Total 10,463 operations engineer job vacancies in Others category in Singapore

Inventory Management (including uniform)

· Track asset movement and labeling of assets

· Record all receipts into Store Keeping records and computer system

· Ensure all store issues are supported by Request Form and recorded into storekeeping records/computer system to facilitate cost of supplies issued chargeable to the requisitioning department

· Maintain store record to account for inventory control and to ensure that stock out is minimized

· Practice First-In-First-Out and monitor expiry date at regular interval

· Organize the store properly to ensure that goods are properly kept and identified and easily accessible

· Conduct clearance exercise at regular interval and raise Condemnation Form to document disposals

· Assist where required in management, delivery and/or collection of goods or donations

Preparation of Events

· Organize and arrange tables and chairs requested for training, function, talk etc.

Relief Duties

· Cover the Reception counter during the absence of the Assistant - Admin

Administrative and Other Work

· Participate as a member for the Company Emergency Response Team (CERT)

· Any other duties as assigned by Executive, Senior Manager or Head of Centre

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.

You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.

And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.

Onboarding support:

• Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop

• Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place

• Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working

• Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.

• Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team

• Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)

Wiser support:

• Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed

• Keep our HR system (Workday) up to date with accurate Wiser information 

• Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)

• Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)

• Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time

Team initiatives:

• Collaborate with the People team on local and global projects

• Contribute ideas for improvement and new projects during planning cycles

• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

Work in construction sector

• Prepare shop-drawings and follow-up on subsequent comments.
• Attend project safety meeting and site co-ordination meeting.
• Arrangement of work with our site supervisors according to Builder's work program.
• Monitor materials purchase and delivery schedule.
• Implement variation work upon receiving new drawings and instructions
• Assist site staff in preparing as-built drawings, operation and maintenance manual.

• Liaise with Main Contractor Project Manager and Quantity Surveyor
• Maintaining an inventory of scaffolding materials and equipment
• Prepare and submit the site progress claims and the supporting documents
• Responsible for the Site Housekeeping
• Attend the site meeting if needed only
• Doing Quantity Surveyor Job / Scaffolding Engineer Job
• Adhoc duties may assign from time to time

Job Description:

1. Oversee the installation, operation, and maintenance of factory machinery.
2. Analyze production processes and recommend improvements to enhance efficiency and productivity.
3. Diagnose mechanical issues, perform repairs, and ensure minimal production downtime.
4. Ensure all machinery and processes comply with quality standards and safety regulations.
5. Prepare technical reports, process documentation, and machine manuals.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Proven experience
• Strong knowledge of mechanical systems, tools and equipments
• Excellent problem solving skills and attention to detail
• Knowledge of industry standards

Electrical Engineer Responsibilities:

• Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.

• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

• Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.

• Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.

• Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

• Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.

• Preparing specifications for purchases of electrical equipment and materials.

• Supervising or training project team members.

• Estimating material, labor, or construction costs for budget preparation.

• Maintaining electrical equipment.

• Working with a variety of technicians.

Electrical Engineer Requirements:

• Bachelor's degree in electrical engineering degree from an accredited school.

• Licensed as a professional engineer.

• Experience in using or a desire to learn the required software.

• Knowledge of applicable codes related to electronic engineering.

• Proficient in design and calculation software.

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment
• Occasional (rare) overtime

As an electrical engineer you will be responsible for ensuring the smooth running of services such as lighting, heating, and ventilation. Duties could include working at heights or with power generating equipment.

The job role of an electrical engineer involves the following duties:

• Managing power generation, transmission and distribution
• Working with high and low voltage equipment
• Designing systems and products using computer software
• Working with renewable energy sources
• Managing and maintaining building services, such as lighting, heating, ventilation and lift systems
• Carrying out feasibility studies for new technical developments
• Drawing up project plans, making models, prototypes and circuit diagrams for high and low voltage electrical equipment
• Budgeting and estimating timescales
• Overseeing technicians and craftspeople
• Testing installations and systems
• Ensuring projects meet safety regulations
• Overseeing inspection and maintenance programmes
• Liaising with clients
• Managing maintenance programmes
• Working in factories, power stations, or research facilities, in a workshop, an office or outdoors.

Electronics Engineer Responsibilities:

• Designing, inspecting, testing, and updating electronic systems, components, equipment, and software.

• Liaising with engineers, other professionals, as well as clients to ensure quality projects are completed to specifications.

• Ensuring all equipment and products meet health and safety regulations.

• Observing existing processes and making recommendations for improvement.

• Developing effective maintenance, testing, and quality control procedures.

• Showing initiative and keeping up with advancements in Electronics.

• Representing the company at conferences and delivering presentations if required.

• Monitoring processes, systems, and staff, and punctually identifying problems.

• Establishing relationships with staff, vendors, suppliers, and other professionals in the field.

• Writing specifications, instructions, reports, and handling other required administrative duties.

Electronics Engineer Requirements:

• Bachelor's degree in engineering or similar.

• Master's degree preferable.

• A relevant license may be required.

• Practical experience with design software.

• Experience in design recommended.

• Excellent problem-solving and troubleshooting skills.

• Strong written, verbal, and telephonic communication skills.

• Excellent research and interpersonal skills.

• Strong analytical skills.

• Willingness to work overtime if required.

Responsibilities:

• Good technical and project management abilities.
• Strong ability to develop, plan and organize resources efficiently.
• Communicating plans and challenges and options in engineering issues and solutions to various stakeholders and Clients alike.
• Inspiring a team of different nationalities and cultures.
• Professional integrity and exemplary conduct at all times.
• Proven problem-solving and achievements.
• Comfortable at work site conditions.
• Site supervision and able to co-ordinate well with sub-contractors, RE and RTO.

Requirements:

• At least 3 year(s) of relevant working experience in construction is required for this position.
• Candidate must possess at least a Degree in Engineering (Civil/Structural) or equivalent.
• Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.
• Knowledge in Microsoft project.
• Full-Time positions available.

Applicants are to email to [email protected]

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Job Description

Job Title: Operations Analyst

Corporate Title: Analyst

Division: Operations

Location: Singapore

Nomura Overview

Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking) and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department Overview

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

The Derivatives team in Singapore is involved in handling the OTC Derivatives and Structured Notes lifecycle events for wealth clients. This will also include Long-form confirmation drafting for structured OTC trades and the oversight of offshore activities that are performed by our vendors and offshore branches.

Role description

· Handle lifecycle activities and ensure day to day BAU process on OTC events for all markets are processed accurately and timely. (Equity Accumulators, Decumulators, Options, Structured Swaps and Notes).

· Ensure that the client Long-form confirmations are sent on a timely basis.

· Follow-up with counterparties on trade discrepancies &/or liaise with IWM Execution desk to resolve discrepancies.

· Handling all trade enquiries from both external and internal stakeholders.

· Perform ad hoc supports for the manager whenever applicable.

· Investigating and resolving all outstanding break items in Depot and Nostro as well as Internal accounts.

· Ensure daily day-end tasks and reports are completed with checklist signed off.

· MIS – contribute to weekly, monthly KRI/trade volume reporting.

· Review and streamline processes to improve efficiency and control.

· Participate in systems enhancements UAT and new products/initiative rollout.

Skills, experience, qualifications and knowledge required:

· 3-5 years in Wealth Management / Private Banking Operations for Analyst

· Experience in Structured products and OTC derivatives

· Understand the market rules and regulations for cross products.

· Versatile in excel

· Added advantage if candidate has Avaloq experience

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

• Works closely with the management on strategic business planning and operations.
• Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.
• Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.
• Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.
• Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.
• Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.
• Interview part/full timers when necessary.
• New Outlets setup.
• Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,
• Work with management on the manpower deployment and hiring needs of the stores, interviewing etc
• Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.
• Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.
• Oversee the training of new hires in accordance to training manuals
• Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.
• Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.
• Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc
• Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.
• Any other duties as assigned by the management.

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organizational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language capability clearly in resume/CV. Those with ability to speak and Listen in Mandarin is BONUS.

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organizational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organizational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

The Assistant – Operations supports the day-to-day functions and general maintenance of the Nursing Home. The incumbent ensures that the Home’s equipment, gadgets and instruments are maintained at optimal functioning level at all times.

Job Description

Ground Management:

• Ensure that the drainage around the garden and within the Home is cleared of all debris and stagnant water
• Take care of the gardens inclusive of grass-cutting, watering, weeding, etc.

Equipment and Building Maintenance:

• Conduct general repair and maintenance of wheelchair and equipment
• Conduct general maintenance of the premises · Maintenance of nursing equipment e.g. autoclave, oxygen concentrator, nebulizer and air compressor (gym and dental).
• Prepare and arrange rooms in the Home for different functions.
• Report to the Reporting Officer of any equipment malfunction or breakdown

Inventory Management:

• Assist the Senior Executive – Operations in asset movement and labelling of assets
• Assist the Storekeeper where required in inventory management e.g. receiving stocks, weekly distribution of supplies to wards
• Assist the Senior Executive – Operations / Driver where required in management, delivery and/or collection of goods and donations.

Others:

• Cover the Reception counter for the Security officer or Assistant – Admin in his/her absence.
• Cover driving and dispatch duties in the absence of Driver if the incumbent had valid driving license.
• Participate as a member of the Home’s Fire Safety Committee
• To carry out any other duties and responsibilities as assigned by the Senior Executive – Operations, Senior Manager – Operations or Head of Centre.

Job Requirements

• At least 2-3 years of relevant experience
• A team player
• Able to adapt to changes
• Able to handle different machineries
• Able to resolve basic repair and maintenance problems

We are assisting our client, an established healthcare organization, in searching for an experienced Hospital Operations Manager to join their team. The manager will collaborate with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.
• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.
• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.
• Supervise the claims processing team to ensure accurate and timely submissions to the agency
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyse claims data to identify trends and areas for improvement.
• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.
• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audits for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.
• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.
• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility.
• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.