Total 27,617 media management manager job vacancies in Others category in Singapore

About the Role:

To provide a best-in-class front line support service to all LMAX clients (FX and Digital) as well as complete daily processes and reporting. The role also has scope to take on individual product and operational projects.

Main Duties and Responsibilities:

• Act as an ambassador for LMAX.

• Managing a team of Broker Operations Analysts. Mentor team members and drive continuous improvement of our team’s ways of working.

• Dealing with client enquiries via telephone, email, and messaging systems like Slack.

• Managing, prioritising, and escalating client requests and challenges.

• Developing and distributing management reporting for LMAX Digital.

• Assist the Head of Operations in developing a scalable operational structure across multiple departments.

• Working independently on projects focussed on bringing about operational efficiency and resilience.

• Coordinate between several departments to resolve problems and ensure day to day efficiency in operations.

• Ensure operational processes are fully documented.

• Adhere to all company policies and procedures.

Essential Skills / Experience:

• Passionate about delivering a phenomenal Customer Experience.

• Minimum of 3 years’ experience within FX or Digital Assets.

• Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.

• Working closely with senior management to help broker operators deliver on their components of overall company goals and objectives.

• Strong interest in and familiarity with both cryptocurrency and traditional financial industries.

• Business fluency in written and verbal English.

• Strong multitasking ability and attention to detail.

• Must be able to act independently and be self-motivated.

Desirable Skills / Experience:

• Experience in an Exchange environment.

• Proficient in excel and programming languages.

• Must possess previous customer support experience in a role with direct contact with customers.

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

What you’ll do:

• Lead a high-performing team of Account Managers and Partner Managers to deliver against quarterly revenue targets for the Greater China export markets.
• Develop and deploy scaled sales programs and solutions that drive results for Pinterest’s agency partners.
• Liaise and serve as the key point of contact for key agencies/resellers in the Greater China Region; develop, maintain and deepen the relationships with the senior stakeholders of Pinterest’s sales partners.
• Implement processes and strategies at scale to grow revenue and empower the team to operate at scale.
• Achieve revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
• Communicate the progress of weekly/monthly/quarterly initiatives to stakeholders across time zones in a timely and clear fashion.
• Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing.
• Plan and participate in local Pinterest marketing events and present on behalf of Pinterest’s business.
• Motivate and develop sales talent in partnership with the Vendor, creating a positive culture of accountability.
• Manage the relationship with Pinterest’s vendor partner.

What we’re looking for:

• 6+ years of professional experience in export agency management, export digital media sales, online advertising, or sales leadership.
• Well-acquainted with the export advertising business of the Greater China market; experienced in working with sales partners in the Greater China Region.
• A data-driven leader with the ability to lead teams against aggressive goals.
• Demonstrated track record of leading and inspiring others.
• Experience in process management, operations management, and understanding how to grow and scale businesses.
• Ability to extract insights from data to inform strategic decisions and translate them into action plans.
• Comfortable working in a dynamic and rapidly changing environment.
• Business proficiency in Mandarin and English is a must.
• Experience working with outsourced vendors is a plus.
• Fluent in Salesforce, Tableau, Excel, and other sales productivity software.
• Comfortable with 30% of travel time.
• BA/BS degree.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Lead and manage the admissions team and support to ensure high performance and professional development.
• Analyse market trends, competitor activities, and internal data to inform admissions strategies and decisions.
• Foster a collaborative and positive team environment to achieve departmental goals.
• Work closely with other departments, including marketing, academic, and administrative teams, to ensure a cohesive approach to student recruitment and retention.

Requirements:

• Degree in Education, Business Administration, Marketing, or a related field.
• At least 8 years of experience in admissions and enrolment management in an IB School.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Infrastructure Management – Plan, maintain and enhance IT infrastructure services to achieve IT system performance at the optimum level as well scalable for future expansion
• Project Planning, organisation and Management –Work with project owners to review and design systems and processes with strong consideration for process and system re-engineering, process and data management as part of the project planning and implementation to gain outcome on efficiency and data analytics for insight.
• Application Management – Plan, upgrade and enhance application capability to enable optimum level of business performance as well as to grow future system capability to manage more complex business demand
• Information Security & Disaster recovery management – Identify, Detect & Protect Lodge’s intellectual properties; Respond & Restore Lodge’s business interruption due to system outages so as to provide a secure & uninterrupted IT working platform.
• End-user support – work with departments to support end users daily, ensure reliability of equipment and software.
• Process & Data management – Define, design and facilitate process and data management so as to enable process efficiency, to enhance user experience and enable data analytics for decision-making

Requirements:

• Degree holder with at least 2 years in leadership role
• Minimum 6 years of relevant work experience, especially in business analytics
• Hands on and resourceful
• Keeping abreast of latest technology and cybersecurity risks
• Have good personal ethics, conduct and strong PDPA knowledge.

Job ID: LRXYW3YR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Conduct detailed risk assessments for a wide range of logistics-related operations and activities.
• Ensure compliance with health, safety, environmental, and quality regulations, including the ISM Code, ISO standards, and flag state regulations.
• Analyze accidents, incidents, near misses, and environmental spills to determine root causes.
• Examine accidents, incidents, near misses, and environmental spills to determine their root causes.
• Establish and manage contingency plans for diverse emergencies, such as oil spills, fires, collisions, groundings, and medical situations.

Requirements:

• GCE O Level and above
• Certificate of Competency Class 3 (Deck) with sea-going experience as a Certified ship officer
• At least 5 years of experience as Superintendent in Ship Management Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of functional experience in SAP FICO & S/4 HANA
• Proven track record in engaging end-users and successfully implementing projects to enhance operational efficiency.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

• Tender Management:

1. Support and manage the tender process, from initial assessment to submission.
2. Prepare and review tender documents, ensuring compliance with industry standards and client requirements.
3. Liaise with internal departments to gather necessary information and ensure timely delivery of tender submissions.

• Contract Review and Management:

1. Analyse, draft, and review contracts, agreements, and other legal documents related to maintenance and facilities management services.
2. Ensure all contracts comply with company policies, legal regulations, and industry standards.
3. Negotiate terms and conditions with clients and vendors to secure favorable agreements.

• Client and Vendor Relations:

1. Serve as the point of contact for contract-related matters with clients and vendors.
2. Foster strong relationships with clients and vendors, addressing any concerns or issues that may arise.
3. Coordinate with clients and vendors to ensure seamless execution of maintenance and facilities management services.

• Documentation and Reporting:

1. Maintain accurate and up-to-date records of all contracts, agreements, and correspondence.
2. Prepare regular reports on contract status, performance metrics, and compliance issues for senior management.
3. Assist in the development and implementation of contract management policies and procedures

Requirements:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Minimum of 2-3 years of experience in contract management, preferably in the engineering industry.
• Strong understanding of contract law and commercial terms.
• Excellent negotiation, communication, and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.

Please send your cv to

• [email protected]
• in word document;
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details;

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055

EA Personnel Registration No:R2095104

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

The IT Client Services Manager is responsible for all aspects of IT structure and service delivery for assigned projects and offices in Asia and Europe, serving as primary contact for Singapore office IT needs. This hands-on, freestanding role works with colleagues and service providers on operational matters and global projects to support the effective operation of Dechert’s IT function.

This role interfaces across IT, Legal and Administrative departments to ensure infrastructure and user technology needs are met, firmwide projects are rolled out successfully, and that IT provides the quality technology, documentation and processes to enhance the Firm’s client service capabilities.

Essential job functions

General and project management and IT support

• Participate in and coordinate firmwide IT projects, including travel as required
• Instruct external business partners on projects and ongoing IT and telecom needs
• Maintain relationships with internal and external business partners, including vendor management and invoice review and processing
• Provide software support for Windows, Microsoft Office Suite, Anti-virus, Remote Access Tools, web browsers and legal-specific applications
• Provide hardware support for laptops, desktops, mobile devices and peripherals
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems
• Troubleshoot user performance issues including connectivity, voice, video, PC and software issues
• Coordinate network access and configure and test networking software
• Configure routing and switching to maximize network efficiency and security
• Configure routing and switching to maximize network efficiency and security
• Report network status and maximize performance through ongoing monitoring and troubleshooting
• Gather latency statistics and find specific network bottlenecks, evaluate problems and implement fix actions through device reconfiguration or replacement depending on the circumstance
• Provide hands-on support for infrastructure equipment moves, adds and changes, and other network-related duties with remote guidance from colleagues
• Assist in operational planning and business continuity / disaster recovery testing
• Participate in firmwide e-discovery projects using multiple databases and tools
• Coach on best practices for use of technologies provided by the firm
• Collect and synthesize user feedback
• Evaluate each office's needs and manage support resources to scale with the Firm
• Deploy and manage enterprise resources, including equipment standards and purchases
• Perform ongoing evaluation of business processes to ensure accurate and timely support and problem resolution to our internal customers
• Implement and maintain processes for IT problem resolution, IT financial management, and IT asset management
• Assist in the development of cost/benefit cases for IT investments, and advise senior IT management on cost-effectiveness of solutions

Communications and Audiovisual

• Install, maintain and operate Firm videoconferencing and audiovisual multimedia systems (Cisco, Poly, Zoom, WebEx, MS Teams, Crestron and others) to improve productivity through advanced AV technologies
• Create, manipulate and embed audio and video for PowerPoint presentations
• Provide proactive outreach to end users to confirm meeting requirements and make recommendations if needed
• Ensure conference room equipment is functional pre- and post-meetings and troubleshoot technology issues before, during and after meetings/events
• Provide hands-on in-room or remote meeting/event support as requested
• Respond to end users in a timely fashion to address any AV-centric problems that arise and work collaboratively with the network and infrastructure teams as required

Knowledge, Skills and Abilities

• High level of oral and written communication in English required
• Thorough understanding of a desktop operating system environment and integration points with Microsoft Office and other legal applications
• Five or more years' knowledge and experience troubleshooting and working with Microsoft Office, including legal specific applications and add-ins, including document management and mobile technologies
• Experience working with connectivity and application troubleshooting with Azure Virtual Desktop and VPN environments
• Basic network administration experience with Active Directory
• Proficiency working with audiovisual systems, including Cisco and Crestron endpoints, video bridges, expressways and switches
• Proficiency with WebEx, GoToMeeting, Zoom, ON24, and other collaborative event platforms
• Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals
• Prior experience directing the work of employees and vendors
• Experience establishing and measuring service performance goals and objectives (KPI) and operational standards and processes in relation to helpdesk, desktop and AV support functions
• Thorough understanding of the usage and maximum capacity of infrastructure and desktop services resources
• Ability and motivation to identify and implement initiatives to improve technology resource utilization

Education and experience

• Seven or more years of IT work experience, preferably in a law firm or similar professional services environment
• University degree in Computer Science, Information Systems or related field, or equivalent work experience
• Significant experience using diagnostic utilities to identify and isolate problems encountered on different mediums and network protocols required
• Clear understanding of TCP/IP, HTTP, SHTTP, SMTP, SNMP, DNS, DHCP, EIGRP, OSPF, PPP, HDLC, V.35, RS-449 and knowledge of the 803.2, 802.3, 802.5, 802.10, 802.11, 802.3u and 802.3z communications, EIA/IA cable standards and Internet standards
• Network experience that includes Cisco, Juniper and Equinix
• Significant experience with IT service management and project management frameworks (ITIL, Agile, Waterfall, etc.)
• 1 or more ITIL Capabilities track certifications

Role:

Logistics Manager (Broadcasting Equipment / Carnet Permit)

• Salary: $6,000 - $7,000 + 15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Summary: Must experience and knowledgeable in Carnet permit. Not under warehouse. Need hands-on experience under international / regional shipment arrangement. [ Broadcasting Equipment]

Responsibilities:

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy and timely preparation of necessary documentation.
• Ensure standard procedures, administrative and legal formalities, terms, and conditions are followed and completed when third parties are hired for projects.
• Communicate shipment timelines internally to make sure other functions can plan properly and meet the deadlines.
• Work with the Sales Team to assist them with freight estimation for quotation purposes.
• Determine and analyze budget for logistics needed to fulfill the project's requirements.
• Coordinate with the Finance Department to obtain necessary approval for budget and satisfy required documentation.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders, and resolve any issues as and when required.
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Develop and improve SOPs for Logistics and procurement.
• Assist in the implementation of goals and policies for effective improvements in Operations.

Requirements:

• At least 5 years of working experience in managing logistics operations.
• A qualification in logistics or Supply Chain Management will be preferred.
• Preferably working as a manager specialized in Purchasing / Inventory / Material / Logistic and Warehouse Management or equivalent.

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Senior Manager, Fundraising

Our client, a leading institution is looking for Senior Manager, Fundraising

Job responsibilities:

• Identify, establish and develop engagement opportunities for donors to ensure the maximization of their financial and non-financial support.
• Research, develop and prepare funding proposals and appeal letters as needed.
• Achieve monthly fundraising goals and metrics.
• Cultivate individual giving relationships.
• Work with colleagues to develop and maintain a coordinated approach in support of both departmental and university-wide goals.
• Ensure the prompt completion of donor documents to reflect their commitments.
• Provide support for hosting various development events.

Requirements:

At least 10 years of fundraising experience in major and/or principal gifts.

Proficiency in MS Office (Word, Excel, PowerPoint) and donor database software.

Strong presentation and communication skills on a business level.

Team player with good interpersonal and problem solving skills.

Strong analytical skills and able to work under tight deadlines.

Office Location: West, Singapore

Interested candidates kindly forward your CV to [email protected] (Nathelyn Tan Yi Ling, Reg No: R1880298). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

Our client is a philanthropic organization providing research and educational programs. They are looking for a Digital Librarian to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop systems for acquiring, organizing, and preserving digital assets using advanced digital tools.
• Efficiently catalog, classify, and index digital assets for optimal accessibility and usability.
• Oversee in-house and outsourced digitization, ensuring high-quality and integrity of digitized content.
• Collaborate with departments to integrate digital resources into the library system and optimize infrastructure.
• Conduct training sessions and develop user guides to enhance the use of digital library resources.
• Promote meticulous data preservation practices and implement robust backup and recovery solutions.
• Stay updated with new technologies like AI and blockchain to enhance digital librarianship.
• Ensure the quality and integrity of all digital assets and digitization processes.
• Provide support and assistance to users accessing digital library resources.
• Enhance digital resources through continuous evaluation and application of innovative digital tools and platforms.

Requirement:

• Degree in Library Science / Information Science
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

China Alpha Fund Management (HK) Limited is a fast growing and experienced investment advisory and asset management company in Hong Kong. As a Hong Kong Securities and Futures Commission licensed corporation (Type 4 & Type 9), we are the investment adviser to some leading Greater China equity focus hedge funds.

China Alpha Fund Management (HK) Limited has established an affiliate in Singapore, China Alpha Fund Management Pte. Ltd., and to cope with our business expansion, we are seeking high calibre talents to join our professional team.

Responsibilities:

• Work closely with portfolio managers to execute equities and derivatives trades (mainly Hong Kong, China and US markets) for funds;
• Execute trade orders in an accurate, timely and effective manner. Take into account of market order flows, market directions, liquidities, transaction costs, opportunity costs and portfolio risk;
• Assist portfolio managers to monitor positions, P&L and market risks;
• Give timely alert to portfolio managers on good trading opportunities, market risks or abnormal moving stocks;
• Carry out ad-hoc assignments as required.

Requirements:

• Degree or above in Finance, Economics or related discipline;
• 2 to 5 years’ buy-side trading experience in Hong Kong and China A-Share markets and other investment instruments, experience in US market trading is a plus;
• Familiar with hedge fund operations;
• Proficiency with Bloomberg and other electronic trading tools;
• Excellent skill with Excel spreadsheet (including VBAs);
• Deep understanding of market microstructure and be sensitive to macro dynamics and market volatilities;
• Ability to multitask and thrive in a fast-paced environment;
• Detail-oriented, self-motivated and strong analytical skills;
• Excellent communication skills, self-starter, quick learner with positive attitude;
• Proficient in both written and spoken English and Chinese.

If you enjoy working in a harmonious working environment with excellent opportunities for career development, please send your full resume with current and expected salary by email to [email protected]

All applications will be treated in the strictest confidence. Personal data collected will be used for recruitment purposes only.

Roles & Responsibilities

· Willing to work retail hours (split shift work, weekends and public holidays)

1. Conversation with clients to determine the services that they need.

2. Evaluate clients to locate painful or tense areas of the body.

3. Interview clients to determine of an illnesses or medical conditions that they may have which will keep them from taking proper benefit from massage treatments.

4. Provide clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual clients.

5. Explain massage procedure and provide information about oils and creams used during massage.

6. Perform massaging activities according to each client’s instructions

(pressure and preferred oil / cream)

7. Talk to clients (minimally) during massage treatments to ensure their wellbeing during the procedure.

8. Use aids such as infrared lamps, ice and hot or cold compresses to help with massage.

9. Maintain a constructive attitude and add toward a quality work environment.

10. Help in all areas of massage operation as requested by organization

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations. 

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers. 

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.   

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation. 

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)

• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes

• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures

• Promote knowledge and information sharing

• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews

• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information

• Participate and execute on monthly KM review cycles and daily rotation activities

• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings 

• Proactively identify and reach out to knowledge holders and SMEs

• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards

• Support meeting KM Operational Level Agreements

• Drive  KM initiatives and projects on the product and regional level

• Provide proofreading on all KM content prior to publishing

• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails

• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience

• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level

• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation

• Understand and build success criteria for your projects by building on  the Application process thus driving data-based decisions to increase efficiency in operational teams

• Create SOPs for the KM team and document them in the KM handbook

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)