Total 23,627 distribution manager job vacancies in Others category in Singapore

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Supply Chain Manager Job Responsibilities:

• Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost.
• Leads the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
• Directs and coordinates global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.
• Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of product demand.
• Works with warehouse, and logistics departments to determine and set up intercompany transfers.
• Works directly with sales department to determine most cost-effective distribution solution for finished goods transportation to customers.
• Monitors and corrects inventory levels at outside warehouses (3PL) and internally to ensure rotation and maximize working capital.
• Works with freight forwards and transportation companies to set best route and rate (reviews and approves all freight terms and agreements).
• Collaborates with procurement department to determine best practice for freight in and freight consolidation.
• Member of the operations staff, responsible to routinely report on department KPIs along with appropriate analysis and countermeasures where necessary.

Qualifications / Skills Required:

• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
• Ability to conduct detailed procedures in a time constrained environment
• Good written and verbal communication skills
• Strong sense of time organization and urgency
• Able to work independently and within a team

Education, Experience, and Licensing Requirements:

• Bachelor’s degree in Business Administration, Supply Chain/Logistics, or equivalent experience
• 2+ years of supply chain, logistics, or warehouse management experience

RECRUITMENT MANAGER / SENIOR RECRUITMENT CONSULTANT ( JURONG EAST ) - Singaporeans only

This recruitment effort is in collaboration with e2i

Job Description:

· Establish, develop and strengthen relationships with new and existing clients and candidates

· Understand job descriptions & shortlist / attract quality candidates

· Engage in active sourcing / headhunting to proactively source for suitable talent / candidates

· Conduct candidate interviews and manage the candidate/client interviews to ensure full service is provided to clients and candidates

· Work collaboratively with team to achieve sales target

Requirements:

· CEI certification

· Minimum 3 years’ experience in full cycle recruitment covering business development, client partnership, candidate attraction, sourcing, interviewing and placement of candidates

· Strong recruitment experience across different industries

· Excellent influential communications & leadership skills

· Be business minded and strategic to achieve personal and team goals and proactively monitor activities against results

· Passionate, ambitious, resilient and driven to succeed

· Possess a real desire for an accelerated and rewarding career

Salary : $8,000 to $10,000 per month including commission

contact Grace 87952790

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities

• Develop, implement and manage risk management initiatives, policies and procedures
• Identify possible risks to project and stakeholders, as well as create contingency plans to mitigate these risks
• Conduct risk assessments, collecting & analysing documentation, statistics, reports and market trends
• Review, recommend and implement modifications and improvements to mitigate risks
• Plan, coordinate and facilitate hazard and risk management meetings with management and risk management committees
• Manage and review Project Risk Registers on control for effectiveness
• Work closely with other related stakeholders (e.g.: HSE team, technical team, etc.) responsible for the implementation of special risks management related activities to ensure work is conducted in accordance with Project Risk Management Plan
• Prepare and submit risk assessments reports
• Attend all Project Safety Committee Meetings and any other risk management meetings
• Develop and implement the project risk management plan in alignment with the Client’s framework

Job Requirements

• Preferably an engineering Diploma or degree holder (MEICA Project), Civil Engineering (Building Project)
• Minimum 10 years of related experiences in Risk management for construction / MEICA / EPC works in the project environment
• Must possess Environmental, Water or Waste Water Engineering experiences (MEICA Project)
• Able to communicate clearly with people at all levels about goals, responsibility, performance, expectations, and feedbacks
• Excellent verbal and written communication skills
• Computer Literacy, Proficient with Microsoft Office application
• Excellent organizational skills and attention to details
• Strong leadership and good in facilitation skills

Responsibilities:

• Manage daily store operations to ensure seamless and smooth customer experience.
• Implement and administer Inventory Purchasing / Receiving Procedures.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by Team Members.
• Implement and manage in-store service standards and customer service & rewards systems.
• Manage store equipment maintenance plans.
• Manage the Store’s Operating Budget by overseeing expense control and food purchasing activities in accordance to agreed targets.
• Monitor, manage cost and approve ad hoc Store expenses and Team Member claims within approval limits.
• Manage and oversee weekly rostering of the Team.
• Conduct orientation and training of team members.
• Conduct performance appraisal of all Team Members in the Store team.
• Any other duties that may be assigned.

Requirements:

• At least 4 or more years' of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Willing to work on rotating shifts, weekends and public holidays.

• Responsible for all the cost estimates for Marine/Coastal Tender Projects.
• Participate in value engineering and determining the price of the service.
• Assist in projects to check and ensure timely upstream claims to clients are maximize to the company interest including variation order.
• Update on any major contractual status, arise after discussion with project sites and any changes in project budget and to ensure accurate.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 8 years of contract management experience in Marine/Coastal Projects.
• Hands-on experience from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Logistics Manager

Duration: 6 Months Contract (Renewable / Convertible)

Location: Tuas

Our client is a fully integrated, global immunotherapy powerhouse who have been working on automated and digitized processes and build continuously capabilities for specialized manufacturing, either for individualized vaccines or for large-scale products like COVID-19 vaccine.

Job Purpose

• Responsible for all movement and distribution of pharmaceutical products at Singapore site.
• Reports to the SCM Head based in Singapore.

Responsibilities

• Developing logistics strategies: Responsible for developing and implementing logistics strategies that align with the company's overall goals and objectives, while ensuring compliance with relevant regulations such as Good Distribution Practice (GDP).
• Coordinating transportation: Responsible for coordinating the transportation of pharmaceutical products, ensuring that shipments are delivered on time, and ensuring that products are transported in appropriate conditions.
• Analysing data: Responsible for analysing logistics data to identify areas for improvement and cost savings, while ensuring that data is handled in compliance with GDP.
• Ensuring trade and quality compliance: Responsible for ensuring that all logistics operations are compliant with relevant regulations and laws, such as Customs, GDP, as well as ensuring that products are handled in compliance with applicable regulations such as Good Manufacturing Practice (GMP).
• Documentation and Recordkeeping: Oversee the creation and maintenance of accurate documentation for all supply chain activities. Ensure proper recordkeeping to demonstrate compliance with regulatory requirements by consulting the setup of new processes or the improvement of existing processes.
• Risk Assessment: Identify and assess potential compliance and safety risks within the supply chain and develop strategies to mitigate them.
• Ownership of any transport verification activities on site.
• Process owner for transport management system, and actively support during implementation.
• Subject matter expert for all cold chain activities on site. Support future site projects with this knowledge as and when requested.
• Emergency Preparedness: Develop and maintain contingency plans for supply chain disruptions, ensuring business continuity and compliance during unforeseen events.
• Collaborating with other departments: Responsible for collaborating with other departments, such as production, quality control and quality assurance, to ensure that logistics operations are aligned with overall business objectives, while ensuring that products are handled in compliance with applicable regulations.

Key Stakeholders’ Interface

• Local: QA, QC, Production, Engineering, Procurement, Site Operations, IT, MSAT
• External: Global SCM, Global Customs, Clinical trial supply management, Logistics service provider and relevant Singapore authorities as required.

Requirements

• Solid understanding of Logistics and warehousing operations; with 8+ years of relevant experience
• 5+ years of experience in the GMP environment
• Extensive cold chain logistics experience.
• Good understanding of Good Distribution Practices (GDP) mandated by HSA.
• Experience working in QMS / ERP / Transport Monitoring systems
• Undergraduate degree in Business, Science or Supply Chain disciplines is ideal
• Sense of ownership and honesty (proactive handling of errors)

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Description

• Prepare documentation required for the project
• Coordinate with various government and utility agencies for site clearance
• Work with team of engineers and supervisors to execute all site works
• Plan, schedule and monitor progress on site
• Ensure all works adhere to planned timeline
• Coordinate and direct workers and subcontractors
• Prepare and submit reports as required
• Minimize environmental impact from the construction activities
• Ensure the adherence to all HSE policies
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and workplace as required
• Any other duties that may assigned from time to time by Management

Requirements

• Degree holder in Construction/Building or related discipline
• Min 10 years of working experience in construction industry
• Good project management, communication and good leadership
• Good leadership and organizing abilities

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Assistant Manager (Customer Experience) at SAFRA

Are you passionate about enhancing customer satisfaction and driving continuous improvement in service excellence? Join SAFRA's dynamic team as an Assistant Manager in Customer Experience!

Key Responsibilities:

Manage SAFRA’s customer feedback management system and implement key initiatives for continuous Improvement in Service Excellence

Duties/Tasks:

1. Manage the Customer Feedback Management process, addressing assigned feedback, ensuring appropriate follow-up actions by stakeholders, and tracking the progress of corrective/preventive actions, including the timely closure of associated reports.

2. Work on service-related initiatives and recognition scheme

3. Assist in fostering a service-oriented culture and implementing service branding initiatives within SAFRA.

4. Assist in planning and executing service training sessions, facilitating training programs to enhance members' experience and engagement.

5. Conduct both qualitative and quantitative assessments of customer journey, service standards, customer engagement, and service branding.

6. Perform customer experience analytics, generating accurate, comprehensive, and timely statistical data, and maintain analytics reports for internal stakeholders' access.

7. Provide assistance in organising and preparation of meetings, internal conference, and townhall.

8. Undertake any other duties as assigned from time to time.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field.

· Proven experience in customer experience management or related roles.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Ability to work collaboratively with cross-functional teams.

If you are ready to make a significant impact on SAFRA's customer experience journey, apply now and be part of our commitment to excellence!

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Embark on a journey with SBHK PTE. LTD. as a Central Kitchen Manager, overseeing culinary operations and contributing to our culinary excellence.

Responsibilities:

• Lead and manage the Central Kitchen team, ensuring efficient and high-quality food production.
• Develop and implement strategic plans to optimize kitchen workflow and enhance overall efficiency.
• Maintaining high culinary standards.
• Implement and enforce safety and sanitation protocols, ensuring compliance with health regulations.
• Oversee inventory management, procurement, and vendor relationships for seamless kitchen operations.

Qualifications:

• Strong leadership skills with the ability to inspire and motivate a team.
• In-depth knowledge of culinary practices, food safety, and kitchen management.
• Excellent organizational and problem-solving abilities.

Benefits:

• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, maintaining smooth operations and delivering an exceptional dining experience.

• Oversee and manage the FOH staff and maintain a high standard of cleanliness and ambiance.
• Ensure excellent customer service and resolve issues promptly.
• Monitor F&B quality before it is presented to customers, as well as address any issues with the kitchen or service staff to maintain high standards.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Assist in store documentation and provide regular updates to the Restaurant Manager.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 1 year working experience in a restaurant, hospitality management and/or other related field.
• Ability to handle challenges and solve problems.
• Strong leadership and team management skills.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Responsibilities

• To assist the day to day customer services and admin activities of the factory.
• Manage incoming phone calls and online enquiries.
• To assist and support the procurement process
• To generate Purchase Order for customers and respective factories, suppliers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Follow communication procedures, guidelines and policies
• Other ad hoc admin duties

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

• Lead tender team and plan sales strategies to meet company’s target.
• Handle for project budget and ensure tender submission within tight deadline.
• Plan and prepare business proposals and solutions.
• Develop cost competitiveness during tender for higher profit margins.

Requirements:

• Degree in Quantity Surveying or equivalent.
• At least 5 years of tendering works experience in Singapore Construction Industry.
• Excellent presentation and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Motivated and independent individual to assist in managing the site operation activities for various sites.

Degree in construction related discipline with min 5 years of experience in managing construction sites or Diploma in construction discipline with min 10 years of experience in managing construction sites.

Experience in HDB upgrading projects is preferred.

Excellent communication skills with various stakeholders.

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, including the Business Centre, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

a) Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

b) Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

c) Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Secretary, Sales and other relevant Departments are informed of the VIPs.

d) On commencement of shift to check Log Book for messages and follow up actions. Ensure keys in his custody are issued only to authorised personnel. Initiate

correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.

e) Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

f) Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

g) Responsible for training of all reception staff including planning, organising and conducting OJT.

h) Conduct spot checks on the outlets in the absence of Outlet Manager.

i) Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.

j) Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.

Responsibilities:

- Responsible for smooth and efficient running of the daily operations
- Responding to feedback and customer complaints
- Achieve profitability through exercising cost control
- Manage restaurant liability through human resource standards, safety and security
- Maintaining high standards of quality control and restaurant’s hygiene
- Training and developing staff
- Managing staff and providing feedback
- Role model the standards of performance, appearance and behaviour at all times
- Responsible for team motivating and forging a performance driven team
- Manpower planning
- Responsible for monthly inventory submission
- Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc).
- Collection of customer feedback.
- Ensuring sufficient stocks for daily operations.
- Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

- Minimum 5 years of experience in F&B (Assistant Manager)
- Experience in running a Japanese concept pubs/ bars will be an advantage
- Knowledge of bar inventory management
- Energetic, able to work in a fast paced environment
- Great leadership, interpersonal, and communication skills.
- Service and result oriented, good team player.