Total 26,263 customer service manager job vacancies in Others category in Singapore

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Performing Artiste Duties

• Negotiating contracts for local and foreign performing artists.
• Scheduling performance events, promotional appearances, programs, etc.
• Advocating for an artist's mental and physical health as needed.
• Handling interpersonal conflicts between artists, such as band members.
• Enforcing the terms of a contract.
• To arrange the training such as new songs and dances.

Requirements

A performing artist must be an expert on the ins and outs of the music business. Good performing artist do everything they can to make their clients successful. They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Performing Artist must be friendly, independent, aggressive, and has the ability to work as part of a team.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Key Responsibilities

• Oversee all restaurant operations, including staff management, customer service, and food quality.
• Recruit, train, and supervise staff to maintain high performance and teamwork.
• Ensure a welcoming and enjoyable experience for all guests by resolving complaints and maintaining high service standards.
• Monitor inventory, order supplies, and manage vendor relationships.
• Maintain cleanliness, safety, and compliance with health regulations.
• Develop and execute strategies to achieve revenue and profitability targets.
• Collaborate with marketing to promote events, specials, and seasonal menus.

Requirements

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and organizational skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with restaurant management software is a plus.
• Ability to work in a fast-paced environment and flexible hours, including weekends.
• Passion for the food and beverage industry and a commitment to quality.

Hansing Recruitment Pte Ltd 23C1646

Jackie Hu R1102064

The role will be part of the Singapore Aerospace Programme (SAP) team to manage research projects performed by A*STAR Research Entities for industry partners, manage programme activities and handle industry engagement activites.

Key responsibilities include:

Programme management

• Assist in the planning and execution of new project launches including the call for problem statements, workshops and proposal/technical reviews
• Monitor on-going projects through regular review meetings with research teams to ensure budget and deliverables are met
• Manage report submissions and variation requests
• Assist in the planning and execution of 6-monthly Programme Management Committee (PMC) meetings
• Work with teammates to ensure the smooth operations of the programme
• Support other office functions, e.g. hosting industry events

Stakeholder engagement and development

• Participate in meetings with SAP consortium members, industry stakeholders and public agencies
• Assist in the planning and execution of Singapore Airshow exhibition and hosting of Singapore Aerospace Technology Leadership Forum
• Facilitate the conceptualization and development of follow-on research initiatives beyond SAP
• Work with inter-division or inter-agency teams to drive aerospace industry development, develop industry transformation maps and aerospace roadmaps
• Coordinate industry engagement activities such as company visits to A*STAR and Airshow meetings and manage follow-up actions
• Nurture industry accounts to deepen research activities with A*STAR
• Engage Institutes of Higher Learning (IHLs) to jointly develop research ecosystem aerospace capabilities

Job Requirements

• Bachelor of Engineering, preferably in the field of aerospace or aeronautical
• 5 years of relevant experience, preferably in aerospace MRO or R&D and/or project management roles
• Strong communication skills
• Strong interpersonal skills
• Strong planning and analytical skills
• Result-oriented, resourceful and attentive to details
• Familiarity with the Singapore research ecosystem and grant call process will be an advantage

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Key Responsibilities:

• Manage daily operations of steel manufacturing processes.
• Plan, organize, and supervise production schedules.
• Ensure compliance with safety, quality, and efficiency standards.
• Monitor inventory, procurement, and resource utilization.
• Lead, mentor, and motivate a team of production staff.
• Collaborate with cross-functional teams to improve processes and meet targets.

What We’re Looking For:

• Proven experience in steel manufacturing or a related industry.
• Strong leadership and organizational skills.
• Knowledge of production planning and quality control systems.
• Ability to troubleshoot and solve production issues.
• Excellent communication and team management abilities.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

ob Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Summary

You will be responsible to oversee and lead the day-to-day delivery of operations in key areas, namely, program scheduling, network presentation, digital content management and promo production for entire Asia Pacific region. Being an integral member of the Channel Operations team, you will also help to shape the development of our entertainment content, reflect the brand values and maintain consistent audience flow through our channels by leading and strategizing the deployment of programming strategies across all channels and taking a proactive role in all liaisons with the play-out partners, sports federations and suppliers to ensure timely content delivery.

Key Responsibilities

• Support the Management in implementing programming priorities and strategies across all channels to ensure that content is properly managed to drive ratings and enhance channel positioning and branding across all beIN APAC broadcast footprint.
• Oversee all functions in the Channel Operations team to deliver their priorities in broadcast management and operations.
• Strategize with the team in maintenance, update, and allocation of on-air data and program inventories.
• Maintaining and upkeep of operational procedures to ensure robust operational workflow.
• Manage and curate content assets for beIN APAC digital service across beIN APAC broadcast footprint
• Develop deep knowledge by understanding, researching and analyzing programs and their ratings to optimize programming strategies and aid in performance monitoring of the channels.
• Identify and develop innovative and successful programming ideas and promotions, as well as to ensure that promotion plans are delivered by the team in accordance to the requirements and objectives of the channels.
• Take the lead ownership in producing detailed reports for promotion commissioning, maximization of rights utilization and channel viewership, as well as competitor analysis.
• Collaborate with internal stakeholders and external parties such as content distributors and platform partners to ensure smooth delivery of broadcasting materials, gather feedback for improvements and revenue optimization, as well as to meet contractual obligations.
• Support communications and marketing of content with internal and external stakeholders.
• Manage and coach the team to upkeep their development and performance at both individual and team levels.
• Keep abreast of competitive and industry trends to evaluate beIN’s competitive edge in assigned markets.

Requirements

• At least 8 years of experience in broadcast programming role or other similar functions such as Media Planning, Traffic & Presentation, and Channel Operations.
• Strong experience in formulating of programming strategies.
• Good understanding of planning and scheduling of programs and promotions.
• Able to evaluate content for editorial merit and regional sensitivities in the assigned markets.
• Passionate about sports entertainment and media industry.
• Good leadership and interpersonal skills to manage and motivate a huge team.
• Manage a team of people managers to ensure smooth operations and morale.
• Strategic leader with strong track record in tactical operations within media operations.
• Possess an analytical background with good research skills.
• Meticulous and equipped with strong time management skills.
• Well-honed interpersonal skills to manage various situations.
• Good verbal and written communication skills in English.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Assistant General Manager (kitchen and service, must work in store) for 3 outlets

Job description:

1. Assist Managing Director in working in, operating, scheduling, hiring and supervising existing stores

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in Japanese, English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

Company Description

Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex, cross-border workforce mobility challenges to ensure its clients and their employees have a consistent and compliant global mobility experience.

Job Description

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

● Proactively lead and manage a portfolio of clients and build relationship with potential clients

● Be actively involved in business development activities to identify new opportunities and targets

● Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty

● Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients

● Contribute to the development of your own and team’s technical acumen

● Identify and determine practice areas for improvement, propose and implement strategies

● Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients

● Be responsible in the overall financial management of client accounts

● Develop strategies to solve complex technical challenges and build a range of meaningful recommendations

● Lead in the management and delivery of internal and external projects

● Develop a point of view on key global trends, and how they impact clients

● Manage a variety of viewpoints to build consensus and create positive outcomes for all parties

● Simplify complex messages, using data and insights to inform conclusions and support decision-making

● Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.

● Uphold the firm's code of ethics and business conduct.

Requirement

● The ideal candidate possesses a tertiary qualification in any discipline with 6+ years of relevant experience.

● Demonstrates extensive abilities and/or a proven record of success in utilizing technical skills in individual tax compliance, tax planning and expatriate tax program policy and administration design; identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials.

● Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback.

● Demonstrates success as tax technical business advisor, including developing new relationships, and making introductions to market new services.

● Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:

● Innovating through new and existing technologies, along with experimenting with digitization solutions;

● Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients;

● Utilizing digitization tools to reduce hours and optimize engagements.

● Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

Summary:

As General Manager, you lead your management team who represent Engineering, Production, Support, Project Management and Business Control departments. In total you oversee around 35 people of which the majority are located in the Singapore organisation. You work closely together with the Global Asset Manager, Product Manager eROV, Blue Robotics Team and report into the Global Director MAI.

To meet your objectives, you closely work with the local shared service teams and your internal and external clients. Internal clients are the MAI business and service line managers and external clients are mainly in the Chinese Joint Venture, for who you act as MAI Account Manager.

About the role:

Successful running of the business

• Achieve positive P&L contribution
• Delivery of MAI technology according to time, budget and quality.
• Bringing innovations from conceptual stage to production ready products.
• Perform full commercial process from lead generation to project award of new ROV projects.
• Team leadership and creating an environment for personal growth of subordinates.
• Collaboration with our internal clients
• You are accountable for the continual Improvement and initiative for all technology you produce as well as the stakeholder engagement to identify best practice of our fleet.

Transforming the business

• Lead change to meet long term business strategy
• Develop your teams in line with changing business objectives
• Develop new business strategies
• Support innovation and methodology of how we move from PoC to a seamless production line driving lean principles.
• You are accountable from moving the workshop to a production line which will be our ROV centre of Excellence Globally

Stakeholder Management

• Managing expectations of internal clients
• Working with external stakeholders and manage relationships as well as commercially viable agreements.
• Work closely with Chinese Joint Venture to maintain strong business relationships.
• Marketing and communication to stakeholders to keep them informed about latest product developments.

QHSSE

• Meet Quality objectives for the organisation
• Meet Safety objectives for the organisation
• Ensure successful rollout of QHSSE initiatives

Requirements

Education: Bachelor's degree (Science of Engineering)

Working experience: 5 - 8 years (relevant industry or Manufacturing/Product Development)

Management experience: 3 - 8 years (showcase strong leadership)

Others:

• Previous experience in the offshore industry, preferably with strong
• knowledge of ROV Systems and offshore operations
• Culturally aware
• Willingness to travel
• Willingness to work outside of office hours.
• Commercial and Business Development mindset

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

We are looking for a motivated and skilled Sr Program manager in Singapore. In this role, you will be instrumental in achieving our strategic objectives by using analytics. Working collaboratively with team members across Micron’s global sites, you will contribute to our profitability goals and future cost reduction aspirations. You will also lead cross-functional initiatives across category teams, developing and implementing actionable insights that empower the category team to meet business objectives. This position offers an exciting chance to create a significant impact on our global operations and strategic goals.

Key Responsibilities:

• Be functional expert(Semicon Material, Interconnect, Mechanical, etc) to be able to provide training & coaching to related CSM on the specific categories’ should cost analysis.
  
• Work closely w/ related CSM using the McKinsey Cleansheet system to do the should cost model creation, related data gathering & validation, and should cost vs. current price gap analysis & the identify the continuous cost improvement opportunity.
  
• Work w/ related should cost champion to quarterly evaluate, validate should cost w/ the CSM. Report the should cost related KPI including saving opportunity, should cost coverage/adherence rate etc.
  
• Further enhance should cost related process and system efficiency and improve the data visualization through dashboard development.
  
• Continuously work w/ CSM & SMAI team to apply process enhancement & automation for the should cost related activities.
  
• Support Design for Cost efforts between Sourcing, Engineering and Business units;
  

Requirements

• Familiar w/ the product cost analysis including identifying the cost structure, investigate the cost element and continuously explore cost improvement opportunities.
  
• Deep knowledge on the related commodities including operation process, equipment running cost, technical specification and raw material consumption etc and could build the cost model independently.
  
• Strong project management skill and able to cooperate effectively with the related stakeholder and drive the business performance. PM certification is a plus.
  
• Able to do the cost related market intelligence analysis to facilitate the related data collection.
  
• Solid system development skill including the knowledge of SQL, Power BI, Tableau, ML/AI etc.
  
• Experience of the McKinsey Cleansheet system or similar cost analysis system is a must.
  
• Fluent oral & written English is a must
  

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

Reporting to the Chief Financial Officer, you will drive all matters relating to Enterprise Risk Management (ERM) within the organisation.

Roles & Responsibilities

• Lead the development of fit-for-purpose ERM framework and policies
• Develop and maintain organisation wide risk appetite including monitoring of adherence to the risk appetite through associated Key Risk Indicators (KRIs)
• Lead and/or support all phases of the design and delivery of the overall ERM plan, including but not limited to risk identification, monitoring, and controlling activities that include threat scanning and KRIs reviews.
• Supervise and undertake ERM projects that meet organisational imperatives, departmental and other appropriate standards.
• Lead risk assessments of assigned department or functional areas including the review of risk registers and the development of key risk management tools and templates
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Key business partner to maintain and develop relationships with key stakeholders to help ensure the ERM plan carried out adequately addresses the key risks in the Organization.
• Advice, train, execute communication and outreach initiatives to nurture a culture focused on identifying and managing risks impacting the Organization’s ability to achieve its strategic and operational objectives
• Go-to person as the COE for risk management matters including advisory and solutioning
• Prepare and assist with the appropriate Management and Audit & Risk Committee reporting.

Job Requirements

• Strong risk management background, preferably with 10 years of relevant working experience
• Possess professional qualifications such as CRMA, CISA, CIA or COSO ERM certified
• Able to work independently, as well as maintain seamless interactions with the various teams and business units across the organization
• Strong ethics and professional integrity with ability to demonstrate discretion, respect confidentiality and sensitivity of information
• Strong team leader with ability to coach, inspire, motivate a team to deliver.
• Strong analytical skills and ability to focus on the details and see the ‘big picture’
• Sound project management capabilities to organize, priorities and meet deadlines
• Ability to understand complex issues taking in the cross-organizational / cultural context
• Outstanding relationship management capabilities, including dealing confidently with senior management and ability to influence them to drive change

Assistant Head (Operations & Development Department)

• Working hours: Mon to Fri (9am – 6pm)
• Location: Buangkok
• Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Providing assisted enrolment to patients
• Guiding patients to enrol through HealthHub app for patients with Singpass
• Assisting patients to enrol through National CRM for patients without Singpass
• Onboarding patients, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).
• Tagging patients on Queue Management System (QMS)
• Answering patients’ queries
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team.

Qualification:

• Min N/O level/Nitec/Diploma holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays