Total 26,222 customer service manager job vacancies in Others category in Singapore

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Benefits Summary:

• 5 days work week, 8.30am to 6.00pm
• Hybrid working environment
• Possess class 3 Driving License
• Transport allowance is provided.
• Overseas allowance will be provided if willing to travel

Job Description:

Responsible for the full operational and financial management of food courts and coffee shops in a designated region.

Key responsibilities included:

• Financial Performance: Managing budgets, P&L, sales reporting, cost control, rent collection, debt recovery, and financial analysis.
• Tenant Management: Sourcing, onboarding, lease negotiations, performance evaluation, pricing oversight, issue resolution, and contract enforcement.
• Operational Management: Setting operational guidelines, ensuring compliance with regulations (NEA, SFA, Civil Defense), maintaining service quality and hygiene standards, coordinating with landlords on building issues and promotions, managing M&E works, and overseeing daily operations.
• Team Leadership: Leading and developing Area Managers, providing guidance, addressing disciplinary issues, managing staff performance reviews and training, and conducting regular meetings.
• Business Development: Collaborating on new business opportunities, site sourcing, renovations, and outlet improvements.
• Administration: Managing finances (float money, petty cash, sales collections), reporting to senior management, and communicating company policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

The Assistant Human Resources/Admin Manager reports to the Senior Corporate Development Officer. He/she is responsible for overseeing and managing the human resources operations of the company. The role includes managing employee relations, recruitment, performance management, compensation, benefits, training, compliance, and HR policies.

Responsibilities

• Handle full spectrum of HR operations related to the organization design & planning, organization development, manpower planning, recruitment/selection, payroll administration, compensation & benefits, employee welfare, training & development, risk management.
• Maintain accurate personnel records by having a filing and retrieval system.
• Ensure compliance with all statutory regulations & company policies.
• Develop, implement, and review HR policies and procedures to ensure consistency and fairness.
• Address and resolve employee grievances by providing guidance and counseling to both employees and supervisors, fostering a supportive work environment and ensuring fair and consistent conflict resolution.
• Responsible for office administrative duties.
• Develop, implement, and enforce safety policies in alignment with Bizsafe standards to cultivate a proactive culture of health and safety, ensuring a secure and compliant workplace for all employees.
• Process end-to-end payroll for Company with a headcount of around 200 including submission of monthly CPF taxes, statutory payments and ensure timely and accurate compensation.
• Prepare regular HR reports, including employee turnover, absenteeism, and other metrics. Analyze HR data to identify trends and make recommendations for improvement.
• Foster a positive organizational culture and ensure employee engagement.
• Conduct salary benchmarking and provide recommendations for salary adjustments.
• Develop and implement strategies for talent acquisition and retention.
• Support managers in addressing performance issues and implementing improvement plans.
• Support employee career development through coaching, mentoring, and skill-building initiatives.
• Manage the performance appraisal process and ensure consistent and fair assessments. Provide guidance on setting performance goals and evaluating employee achievements.
• Ensure smooth day-to-day office operations by managing administrative tasks. Liaise with external vendors, service providers, and contractors to ensure efficient office operations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)
• 5 years of HR experience, with 2 years in a managerial role
• Proven experience in recruitment, employee relations, performance management, compliance, and office administration
• Strong knowledge of HR laws and best practices
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint)

Additional benefits

• Basic salary: $4,500 to $4,800 per month
• 1 month AWS
• Variable bonus
• 5 days workweek
• 14 days annual leave per year

By: Charmaine Soh | R24122333

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team to deliver exceptional service, fostering a welcoming environment and ensuring a seamless and personal guest experience.

Task and Responsibilities:

Guest Experience Operations:

• Be Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g website, Opera PMS and distribute this information within the hotel to all relevant departments by e.g daily guest fact sheets/reports and ensure information is updated in the guest profile.
• Liaise with DOR and FOM, to prepare tailor-made guests’ itinerary when appropriate and coordinate VIP greetings and departures- ahead of time.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Welcome and greet guests, provide property tours, share the knowledge of our brand.
• Ensure repeat and VIP guests receive appropriate service and their requests are fulfilled.
• Address guests' complaints and requests in a polite and efficient manner.
• Maintain a record of all complaints, feedback, and requests, follow up and inform concerned operating departments.
• Walking public areas and ensuring guests are having a great experience.
• Oversee Quality program. Conduct meetings with corresponding departments. Review and respond to guest reviews.

Maintaining Concierge Operations:

• Oversee day-to-day operations, ensuring quality standards and customer expectations are met.
• Develop specific goals and plans to prioritize, organize, and accomplish tasks.
• Keep the concierge team focused on critical operational components to drive guest satisfaction and achieve financial targets.
• Establish and maintain a comprehensive database for restaurants and local attractions for team use.
• Build and maintain relationships with local attractions, restaurants, and businesses to enhance guest experiences.
• Providerecommendations and arrange services for guests, including car rentals, transportation, office services, beauty services, babysitting, repairs, and shopping.

Job Requirements:

• A diploma in Hospitality is a plus.
• Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a luxury hotel environment.
• Knowledgeable about the city, tours, and excursions to refer guests to various tourist destinations.
• Possess a professional disposition with good communication and interpersonal skills.

Job Description

• Assist in managing daily operations of the hotel club, including the front desk and guest services,
• Ensure that all facilities are clean, well-maintained, and meet quality standards.
• Coordinate with maintenance and housekeeping to address any issues promptly.
• Address guest inquiries, concerns, and complaints in a professional and timely manner.
• Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
• Promote club services and amenities to guests.

Reqiurements

• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and the ability to handle stressful situations.

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• In Charge of Company Indian Sales & Indian market development
• Responsible for Company Indian market Sales Target by Management
• Responsible for Company Indian market Sales Profit
• Explore new Indian market Development( including Oversea Indian market)
• Establish Existing Company Customer Base
• Monitor Company Sales Representative AR
• Reporting to the Director, you will get to build and execute business plans in the Key Off Trade Accounts - Modern trade in frozen food & traditional channels in Singapore
• Liaising and developing relationship with new Indian customers.
• Attending to Indian customer’s request and provide prompt account servicing
• Ensure the availability of stock for Indian market sales and demonstrations
• Collaborate with team to achieve better results
• Drive Sales Growth & Hardworking

Requirements:

• Candidate with Degree and above most welcome
• Preferably F&B sales experience in wet market or other equivalent area.
• Out-going personality
• Has driving licence and own car(preferred)
• Own vehicle ,allowance will be given
• Result oriented,sales driven
• Minimum 10-15 years experience
• Singaporean, PR are welcome to apply

Only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are Channel Partner of Ricoh Singapore and we market their products and solutions under the Ricoh's brand. Products and solutions like the Multifunction Copier/Printer, Large Format Multifunction Printer and so on.

Job Description

• Sources for new business, manage customer relationships, identify needs and business opportunities.
• Attend to enquiry and lead, and service existing customers.
• Prepare and present business proposals to secure deals.
• Ability to handle objections, negotiate pricing and close sales.
• Plan and organise weekly sales activities.

Job Requirements

• Resourceful and self-driven
• Good interpersonal, written and verbal communication skills
• Willing to workhard to achieve sales target
• Good presentation and negotiation skills
• Able to use MS Office

Note: Coaching and Product Training will be provided

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Information:

• Office Location: West
• Site Location: Island depends on project
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operations Executive and Manager to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Providing impeccable guest service experiences to all dine-in guests

· Ensure guests are properly greeted upon their arrival

· Promptly address guests’ requests, like food allergy

· Actively listen to and resolve complaints

· Ensure special guests like disabled people, elderly and VIPs, receive personalized services

· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

· Promote and upsell our range of products to customers

· Manage guest relations team to ensure we comply with all standards and operating procedures

· Liaise with the guest experience team to provide an overall comfortable guest experience

· Analyze customer feedback from various channels and suggest ways to improve ratings and guests’ experience

· Establish friendly relationships with regular customers

· Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes

· Abide to Bacha Coffee’s policies and standards whenever addressing any customers’ feedback

Requirements:

· Proven work experience as a Guest Relations Manager or similar role

· Understanding of all best practices and relevant laws

· Great proficiency in English; knowledge of other languages is a plus

· Customer service drive with outstanding communication and active listening skills

· Excellent problem-solving and multitasking skills

· Leadership skills along with the ability to motivate a team into high performance

· Ability to work flexible hours

· Strong sense of responsibility and a professional presentation

Key Responsibilities:

• Manage non-ferrous metals or palm oil trading activities and operations, expanding the group’s international import and export.
• Build and maintain strong relationships with suppliers and customers, ensuring smooth contract negotiations and execution in the trade.
• Monitor and assess market and trading risks, providing timely updates and relevant trade information to management.
• Regularly report to management on transactions, financial performance, and profitability, while overseeing daily trading activities.
• Develop and implement policies, business plans, and budgets for metal or palm oil trading in Singapore to achieve business objectives.
• Collaborate closely with manufacturers, suppliers, processors, shippers, and financial institutions to gather and analyze business information.
• Stay update on global market trends, providing proactive and creative strategies in response to change in international economic and political conditions.
• Forecast market trends, analyze and leverage the group’s resources and financial strength to explore opportunities in strategic alliances, investments, acquisitions, and partnerships with producers, processors, and consumers.
• Ensure the efficient operation of all support systems (trading, documentation, finance, and coordination) to ensure smooth business processes and provide constructive feedback.
• Maintain risk control within the framework set by management, ensuring business stability.
• Ensure strict compliance with credit risk management policies, unless otherwise approved by management.

Requirements:

• A recognized degree in a relevant field.
• At least 5 years of experience in non-ferrous metals or palm oil physical trading, with a strong track record of performance.
• Strong understanding of global metal or palm oil supply chains, consumption trends, and economic dynamics affecting the metals or palm oil market.
• Knowledge of production and processing methods, logistics, and port operations.
• Proven ability to communicate and work effectively with internal and external stakeholders, including senior management.
• Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.

To execute tasks and assigned functions as delegated by the Managing Director

Identify and pursue chartering opportunities in the tonnage market in the global for dry bulk vessels.

Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.

Monitor market trends and assess charter rates to make informed decisions on chartering strategies.

Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.

Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.

Analyze market conditions, including supply and demand dynamics, vessel availability, and freight rates, to make data-driven decisions.

Manage H&M (Hull and Machinery), PNI (Protection and Indemnity), FD&D (Freight Demurrage & Defence) and other insurance covers for company’s fleet; Ensure all claims are filed with relevant insurers in a timely manner; Coordinate with relevant insurers to process various marine claims (hull, cargo, crew & related P&I claims);

Provide market intelligence and contribute to the development of chartering strategies and business plans.

Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.

Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.

Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.

Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

QUALIFICATIONS

Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.

Proven experience as a Chartering Manager in the dry bulk shipping industry in the global region, preferably having had a specific focus on tonnage.

Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.

Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.

Excellent analytical skills with the ability to interpret market data and make informed decisions.

Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.

Strong commercial acumen and a results-oriented mindset.

Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.

Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Fluent skills in English and other languages such as Mandarin to liaise with our niche clients in China.

Job responsibilities：

- Lead and oversee all M&E engineering activities in construction projects, ensuring adherence to design specifications, approved drawings, and project timelines.

- Manage the planning, scheduling, coordination, and integration of M&E systems installation and commissioning.

- Supervise M&E subcontractors and vendors, ensuring quality work, safety, and compliance with contractual obligations.

- Monitor and track the progress of M&E works, providing regular updates to senior management and stakeholders.

- Coordinate with architects, engineers, project managers, and other departments to resolve technical issues, discrepancies, and ensure seamless integration of M&E systems with other building components.

- Ensure compliance with regulatory standards, building codes, and quality assurance requirements (e.g., CONQUAS, QM).

- Liaise with clients, consultants, relevant authorities, and subcontractors regarding M&E issues, ensuring effective communication and problem resolution.

- Ensure M&E works comply with Safe Work Procedures and safety regulations throughout the installation and commissioning process.

- Prepare and submit M&E-related documentation, reports, and progress updates as required by the project schedule.

- Handle any other ad-hoc duties or tasks as assigned by management.

Requirements：

- Degree in Mechanical & Electrical Engineering or related fields; PE Board recognized degree is preferred.

- Minimum 8 years of relevant experience in the construction industry, with strong M&E project management expertise and at least one completed project cycle.

- Possess Green Mark Accredited Professional (GMAP) certification is a plus.

- Experience with MOHH or HDB projects is a plus.

- Proficient in Autodesk Revit, BIM software, or other M&E design tools.

- Strong leadership, organizational, and project management skills, with the ability to supervise teams and manage multiple tasks effectively.

- In-depth knowledge of M&E systems, installation methods, and industry standards.

- Good speaking and writing in both English and Chinese.

- With a actual experience of large-scale public building renovation and good relationship with the authorities will be preferred.

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.