Job Summary:
We are seeking a highly motivated and dynamic individual to join our team as an Assistant Manager. The successful candidate will play a crucial role in supporting the day-to-day operations and management of within the organization. This position requires a proactive and detail-oriented professional who can contribute to the overall success of the team.
Responsibilities:
1. Operational Support:Assist in overseeing and managing daily operations, ensuring efficiency and adherence to company standards.
Collaborate with team members to achieve operational goals and maintain a high level of customer satisfaction.
2. Team Leadership:Provide guidance and support to team members, fostering a positive and productive work environment.
Assist in training and development initiatives to enhance the skills and performance of the team.
3. Communication:Communicate effectively with team members, superiors, and other departments to ensure a smooth flow of information.
Report on team progress, challenges, and achievements to higher management.
4. Customer Service:Address customer inquiries and concerns, ensuring a high level of service delivery.
Work collaboratively with the team to identify and implement improvements in customer service processes.
5. Administrative Tasks:Assist in managing schedules, coordinating meetings, and handling administrative tasks as needed.
Contribute to the development and implementation of policies and procedures.
6. Problem Solving:Proactively identify challenges and develop solutions to address them in a timely manner.
Collaborate with the team to troubleshoot and resolve issues effectively.
7. Flexibility:Demonstrate flexibility in working hours, including availability to work on public holidays as required by the business needs.
· Strong leadership and interpersonal skills.
· Excellent communication and organizational abilities.
· This position requires flexibility in working hours, including availability to work on public holidays as needed to meet business demands.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520
EA Registration ID: R1765753