Total 6,198 management job vacancies in Others category in Singapore

Job Description

• Complete day-to-day operations of multiple funds, such as process investor subscriptions and redemptions efficiently, manage account openings and exchange membership applications, and ensure timely bill payments and documentation maintenance
• Review Net Asset Value reports from fund administrators and support annual funds audits and declarations
• Cultivate and maintain strong relationships with key partners, including brokers, fund administrators, and service providers and serve as a primary point of contact for external queries and internal stakeholders
• Take on ad-hoc projects and responsibilities as assigned by manager

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Minimum of 1-2 years of experience in fund operations or similar role
• Expertise in financial markets and comprehensive knowledge of financial statements
• Detail-oriented with excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite and enterprise collaboration tools
• Outstanding communication and interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Working Hours: Monday - Friday (7am - 11am) Excluding Public Holiday

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

Interested please WA 8896 2338

About Grasshopper Asset Management

Grasshopper Asset Management, a subsidiary of Grasshopper, is expanding and seeking for experienced Senior HFT Trader or Portfolio Manager to join our team and help drive the success of our trading operations in Japan OSE / TSE, Singapore SGX, Malaysia Bursa, Thailand SET, or USA CME Futures, Australia ASX, Taiwan TWSE, India NSE / BSE.

Responsibilities

• Develop and execute high-frequency /intraday trading strategies (with < 24h holding period) in a fast-paced, dynamic environment
• Manage and optimize trading algorithms and systems, utilizing quantitative analysis to identify and capitalize on market opportunities
• Collaborate closely with our trading, research, and technology teams to develop and refine trading models and strategies
• Monitor market conditions and adjust trading strategies as necessary to stay ahead of changing trends and dynamics
• Ensure compliance with regulatory requirements and best practices in risk management

Skills and Knowledge Required

• Professional experience in high-frequency trading or portfolio management, with a strong track record of success, with a P&L of > USD 2mil/year
• Own or operate successful alphas/strategies, and be willing to bring them over to Grasshopper
• Experience with index roll or index arb strats may be considered
• Deep knowledge of financial markets and trading technology, with experience trading in OSE, TSE, SGX, Bursa, SET, or CME. Additional markets of interest are ASX, TWSE, NSE/BSE.
• Exceptional quantitative and analytical skills, with the ability to use data and models to drive trading decisions
• Strong communication skills, with the ability to articulate complex trading strategies and market insights to both technical and non-technical stakeholders
• Bachelor's or Master's degree in Finance, Economics, Mathematics, Computer Science, or a related field

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

About Grasshopper

Grasshopper is a quantitative trading technology provider based in Singapore. Our state-of-the-art technology, built from the ground up in-house, puts us at the forefront of developments in electronic trading. An unbroken record of consistency and profitability is underpinned by firm values of curiosity, empowerment and flexibility.

About Grasshopper Asset Management

Grasshopper Asset Management, a subsidiary of Grasshopper, is expanding and seeking for an experienced Junior Trader to join our team and help drive the success of our trading operations in the markets we cover. The ideal candidate will have a proven track record in equity trading with intraday/day trading experience, with a deep understanding of financial markets and the ability to make informed and timely decisions.

As a key member of the Trading Team, you'll:

• Develop and execute intraday trading strategies ( < 24h holding period) in a fast-paced, dynamic environment
• Monitor market trends, news, and economic data to make informed trading decisions
• Master and execute trading algorithmic and discretionary strategies
• Ensure compliance with regulatory requirements and best practices in risk management
• Exercise discipline and ensure consistency by identifying and navigating trading risks and opportunities

We'd love for you to have:

• Minimum 5 years of relevant trading experience in a HFT and/or professional equity trading experience with a strong track record of success, with a proven P&L record
• Own or operate successful alphas/strategies
• Quick and decisive thinking and the ability to perform in a dynamic and stressful environment
• Knowledge of any programming language will be an added advantage i.e. Python
• A strong passion for competitive activities e.g. trading, games, sports

What we offer in return:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Competitive compensation package

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With 95 employees and 15 nationalities working in an open office, communication is essential to performance. To keep our edge as the “small giant” of trading technology, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employer.

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

If interested, please Call/WhatsApp us 8896 2338 for any enquiries.

As a ServiceNow Core Developer, you will play a critical role in designing, developing, and implementing custom applications on the ServiceNow platform. You will work closely with cross-functional teams to ensure the successful execution of our client’s requirements, leveraging your expertise in ServiceNow to create efficient, scalable, and user-friendly applications.

Key Responsibilities:

• Develop and maintain custom applications within the ServiceNow platform.
• Collaborate with stakeholders to gather and analyze business requirements.
• Design and implement solutions using ServiceNow best practices.
• Ensure the integration of ServiceNow with other systems and applications.
• Troubleshoot and resolve issues related to custom applications and configurations.
• Perform system testing and user acceptance testing (UAT) to ensure quality deliverables.
• Document development processes, code changes, and system configurations.
• Provide ongoing support and maintenance for deployed applications.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a ServiceNow Developer with a focus on custom application development.
• Strong knowledge of ServiceNow modules and functionalities, including but not limited to ITSM, ITOM, and ITBM.
• Proficiency in JavaScript, HTML, CSS, and AngularJS.
• Familiarity with ServiceNow’s development tools such as Studio, Flow Designer, and IntegrationHub.
• Experience with Agile methodologies and project management tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

EA REG:R1108137

EA LIC:95C5411

Our restaurant Korean restaurant so we are looking korean food exprience person.

Our main duties include chopping and peeling food ingredients.

Cleanning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards.

The top three skills for a line cook include culinary, sanitation standards and food handing.

The top three for a line cook include culinary, sanitation sstandards and food handing.

The most important skills for an assistant cook are food hand

ling , kitchen equipment and dishes.

Job Description :

We are seeking a dedicated staff to join our team as a Condominium Block Cleaner. As a Block Cleaner, you will play a vital role in maintaining cleanliness and providing a pleasant environment for residents within the condominium premises.

Workplace :

Condominium ( NorthEast/MRT Red Line)

Job Scope :

• Sweeping and mopping of building floor areas such as lift and lift lobbies.
• Wiping of lift panels, glass panels and letterboxes and ensure they are free of dirt and grime.
• Clearing the common rubbish bins.
• Area compound cleaning to maintain cleaning standards.
• Cleaning and packing of cleaning equipment for next day usage.
• Informing any matters/feedback to the supervisor when necessary.
• Any other ad-hoc duties assigned by the supervisor.

Requirements :

• Applicants without experience are welcomed to apply
• Able to work OT hours, including weekends and public holiday.
• Willing to work as a team
• Prior cleaning experience in a condominium will be an added advantage

Interested candidates please Whatsapp us at 88962338 for more enquiries.

• Located near BUANGKOK MRT
• Training Provided
• Uniform Provided
• able to work on SAT, SUN & PH , 11am to 10pm
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information

The Lee Kong Chian School of Business (LKCSB) at Singapore Management University (SMU) invites applications for Assistant Professor tenure-track faculty positions in Operations Management (OM). A Ph.D. (or near completion in the case of junior Assistant rank) in OM or a closely related field is required. While the positions are open for any candidate with research interests in broad domains of OM, those specializing in analytics (AI, machine learning), entrepreneurship, or sustainability are specifically encouraged to apply.

LKCSB is a vibrant and culturally diverse business school, located in the heart of downtown Singapore, with approximately 5,500 students and over 100 full-time faculty members. The school offers a wide array of undergraduate and postgraduate programs, including Ph.D, MBA, EMBA, MSc, DBA, as well as executive education. The OM group at LKCSB consists of 23 faculty members with diverse research expertise with strong publication record.

LKCSB provides internationally competitive remuneration, generous research support and conference funding. International faculty are offered housing and schooling subsidy as well as relocation assistance. The teaching load for pre-tenure faculty is two courses per academic year during their initial four-year contract, three courses per academic year during the second four-year contract (if renewed) and after tenure. Tenured faculty members with exceptional research performance are also eligible for reduced teaching loads.

All applications should be submitted using the following link:

Job Description (2400007F) - Tenure-Track Faculty Position (Operations Management)

Applicants should include a full CV, up to three selected publications or working papers, and a cover letter. Applicants for pre-tenure positions should also include research and teaching statements. Shortlisted candidates will be asked to provide three reference letters, which referees will be requested to send directly to the school.

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Working Day: Mon to Fri

Working Hours: 8:30am-6pm

Location: Woodlands South

Salary: Basic $4000 - $4800 + AWS + Performance bonus twice a year

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

You will report to the Head of Business Development to:

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Proficient in MS Office applications.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

The Lee Kong Chian School of Business (LKCSB) at Singapore Management University (SMU) invites applications for Associate Professor tenured/tenure-track faculty positions in Operations Management (OM). A Ph.D. in OM or a closely related field is required. While the positions are open for any candidate with research interests in broad domains of OM, those specializing in analytics (AI, machine learning), entrepreneurship, or sustainability are specifically encouraged to apply.

LKCSB is a vibrant and culturally diverse business school, located in the heart of downtown Singapore, with approximately 5,500 students and over 100 full-time faculty members. The school offers a wide array of undergraduate and postgraduate programs, including Ph.D, MBA, EMBA, MSc, DBA, as well as executive education. The OM group at LKCSB consists of 23 faculty members with diverse research expertise with strong publication record.

LKCSB provides internationally competitive remuneration, generous research support and conference funding. International faculty are offered housing and schooling subsidy as well as relocation assistance. The teaching load for pre-tenure faculty is two courses per academic year during their initial four-year contract, three courses per academic year during the second four-year contract (if renewed) and after tenure. Tenured faculty members with exceptional research performance are also eligible for reduced teaching loads.

All applications should be submitted using the following link:

Job Description (2400007F) - Tenure-Track Faculty Position (Operations Management)

Applicants should include a full CV, up to three selected publications or working papers, and a cover letter. Applicants for pre-tenure positions should also include research and teaching statements. Shortlisted candidates will be asked to provide three reference letters, which referees will be requested to send directly to the school.

Responsibilities

• Develop and maintain resource allocation plans to support project schedules.
• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.
• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.
• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements
• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.
• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.
• Provide support to staff and managers regarding deployment-related issues and conflicts.
• Analyse and Monitor resource utilization and identify opportunities for optimization
• Develop method to measure and ensure adequate staffing levels and skills
• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.
• Prepare regular reports on resource allocation and utilization for management review.
• Identify and implement process improvements to enhance resource management practices
• Coordinate with recruitment agencies to ensure timely staffing of projects.
• Manage & maintain relationships with external vendors and staff
• Develop and maintain systems to track staff progress and performance.
• Collaborate with managers to develop individualized training development plans for each position.
• Coordinate with training and development team on training activities to support staff growth.
• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.
• Collaborate with managers to address staff performance issues and implement corrective actions.
• Stay current on trends and best practices in staff development and performance management.
• Requirements
• Diploma in HR, Business Studies or equivalent
• Prior experience in L&D is an advantage
• Proficient in MS Excel
• Excellent verbal and written communication skills

Administration

• Assist with day to day operations of the Resource Management functions and duties
• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.
• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties
• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.
• Manage off-boarding processes, exit interviews and clearance
• Ensure accuracy in the maintenance of manpower records in the systems.
• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements
• Prepare monthly reports and recruitment statistics to Management
• Verify and process invoices for all contract manpower
• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent
• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus
• At least 5 years in HR Business Partners Experience
• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau
• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems
• Strong command of the English language, both written and spoken, with the ability to read and comprehend complex materials
• Willingness to develop presentation skills and effectively communicate with stakeholders Prepared to work in a progressive, fast-paced environment
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Good understanding of common HR practices and Employment related legislation

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R1770602 (Teng Min Yee)

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Management Executive, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers.

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

Visitor Management Officer
Location: Alexandra
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:
Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm

Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Purpose of the Role:

Reporting to the Manager of Welfare Services, you shall provide daily administrative/logistics support on SCS Transport Services and SCS Financial Assistance schemes.

Key Responsibilities:

Provide administrative/logistics support for SCS Transport Services

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Prepare daily transport schedule
• Process payment/claims
• Track and monitor vans usage and prepare monthly/MSF reports for submission.

Provide administrative support for SCS Financial Assistance Schemes

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Assist in the coordination of activities/programmes
• Process hospitals and clinics’ bills/invoices
• Assist in extracting reports from Leap for reporting and/or data analysis

Provide administrative support in TenderBoard

• Process payments/claims

Key Requirements:

· Minimum GCE ‘O’/’N’ or equivalent

· Preferably with relevant experience

· Basic customer or patient services skills

· Positive attitude, good communication and strong interpersonal skills

· Proficient in MS Office Excel, mail merge

· Basic letter writing/email, minutes and notes taking.

· English and a second language (ability to speak dialect will be beneficial)

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Role Summary

This impactful position collaborates with coachees (leaders and staff) to enhance performance, strengthen leadership capabilities, and support personal and professional growth. Through coaching sessions, customized development plans, and constructive feedback, the coach serves as a catalyst for individual and organizational development, fostering a desired culture.

RESPONSIBILITIES:

Culture

• Foster a culture of self-development by promoting open communication, feedback, and curiosity.
• Collaborate with coachees to understand and integrate the organizational culture into their daily activities.

Coaching

• Collaborate with coachees (business and functional leaders) to set clear performance goals, including objectives and key results (OKRs) and key performance indicators (KPIs), while providing coaching to facilitate desired outcomes and positive transformations.
• Shift mindsets and encourage awareness through coaching discussions that challenge limiting beliefs, harness resourcefulness, promote growth mindsets, and introduce mindfulness and self-reflection practices to unlock leadership potential.

Support Assessment & Development Programs

• Utilize coaching tools and assessments to gain insights into coachees’ strengths, improvement areas, and motivations.
• Monitor and measure the effectiveness of coaching interventions on both individual and organizational performance.
• Identify individual needs and recommend suitable programs from the Octave Institute.

REQUIREMENTS:

• Human Resources professional with over 10 years of progressive experience in HR/Organizational Development.
• Proven track record as a professional coach, preferably in an executive or performance management context.
• Strong interpersonal skills with the ability to build collaborative relationships in an empathetic manner.
• Capable of thriving in a fast-paced organization with a complex structure.

EA License Number: 23C1935 | EA Personnel Number: R1551292

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Responsibilities:

System and Records Integration

Under the direction of the RIM Regional Head:

• Track the progress of the archiving status and provide regular updates.
• Identify records owner for legacy records.
• Compile inventory list for handover from CS owner to UBS new owner. Track the handover status and provide updates.
• Work with stakeholders to ensure all physical records are archived in a timely manner.
• Ensure all records are entered into PRMS (Physical Records Management System).
• Process and ensure all outstanding invoices, prepayment invoice & removal fees are paid to vendor timely.
• Provide support for data migration to new integrated systems, such as assist IT team to identify and check on legacy records related to migration error.

RIM Coordinator Assistance

• Be the RIM Coordinator for APAC countries except HK, TW, AU and JP
• Provide support to RIM Coordinators so that they are enabled to execute all RIM Services related tasks locally.
• Provide PRMS training, such as how to process the requests.

End-User Assistance

• Respond to user requests for RIM-related training, such as how to arrange for new archive boxes for pickup, how to user the system, how to search for CAP ID (record type), how to properly label and send records boxes to off-site storage vendor, etc.
• Manage any change requests in PRMS end-to-end. Example, change of box custodian name, change of box details, etc.

Legal Holds

Assist in management of legal holds.

• Perform search to assist General Counsel to meet external regulatory requests for information and subpoenas for specific records.
• Put the records on hold in PRMS as per General Counsel's direction.
• Release the on hold records in PRMS as per General Counsel's direction.

Offsite Storage Inventory Administration

• Conduct periodic hardcopy box inventory reconciliations for each of the APAC locations.
• Investigate and resolve inventory discrepancies.
• Hold ad hoc and periodic communication sessions with local RIM Coordinators to resolve issues such as inventory and box/file transaction related issues.
• Compile inventory metrics as required (e.g. number of new box accessions, etc.).

Vendor Management

• Hold ad hoc and periodic communication sessions (Business Reviews) with the offsite service providers and local RIM Coordinators to resolve issues such as service and invoice discrepancies.
• Raise any vendor performance and quality issues
• Liaise with offsite storage vendor on metrics reporting.

Destruction of physical records

• Review and compile destruction eligible record list according to management requirements.
• Assist in the end-to-end process for destruction and obtain sign-offs from respective owners/division
• Update records status in PRMS

Permanent Withdrawals of physical records

• Managing permanent withdrawals for records involves removing files/documents from storage.
• Communicate with the vendor to process the perm-out request.
• Update record status in PRMS

Invoices Processing

• Maintain an accurate spend records.
• Verify invoices and ensure all details and charges are accurate.
• Address and resolved any discrepancies, disputes, or issue with vendor related to invoices and payment.
• Upload invoices into account system, allocate account code and cost centre
• Provide cost allocation/invoice breakdown for payment (for China & India)

Projects

• Participation in ad hoc projects that RIM may be expected to undertake from time to time.

Key Requirements:

• A good general education with a number of years of relevant post qualification experience.
• Incumbents must be able to demonstrate a career showing continuous personal development in administrative roles.
• PC Skills including proficiency in MS Word, Excel and creating presentations in PowerPoint
• Ability to analyse and evaluate complex data, prepare and present reports, and work effectively in teams
• Strong communication and interpersonal skills
• Ability to prioritize and execute multiple tasks independently.
• Excellent organization and time management skills
• Attention to detail
• Ability to act with discretion and treat confidential information appropriately

Job Purpose

Report to Manager – Equipment Management to manage the Company’s shipping container fleet and accomplish day-to-day tasks in relation to container activities.

Main tasks and responsibilities

· Coordinating with overseas agencies on day-to-day equipment management issues.

· Inventory management – demand & supply planning, aging control, FI-FO control, etc.

· Execution of effective and efficient empty container disposal and empty container repositioning activities.

· Liaise with external and internal parties to ensure smooth container pick-up/ drop-off/sale activities, etc.

· Develop, execute, and manage one-way container movements.

· Assist in container sales activities if required.

· Monitor demurrage and detention invoicing and collection process and take actions against dispute cases/ slow payment.

· Equipment Management System data integrity management.

· Cost Management – budget control & invoice processing related to equipment management.

· Analysis & Report – produce relevant reports, statistics, and analysis.

· Any other tasks assigned by reporting managers in relation to equipment management.

Key interactions (Internal | External):

External: Overseas Agencies | Container Suppliers | Depots | Terminals | Container Buyers

Internal: Line Management | Operations | Commercial | Sales |Finance

Background and experience:

· More than 3 years experience in the container shipping or NVOCC.

· Preferably with container management experience.

· Knowledge on customs rules and regulations in international shipping is an advantage.

Network with container leasing companies, factories, container shipping liners, container brokers and traders will be an asset.

Competencies and skills:

· Good team player but also can work independently.

· Good planning and execution capabilities.

· Excellent communications and interpersonal skills.

· Time management and organisational skills.

· Analytical, numerical and problem-solving skills.

Able to work under pressure and tight deadlines.

Education requirements:

Graduate level education, Good computer skills (MS office & shipping software), Certificates related logistics / shipping / marine / container inspection, eg. IICL.