Total 24,366 process improvement manager job vacancies in Others category in Singapore

Workshop Manager/ Bodyshop Manager

The Body shop Manager directs work activities of the Body shop staff, including their observance of their deadlines and productivity levels, as well as the maintenance of quality standards.

Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

JD for Workshop Manager/Bodyshop Manager

• Direct work activities of Body & Paint shop employees
• Ensure high efficiency and productivity levels in meeting delivery deadlines
• Conduct daily brief/monitoring on attendance, productivity, workplace safety and other Body shop matters
• Conduct daily follow up to ensure repair job executed timely to meet delivery deadlines.
• Enforce quality repair work done consistently through correct usage of tools and repair methods
• Vendor & Workshop Cost Control to ensure company’s interest is maximised
• Ensure all process check and final quality inspections done to achieve zero return jobs
• Ensure adequate protection customers vehicles and their belongings treated with care
• Handle all internal shop floor issues & customer complaints. To provide resolution in timely manner
• Enforce control on supplies/consumables usage to reduce wastage
• Establish/ enforce procedures/ tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases
• Identify problems, develop and introduce systems and procedure to streamline efficiencies
• Create/distribute periodical reports to management on repair status and Bodyshop performance indicators
• Prepare and co-ordinate for Workshop Meister Examination
• Attend Operations & Management Meetings
• Ad-hoc requests from Management

Job Responsibilities:

• Manage the day-to-day operations performed by the Payroll team and ensure timely and accurate salary payment and statutory reporting in compliance with regulatory requirements.
• Handle and process payroll, overtime claims, incentives, reimbursement and allowance payments.
• Oversee processing of payroll changes and system upgrades.
• Responsible to generate Payroll Reports, or any other payroll-related reporting & respond to statutory queries.
• Able to liaise with the client & perform payroll service as per their specifications and respond to their queries.
• Attend to internal and outsourced staff's queries on payroll-related matters.
• Reconciliation of payroll records, data verification and administration.
• Any other payroll tasks and projects as assigned.

Job Requirements:

• Bachelor’s degree in business administration, Accounting, Human Resources, or related field.
• Minimum 5 years of hands-on experience in payroll processing using various HR softwares.
• Prefer candidates with regional payroll experience who can manage a team and contribute to payroll system improvements.
• Demonstrate strong leadership skills with the ability to connect effectively at all levels.
• Highly meticulous and with an eye for detail.

We seek a dynamic and experienced Manager to oversee daily operations, streamline processes, and ensure departmental efficiency. The ideal candidate will have strong leadership skills, a knack for problem-solving, and a proven ability to manage budgets, teams, and resources effectively.

Key Responsibilities:

• Applicant must Manage and control daily work operations at Mechanical and Electrical project sites of Fusion Engineering & Services Pte Ltd at various locations in Singapore (Construction and plant maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site to work towards Zero LTI
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Our client, a leading retail bank is looking for highly driven sales personnel to join their expanding team.

Key Responsibilities:

• Primarily serve individual retail customer and advise them on various personal banking and financial products and services.
• Seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• Possess sound financial knowledge and provide holistic financial planning advice to customers.
• Good understanding of banking regulations and to adhere to rules and guidelines when conducting business.
• Always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• Achieve a balanced scorecard set by the company.

The ideal candidate will possess the following:

• Diploma/ degree in any discipline
• Willingness to work on a flexible schedule that includes weekends
• Passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring exceptional service standards.
• Manage and train staff, fostering a positive and professional work environment.
• Develop and execute strategies to increase revenue and customer satisfaction.
• Monitor budgets, control costs, and optimize financial performance.
• Ensure compliance with health, safety, and hygiene regulations.
• Build strong relationships with customers and stakeholders.

What We’re Looking For:
✔ Proven experience as a General Manager or in a similar leadership role within the restaurant industry.
✔ Exceptional organizational and leadership skills.
✔ Strong business acumen with a focus on profitability and growth.
✔ Ability to inspire and motivate a diverse team.
✔ Fluency in English and Cantonese is a plus.

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

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- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Job Description

We are recruiting for a Portfolio Manager role for a new launch next year. The new fund invests in private equity companies primarily in South East Asia, mainly focus in pharmaceutical industry.

The Portfolio Manager will take the leading role in conducting strategy and market research, developing investment recommendations, negotiating terms and executing fund investments. Also, this role will be responsible for periodic communication with external investors and marketing/fundraising activities.

Given the nature of the strategies covered, the role requires a strong analytical background. A familiarity with investment structuring and derivative instruments is a plus. It is essential that candidates possess the ability to develop and test investment opportunities, as well as engage constructively with our external partners and internal stakeholders. Considering it is a senior position, the candidate must possess a sense of ownership, with well-rounded skills from fund investment, operation, investor relation etc.

Role-Specific Accountabilities

• Portfolio management skill is a must
• Conduct the day-to-day monitoring and analysis of existing external managers (including building robust and flexible tools to support the process)
• Evaluate key exposures and risk factors of investments
• Research and formulate views on hedge fund strategies and their performance during various macroeconomic regimes
• Lead the discussion in the team’s weekly research meetings, investment and strategy recommendation meetings and contribute to the investment decision making process
• Work on research projects related both to micro position level analysis as well as macro top-down portfolio strategy and construction
• Communicate with existing investors on regular basis, participate in fund raising event and liaise with various counterparties for first handed industry dynamics

Qualifications

• Preference for candidates with investment experience particularly in the pharmaceutical industry and degrees in Economics, Business or Commerce, and Finance. A Master’s degree would be advantageous.
• Previous portfolio management experience is preferred
• Strong research and analytical skills
• Relationship management experience
• Solid, demonstrated communication skills (oral and written), as well as strong presentation skills
• Ability to meet deadlines and work well under pressure
• Professionalism and integrity
• Flexibility, adaptability, initiative and creativity
• Team player who enjoys a high performance culture
• Willingness to travel
• Candidates must exhibit conduct consistent with our guiding principles of integrity, partnership and high performance

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Roles & Responsibilities

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Duties and Responsibilities:

· Serve as the technical expert for detailed design and construction aspects of the project

· Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors

· Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle

· Communicate and collaborate with other managers, suppliers, and contractors

· Prepare and deliver various installation/erection or construction related presentations, both internally and externally

Requirements and Qualifications:

· Analytical and mathematical mind, capable of evaluating and solving various complex problems

· Leadership skills necessary to manage and develop a teamwork ethics

· Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track

· Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

· Ability to work independently as well as part of a team

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

• etermine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

You will be responsible for the leasing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the retail mall.

Responsibilities would include the following:

Leasing and Commercial / Retail Mix Strategy

• Work with the landlord/Management Council on determining the strategy of the building
• Plan and implement tenancy & trade mix to enhance the image and maximize footfall
• Reach out to potential tenants and maintain tenant mix based on the decided mall theme and established by-law on restricted businesses
• Draw in anchor tenants
• Maintain up-to-date knowledge of retailers, new trends, current competing & new retail developments and all macro/micro data affecting the retail sector
• Conduct market and competitor analysis
• Develop strong relationships with a network of retailers and source for new market concepts
• Monitor all terms of current leases including meeting and evaluating suitable prospects/concepts for vacant/potentially vacant unit(s)

Communications with Residents/ Retail Tenants/ Landlords/ Public

• Establish and maintain communication platforms with residents, retail tenants and all landlords to build rapport and ensure good relations
• Handle feedback/enquiries from the above or prospects/public
• Ensure tenant’s compliance to by-laws and rules to co-exist peacefully with other tenants
• Responsible for tenant management which includes maintaining tenants’ contact, working through solutions to meet requests, visit tenants on a regular basis, plan and implement customer care programs and events

Requirements:

• Valid CEA license is a must
• At least 5-10 years of retail leasing experience in for commercial building
• Strong communication and interpersonal skills to work with landlords and tenants
• Team management experience is required
• Good network and database of retail tenants prospects

Project Management

Lead and manage design projects from concept to completion, ensuring they are delivered on time, within scope, and within budget.
Oversee new store openings, renovations, and refurbishments, ensuring alignment with the brand’s aesthetic and standards.
Develop detailed project plans, timelines, and budgets, coordinating with internal teams and external contractors to execute projects seamlessly.

Store Design and Layout

Collaborate with architects, designers, and visual merchandising teams to create store layouts that enhance customer flow, maximize sales, and reflect the brand’s identity.
Ensure that store designs are functional, visually appealing, and in line with the brand’s image and customer experience expectations.
Ensure that store interiors, fixtures, and fittings are consistent across all locations, maintaining brand uniformity.

Coordination and Communication

Act as the main point of contact between internal stakeholders (visual merchandising, retail operations, marketing) and external contractors (architects, engineers, suppliers) to ensure smooth project execution.
Manage relationships with landlords, developers, and local authorities for necessary permits, lease agreements, and approvals.
Ensure that all projects comply with local regulations, safety standards, and building codes.

Visual Merchandising and Branding

Work closely with the visual merchandising team to ensure that store design enhances product presentation and merchandising strategies.
Maintain the brand’s visual identity in all store designs, ensuring a seamless customer experience that reflects luxury and exclusivity.
Implement seasonal design updates in collaboration with the visual merchandising and marketing teams.

Location Scouting and Site Analysis

Conduct site visits and assess new locations for potential store openings, relocations, or renovations, providing insights on feasibility, space planning, and design execution.
Analyze location demographics and customer traffic flow to optimize store layout and customer experience.

Budgeting and Cost Control

Develop and manage budgets for all store design projects, ensuring cost-effective solutions without compromising quality or brand standards.
dentify opportunities to optimize resources, reduce costs, and negotiate contracts with suppliers and contractors.

Quality Control and Post-Project Review

Ensure the quality of materials, finishes, and craftsmanship meet luxury standards.
Conduct post-project evaluations to ensure that stores meet functional, aesthetic, and operational expectations.

Refurbishment and Maintenance

Lead refurbishment and renovation efforts for existing stores, ensuring minimal disruption to store operations and customer experience.
Develop a maintenance schedule for store fixtures and interiors to ensure long-term durability and brand consistency.

Qualifications

• Bachelor’s degree in a related field.
• 6+ years of experience in visual merchandising design and project management, preferably within the retail industry.
• Strong project management skills, with experience managing multiple projects simultaneously.
• Expertise in store layout design, visual merchandising, and brand identity.
• Experience with store openings, relocations, refurbishments, and renovations.
• Proficient in design software (AutoCAD, SketchUp, Adobe Creative Suite) and project management tools.
• Strong communication and negotiation skills for liaising with contractors, suppliers, and internal teams.
• Knowledge of building regulations, safety standards, and retail compliance.

Employer questions

1. Your application will include the following questions:Which of the following statements best describes your right to work in Singapore?
2. What's your expected monthly basic salary?
   How many years' experience do you have as an Experiential Store Designer?
3. How many years of project management experience do you have?

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

At CBRE, you are empowered to take your career path into your own hands. Our people enjoy workplace flexibility in a global organization with tremendous scale providing corporate real estate and property services. Each day you will work in an inclusive and collaborative environment with supportive teammates and be challenged to grow and be your best every day.

We have an opportunity for an experienced General Manager to be responsible for the Commercial property management. The primary focus of this role is on service quality, whilst ensuring efficient management and maximizing revenue returns for the properties. The successful candidate will enjoy working within a great team with a defined career development pathway.

• Responsible for monitoring the physical condition, financial performance, and compliance for the development. Inspect assets and assess portfolio health and performance for benchmarking.
• Review financial performance and inspection reports, and make final determination of watch list status and default
• Assist in managing financial performance. Recommend strategy and tactics for achieving financial objectives. Provide market analysis and asset positioning consultation. Assists in acquisition underwriting and due diligence.
• Improve ongoing relationship with clients, ensuring that objectives are being met. Anticipate and responds to client's needs.
• Supervise the preparation of annual budgets for operation and capital expenses, forecasts, management plans, monthly performance reports, and variance reports. Ensure the delivery of accuracy, timely, and complete reports.
• Ensure periodic regular property inspection. Recommends and/or approves alterations, maintenance and reconditioning as necessary.
• Contracts for and supervises vendor services as required.
• Provide guidance and leadership to onsite property management team and recommend management strategies.

SKILLS & EXPERIENCE REQUIRED

• More than 8-10 years of relevant experience in an Asset and Property Management role.
• Well verse with managing strata title developments. Solid understanding of administering and managing tenancy agreements.
• Well versed in addressing procurement issues.
• Strong Excel skills.
• Able to commit to 5.5 days.

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 11am to 3pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

We’re seeking a future team member for the role of Vice President, Relationship Management & Business Development to join our Treasury Services team. This role is located in Singapore – Hybrid.

In this role, you’ll make an impact in the following ways:

• Responsible for relationship coverage and business development by marketing the firm’s treasury services (transaction banking services) to key Financial Institutions, including Banks and Non-Bank Financial Institutions (NBFIs) in South and Southeast Asia region.
• Develop and execute strategic plans for acquiring, managing and growing the portfolio of key client relationships (covering both existing and new, target clients).
• Manage large and sophisticated clients with complex buying /decision-making processes.
• Continually evaluate client needs and ensure sustained client engagement to grow revenue while strengthening business relationships.
• Track and report pipeline and progress against account plans developed for key accounts.
• Adopt enterprise-wide relationship management approach by collaborating with internal stakeholders and across lines of businesses to deliver a holistic customer experience.
• Ensure relationship management strategy is executed through pro-active account management and deployment of client service and implementation teams.
• Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
• Focus on the maintenance and implementation of bank’s policies and procedures, sales initiatives and strategies.
• Development as Subject Matter Expert (SME) in specialized function or business / product is essential.

To be successful in this role, we’re seeking the following:

• Strong core competency, experience and knowledge in Transaction Banking products and services, especially correspondent banking/clearing services, FX payments, Trade Finance, Cash Management and Liquidity management solutions.
• Proven relationship management experience and a well-established network of Financial Institutions and NBFIs; or has worked in a similar role within the Financial Services/ Banking Industry.
• To contribute to the bank’s APAC strategy and business development by bringing local market intelligence, knowledge, insights and experience.
• Experienced in negotiating agreements for inter-bank transactions, for example, nostro account agreement, Master Risk Participation Agreement, Trade Loan Agreement etc.
• Good working knowledge of using data analysis tools such as Swift.com Banking Analytics, Swift Traffic etc.
• Strong experience in KYC/AML risk and control process for Banks.
• Past experience covering the South Asia market region (e.g. India, Bangladesh) and fluency in local language will be an advantage.
• Must be willing to travel for Business.