Total 25,165 customer service manager job vacancies in Others category in Singapore

Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

Roles & Responsibilities :

• Collaborate with engineers, architects and the with the team to determine the specifications of the project.
• Responsible for preparing project start-up and execution plan, as well as to define key project targets in terms of time, cost, quality, and resources.
• Negotiate contracts with external vendors to reach profitable agreements.
• Lead a team of technical staff in planning and execution of day-to-day operations to achieve all key project targets.
• Liaise with and manage Subcontractors to deliver their respective performance targets in terms of time, cost, quality, and safety.
• Hire contractors and other staff and allocate responsibilities.
• Supervise the work of laborers, and give them guidance when needed on Project base.
• Assist the Project Director in tendering proposals to secure new projects.
• Evaluate progress and prepare detailed reports.
• Ensure adherence to all health and safety standards and report issues.

Requirements and skills:-

• Degree in Building/ Civil or Electrical Engineering/ Construction Management or related.
• Proven experience as construction project manager.
• In-depth understanding of construction procedures and material and project management principles.
• Familiarity with quality and health and safety standards
• Excellent organizational and time-management skills
• A team player with leadership abilities.

Management Duties & Responsibilities

• Champion of BIM
• BIM Manager role in Projects
• Planning of BIM Resources and Training
• Involvement with work-related committees (external or internal) including BIM Centre of Excellence (CoE)
• Establish, implement and manage CPG BIM Standard

Project Duties & Responsibilities

• Establish and lead the BIM Project Execution Plan
• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Audit Project Team’s BIM Project Execution
• Generate clash reports and lead BIM coordination meetings with clients and consultants
• Multidisciplinary Coordination, including Phase Planning (4D) and Cost Estimating (5D)
• Helpdesk for BIM issues
• Design, scripting, and utilization of BIM related tools

Other Expectations

• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Keep abreast of the latest developments in BIM and continual improvement and mastery of BIM

Requirements:

• Minimum Bachelor Degree or Diploma in Architecture, Civil Engineering or equivalent
• Minimum 5 years of relevant BIM Management experience. Candidates with lesser years of experience may be considered for the role of BIM Coordinator.
• Experience in coordination with consultants for infrastructure and Health care projects and implementation of BIM in construction process would be advantageous.
• Preferably completed BCA Academy's BIM Modelling and BIM Management courses
• Knowledge in Singapore BIM Guide
• Knowledge in BIM ISO 19650
• Knowledge in Autodesk Dynamo and Autodesk AEC Suite, including Revit, Civil3D, Infraworks, Navisworks Manage would be preferred
• Proficient in MS Word and Excel
• Possess good leadership skills to manage the BIM team
• Possess good client management skills
• Good command of English language for effective communication
• Possess good interpersonal skills and a team player
• A hands-on person who is positive, proactive and driven in BIM innovation
• Meticulous and able to organise work effectively

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Project planning and project management.
• Lead and oversee project execution, monitor site progress and ensure on-time completion of projects.
• Ensure compliance with safety regulations and latest WSH Act provisions at all times.
• Ensure cost control and project completion within budget, utilization of resources and schedule

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• At least 10 years of experience in Civil Engineering & Infrastructures works with knowledge and experience in construction of underpasses, ramps and cut & cover tunnel in complex projects, roads and rail projects.
• Preferably with relevant experience in MRT projects.
• Well-versed with relevant authorities requirements.
• Proactive, strong sense of responsibility and good interpersonal skills.
• Self-motivated and dynamic with a proven ability to work in a demanding environment.
• Able to work independently and under pressure.
• Good team player with ability to lead & multi-tasking.
• Good working knowledge in project management software such as Primavera, Microsoft Projects, AutoCAD will be added advantage.
• Salary package commensurate with experience

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.

1. Team Leadership

Lead, supervise, and mentor a team of restaurant.

Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

Develop and implement efficient services to the customer.

Coordinate service calls, prioritize tasks, and allocate resources effectively.

Ensure prompt response to emergency repair requests.

3. Expertise

Stay updated on new menu and new dishes.

Identify opportunities for process improvement and implement best practices.

4. Customer Satisfaction:

Establish and maintain strong relationships with clients.

Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

Develop and manage the departmental budget, ensuring cost-effective operations.

Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

Ensure compliance with industry regulations, safety standards, and company policies.

Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

Manage and control the inventory of material and equipment.

Coordinate with suppliers to ensure the qulity of the food material.

8. Reporting:

Provide updates to senior management on departmental performance and challenges.

Requirements:

At least 2 years of working experience in the related field.

Positive attitude, good interpersonal & customer-centric skills.

Ability to work independently and collaboratively in a team.

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements:

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

WHAT’S THE JOB?

Under the general direction of the Front Office Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interacts with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Supervisory Role of Duty Manager at a full-service hotel or at a regional extended-stay hotel. Report to Rooms Division Manager. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. Oversee all Trainee and staff that are in the Front Office Department

YOUR DAY TO DAY

• Assists in controlling and monitoring departmental costs on an ongoing basis to ensure performance against budget
• Assists in maintaining a comprehensive, current and guest-focused set of departmental standards and procedures and oversees their implementation
• Prepares and administers detailed onboarding program for new staff. Provide input for probation and formal performance appraisal discussions in line with company guidelines
• Regularly communicates with staff and maintains good relations. Coaches, counsels and disciplines staff providing constructive feedback to enhance performance
• Hotel Representative - Create a positive hotel image in every interaction with internal and external customers while always adhering to hotel brand standards. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Maintain a high level of product knowledge of special programs, events and current Hotel information in the hotel in order to recognize and respond to guests' needs
• Reports directly to and communicate with the Rooms Division Manager and/or Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Supervises and directs Reception and Reservations personnel. Supports and assists Front Office personnel and all departments at peak periods.  Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention, personal recognition throughout the hotel and responding to guest needs and resolves related problems
• Financial Aspect - Promotes inter-hotel sales and in-house facilities. Ensures front line staffs comply with FIT marketing techniques and maximize sales. Checks billing instructions and monitors guest credit along with analyzing/approving discounts, rebates, refunds
• Crisis Management - Takes action with the Property Management Systems (PMS) in emergency situation and fully conversant with all hotel emergency procedures.

WHAT WE NEED FROM YOU

• Diploma or equivalent in Hotel Management, Marketing, or related field.
• Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
• Related experience in a luxury hotel is preferred.
• Strong presentation, communication, written and oral skills
• Adaptable to shifting working schedules and may be required to work nights, weekends, and/or holidays.
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• Problem solving, analytical, reasoning, motivating, organizational and training abilities

JOB SUMMARY

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Preferred:

Environmental Health Degree or Culinary Degree

CORE WORK ACTIVITIES

Managing Hygience and Food Safety Operations

• Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.

• Advises and monitors food handlers on the proper good handling practices and verifies their observance.

• Identifies key areas of risk in various food operations and takes preemptive remedial action.

• Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.

• Provides technical advice on product labeling issues for fulfilling government requirements.

• Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).

• Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.

• Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.

• Conducts regular vendor inspections in partnership with purchasing and culinary leadership.

• Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.

• Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Liases with pest control company for any pest issues and monitors pest control performance.

• Maintains and makes improvements to hygiene standards.

• Regularly reviews and refreshes the food safety standards of all food handlers withing the property.

• Maintains documentation on all hygiene and food safety stadards throughout the operation.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Responsibilities:

• Establishing, developing, documenting, and implementing computational assisted/based design workflows
• Ensure QA/QC of models, and tracking of model issues in coordination/clash detection routines
• Developing tools, processes, and workflows that bridge complex and computationaldriven geometries
• Developing and maintaining computational design workflows to accelerate or automate design and documentation processes
• Supporting project teams’ bespoke computational design needs through a mix of hands-on project work and/or project consultations
• Documenting workflows and ongoing initiatives
• Work closely with Architects and team members in the creation and delivery of BIM Execution Plans;
• Ensure projects are completed in accordance to BIM guidelines and compliance with the relevant government regulatory requirements;
• Manage processes, implementation, best practices and techniques of BIM and related tools;
• Create BIM Design Models and Documentation;
• Coordinate with contractor and subcontractors

Requirements & Attributes:

• Degree / Diploma in Architecture with minimum 3 years industry experience;
• At least 10 Years BIM (REVIT) related project implementation experience;
• Excellent knowledge and experience of Autodesk Building Design Suite software including Revit Architecture with Certification – Autodesk Revit Certified Professional Exam
• BCA BIM Management Certification
• A strong believer in sustainable design practices, and familiarity with Singapore 2030 green plan and UN 2030 Sustainable development agenda and 2050 Decarbonisation goals will be an advantage

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

Responsibilities:

• Ensuring that operations are smooth and efficient
• Drive sales throughout daily execution
• Attain profitability while exercising cost control

• Take orders and send them to kitchen staff via POS system

• Ensure quality service in the dining room and when serving meals

• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing

• Take reservations and greet the take-out counter customers

• Provide training and development of staff
• In charge of monthly inventory submission

• Keep your work area clean at all times

• Organize your work and work area professionally

• Clean and clear the dining room tables

• Do all other tasks as required by the outlet manager

Requirements:

-With at least 3 to 5 years of relevant experience in F&B

- Candidates with at least 2 years of strong experience in managerial roles may apply for the Assistant Manager position

- Confidence, excellent customer service, and hospitality skills

- Good communication and interpersonal skills

- Team player with a positive can-do attitude

- Attention to detail

Locations available:

Star Vista (Buona Vista)

Millenia Walk (Promenade)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Working Hours:

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

• Prepare daily progress reporting and maintain records that are up to date.
• Work closely with sub-cons, highlight any work-related matters for team's discussion and solutions.
• Plan and schedule work sequences for construction operation, according to the Project.
• Responsible for any submissions.
• Liaising with clients and public.
• Attend to site meetings and monitoring of site progress.
• To study tender / construction drawings, specifications and contracts to understand project requirements.
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status to the management.
• To ensure supervisors & chargehand met client & regulatory requirements.
• To ensure proper communication to all levels.
• To handle inventory management, sales documents and invoicing.
• To handle customer service and aftersales management.
• Manage and update all workers personal record weekly.
• Data entry for company account.
• Able to work under stress and fast pace working environment.
• Have good time management, responsible and meticulous.
• Have decision making ability and leadership skills.
• Handle billing invoices and other adhoc duties.
• Handle incoming and outgoing mail.
• Handling MOM matters including work pass application and renewal etc.
• General contracts administration, including payment, claims and V.O.
• Negotiation with subcontractors / suppliers, based on good knowledge of market rates.
• Maintenance of proper documentation.
• Collect tender documents and check for completeness.
• Study and review the tender documents, which include specifications, drawings, commercial requirements and technical requirements.
• To co-ordinate with the relevant departments on commercial items e.g. insurance cover etc.
• To co-ordinate and obtain technical information in order to do cost estimates.
• Where required, to carry out material take-off including man-hours estimates; obtaining material / equipment prices from both local and oversee vendors; obtaining quotes on services ad subcontracting works.
• To attend site visits and clarification meetings with the customer.

Marketing/Branding Responsibilities:

1) Donor management

• Establish and maintain a database of donors, categorised by corporate (active/passive), individuals, (active/passive) and lapsed donors
• Act as a key liaison with donors, co-ordinating and working with fundraising volunteers to maintain regular contact through emails (templated by category) and follow up on fundraising leads
• Actively grow our corporate network and execute programmes to encourage corporate partnerships, and in turn, donations
• Generate monthly report based on the categories of donor

2) Fundraising activity management

• Annual budget planning and forecasting of fundraising calendar of events
• Brainstorm, set up and execute fundraising initiatives and campaigns
• Work with various departments within SOSD to produce fundraising publicity material for dissemination through various media channels and outlets
• Responsible for ongoing communication, tracking fundraising projects’ progress and status vs. schedule, timings, delays etc. and ensure that fundraising project trackers are always updated
• Manage logistics of fundraising events (virtual or in-ground) and ensure full compliance with regulations and policies, working with volunteers to steer project management to final delivery
• Manage, monitor and update all fundraising activities and events timelines and set realistic expectations with stakeholders
• Manage Sponsor-A-Dog Programme
• Create P&L report for individual campaigns and events

3) Adhere to SOSD Fundraising SOPs

• Monitor internal fundraising workflows, identify and make recommendations for areas for improvement
• Follow agreed workflows and utilise relevant project management tools

4) Volunteer management

• Manage a team of fundraising volunteers and assist in recruitment of suitable volunteers for the team

5) Healing Paws

• Oversee and support Healing Paws programme where needed

Requirements:

• Minimum 2-5 years of experience in marketing and/or fundraising

• Minimum diploma

• Good interpersonal and communication skills

• Good co-ordination skills and good in multitasking

• Able to work independently and being a teamplayer

• flexi working locations; WFH and may need to go SOSD shelter once in awhile depending on business needs

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Job Description & Requirements

The QAQC Manager (Site) is responsible, but not limited to, the following:

Planning & Programming

• Establish the Project Quality System.

Quality

• Report on operational procedures which affect quality and provide improvements to the project quality system.
• Liaise with Consultants team on quality control issues.
• Conduct factory visits as per project requirement with client/consultant representative.
• Liaise with suppliers/vendors on quality control issues.
• Review and prepare reports on Authority inspections (RI inspection, BCA TOP inspection etc).

Safety

• Responsible for the compliance to safety & occupational health practices to be implemented at QAQC Section.
• Responsible for site implementation of safety standards to comply with IMS safe work methods.

Others

• Application to BCA for CONQUAS Assessment and provide framework to achieve the score.
• Review CONQUAS scores.
• Review QM Scores if applicable.

Minimum Qualifications:

• A Bachelor’s Degree in Engineering.
• At least 10 years of quality control/ assurance experience in the building and construction industry.
• Proven track record in the implementation of quality control measures.

Personality:

• Strong organizational, interpersonal and leadership skills.
• Ability to influence various stakeholders and build long term relationships.
• Ability to lead QAQC Assistant Manager and provide supervision to all QAQC staff.

Knowledge/Skills/Abilities:

• Strong technical knowledge of IMS International standards.
• Track record in implementing quality control measures.
• Very familiar with local regulations pertaining to Builder’s Licence, Work Head Registration or other related requirements.
• Strong time management skills with exceptional attention to detail and ability to multi task.
• Good verbal and written communication skills.
• Ability to analyze and synthesize complex issues quickly and provide counter measures to settle the issues.

- Minimum 5 years experience project manager

- To manage architectural project

- Working with all levels of personnel including client and subcontractors
- Manage and ensure project handover within schedule
- Ensure project cost within budget

- Able to produce precost and post cost of project

- Candidate to possess at least a Diploma in relevant field

Our client is a cutting-edge investment management firm established in 2022, specializing in digital economy and infrastructure solutions across AI, cloud platforms, and energy. They provide tailored capital solutions, including asset acquisitions, growth financing, and strategic investments, to help businesses navigate complex financial landscapes.

Key Responsibilities:

• Oversee operational workflows and collaborate with internal and external stakeholders to ensure efficiency.
• Manage financial operations, including cash flow, expenses, and payments, in coordination with the corporate secretary.
• Supervise investor onboarding and ensure compliance with KYC/AML standards.
• Maintain internal databases, including legal documents and investor records.
• Identify and escalate risks while ensuring compliance with regulatory requirements.
• Support ad hoc tasks and assist in enhancing firm-wide operational processes.

Requirements:

• Bachelor’s degree in Finance, Business, or related fields; at least 7 years in operations or back-office roles in financial services.
• Strong organizational skills, ability to work independently, and excellent communication with internal and external stakeholders.
• Integrity, accountability, and attention to detail are essential.
• Familiarity with compliance and regulatory processes.

Join a forward-thinking firm where you can shape operational excellence and make a tangible impact in the fast-evolving investment space. Apply today!

Interisland Technology and Engineering Pte Ltd is looking for a proactive and results-driven Operations Manager to oversee and streamline our operational activities. The ideal candidate will be responsible for managing day-to-day operations, optimizing processes, ensuring the efficient delivery of projects, and improving overall performance across various departments. This leadership role requires a strategic thinker who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Oversee and manage the daily operations of the company, ensuring efficient and effective processes across all departments.
• Develop and implement operational strategies, policies, and procedures to support business goals.
• Coordinate with project teams, engineers, and other stakeholders to ensure that projects are delivered on time, within scope, and within budget.
• · Optimize resource allocation, including manpower, equipment, and materials, to ensure operational efficiency.
• Identify opportunities for process improvements and implement changes to drive productivity and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational performance for senior management.
• Lead and manage a team of supervisors and department heads, providing guidance, training, and support to achieve company objectives.
• Manage supplier and vendor relationships, ensuring quality, cost-effectiveness, and timely delivery of goods and services.
• · Resolve operational issues, troubleshoot problems, and ensure minimal disruption to project timelines.
• Support the HR team in workforce planning, recruitment, and performance management within operational teams.
• Foster a culture of continuous improvement, collaboration, and high-performance within the operations team.

Requirements:

• Degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 5 years of experience in operations management, preferably in construction, marine, or process industries.
• Proven track record of managing complex projects and operational processes.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• In-depth knowledge of operational best practices and regulatory requirements.
• Strong communication and interpersonal skills, with the ability to interact with all levels of management and external stakeholders.
• Proficiency in project management software, Microsoft Office Suite, and other relevant tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Join Interisland Technology and Engineering Pte Ltd as an Operations Manager and play a key role in driving operational efficiency and excellence across the company. This is a high-impact position with opportunities to contribute to the company’s growth and success.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday.