Total 25,715 human resource manager job vacancies in Others category in Singapore

Responsibilities

• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

Responsibilities

• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

Job Description

We are looking for a trustworthy, take-charge individual to join our growing business as a site supervisor. The role of a site supervisor has broad responsibilities, from managing staff and overseeing projects, to maintaining safety protocols and implementing site procedures. Our ideal candidate is experienced, responsible, and team-focused.

Job Requirements

• Years of prior experience in managerial or supervisory roles
• Reading comprehension of technical documents
• Excellent written and spoken communication skills
• Exemplary analytic problem-solving and troubleshooting skills
• Proven leadership skills with a large and diverse workforce.

Job Description

• Cooks guests' orders according to their preferences
• Employs food safety best practices and makes sure that all kitchen staff members do the same
• Acts with appropriate caution in a dangerous environment where there are knives and high-temperature surfaces
• Selects choice ingredients that will give dishes the best flavour
• Experiments to come up with new specialties that will draw diners into the restaurant

Job Requirements

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• able to work on sat,sunday and public holiday.

Job Description:

We are looking for a Beautician to take care of our customers’ cosmetic needs, include removing hair, recommending skin care therapies and managing client appointments. You should be well-versed in beauty treatments, including hairstyling, makeup, facials, hair removal, manicures and pedicures. Ultimately, you will ensure our clients receive high quality cosmetic services and walk out our door smiling.

Job Requirements:

• Proven work experience as a Beautician.
• Hands-on experience with makeup and hair removal techniques.
• Familiarity with skin care therapies, like moisturizing, exfoliation and peeling.
• Knowledge of beauty products and trends.
• Ability to provide personalized services based on each client’s requirements.

Job Description

• To ensure on time / proper lodgement of collected mailbags from street posting boxes, post offices, regional bases and other assigned collection centres to the relevant departments.
• To ensure correct labelling of mailbags / any other bags that requires to be labelled.
• To perform collection / dispatch / transportation duties as deployed by company and to carry out the duties diligently as per instructions given.

Job Requirements

• Prior experience as a Logistics Assistant at a large warehouse.
• Strong communication, memorization, and teamwork skills.
• Possess a valid Class 4 License
• Able to carry heavy loads (30 kg)
• able to work on sat and PH.

Responsibilities

• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

Responsibilities

• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

• Job Description
• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

• Plan, implement and monitor the care process, referral and follow-up workflow.
• Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
• Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
• Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
• Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
• In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protectionand security guidelines.
• Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
• Other ad-hoc assignments at the discretion of the Department Head

Qualifications

• Min Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Plan, implement and monitor the care process, referral and follow-up workflow.
• Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
• Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
• Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
• Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
• In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protectionand security guidelines.
• Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
• Other ad-hoc assignments at the discretion of the Department Head

Qualifications

• Min Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Implementation of HR Policies & Practices

• Understand the Leighton Asia HR Policies and practices defined by the corporate HR function and the organisation’s overall talent strategy.
• Communicate and implement current policies/practices, policy changes and new HR initiatives at project level; Seek support from Head Office (HO).
• Coordinate with respective team leads for allocation of tasks to team members as per plan.
• Analyse movement in volume of requests over time and highlight any downward/upward trend to supervisor for additional resource planning

Recruitment, promotions & transfers

• Review tracker shared by the project teams for open positions
• Coordinate with project teams to identify and promote existing personnel to fill openings prior to external recruitment
• Liaise with the recruitment team to close pending openings in order of criticality
• Identify resource requirements across projects and recommend employees for transfer based on project requirements, past performance of employees and employees’ own preferences
• Coordinate with project teams and HO to complete the transfer process and for appropriate contract extensions/terminations

Performance Management

• Coordinate with project teams to oversee implementations of the performance development review (PDR) process on the projects within stipulated timelines.
• Explain the PDR process in its current form and any changes from the previous cycle, as applicable, to the project teams.
• Share existing process documents, templates, etc.; Oversee timely completion of the process and related documentation/submission.
• Seek support from Project Director to expedite the process in case of any delays.

Training & Development

• Collate Appraisal results and identify training needs of individuals in line with the same
• Create training calendar for each project and share with the Project Director and respective department heads
• Track completion of training programmes via the training calendar; Follow-up with respective project teams and escalate to Project Manager, if required

Grievance handling & employee welfare

• Act as intermediary between employees for dispute resolution; Identify employee grievances on project sites and share the information with the Project Director, departments heads for resolution
• Share relevant information with healthcare providers for prompt & timely healthcare services to personnel
• Coordinate with healthcare providers to obtain “fit to work” certification for personnel post treatment

People management

• Set objective goals, evaluate performance of subordinates and provide them regular feedback
• Identify performance gaps in subordinates and provide necessary support to close such gaps
• Recognize and encourage high performing subordinates
• Train and mentor subordinates on technical as well as behavioral aspects of their respective roles
• Provide opportunities to the team to develop their capabilities

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Human Resources or equivalent.
• Able to meet deadlines and work under pressure

• Up to $8,500 + Performance Bonus
• Conveniently located near an MRT station (Circle Line)

Key Responsibilities:

• Oversee tax compliance matters and collaborate with external consultants for Singapore and overseas jurisdictions
• Provide day-to-day tax advisory support, including business planning, review of commercial contracts, and cross-border transactions
• Offer technical tax support to regional and local finance teams and business units within the Group
• Monitor and assess new and proposed tax legislation, ensuring the business adapts accordingly
• Identify tax-efficient strategies, assist in business acquisitions, restructurings, and risk mitigation
• Support the finance team with tax provisioning processes

Job Requirements:

• Degree in Accountancy or relevant professional tax qualifications
• Minimum of 6 years of in-house tax experience, with strong knowledge of tax accounting, compliance, and returns
• Regional tax exposure in markets such as Malaysia and Hong Kong is highly preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46

Job Opportunity: Part-Time Office Manager (Admin/Finance)

Organisation Overview:
Soristic is a Social Impact Consultancy dedicated to reducing societal inequality by collaborating with partners to drive measurable and sustainable change. Our work spans three core areas: Philanthropic Support, Research and Evaluation, and Capacity Building.

Position Overview:
We are seeking a Part-Time Office Manager (Admin/Finance) for a minimum period of 6 months to join our small and dynamic team.

• Location: Tanjong Pagar
• Working Days: 3 days per week (Monday, Wednesday, Thursday)
• Working Hours: 9 AM to 1 PM
• Work Mode: Hybrid (1-2 days in the office weekly)

Primary Responsibilities:

1. Provide administrative and HR support.
2. Collate receipts and tally project expenditure.
3. Manage invoicing and track payments.
4. Handle basic communication emails with partners.
5. Perform other ad-hoc duties as assigned

Key Requirements:

1. Proficiency in Microsoft Office (Excel and Word).
2. Basic skills in tracking expenditures using Excel (accounting background not required).
3. Ability to multitask and work independently.
4. Positive attitude with a willingness to learn.

Why Join Us?
We are looking for individuals passionate about social causes and eager to contribute to creating social impact as we expand our work. This role is ideal for someone who can work independently, multitask, and thrives in a flexible work environment that supports balancing personal responsibilities.

If you're enthusiastic about making a difference, we'd love to hear from you!

Responsibilities:

• Lead technical team in BIM operations from setting up of project to modelling to troubleshooting of model issues to ensure timely delivery of BIM model for Client’s design reviews, statutory submissions and tender documentation
• Develop project BIM execution plans, coordinate and resolve issues arising from BIM operations with other consultants
• Ensure quality and standard of BIM workflow and deliverables are met by the project team
• Review all BIM supporting infrastructure & software of the office and recommend improvement plans
• Responsible for supervising and training of BIM department
• Setting up of Corenet X workflow within the office

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Demonstrate ability to follow instructions and execute and adapt to new process procedures and workflows

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• Oversee overall operations in Papua New Guinea, including Sales, Warehouse, Accounts, and Admin.
• Drive sales growth and strengthen customer relationships, focusing on key accounts.
• Manage inventory to ensure optimal stocking of high-demand products.
• Develop and maintain strong networks with government agencies and private entities to support operations.

Requirements:

• Minimum 10 years of relevant experience in a leadership role.
• Diploma or Degree holder.
• Proven ability to work effectively in challenging environments.
• Strong leadership, interpersonal, and communication skills.
• Results-oriented with excellent direct sales and planning abilities.
• Resilient, hardworking, and detail-focused.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R24125695

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Why Us?

• Basic + AWS + VB
• Working Location: Woodlands Industrial
• Working Days: Monday to Friday / Tuesday to Saturday
• Working Hours: 9am - 6.30pm / 9.30am - 7pm / 10.30am - 8pm

The Role:

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitable qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

What are we looking for?

• At least 5 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experience with method-related tasks, including development, verification, validation, and enhancement.
• Experience in PCR and Bio-Molecular Work
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Experience in audit & CAPA management skills.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

Key Responsibilities:
Full Set of Accounts Management: Independently manage the complete set of accounts for various clients, ensuring accuracy and timeliness.
Month-End Closings: Execute month-end closing processes efficiently for multiple companies.
Management Accounts Preparation: Develop comprehensive monthly management accounts and reporting packages.
Group Account Consolidation: Handle the consolidation of financial statements for simple to complex group structures.
Financial Statement Compilation: Prepare financial statements in line with Financial Reporting Standards.
Mentorship: Guide and mentor junior associates, fostering their professional growth.
Team Supervision: Oversee junior associates to ensure high-quality work and achieve departmental goals.
Financial Management Support: Assist in delivering expert financial management services to our clients.
Problem-Solving: Address and resolve accounting issues promptly as they arise.
Client Advisory: Provide clients with insightful advice on finance operations, accounting systems, and reporting requirements.
Ad-Hoc Assignments: Tackle special projects and assignments as needed.

Job Requirements:
Tax Guidance: Knowledge and experience in tax computation and advisory for clients will be highly advantageous.

58 RECRUITMENT PTE. LT

19C9772

88669833

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

The Westin Singapore is seeking a Revenue Manager to maintain the transient rooms inventory for the hotel and maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of the hotel. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

Analyzing and Reporting Revenue Management Data

· Compiles information, analyzes and monitors actual sales against projected sales.

· Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

· Analyzes information and evaluates results to choose the best solution and solve problems.

· Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

· Generates and provides accurate and timely results in the form of reports, presentations, etc.

· Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

· Maintains accurate reservation system information.

· Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

· Generates updates on transient segment each period.

· Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy

· Updates market knowledge and aligns strategies and approaches accordingly.

· Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

· Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

· Establishes long-range objectives and specifying the strategies and actions to achieve them.

· Takes a predetermined strategy and drives the execution of that strategy.

· Demonstrates knowledge of job-relevant issues, products, systems, and processes.

· Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

· Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

· Provides revenue management functional expertise to leadership team

· Ensures hotel strategies conform to brand philosophies and initiatives.

· Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

· Prepares sales strategy meeting agenda, supporting documentation.

· Communicates proactively with properties regarding rate restrictions and strategy.

· Manages rooms inventory to maximize rooms revenue.

· Assists hotel with pricing and provides input on business evaluation recommendations.

· Leads efforts to coordinate strategies between group sales offices.

· Supports selling initiatives by working with all reservations team

· Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

· Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

· Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

· Initiates, implements and evaluates revenue tests.

· Provides recommendations to improve effectiveness of revenue management processes.

· Communicates brand initiatives, demand and market analysis to hotel

· Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

· Promotes and protects brand equity.

Building Successful Relationships

· Develops and manages internal key stakeholder relationships in a proactive manner.

· Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Attends staff/forecast/long range meetings as requested by properties