1. Conduct data studies and present insights and trends in datasets

2. Lead comprehensive research and analyse research findings to generate insights and recommendations

3. Organise the casting process by conducting initial shortlisting of potential talent to align the talent requirements with the production content

4. Identify critical customer segments, market gaps and competitors to support the development of a marketing strategy and lead implementation of marketing efforts

5. Plan market, competitor and customer research activities and analyse trends and dynamics through information gathered

6. Analyse data to develop insights pertaining to customer behaviours such as how marketing activities may be impacted to increase customer base

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year, including annual 4 rounds-trip tickets to Singapore and separate living accommodations.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Under the Sales Operations Team, the incumbent acts as the primary liaison with insurers and sales consultants in providing hands on end-to-end management of insurance applications.

Job Responsibilities:

• Generate highlights/quotes/insurer’s illustrations for sales consultants’ meetings.
• Provide new business sales support and after-sales policy services support for sales consultants.
• Follow internal processes and ensure proper documentation are obtained and filed in CRM
• Co-ordinate pre-case submission tasks - medical bookings, preparing internal KYC documentations and insurer’s application forms.
• Handle new business case submissions to different insurers and work closely with sales consultants to policy inception.
• Handle monthly bank’s reporting.
• Handle inquiries from internal and external stakeholders and ensure they are answered promptly.

Requirements:

• Minimum 2-3 years of case management experience with HNW clients preferably in the insurance broking or insurance industry.
• Adapt to using different software to generate insurer’s illustrations.
• Strong understanding of different underwriting requirements from the insurers to submit cases efficiently.
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Good interpersonal skill with internal and external stakeholders.
• Able to work with tight deadlines, producing efficient work in a multi-task environment

A Better Co Pte. Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

THE PERSON IS ABLE TO IN CHARGE OF ALL THE SINGER IN THE COMPANY AND ABLE TO PREPARE DANCING , AND PERFORMANCE FOR SINGER. SHE IS ABLE TO CORORDINATE WITH ALL THE PERFORMANCE ARTIST TO PREPARED

FOR ANY PRACTISES OON THE STAGE. SHE MUST BE ABLE TO WORK LATE NIGHTS AND ABLE TO COMMUNICATE

WELL WITH THE SINGER

• Lead the Cleaning team to ensure there is a positive, motivational, supportive working environment.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete.
• A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions.
• Provide professional support to the busines in service-related matters and all contractual matters.
• Ensure high standards are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered.
• Take full ownership and manage to conclusion all cleaning feedbacks or complaints.
• Manage inventory of cleaning materials and equipments.
• Responsible for staff performance & discipline.
• Tabulate worker OT and submit to HR monthly.
• Prepare and compile monthly reports to relevant clients.
• Prepare new staff on-boarding and off-boarding.

1. Laboratory Management and Operations

• Oversee the management of the laboratory and supervise lab staff.
• Ensure quality control and adherence to standard operating procedures (SOPs).
• Enforce quality and customer service standards in all laboratory areas.

2. Cell Culture and Research

• Design and manage cell culture processes, including nurturing and culturing NK and stem cell lines.
• Troubleshoot issues related to cell lines and their performance.
• Prepare research data for analysis, publication, and presentations.

3. Collaboration and Liaison

• Coordinate with local and international cell laboratories for research collaborations.
• Provide expert insights into medical technology queries and findings.

4. Laboratory Procedures and Analysis

• Analyze blood cells using microscopic techniques and procedures.
• Perform and ensure accuracy through regular standardization, calibration, and internal quality control programs.
• Resolve discrepancies in specimen labeling, handling, or collection before conducting procedures.

5. Equipment Maintenance and Inventory

• Operate, calibrate, and maintain laboratory equipment following manufacturer guidelines.
• Conduct basic troubleshooting for equipment malfunctions and arrange for repairs as needed.
• Maintain inventory of laboratory supplies by monitoring stock levels and expediting orders.

6. Professional Development and Reporting

• Prepare detailed reports by collecting, analyzing, and summarizing laboratory findings.
• Enhance professional and technical knowledge through workshops, seminars, professional publications, and self-directed learning.

7. Safety and Compliance

• Maintain a safe and clean working environment by following SOPs, rules, and regulations.
• Adhere to infection control and hazardous waste policies to protect staff and patients.
• Keep accurate records and documentation while maintaining patient confidentiality.

8. Team Contribution

• Actively participate in team efforts and accomplish assigned tasks within the given deadlines.

Requirements

• Proven experience in managing laboratory operations and cell cultures, particularly NK and stem cell lines.
• Strong knowledge of laboratory procedures, including blood cell analysis, equipment calibration, and quality control.
• Hands-on experience with laboratory equipment maintenance and troubleshooting.
• Excellent organizational and inventory management skills.
• Ability to analyze and present research findings effectively.
• Commitment to continuous professional development and staying updated with advancements in the field.
• Knowledge of safety protocols, infection control, and hazardous waste management.
• Effective collaboration and communication skills for working with local and international laboratories.
• Compassion and ability to handle sick pet animals with care and love.
• Bachelor’s degree (or higher) in a relevant scientific field, such as Medical Technology, Biotechnology, or Life Sciences.

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team
A career within digital transformation, SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions.

About the role

You will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Proactive involvement in the implementation of ERP SAP S/4HANA and SD.
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders
• Identify improvement opportunities to achieve clients’ desired business outcomes
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements
• Co-develop deployment/enablement strategy, roadmap and plan to achieve ‘To-Be’ stage effectively
• Conduct deployment activities and measure achievement of desired outcomes
• Lead change for large scale multi-site ERP Implementation SAP S/4HANA (SD) and other related
• transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organisational
• restructurings; organisational capabilities development
• Support and pursuits team with gaining access to tenders, build proposals, win work and deliver projects
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet the firm's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm’s code of ethics and business conduct.

About you

• Demonstrated ability as a workstream lead with knowledge and understanding of SAP S/4HANA application-based solutions
• and proficiency in end-to-end integration with other functional modules specifically for SD.
• Prior experience with identifying and addressing client needs by building, maintaining, and utilising networks of client
• relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex
• written and verbal materials.
• Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and
• deploy S/4HANA Finance business including SAP SD solutions
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology
• platform environment.
• Minimum 5 years and above of relevant experience in SAP S/4HANA SD, MM,
• capacity in advisory or technology consulting workspace.
• Experienced in managing a team.

Duties & Responsibilities:

• Assist in the hiring and training of new employees as well as the continuous training of existing staff
• Maintain high-quality food standards through consistent communications with kitchen crew
• Oversee our kitchen staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Assist in responding to customer complaints quickly and resolve them effectively in the absence of Restaurant Manager
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff

Requirements:

• Previous supervisory experience in the F&B and/or hospitality industry preferred
• Strong multi-tasking skills, with strong focus in restaurant / cafe daily operations related skills
• Exceptional organizational, communication, and customer service skills
• Professional, pleasant, and clean disposition
• Proven ability to work in a fast-paced setting
• Required to work in split-shift environment
• Required to work 6 days a week, including public holidays and weekends
• The physical ability to remain standing for long periods of time

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

REQUIREMENTS:

• Minimum Degree holder in any discipline
• At least 3 years supervisory experience
• Willing to do hands on, operation oriented.
• Strong analytical ability and sensitive to numbers figures and time.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Locations:

Tampines

Bugis

Working days/hours:

11am-8pm / 12pm-9pm , any 5 days in the week

(including weekend and PH)

Job Description:

- Handling enquires, promote app usage and help with crowd control

- Customer service and crowd control

- Any other ad-hoc duties as assigned

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Overview of Restaurant Management Responsibilities

Managing a restaurant involves a multitude of responsibilities aimed at ensuring smooth daily operations, compliance with standards, and financial success. Here’s a detailed breakdown of the key duties and strategies involved in effective restaurant management.

Daily Operations Management

• Overseeing Daily Operations: The restaurant manager is responsible for the overall daily operations, ensuring that everything runs smoothly. This includes managing staff, coordinating service, and maintaining high standards of food quality and customer service
• Compliance with Standards: Ensuring compliance with the restaurant's Standard Operating Procedures (SOPs) is crucial for maintaining operational efficiency and quality. This includes adherence to health and safety regulations as mandated by local authorities such as NEA (National Environment Agency) in Singapore

Financial Management

• Budget Management: The manager must effectively manage the restaurant's budget, including forecasting sales and expenses. This involves creating a detailed budget plan that includes projected sales based on historical data, fixed and variable expenses, and contingency funds for unexpected costs
• Profit & Loss Responsibility: A key aspect of the role is to monitor profit and loss statements closely. The manager should implement cost control measures to ensure profitability while maintaining service quality

Revenue Improvement Strategies

• .Implementing Revenue Strategies: Managers are tasked with developing strategies to improve revenue continually. This may involve menu adjustments, promotional campaigns, or enhancing customer service experiences to attract more patrons
• .Staff Training: Training staff effectively is essential for achieving company objectives in sales, service quality, and overall restaurant appearance. A well-trained team can significantly enhance customer satisfaction and operational efficiency

Customer Service Excellence

• Meeting Customer Expectations: Ensuring that customer needs are met involves providing efficient service and addressing complaints promptly. Managers should engage with customers directly to resolve issues with tact and diplomacy
• Driving Customer Satisfaction: Operational leadership should focus on maximizing customer satisfaction through excellent service delivery and responsiveness to feedback

Team Management

• Managing Staff: A successful manager must effectively lead kitchen and operational staff, including scheduling shifts and overseeing day-to-day activities to achieve both qualitative and quantitative results
• Creating a Positive Work Environment: Fostering a positive culture within the team is crucial for motivation and productivity. This includes regular training sessions, team-building activities, and open communication channels

Administrative Duties

• Handling Administrative Tasks: Managers must also oversee various administrative functions such as managing the POS system, preparing daily and monthly reports, conducting stock takes, and ordering supplies from vendors
• Inventory Management: Keeping track of inventory levels is vital for ensuring that the restaurant operates smoothly without interruptions due to stock shortages or excess waste

MANAGER ( FULL TIME )

PROVIDE MANAGER AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN CERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Roles & Responsibilities

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

1. Staff Management

• Hiring and Training: Recruiting staff, including waiters, cooks, and cleaners, and ensuring they are trained in customer service, food safety, and the bistro's specific procedures.
• Scheduling: Creating work schedules that meet the bistro’s needs while balancing the availability of employees.
• Supervision and Support: Overseeing staff performance, offering guidance, and addressing any concerns or conflicts that arise among employees.

2. Customer Service

• Ensuring Quality Service: Ensuring that customers receive high-quality service throughout their dining experience. This includes greeting guests, addressing complaints, and ensuring timely food and beverage delivery.
• Handling Complaints: Acting as the primary point of contact for any customer complaints, and resolving issues to maintain customer satisfaction.
• Creating a Positive Atmosphere: Establishing a welcoming and comfortable ambiance to encourage repeat business.

3. Operations Management

• Day-to-Day Operations: Overseeing the smooth operation of the bistro, including managing front-of-house and back-of-house activities.
• Inventory Control: Monitoring food and beverage stock, ordering supplies, and ensuring efficient use of ingredients to minimize waste and control costs.
• Health and Safety Compliance: Ensuring that the bistro complies with all food safety, sanitation, and health regulations, including managing cleanliness and safety procedures.

4. Financial Management

• Budgeting and Cost Control: Managing the bistro’s budget, controlling food and beverage costs, and finding ways to reduce overheads while maintaining service quality.
• Pricing: Assisting in setting menu prices based on food costs, market trends, and the competition.
• Cash Handling: Managing cash flow, processing transactions, and overseeing the till system to ensure accuracy and minimize errors.

5. Menu Development and Quality Control

• Menu Planning: Collaborating with the chef or kitchen staff to develop and update the menu, ensuring that it aligns with customer preferences and seasonal offerings.
• Quality Control: Ensuring that food is consistently prepared to the highest standards and that portions are correct.
• Special Events and Promotions: Organizing special events or promotions, such as seasonal menus, wine pairings, or themed nights, to attract more customers.

6. Marketing and Promotion

• Branding: Promoting the bistro’s image, ensuring it has a consistent and appealing brand identity.
• Social Media and Advertising: Overseeing marketing efforts, including managing social media accounts, responding to customer reviews, and running targeted ad campaigns to drive traffic and increase sales.
• Customer Loyalty Programs: Implementing or enhancing loyalty programs to retain regular customers and encourage repeat visits.

The requirements for becoming a Bistro Manager typically include a combination of formal education, professional experience, and specific skills. Here’s a breakdown of the key requirements:

1. Educational Requirements

• Bachelor’s Degree (Optional but Advantageous): A degree in or a related field . A degree can help provide foundational knowledge in business management, operations, and leadership.
• Food Safety and Health Certifications: Managers are typically required to have food safety certifications, such as ServSafe or similar programs, to ensure compliance with health and sanitation regulations.

2. Professional Experience

• Experience in the Food Industry: Most Bistro Managers start out in entry-level positions such as server, cook, or bartender, progressing to supervisory or management roles. Several years of experience in the foodservice industry, particularly in restaurants, cafes, or bistros, is highly preferred.
• Management Experience: Experience in a supervisory or management position is essential. A track record of managing staff, controlling costs, and ensuring operational efficiency is often required.Many Bistro Managers have 3 to 5 years of experience in the restaurant or foodservice sector before being promoted to a managerial position.
  
• Customer Service Experience: Strong customer service skills are critical, as a major part of the role involves interacting with customers and resolving issues. Experience in direct customer-facing roles helps develop this skill.

3. Key Skills and Qualities

• Leadership and People Management: Strong leadership skills are necessary to guide and motivate staff, manage conflicts, and maintain a positive work environment.
• Communication Skills: Effective communication is essential for interacting with customers, staff, and suppliers. The ability to clearly convey expectations, feedback, and resolve conflicts is vital.
• Problem-Solving and Decision-Making: The ability to address issues quickly and efficiently is important. This includes resolving customer complaints, managing operational hiccups, or making decisions on menu pricing and staffing.
• Organization and Multitasking: Bistro Managers must juggle multiple tasks at once—overseeing staff, handling customer service, managing inventory, etc. Organizational skills are essential for keeping everything running smoothly.
• Financial Acumen: Managers need a basic understanding of budgeting, cost control, and profit margins to manage the bistro’s finances effectively. This includes tracking sales, controlling food costs, and optimizing operational efficiencies.
• Attention to Detail: Whether it's ensuring food quality or making sure the restaurant is clean and orderly, attention to detail is critical for maintaining high standards.
• Time Management: The ability to manage time effectively is crucial, especially when balancing the various demands of the business.

4. Technical Skills

• Point-of-Sale (POS) Systems: Proficiency in POS systems to track sales, process orders, and manage transactions is essential.
• Scheduling Software: Familiarity with scheduling tools (like Deputy, 7Shifts, or HotSchedules) can be beneficial for creating efficient staff rosters.
• Inventory Management Software: Familiarity with inventory management software (e.g., BlueCart, MarketMan) can help streamline ordering, stock tracking, and wastage control.

5. Personal Traits

• Strong Work Ethic: The role of a Bistro Manager can be physically and mentally demanding, often requiring long hours, including nights, weekends, and holidays. A strong work ethic and the ability to remain dedicated to the job is crucial.
• Customer-Focused: A passion for hospitality and a genuine desire to create positive experiences for customers is essential for success in this role.
• Adaptability and Flexibility: The food service industry is dynamic and fast-paced, meaning that Bistro Managers must adapt to changing conditions and unexpected challenges quickly.

6. Licensing and Certification Requirements

• Food Safety Certification: Many regions require Bistro Managers to be certified in food safety management. The most common certification is ServSafe, which covers food handling, hygiene, and sanitation practices.
• Liquor License Knowledge: If the bistro serves alcohol, managers may need a liquor license or bartender certification, depending on local laws. Knowledge of responsible alcohol service is important for compliance with legal requirements.
• First Aid and CPR: In some cases, Bistro Managers are expected to have First Aid and CPR certification to handle emergencies effectively.

7. Desirable Additional Skills

• Marketing and Social Media Skills: With many bistros utilizing digital marketing, having skills in social media management or local restaurant promotions can give an added advantage.
• Event Planning: Experience with managing or coordinating events (private parties, special promotions, etc.) can be a plus, especially in a bistro that offers event services.
• Wine Knowledge: While not always necessary, knowledge of wine pairing, wine lists, or even experience managing a wine list can be beneficial, especially in a bistro that focuses on quality wine and dining experiences.

8. Physical Requirements

• Physical Stamina: Bistro Managers often spend long hours on their feet, moving around the bistro to supervise operations. Being physically fit and able to handle the physical demands of the job is important.
• Manual Dexterity: Managers may need to carry trays, handle cash, or assist staff in serving food, so basic manual dexterity is required.

9. Working Conditions

• Long Hours: Bistro Managers often work evenings, weekends, and holidays. Flexibility and the ability to manage these hours are a key requirement.
• Fast-Paced Environment: Given the dynamic nature of a bistro, managers need to be comfortable working in a fast-paced, high-pressure environment.
• Team-Oriented: The role involves working closely with other managers, chefs, waitstaff, and suppliers, so a collaborative attitude is important.

7. Financial Reporting and Analysis

• Sales and Performance Reporting: Analyzing sales reports and customer feedback to evaluate the bistro’s performance.
• Cost Management: Reviewing financial records to ensure profitability and working to improve revenue by managing costs effectively.
• Profitability Analysis: Identifying trends in sales and expenses to improve profitability, such as optimizing menu items and staffing levels.

8. Coordination with Suppliers and Vendors

• Supplier Relationships: Building and maintaining good relationships with suppliers to ensure timely deliveries and high-quality ingredients.
• Order Management: Placing orders for ingredients and supplies, negotiating prices, and ensuring deliveries are on time and within budget.

9. Compliance and Legal Requirements

• Licensing and Permits: Ensuring the bistro has all necessary licenses (e.g., liquor licenses) and complies with local, state, and national regulations.
• Labor Laws: Ensuring compliance with labor laws, such as wage laws, overtime rules, and employee rights.

10. Event Planning and Special Functions

• Private Events: Organizing and managing private events or functions held at the bistro, such as birthdays, corporate events, or weddings.
• Catering: Overseeing catering services if the bistro offers off-site catering, including planning, staffing, and logistics.

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Join Hot Duck, a vibrant Korean-style corndog F&B shop, as our Sub-Manager!

Position Details:

• Work Hours: 44 hours/week with flexible scheduling, primarily from 2 PM to 10 PM.
• Monthly Salary: Starting at SGD 2,700+
• Location: Unit #B2-147, Northpoint City (South Wing), 1 Northpoint Drive, Singapore 768019.

Be part of a dynamic team in a growing F&B brand. Apply today!

Job Description

• Manage shipbuilding projects from construction to completion, ensuring adherence to specifications and timelines.
• Analyze workflows and implement best practices to streamline construction works, reduce costs, and improve productivity.
• Ensure compliance with safety regulations and quality standards throughout the construction process.
• Ensure the works are done within project budgets and identifying areas for cost savings while maintaining quality.
• Serve as the primary liaison between clients, suppliers, and internal teams, providing regular updates on project status and addressing any concerns.
• Identify potential risks in projects and develop mitigation strategies to minimize impact.

Job Requirements

• Bachelor's Degree in Marine Engineering, Naval Architecture or a related field
• Minimum 5 year experience in shipbuilding (FPSO Construction) and marine operation will be advantageous
• Good planning,organization, control, problem-solving, interpersonal and communication skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.