Total 37 Manager lead buyer job vacancies in Others category in Singapore

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!

Job description

As a Lead Delivery Manager, you will be at the forefront of driving project success by ensuring timely and high-quality deliveries, nurturing client relationships, and guiding cross-functional teams to excellence.

ABOUT THE ROLE

• Design and oversee detailed project delivery plans that align with client needs and organizational objectives.
• Inspire and lead delivery teams, promoting collaboration and maintaining high performance standards.
• Build and sustain strong client relationships, acting as a trusted advisor throughout the project lifecycle.
• Proactively manage risks, identifying potential challenges and implementing mitigation strategies.
• Track and report on project metrics, ensuring transparency and accountability for stakeholders.
• Drive continuous improvement initiatives and implement best practices to optimize delivery processes.
• Partner with sales and pre-sales teams to define project scope and objectives in the early stages.
• Support professional growth by mentoring team members and identifying development opportunities.

ABOUT YOU

• Bachelor’s or Master’s degree in Management, Engineering, or a related field.
• Proven experience in managing project deliveries within consulting, technology, or engineering sectors.
• Expertise in project management frameworks, including Agile, Scrum, and Waterfall methodologies.
• Strong leadership skills with the ability to manage and motivate diverse teams effectively.
• Exceptional communication and stakeholder management abilities at all organizational levels.
• Analytical thinker with a solution-oriented approach to challenges.
• Fluent in English; proficiency in additional languages is an advantage.
• Adaptable, proactive, and energized by a fast-paced environment.

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics

About CapBridge

CapBridge, a member of FOMO Group, is a leading digital investment platform headquartered in Singapore. As a Capital Markets Services licensee, CapBridge is regulated by the Monetary Authority of Singapore (MAS) to deal in capital markets products, including securities and collective investment schemes, and to provide custodial services. It is also an exempt financial adviser licensed to issue or promulgate analyses and reports on investment products.

CapBridge enables HNWIs and institutional clients to invest in traditional and digital assets via its one-stop digital investment platform, providing highly curated, top-quality, and institutional-grade opportunities to meet clients' diverse asset allocation needs. Through CapBridge's associated company, FOMO Pay Pte Ltd, a regulated MAS Payment Services Act (PSA) Digital Payment Token (DPT) entity, qualified clients can also invest into CapBridge curated products using DPTs, providing a seamless bridge between Traditional Finance (TradFi) and Web3 Finance.

We are currently looking for a Lead Custody Manager to join our team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Processing and in ensuring timely and accurate processing of trading/settlement, funds handling, reconciliation, corporate action events/dividend payments
• Close monitoring of client subscriptions, redemptions and fund action timelines
• Liaise with external trustee, issuers and investors on operational queries and corporate actions
• Undertake checker role in the KYC/onboarding process and liaise with Compliance team to ensure AML/CFT requirements are adhered to
• Comply with all procedures and ensure proper documentation
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Liaise with Finance team on fees chargeable for investors and issuers
• Liaise with third party vendors in areas relating to custody and secondary market operations
• Support the implementation of new projects, systems or business initiatives from operational perspective/ system enhancements
• Prepare data, analysis and reports on periodic basis
• Other ad-hoc duties/ projects as assigned

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field
• Minimum 5 years of relevant work experience in the custody sector in a regulated entity
• Knowledge of the Securities & Futures Act, its relevant notices and guidelines
• Proficiency in English and Mandarin is preferred to liaise with local and international clients.
• Meticulous personality with a proactive approach to operations and execution.
• Strong analytical and strategic thinking skills, with the ability to identify and improve processes.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.

Climate Lead/Head

Developing communities, insights, partnerships to position Asian philanthropy for impact on climate change

Asia Philanthropy Circle (APC) is a community of philanthropists who are collaborating to chart a fair, prosperous, and sustainable future for Asia. Our members, across 13 markets, champion social innovation for public good, and pioneer collaborative approaches to address systemic challenges. Through our collective impact, APC aims to accelerate public good for a better Asia. We are a registered charity headquartered in Singapore.

Founded by Asian philanthropists, APC furthers the aspiration for collective impact through peer exchanges, collaborative projects and the development of initiatives and knowledge resources to build the regional social impact ecosystem.

APC’s new 2023-2027 strategy focuses on amplifying the collective impact of our close-knit community through continuing to grow community & capacity for strategic giving, through seeding collaborative initiatives and through ecosystem building and strategic partnerships for scale. A major portfolio is developing around climate, particularly its intersections with other SDGs and key areas of societal development in Asia. Hence, we are looking for a Climate Lead/Head to spearhead our efforts in supporting members and the wider ecosystem with climate action. This person will lead the development of a portfolio of work that would include community & relationship building, conducting research that leads to action; conceptualizing and driving climate-focused projects; and establishing productive working relationships and impactful collaborations between APC members and with the wider climate and development impact ecosystem.

Responsibilities

This is an exciting opportunity for a passionate and driven leader with experience at organizations dedicated to inspiring and engaging people through game-changing insights and action to shape the future of climate philanthropy in Asia, building on the successes of the two-year APC Climate Collective. Responsibilities include:

1. Develop and execute APC’s Climate Portfolio

• Lead scoping, design, and research. Drive the development of insights into actionable ideas for addressing climate change in Asia and their intersection with development, in order to identify the highest-impact interventions for Asian philanthropy to engage on the issue.

• Deliver recommendations for projects that ground APC members in climate issues and action. Provide clear, effective evidence-based recommendations for philanthropic and stakeholder action, by cutting through complexity to propose collaborations and/or solutions with a good chance of success.

• Proactively identify common themes for collaborative action. Identify and share avenues for collective action with members, including with regional and international climate actors and other collectives. Facilitate the collaboration process to co-fund climate projects.

2. Build a Community Around Climate Issues

• Plan, coordinate and facilitate the Climate Portfolio’s activities to provide a fulfilling experience for different types of members in their journey exploring climate philanthropy

• Engage with APC members to understand interests and create interesting interactions. Based on collective intelligence from research, projects or member experience, develop tools, resources and events for learning and action in the areas of biggest need.

• Inspire stakeholders toward action, by connecting with new knowledge and interesting partners. Manage multi-stakeholder projects / teams to common outcomes and deliverables.

• Provide targeted issue-based research support to help groups of members strategise and implement their climate philanthropy activities.

• Build strong relationships with ecosystem stakeholders (e.g. academia, civil society organizations, government, intermediaries etc.)

3. Amplify Portfolio’s Impact through Communications and Partnerships

• Enable APC to exercise thought leadership. Create or facilitate creation of content for publication in-house or in industry publications, news media, social media etc. with support from others no the team including leadership team and the Communications Manager.

• Develop and execute influence and partnership strategies. With team support, identify key target audiences and develop narratives, communications strategies, and partnership strategies to achieve impact goals identified for climate in Asia. May include building coalitions and partnerships to navigate political landscapes and accelerate action.

• Lead content for climate-focused events, executing communications in close partnership with the APC Communications Manager. Represent APC on climate issues and act as liaison with external stakeholders and potential partners.

4. Contribute to a Positive Team Culture

• Drives the climate portfolio, with team support. Thoughtfully leads self, and where appropriate, provides direction, cultivates ownership, and removes obstacles to work for other team members, including staff at related organisations.

• Develops talent. Proactively manage their own professional development together with the direct supervisor, and formally supervise and/or informally mentor others

• Nurtures innovation. Build a culture of openness to feedback, learning and innovation and that reflects APC’s values and actively seek out opportunities to identify and implement initiatives to increase effectiveness across the team or portfolios of work.

This is a full-time role based in Singapore. An integral part of the team, this candidate will be involved in multiple aspects of APC’s work with other team members. This is an opportunity to shape the growth of Asian philanthropy at multiple levels.

Qualifications

• 5-10+ years of relevant work experience preferably in a strategic or stakeholder management role, especially with regular interactions with senior stakeholders

• Past experience in climate, nature and/or environment issues

• Adept with a variety of writing and communication styles to frame ideas and concepts effectively for different target audiences

• Desirable: Track record of community building

• Desirable: Experience in the social impact or public sector, or at least demonstrated interest and/or experience in nonprofits, philanthropy/grant-making and/or public policy

About you

• Strategic, systems thinker with a passion for solving complex societal issues and keen to apply skillset toward social impact / philanthropy

• Knowledgeable about climate issues and stakeholders in Asia and can build on this experience to develop the portfolio and support stakeholders effectively for impact.

• A community builder, with strong interpersonal and verbal communication skills and the confidence to build relationships and communicate regularly with very senior leaders. You engage stakeholders in sharing their collective knowledge and expertise to deliver valuable contributions and can build relationships with, and proactively include people whose identities and backgrounds differ from your own

• Analytical rigor and problem-solving skills, able to analyze problems, structure approach, synthesize complex information and develop actionable recommendations. You demonstrate good judgement and clear analytical thinking in gathering and leveraging useful data to build and inform strategies for action

• Drives to action. Grasps ideas on-the-go and able to quickly translate concept to output.

• Hunger and humility to learn given the diverse skillsets needed in a fast-evolving field

• Entrepreneurial mindset, adaptable, proactive, and operates with a sense of urgency. You feel confident managing projects with multiple workstreams, and aligning teams on goals and objectives, with the ability to organise and prioritise your work over a period of time.

• Enjoys working with a culturally diverse team in a mix of remote and hybrid arrangements

Apply

Interested candidates should write in with your CV and areas of interest to [email protected]

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is the Innovation & Entrepreneurial arm of National University of Singapore (NUS). The Ecosystem Building team operates one of the most extensive startup ecosystems in the world, leveraging on world-class research and innovation capabilities twinned with market connectivity through our regional and global nodes.

We are recruiting the pioneering team for our CyberSG Talent, Innovation and Growth (TIG) Collaboration Centre, established in collaboration with the Cybersecurity Agency of Singapore (CSA). The Centre serves as a convening platform to integrate and create cybersecurity programmes for industry and talent development in Singapore, and serves as a global node for international cooperation on innovation. It will help build a vibrant cybersecurity ecosystem by bringing together local and international cybersecurity stakeholders, including industry, academia, cybersecurity professionals and government stakeholders to leverage the opportunities posed by digitalisation. If you are eager to make a difference and are not afraid to be challenged, here is an opportunity to drive impact with an exceptional platform.

We are currently hiring a Venture Manager/Lead to anchor our Innovation (Venture Development) pillar.

In this role, you will:

• Develop and execute venture programmes that will help to nurture and grow cybersecurity companies in Singapore.
• Source and build pipeline of potential cybersecurity companies for the programme
• Serve as a mentor, co-builder and evangelist in journeying with selected companies in achieving their milestones thoughout the programme
• Cultivate relationships with mentors, industry experts, investors and partners to create a supportive network for the companies. Leverage on these connections to provide the companies with access to relevant expertise and resources, support them in fund raising and identify opportunities for growth.
• Ensure smooth execution of programme activities and manage related stakeholders and resources, both internal and external.
• Collaborate with local and global partners to foster innovation and entrepreneurship.
• Provide programmes needs analysis, proactively tracking programme progress and outcomes and iterate on programme design as necessary using a data driven approach.
• Serve as an active ambassador for our programmes and see to the marketing of our programmes to relevant audience.

Qualifications

• No less than 10 years of working experience in roles related to technology commercialisation, of which with no less than 5 years of experience in a business leadership role.
• Strong track record in developing and scaling up new ventures
• Strong network with innovation communities locally or overseas will be an added advantage.
• Excellent communication and presentation skill.
• Possess strong leadership and people skills. Is driven, flexible, entrepreneurial and resourceful.
• Good project management skills and readily embrace a data driven approach in providing operations and reporting.

As the Cloud Lead, you will be responsible for leading the design, implementation, and management of our cloud infrastructure. You will work closely with cross-functional teams to ensure the successful deployment and operation of cloud solutions that align with our business goals. This role requires a strategic thinker with a deep understanding of cloud technologies and a passion for driving digital transformation. The role of the Group Cloud Lead is for the following activities:

Responsibilities:

• Develop with the support of the IT leadership teams and execute a comprehensive cloud strategy that supports the company's business objectives.
• Lead the design, implementation, and management of cloud infrastructure and services.
• Collaborate with IT, security, and business teams to ensure seamless integration and operation of cloud solutions.
• Oversee the migration of existing applications and data to the cloud.
• Ensure the security, scalability, and reliability of cloud environments.
• Manage cloud budgets and optimize costs.
• Stay up to date with the latest cloud technologies and best practices.
• Provide technical leadership and mentorship to team members.
• Develop and maintain cloud disaster recovery and business continuity plans.
• Monitor and troubleshoot cloud performance and issues.
• Provide architecture leadership across forums and steering committees in key decision making for cloud operations,
• Work with the IT leadership to ensure that broader architecture decisions consider cloud options prior to investment
• Be key point of contact for external relationships with Cloud and System Integrators

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• AWS certified solution architect professional
• At least 12 to 15+ years’ experience of working within cloud environments of which 7-8 years working in AWS cloud architect role. (will need to be hands on)
• Proven proficiency in AWS cloud technologies, including SaaS, IaaS, PaaS, and CaaS, along with network and endpoint services, security services, storage management, backup and recovery solutions, and third-party service integrations.
• Extensive experience in cloud migration strategies, encompassing both cloud-to-cloud and on-premises-to-cloud migrations.
• Experience of designing and building landing zones.
• Track record of successful collaboration with System Integrators to facilitate seamless migrations and transitions into business-as-usual operations for medium-sized multinational organizations.
• Proficiency in leveraging change management toolsets to support transformational initiatives.
• Familiarity with professional project management methodologies and frameworks, validated by a recognized qualification.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

JOB DESCRIPTION

The IT Team Lead/Assistant Manager will assist with the conceptualization, proposition, sourcing, implementation, support & upgrade of new or existing IT systems in a timely & cost-effective manner, to support Care Corner's evolving strategy to deliver services more effectively in an increasingly digitalised & connected world.

This role will provide business, technical & administrative support to internal teams, vendors, funders, regulatory bodies and other stakeholders, both for IT system/project implementation as well as day to day IT operations, including contracts and subscriptions, data protection and cybersecurity, as well as end-user support and training.

The IT Team Lead/Assistant Manager will report to the Head of IT and Digitalisation, and may have direct or indirect reports.

RESPONSIBILITIES

Specific responsibilities for this role include:

• Identify, propose and initiate IT projects and activities within Care Corner, involving services, tools and platforms, with quantifiable & significant gains on cost efficiency, process effectiveness, and resource productivity, as well as benefits to the business & operations of Care Corner, while adhering to security and data protection standards.
• Optimize, and automate, where applicable, data design and process flow across various systems to facilitate timely data analytics and planning. Systems include those used in Care Corner as well as those external to Care Corner, such as service provider and government systems.
• Manage systems/project implementation, including timeline, milestones, resource plan, scope of work, budget, and change requests, etc. You will also account for income received and expenditure incurred, as well as process payments, contracts/subscriptions and internal billing, where applicable.
• Source for and engage with vendors to facilitate optimal use/integration of IT solutions, platforms, and services.
• Create, review, revise and enforce policy, best practices and standards for IT systems, services and architecture.
• Support overall Care Corner IT architecture and ensure that it is kept up to date, secure and well documented.
• Provide excellent team leadership and mentoring, including effective communication, team building and coaching.
• Collaborate effectively with colleagues across Care Corner.

REQUIREMENTS

• Tertiary qualification in information technology or equivalent together with significant experience in IT solution design and delivery, and/or project management involving off-the-shelf, SaaS, PaaS, IaaS &/or bespoke solutions.
• Well versed in the system development lifecycles and their relationship to project delivery methods including waterfall and agile.
• Technically sound in one or more of the core components of Care Corner's IT architecture, including but not limited to Microsoft 365, Azure, AWS, Salesforce and Wordpress.
• Strength of character with confidence and credibility with ability to challenge issues and positively influence their resolution, coupled with humility, respect and empathy.
• Demonstrated strong presentation skills, both written and verbal, and the ability to structure and articulate messages effectively to different audiences at all levels.
• Excellent analytical and problem-solving skills, ensuring that the underlying problem is understood, and a robust approach / solution is developed.
• Demonstrated significant experience in people management responsibilities and/or allocation of resources within a department or project environment.
• Highly established communication and stakeholder management skills across a wide range of stakeholders.

Tertiary qualification in information technology or equivalent together with significant experience in IT

Location: Singapore
Company: Summit Planners Crusaders Pte Ltd
Employment Type: Full-Time

About Us

Summit Planners Crusaders Pte Ltd is a premier One-Stop Integrated Financial Services Provider, dedicated to delivering innovative and tailored solutions to individuals and businesses. Our comprehensive services include wealth management, insurance, estate planning, and investment advisory.

We are looking for an ambitious and experienced Relationship Manager Team Lead to lead, inspire, and grow a high-performing team. If you have a proven track record in leadership, exceptional sales skills, and a passion for driving client success, this is your chance to take your career to new heights in a dynamic and rewarding environment.

Your Role

As a Relationship Manager Team Lead, you will lead a team of Relationship Managers, foster strong client relationships, and drive business growth through innovative strategies and solutions.

Key Responsibilities

• Team Leadership & Development: Lead, mentor, and motivate a team of Relationship Managers to achieve individual and team targets.
  Provide guidance, training, and performance reviews to ensure continuous professional growth.
  
• Strategic Business Growth: Develop and implement strategies to drive client acquisition and business expansion.
  Monitor team performance and identify opportunities to improve results and productivity.
  
• Client Relationship Management: Build and maintain long-term relationships with high-net-worth clients.
  Ensure exceptional client satisfaction by delivering personalized wealth management solutions.
  
• Wealth Management & Advisory: Provide expert guidance on financial planning, investments, insurance, and estate planning.
  Review and optimize client portfolios to align with their financial goals.
  
• Entrepreneurial Mindset: Lead with innovation and take ownership of challenges to achieve extraordinary outcomes.
  Inspire a culture of excellence, accountability, and collaboration within your team.
  
• Compliance & Market Expertise: Stay updated on financial markets, products, and regulatory guidelines.
  Ensure the team operates with the highest ethical standards and compliance.
  

What You Bring

• Educational Qualifications: Minimum Polytechnic Diploma or higher.
  
• Experience & Expertise: At least 2 years of experience leading and managing a team.
  Strong background in financial services, wealth management, and business development.
  Proven track record in achieving sales targets and driving team success.
  
• Skills & Attributes: Entrepreneurial mindset with a love for challenges and innovation.
  Exceptional interpersonal and communication skills to inspire trust and build relationships.
  Leadership capabilities to mentor and motivate a team toward excellence.
  Strong sales and business development skills with the ability to identify growth opportunities.
  
• Certifications: CMFAS certification is mandatory.
  

What We Offer

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Incentive Trips: Yearly trips to reward and celebrate success.
• Recognition: Awards and accolades for outstanding achievements.
• Career Growth: Opportunities for professional development and leadership advancement.
• Supportive Culture: A dynamic, innovative, and team-oriented environment that fosters success and collaboration.

Why Join Us?

At Summit Planners Crusaders, we don’t just offer a job—we offer a platform for leadership, growth, and impact. As a Relationship Manager Team Lead, you will have the opportunity to inspire a team, build meaningful client relationships, and make a difference in people’s lives. Join us and unlock your full potential in a career that rewards your passion and dedication.

Ready to lead, inspire, and succeed? Apply today!

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.
• Passion for delivering exceptional dining experiences and achieving sales targets.

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Passion for delivering exceptional dining experiences and achieving sales targets.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the company.They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the company's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in basic office software.
• Exceptional communication and interpersonal skills.

• Manage a team of software developers.
• Work on multiple projects simultaneously
• Plan and implement projects, align project objectives with the company goals, and make sure the team is clear on the objectives.
• Define tasks and allocate resources, create schedule, and project timelines.
• Monitor and report on project progress, track deliverables and ensure quality control.
• Monitor and work with team to fix website vulnerabilities

Job Requirements:

• Degree holders or above in IT or Software Engineering
• Minimum 3 years of relevant working experience in a project management setting
• Minimum 8 years of web development experience, solid technical background, with understanding or hands-on experience in software development and web technologies
• Strong experience in Laravel/PHP, MySQL, NodeJS/NextJS, JS/TypeScript, CSS/SCSS, and other relevant web development technologies.
• Good knowledge in best practices for project management, business applications, websites and mobile apps development preferred.
• Experience in managing people and leading a team: this must be evidenced in past projects.
• Working in an Agile Software development environment and teams.
• Understanding and experience of system quality, security, performance, maintainability & extensibility
• Develop and implement IT strategies, policies, and procedures aligned with the organization’s goals and objectives.
• Identify technology trends and emerging solutions to enhance operational efficiency, productivity, and innovation.
• Well organised, punctual, and meticulous person
• Able to work effectively under fast paced environment.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

About the Role:

We are seeking a dynamic and experienced Presales Manager to join our team and drive the adoption of SAP S/4HANA RISE with SAP S/4HANA Cloud, private edition (RISE with SAP) and SAP S/4HANA Cloud, public edition (GROW with SAP) solutions. As a key member of our presales team, you will play a pivotal role in shaping our sales strategy and helping our customers realize the full potential of these innovative cloud solutions.

Key Responsibilities:

• Solution Consulting: Deeply understand SAP S/4HANA RISE and GROW solutions, including their technical capabilities, business benefits, and value proposition.
• Customer Engagement: Engage with potential customers to identify their business needs and challenges, and articulate how our solutions can address them. Drive sales opportunities from initiation to closure.
• Solution Demonstrations: Conduct compelling product demonstrations, showcasing the key features and benefits of SAP S/4HANA RISE and GROW.
• Proposal Development: Collaborate with the sales team to develop compelling proposals that align with customer requirements and our value proposition. Presenting designed solutions and proposals to the customer in a convincing and effective manner. Crafting Best Fit solutions with optimal estimations.
• Competitive Analysis: Stay informed about industry trends, competitor offerings, and market dynamics to effectively position our solutions.
• Customer Success: Work closely with the customer success team to ensure a smooth transition and ongoing customer satisfaction.

Required Skills and Experience:

• Proven experience in a presales or solution consulting role, preferably in the SAP ecosystem.
• Deep understanding of SAP S/4HANA, cloud technologies, and digital transformation.
• Strong technical aptitude and ability to grasp complex technical concepts.
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Experience of working with a global team.
• Language – proficient in one of the SEA regional languages other than English.
• A passion for technology and a desire to help customers succeed.

What We Offer:

• Competitive compensation package
• Comprehensive benefits package
• Opportunities for professional development and career advancement
• A collaborative and innovative work environment

Join us in shaping the future of enterprise software!

If you are a passionate and driven individual with a strong background in SAP S/4HANA and cloud solutions, we encourage you to apply.

We are looking forward to receiving your job application (incl. a recent photo) via email to

[email protected].

Please indicate the earliest possible date of entry and your current & expected salary.

Career Opportunity: Relationship Manager Team Lead (Investment)

Company: Summit Planners Crusaders Pte Ltd

Location: Singapore

Employment Type: Full-Time

Are you a results-driven leader with a passion for guiding teams and delivering exceptional investment solutions? Summit Planners Crusaders Pte Ltd, a premier one-stop integrated financial services provider, is seeking a Relationship Manager Team Lead (Investment) to join our dynamic team. Take the next step in your career with a role that recognizes your leadership, rewards your success, and provides opportunities for growth.

Why Join Us?

At Summit Planners Crusaders, your contributions are celebrated.

Here's what we offer:

✅ Yearly incentive trips to prestigious destinations.

✅ Generous bonuses to reward your performance and leadership.

✅ Recognition and advancement opportunities for your dedication and achievements.

✅ A supportive environment focused on professional growth and collaboration.

Your Responsibilities

As a Relationship Manager Team Lead (Investment), you’ll:

• Lead and mentor a team of Relationship Managers, fostering a high-performance culture.
• Develop and implement effective sales strategies to drive team success and exceed revenue goals.
• Build and maintain strong client relationships by providing expert investment advice tailored to individual needs.
• Stay up to date on market trends, financial products, and regulatory changes to offer informed guidance.
• Collaborate with internal teams to ensure exceptional service delivery and client satisfaction.

What We’re Looking For

We’re seeking a dynamic professional who possesses:

• At least 2 years of leadership experience with a proven ability to manage and inspire teams.
• Strong sales and business development skills with a track record of meeting and exceeding targets.
• Exceptional interpersonal and communication skills to engage clients and motivate team members.
• Educational Qualification: Polytechnic Diploma or higher.
• CMFAS certification (e.g., M1, M5, M6, or others) is highly recommended and will give you a competitive edge.

What You’ll Gain

• Access to a diverse range of innovative financial products and solutions.
• Professional training and leadership development programs.
• Recognition of your achievements through promotions, awards, and financial incentives.
• Exciting opportunities to travel with yearly incentive trips to world-class destinations.

Elevate Your Career in Leadership!

If you’re ready to lead, inspire, and excel in a role that values your skills and contributions, we want to hear from you!

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

External Managers Department
The External Managers Department seeks to identify and develop relationships with the best breed of global investment managers capture attractive investment opportunities across major asset classes such as hedge funds, equities and fixed income..

We are seeking an experienced professional to join us as Lead Quantitative Strategist. In this role, you will lead, drive, and conduct quantitative research and analysis on different style managers and strategies ranging from discretionary macro, multi-assets, equities, credit, and quant to deliver impactful insights and tools that enhance our investment decision-making process.

What impact can you make in this role?
You will get to lead a specialize team of quantitative professionals to grow their career and expertise in harnessing data, quantitative and AI/ML methods to provide holistic and comprehensive data and evidence based driven insights and recommendations that drives our investment decision-making. You will get to augment, innovate, and shape the different stages of our investment process with quantitative and AI/ML methods and tools to amplify our breadth, depth, and scale in generating investment performance. Additionally, you will shape the department's data and analytical capabilities, helping to institutionalize and expand our collective domain knowledge.
What will you do as a Lead Quantitative Strategist?

• Thought partner to department and investment heads in harnessing data, quantitative and AI/ML methods to augment the respective investment processes.
• Thought partner to help shape the department’s data and analytical capabilities, landscape and ecosystem.
• Lead, guide and manage quantitative research and analysis work across the investment process ranging from screening of managers, manager selection and strategy due diligence to portfolio construction, ensuring research quality and on time delivery.
• Oversee and govern models, analysis, and tools implementation to ensure conformance to best practices, team wide tools and infrastructure.
• Manage and run team’s model and analytics operations.
• Aid in sharing and cross fertilizing of quantitative applications, analysis, and tools across departments, surfacing macro insights to the team and GIC at large.
• Perform quantitative research and analysis with a primary focus on capital allocations, portfolio constructions, optimizations, and risks.

What qualifications or skills should you possess in this role?

• Advanced degree in fields such as Mathematics, Statistics, Physics, Computer Science, Engineering, or Economics
• 8-12 years of relevant experiences in quantitative research and analysis, with a focus on applying quantitative methods and AI/ML in capital allocation, portfolio construction, optimization, and risk management
• Experience in a fund allocator setting is a plus
• Good understandings of macro, credit and equities investing and/or capital markets.
• Proficiency in R or Python and SQL
• Be highly motivated, intellectually curious and adept at multi-tasking
• Independent thinker who is able articulate his/her views well, both in verbal and written form
• Strong team player who is comfortable in fostering new internal and external relationships
• Excellent communication skills, with the ability to understand, influence and obtain buy-in from stakeholders effectively.

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our External Managers Department here:

https://gic.careers/departments/external-managers-department/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16076/

Title : Assistant Manager - Operational Buyer/Planner

Job Type: Direct contract – (Convert to Permanent)

Job Description:

• More operational than technical
• Business operations focus on Planning and buying
• Huge quantity of PO, Mix of parts
• Direct procurement role
• Dynamically changing location
• Soft skill: Look for the Learning curve of candidate from existing projects
• Experience with Procure to pay

Keywords to look in the profile:

1. Direct procurement experience, handeling multiple variants with parts family
2. Handeling various components for a product
3. Forecasting tools, Demand planning, High complex

Example experience to check with candidate:

• High volume of POs that this role need to manage and the number of part counts due to the years of service life , what type of challenges that she can anticipate and how to overcome it.
• Elaborate on the challenging encounter in her past or current job , on how she went around to resolve the situation.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Commissioning Lead/Manager

The Commissioning Lead/Manager is responsible for coordinating and executing commissioning plans for large-scale greenfield data centers and retrofitting live data centers.

Responsibilities:

• Project Management:Execute and track commissioning plans and schedules across multiple facilities.
  Communicate effectively with business operations and construction managers.
  Liaise with internal construction managers and external contractors to plan and execute commissioning activities.
  Maintain logs, checklists, and tools to monitor commissioning projects.
  Track and update the project budget related to commissioning activities.
  Oversee Factory Acceptance Testing.
  
• Customer Interface:Support senior management in customer interactions, serving as the point of contact when management is unavailable.
  
• Process Management:Adhere to all commissioning processes and meet schedules based on customer contract requirements.
  
• Reporting:Prepare commissioning test procedures and reports.
  Write detailed reports with recommendations for optimising building operations, including functional checklists, lists of deficiencies, and equipment operation manuals.
  Provide feedback to equipment vendors regarding project-based performance.
  
• Vendor Management:Track the progress of external resources.
  Schedule and lead commissioning meetings.
  

Qualifications:

• 5+ years of commissioning experience preferred.
• Bachelor’s Degree in Electrical Engineering or Mechanical Engineering preferred.

Location: Alexandra

Job Description

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments

• Arrange office interviews with all stakeholders for seagoing Officers

• Monitor and evaluate the performance of Crew Department personnel

• Prepare crewing budget and follow up crewing account matter

• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties

• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements

● Minimum 5 years of experience in maritime crewing operations

● Proven leadership and team management skills

● Strong knowledge of international maritime regulations and standards

● Excellent communication and interpersonal skills

● Proficiency in crewing management software (Danaos/ShipMate)

● Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Keen on driving meaningful change through strategic communication and impactful fundraising? We’re seeking a dynamic professional to spearhead our charity’s visibility and reputation, while building strong partnerships to fuel our mission. This role combines expertise in corporate communications, fundraising, and governance to amplify our impact, engage diverse stakeholders, and ensure operational excellence. If you thrive in a collaborative environment and are excited to create innovative campaigns, foster donor relationships, and support our governance processes, we’d love to hear from you!

The SBF Foundation is the social impact arm of the Singapore Business Federation, focused on mobilising corporate purpose for social impact. We work with companies to develop platforms and programmes to show that they care for their workforce and the larger community. We partner businesses to develop and deepen their social impact contribution to society because a strong social compact forms the foundation of an inclusive and resilient Singapore.

Job responsibilities

Develop and implement communication strategies to enhance the charity's visibility and reputation while driving fundraising efforts.

Corporate Communications

• Develop and implement comprehensive communication plans to promote the charity's mission, programmes, and events.
• Create and manage content for various channels, including press releases, newsletters, social media, website, and annual reports.
• Coordinate and manage the Foundation’s public relations activities, including responding to media inquiries and crisis communication.
• Oversee the production of marketing materials, ensuring brand consistency and high-quality messaging.

Fundraising

• Develop and execute fundraising strategies to achieve annual revenue goals.
• Identify and cultivate relationships with potential donors, corporate sponsors, and grant-making organisations.
• Organise and manage fundraising events, including planning, promotion, logistics, and follow-up.
• Prepare compelling grant proposals, sponsorship packages, and donor correspondence.
• Maintain and update donor databases, ensuring accurate records of donations and communications.

Corporate and Governance Responsibilities

• Prepare board papers, presentations, and reports to Board and committee meetings
• Coordinate with relevant departments to ensure timely and accurate submission of materials for governance purposes.

Job requirements

• Proven ability to manage and lead a team, with strong leadership and interpersonal skills. Comfortable with managing multiple priorities under tight deadlines.
• Experienced and effective in corporate communications, fundraising, or a related role, preferably in the non-profit sector.
• Proven track record of successful fundraising, including experience with grant writing, event planning, and donor relations.
• Excellent written and verbal communication skills, with the ability to create compelling content for diverse audiences.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Bachelor's degree in Maritime Studies, Human Resources, or relevant discipline will be advantageous
• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.