity to lead and manage a significant manufacturing operation.

Contribute to the strategic direction and growth of the company.

Work with a highly skilled and dedicated team.

Make a significant impact on the success of the business.

JOB DESCRIPTION

- Be in charge of the Stage Manager and stage crew.

- To ensure that all stage productions are of a high level of standard at all times.

- To hold weekly meetings with the stage crew, production team and managers to troubleshoot, motivate and seek to improve.

- To be updated of latest performances and ballads

- To be updated of latest lightings and sound equipment and stage props

- To ensure that expenses of performances and stage personnel are within budget.

- To understand and be updated of the needs of the audiences.

- To attend monthly management meeting with shareholders.

REQUIREMENTS

The incumbent must

- Possess a high standard of organizational and interpersonal communication skills

- Possess at least 3 years of relevant experience in stage productions or stage management.

- Be able to work under pressure and ability to deal with all levels of people.

- Willing to work extra hours.