Total 25,281 customer service manager job vacancies in Others category in Singapore

Job Responsibilities:

1. Develop business for pet products, kitchenware, and miscellaneous goods.

2. Independently seek overseas clients through the company’s B2B platform, trade shows, search engines, and social media.

3. Engage with overseas clients, respond to inquiries, and follow up as needed.

4. Stay up-to-date on market trends, maintain the company’s online platforms, track platform backend data, and support new product development.

5. Maintain and manage customer relationships. Company will provide opportunities to attend trade shows and showcase to gain international experience and insights by working with clients and markets globally.

6. Participate in developing and completing the company’s sales plan.

7. Collaborate with other departments to achieve company goals.

8. Complete other tasks as assigned by the company.

Job Requirements:

1. Minimum 2 years of experience in trading, preferably in pet products industry with proven track records.

2. Minimum diploma qualifications.

3. Proven track record in a sales position.

4. Self-motivated, independent and results driven.

and problem-solving skills.

5. Bilingual in English and Mandarin to liaise with mandarin speaking business associates.

Employer's Company: Chain of chicken rice restaurants across the island.

Company Size: Multiple locations.

Job Responsibilities:

- Oversee daily restaurant operations and management.

Worker Requirements:

- Experience required.
- Strong leadership skills.

Benefits:

- Annual Leave: 7 days
- Sick Leave: 14 days

A newly created FP&A Manager role has emerged within one of the fastest-growing manufacturing sectors in the region.

Reporting to the Head of FP&A, you will be doing the full spectrum of financial planning and analysis on a global scale. This involves conducting monthly analysis and business cases. You will prepare and analyse monthly and quarterly management reports, forecasts, and budgets using tools like Excel and data-analytics. You will deep dive in financial analyses and corporate projects, including areas like corporate finance whereby your role involves conducting various analyses (e.g., P&L, working capital, sales, and expenses), and closely working with finance and commercial stakeholders across the regions.

The qualified candidate will have a minimum degree in Accounting and Finance and 8 years of relevant experience in both Big4 audit and commercial FP&A. You should be able to work in a fast-paced MNC environment and have excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Job Description :

*Industry / Organization Type : Manufacturing / Food Production

*Position Title: Factory Manager

*Working Location: Woodlands / Sembawang

*Working Hours: 6 days

*Duration: Permanent Role

*Fixed Salary: $5,000 to $7,000/monthly

Roles & Responsibilities

1. Manage Daily Operations: Oversee and manage daily operations of the food production process to ensure efficient and timely production.

2. Quality Control: Implement and maintain strict quality control measures to ensure all products meet company and regulatory standards.

3. Inventory Management: Monitor and manage inventory levels, ensuring raw materials are available when needed and minimizing waste.

4. Staff Supervision: Supervise, train, and mentor production staff, ensuring they adhere to safety and production protocols.

5. Process Optimization: Continuously evaluate and improve production processes for efficiency, cost reduction, and quality enhancement.

6. Regulatory Compliance: Ensure all production activities comply with health, safety, and food safety regulations, including HACCP and other relevant standards.

7. Equipment Maintenance: Coordinate regular maintenance and repair of production equipment to minimize downtime and ensure operational efficiency.

8. Production Planning: Develop and implement production schedules to meet demand while optimizing resource utilization.

9. Cost Management: Monitor production costs and implement cost-saving measures without compromising quality.

10. Problem Solving: Identify and resolve production issues promptly to avoid disruptions and maintain product quality.

11. Supplier Coordination: Work with suppliers to ensure timely delivery of raw materials and negotiate favorable terms.

12. Health and Safety: Enforce health and safety protocols, conduct regular safety audits, and ensure a safe working environment.

13. Waste Management: Implement effective waste management practices to reduce production waste and promote sustainability.

14. Record Keeping: Maintain accurate records of production outputs, inventory, and quality control measures.

15. Training Programs: Develop and conduct training programs for production staff to enhance their skills and knowledge.

16. Budget Management: Prepare and manage the production budget, ensuring expenditures are within approved limits.

17. Customer Complaints: Handle customer complaints related to product quality and implement corrective actions to prevent recurrence.

18. Technology Integration: Integrate new technologies and automation to improve production efficiency and product quality.

19. Performance Monitoring: Monitor and evaluate the performance of production staff, providing feedback and implementing performance improvement plans as needed.

20. Emergency Response: Develop and implement emergency response plans for production-related incidents, ensuring minimal impact on operations.

Requirements:

1. Fluent in both Chinese and English, with excellent bilingual communication skills.

2. Proficient in written Chinese, capable of reading, understanding, drafting, and modifying contracts.

3. Extensive knowledge of Chinese cuisine, particularly familiar with various Chinese food types and preparation methods.

4. Understanding of SFA standards and regulations.

5. Able to work long hours, and willing to work on holidays if required.

6. Possess a Basic Food Safety and Hygiene Certificate.

APPLY NOW!!!

*Submit your applicant form, resume email to : [email protected]

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job ID: 19338

• Location: Bras Basah
• Working hours: 8.30am - 5.30pm
• Salary: up to $7,000 (Depending on experiences)

Job Description

• Manage full set of accounts for the business and Japan holding company's needs
• Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff's claims reimbursements etc.)
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly reporting of financial and management reports, as well as prepare financial reports for Japan HQ
• Review package done by subsidiary companies and consolidation report to Japan HQ
• Support communication with Japan HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting required by Japan holding company
• Handle FRS116 accounting and review on new leases
• Handle Company's tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Liaise with HR regarding verification of payroll and CPF matters
• Liaise with respective business units to understand financial information needs in order to work out efficient and effective solutions
• Any ad-hoc duties as assigned

Job Requirement

• Minimum 5 years of hands-on experience in full set of accounts is required
• Possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)
• Deliver accurate information for internal and external reporting
• Meticulous, detailed and organized
• Hands-on with sound knowledge in accounting and statutory rules and regulations
• IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
• Excellent communication and interpersonal skills, with experience in team(s)
• Coach and motivate team to achieve team and company goals as well as individual performance standards
• Possess a high level of discretion and integrity
• Strategic and resourceful with managing the insight to adapt in a fast changing and dynamic environment
• Proactive in finding ways to improve existing work processes to increase efficiency

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19338, Accounts Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

As featured on My Careers Future, Linkedin, and Glassdoor, The Great Knowledge Keepers is looking for flexi digital/physical marketers/marketing people to work with.

Please register for our referral program here: https://thegreatknowledgekeepers.com/best-referral-program-singapore/

The Great Knowledge Keepers has Singapore's best-qualified tutoring team comprising over 41,000 MOE/IB/IP teachers, experienced tuition teachers with PhD/Master's/Bachelor's/university undergraduates.

Please ask your referrals to register on our website at any of our Hire Tutor pages or at this page: https://thegreatknowledgekeepers.com/best-singapore-home-tuition-teachers/

There are no fees and requirements involved. You just need to refer customers/students that are using the Singapore MOE/International Baccalaureate Programme syllabus.

For every client/student that you refer, you will receive 25 percent of the fees of the first 2 successfully conducted lessons.

The person you refer will get 10 percent off their first two lessons. If the person you refer hires more than one tutor per subject, you will receive the 25 percent commission for as many times the person hires a tutor and uses your referral code.

Please apply on our website if you are interested in working with us, and we will get back to you as soon as possible with your referral code.

We are looking forward to working with you on our referral program!

If you would like to know more about our referral program, please feel free to find the information on our website page here: https://thegreatknowledgekeepers.com/best-referral-program-singapore/

Successful referrals will earn you 25 percent of the fees for the first two completed lessons. This will be paid to you within 2 weeks after the first 4 lessons have been conducted. If the client or tutor cancels lessons within the first 4 lessons, you are unable to get the referral fee.

Clients who quote your referral code will get 10 percent off for their first two lessons.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries, and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends/intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan, and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience in healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result-oriented with a strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors' events etc.

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:
As the Assistant Front Office Manager, you will lead our front-line team in setting new standards for guest service, creating seamless and memorable experiences across the Reception, Concierge, and Communication Centre. A process-driven leader with a passion for excellence, you’ll inspire a dedicated team, ensure efficient operations, and champion a guest-centric culture that reflects the best of luxury hospitality.

Responsibilities

• Drive daily operations in the Front Office, ensuring each guest interaction is smooth, engaging, and exceeds expectations.
• Lead by example, staying visible in the lobby, promptly resolving guest inquiries, and addressing service recovery needs with professionalism.
• Mentor, train, and empower team members, embedding a commitment to excellence in every interaction.
• Collaborate closely with Housekeeping, Engineering, and Security teams for timely room readiness and impeccable standards.
• Maintain high performance and service standards across shifts, facilitating smooth handovers and operational continuity.
• Partner with the Front Office Manager on budgeting, expenses, and innovative service improvements that enhance guest satisfaction.

Experience & Skills

• A proven track record in high-end hospitality environments with 3+ years of front office management experience.
• Strong organisational and leadership skills, with an eye for detail and process improvement.
• International experience in luxury hospitality is preferred, bringing a global and culturally attuned perspective.
• Familiarity with Opera / Opera Cloud and proficiency in process management tools.
• Ability to speak Hindi is a plus, enhancing connections with our diverse clientele.
• Degree in Hospitality Management or a related field preferred.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Identify and introduce high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Work closely with agency partners to provide and deliver a total wealth management experience to new- to-company clients.

· Proactive management, supervision and monitoring of new clients onboarded.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 3 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Strong new relationship building skills.

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle the affluent market segment.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Have strong integration working experience and knowledge of the key integration points between the other SAP modules.
• A minimum of 10+ years of applicable experience in SAP QM and PP, authorization in a manufacturing setting (Preferably in the Chemical industry) and proficiency in SAP ECC 6.0 and/or S/4 HANA is required.
• Having SAP certification in the QM/PP module is highly recommended, alongside a solid understanding of SAP report development (ABAP) and form development.
• Must have at least two full life-cycle SAP R/3 ECC 6.0 and / or SAP S/4 HANA implementation experience (Project Preparation till Go-Live) or greenfield implementation
• Strong understanding of QM and PP functionalities and able to apply them to business issues and have hands-on experience in configuring them. Should have good integration experience in SD/MM/PP. Knowledge of integration between IBP, BW and ECC will have advantage
• Capability to assess issues and offer explicit suggestions.
• Must be able to work independently as well as a team player and can manage own workload with little to no supervision.
• Must be results oriented, and demonstrate a can-do attitude – adaptability, flexibility and resourcefulness.
• Bachelor’s Degree in Computer Science, Engineering, Information Technology, Information System, Info-communications, Science or its equivalent
• Good communication (written and oral) and interpersonal skills.
• Must be familiar with process and project documentation.
• Capability to juggle various tasks and oversee multiple assignments and projects concurrently.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

Responsibilities:

• Oversee the implementation of ISM and ISPS codes, ensuring compliance with international safety and security standards.
• Lead the implementation and enhancement of the TMSA program, ensuring ongoing compliance and conducting regular assessments.
• Develop and enforce HSSE policies and procedures aligned with TMSA standards, regulatory requirements, and company guidelines.
• Perform regular risk assessments and safety audits, identifying hazards and ensuring alignment with TMSA benchmarks.
• Create and deliver HSSE training programs to ensure crew awareness and adherence to TMSA compliance and safety practices.
• Conduct investigations of safety incidents and near misses, documenting outcomes as per TMSA protocols and recommending corrective actions.
• Develop and test emergency response plans, ensuring crew readiness for emergencies such as oil spills and fires, in accordance with TMSA standards.
• Monitor environmental performance, ensuring compliance with waste management and pollution prevention practices, in line with TMSA objectives.
• Keep accurate records of HSSE performance, incidents, audits, and training, providing regular TMSA-related reports to senior management.
• Work with internal and external stakeholders, including regulatory authorities, to promote HSSE best practices and TMSA compliance.
• Conduct internal audits and inspections, continuously seeking opportunities for improvement.

Requirements:

• Seagoing experience as a Master on Container Carriers or 2 -3 years of shore experience.
• Candidates must possess a CoC Class 1.
• Familiarity with international and local maritime regulations and requirements.
• Strong integrity and professionalism.
• Excellent leadership, teamwork, management, and communication skills.
• Ability to motivate and inspire people.

Job Description & Requirements

(1) After-sales support for Huawei Cloud services;

(2) Responsible for cloud service availability architecture improvement and problem identification;

(3) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;

(4) Responsible for the compilation and output of related technical documents and support the standardization of customer service;

(5) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;

(6) Improvement of service capacity of TOP customers;

(7) Responsible for delivery of Huawei Cloud service support plans

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Ensure QSC standards and team commitment across all levels.
• Interview, train, and support restaurant managers.
• Coach and ensure restaurants are fully staffed and efficient.
• Educate staff on HR policies, safety, and food handling.
• Maintain brand standards and oversee local promotions.
• Identify business opportunities and manage restaurant budgets.

Requirements:

• 5+ years F&B experience.
• Strong leadership and customer service skills.
• Knowledge of food safety and restaurant guidelines.
• Singaporean/PR only, immediate availability.
• Food Safety Hygiene certification.

Benefits:

• $1000 joining bonus.
• Monthly performance bonus.
• Medical, dental benefits, and annual leave.
• Career growth opportunities.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Job Description:

• We are seeking an experienced Business Development Manager to join our shipping and
• logistics company. The ideal candidate will have 3 years of experience in the shipping and
• logistics industry with a strong background in freight forwarding. As a Business Development
• Manager, you will be responsible for identifying and pursuing new business opportunities to
• increase revenue, market share, and profitability.

Key Responsibilities:

• Develop and implement business development strategies to achieve the company's sales goals and objectives.
• Identify and pursue new business opportunities by prospecting, qualifying, and closing deals.
• Build and maintain strong relationships with existing clients and stakeholders.
• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.
• The loading and unloading processes may vary from day to day, particularly during busy periods

Requirements:

1. Masters degree in business administration, logistics,Engineering or a related field.
2. 3 years of experience in shipping and logistics, with a strong background in freight forwarding or sales manager in logistics.
3. Proven track record of developing and implementing successful business development strategies and achieving sales targets.
4. Excellent communication, negotiation, and interpersonal skills.
5. Ability to analyze data, identify trends, and make informed decisions.
6. Strong customer focus and a commitment to providing exceptional service.
7. Ability to work independently with minimal supervision.

We are looking for a Senior Manager in PDE (Package Development & Engineering) at Micron who will be responsible for the Advance Packaging success within your scope and guided by functional objectives. You will be responsible for the overall management of Advanced Packaging process, equipment and materials definition, development and/or optimization. You will be forming and developing a high performing team and the development of current and future PDE & Micron leaders. You will be managing and optimizing departmental performance to meet or beat defined metrics. You will apply extensive knowledge to carry out strategies and collaborate with internal and external partners to build and implement packaging technology strategies aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

KEY RESPONSIBILITIES and TASKS

Building an Effective Team Members and Managing Group Performance

• Develop a high performing team.
• Establish department objectives aligned to company strategic objectives and goals.
• Prioritize objectives, remove barriers, and drive for accountability.
• Establish job responsibilities, performance goals and development goals for direct reports.
• Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports. Collect, review, and provide verbal and written performance feedback to continuously develop your team.
• Optimize department performance and structure. Monitor and oversee department performance achievement and provide timely intervention on initiatives that needs help.
• Coach, mentor and develop current and future Micron leaders. Assess talent and develop talent management strategies.
• Support learning opportunities within department and plan development opportunities for direct reports.
• Provide consultation or implement timely intervention to prevent or resolve conflicts with minimal noise.
• Establish strategies to provide and support recognition.
• Promote and oversee partnerships across functional areas and customer groups.
• Uses communication skills to resolve sensitive or difficult issues

Drive and Provide Leadership to Achieve Functional Objectives and Vision

• Provide organizational leadership to build functional strategies & processes, and collaborate with partners to deliver strategic solutionsEstablish organizational roadmaps and strategies. Apply extensive knowledge and tenacity to carry out strategies.
  Develop and monitor department performance to plan. Develop and measure department metrics and oversee functional metrics to ensure deliverables are met.
  Collaborate with peers to construct global solutions.
  Ensure conflict resolution and assist with identifying critical issue paths.
  Align internal strategies and communicate line of sight to corporate strategic objectives.
  Communicate the corporate business environment and initiatives and provide direction.
  Establish and communicate department capabilities to ensure partner expectations are aligned.
  Manage conflict and build effective relationships with internal and external partners.
  Initiate and sustain effective communication with internal and external partners.
  Provide advice to senior and executive management on strategic decisions
  Establishes and manages budget/finances for the team
  
• Develop, qualify & continually improve Advance Packaging process/equipment/materialsOversee the development and optimization of semiconductor packaging processes specific to Advance Packaging in your area of ownership and collaborating with team members & partners in other areas of HBM modules (Chemical/Plasma, Deposition, Stack & Bond, Wafer Prep, Thermal, Inspection) to ensure high yield and quality standards are met.
  Perform process and tool capability assessment. Assess & validate CTQ (critical to quality).
  Define and implement the necessary quality system and documentation, encompassing initial design to full-scale production.
  Coordinate and implement NPI samples build, and engineering samples build during NPI qualification.
  Accountable in improving the yield, quality and reliability through proper process definition, characterization and optimization.
  Work with cross functional team for a successful process/equipment/material development, CIP, and on other key strategic projects & programs implementation.
  Manage the selection, installation, and maintenance of equipment necessary for Advance Packaging. Collaborate with vendors and internal teams.
  Identify risks and mitigation plans with partners & alignment with cross functional teams.
  Drive programs to satisfactory conclusion.
  Identify, diagnose and resolve issues during NPI phase by applying problem solving skills
  Develop and manage budgets for facility operations, including forecasting, cost controls, and resource allocation.
  
• New Product Introduction & Development of Process of Record (POR)Evaluate new risk identified with new products and provide engineering solutions and train workforce, if necessary
  Monitor new product quality indices with Process Maturity Index
  Working with engineering team on any issues/ problems, potential risk & opportunities
  Define process variables, critical parameters, boundaries condition, process optimization via process characterization to establish & define POR/TOR/MOR
  Validate and document baseline for transferred products and packages.
  

EDUCATION, EXPERIENCE & QUALIFICATION REQUIRED

• Bachelors/ Master in Electrical Engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 8 or more years of experience with proven track record of technical leadership in semiconductor manufacturing, with expertise in Front End, PWF, High Bandwidth Manufacturing technology, process development, and/or equipment management.
• Strong leadership and vision and must be able to comfortably work across organizational boundaries and geographies.
• Able to influence senior leaders and partners on tactical decisions across multiple functions and geographies.
• Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Able to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Able to inspire teamwork and to effectively lead others.
• Proven facilitation skills including the ability to influence others, build consensus, and resolve conflict.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill

Keen on the role? Apply now!