Total 10,425 quality assurance manager job vacancies in Others category in Singapore

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for a professional qualified Senior Operations Manager Work with chefs and other personnel to plan menus that are high in demand and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service etc.

Responsibilities

Responsible for Operational leadership of F&B and Hospitality team
Responsible for the delivery of the overall operational metrics & sales targets
Coordinate daily Front-of-the House and Back-of-the-House Restaurant Operations
Set and Review Quality Performance Standards. Regularly review product quality and research new vendors. Identify and highlight further opportunities for services and process improvements.
Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Train current and new employees on proper customer service practices
Human Resource (HR) management including conducting return to work interviews, authorizing holiday requests, the implementation of any disciplinary procedures, dealing with grievances, organizing, and supervising shifts, and conducting annual appraisals. Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan.
Manage supply chain resources and ensure accurate inventory.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s brand image and marketing activities. Promote the brand in the local community through multiple channels e.g., word-of-mouth, restaurant events, social media campaigns, advertising and co-branding. Recommend ways to reach a broader audience.
Control operational costs, identify measures to cut waste and maintain efficiency metrics.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Implement policies and protocols for Business Continuity to maintain future restaurant operations.

Requirements

Minimum 5 years’ work experience in a Managerial role in the F&B and Hospitality industry
Strong leadership, motivational and people skills, with proven ability to manage large, diverse teams.
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Experience in F&B and Hospitality Hygiene is necessary for this role. Experience in Compliance with Health & Safety procedures (HSA, FSSAI, etc) is essential.
Experience in vendor management and supply chain management for F&B is critical
Fluent in the English Language and the ability to communicate at all levels.
Highly skilled in operations fiscal management.
Ability to thrive under pressure and execute with pace.
Bachelor degree in Business Administration; hospitality management
Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
International coordination and travel would be needed (in line with pandemic regulations) to oversee operational setup as well as vendor and supply chain management.
Our team consists of highly experienced professionals who share their unique perspectives to arrive at creative solutions for our partners and the industry. Come join and be part of our company that offers great benefits with opportunities to advance your career.

Hi,

Looking for Aircon Specialist and preberably with technical skills for the jobs.

We are looking for trainees as well who are willing to learn hands on in mechanical engineering.

from age 18-40

For Repairing of Airconditioning and mechanical ventilation fan

- Knowledge of how to repair or even with Chiller knowledge

For installation of Airconditioning and mechanical ventilation fan

- Knowledge of how to install ACMV equipments

Management skills to manage supervisors and technicians on their technical knowledge and also to plan their schdules and work plans.

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.

>> Job title: General Manager

>> Location: Various Loactions

>> Working hours: 8.30am to 5.30pm

>> Salary: $9000 - $15000

>> Preference: Full-time job

HIGHLIGHTS:

- To manage and run the operation of the whole company

- Meet customers to secure projects

- Presenting the design and ideas on advertisement

-Create awareness of company’s brand.

RESPONSIBILITIES:

- More than 8 years experience in designing or advertisment firm

- Able to draw and design projects for customers on signboard and interior design

- Able to guide and assure project progression

- Able to engage with people from all walks of life.

- Related experience will be an advantage.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

• Develop and maintain BIM Execution Plan
• Maintain productive relationship with customers and Internal team.
• Ensure projects scope, schedule is being tracked and executed till the completion stage.
• Strong software background in Bentley Open Building Designer, Open Plant, ProjectWise, Navisworks and Civil3D
• Generate and implementation of BIM Models at all phases of the projects, using both company or client standards and developing new templates when required
• Understanding and proactively implementing the required LOD, and COBie data at each of the project stages, as per project-specific requirements
• Perform model audits and create optimization strategies to keep our project teams productive.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors and prepare necessary documentation.
• Perform quality control on all models provided by BIM coordinators/authors on the project
• Works closely with project team in coordinating, organizing and producing of construction drawings and documentations using BIM Technologies
• Coordinate and collaborate with all parties within the Contract and interfacing contracts’ BIM Managers and / or BIM Coordinators.
• Establish, implement, and facilitate clash detection analysis to identify, resolve and validate all design and construction conflicts within the Contract and Interfacing Parties.
• Update, manage, monitor, and track all model changes.
• Ensure models / drawings accuracy based on BIM standards and BIM project workflow criteria / checklist.
• Understand the SLDs and P&IDs to verify the BIM Model quality and outputs.
• Explore innovation and encourage the use of advanced tools / technologies to expand the use of BIM within the company.

Requirements

• Degree in Mechanical Engineering
• 6+ years of professional experience and minimum 2 years of experience in Process Plants and Industrial projects.
• In-depth experience within a work-sharing environment (CDE) and demonstrate experience using 3D coordination software.
• Expert knowledge with proven practical application of Revit Architecture and integration with the Autodesk Suite.
• Ability to communicate effectively with construction field personnel, architects, engineers and subcontractors.
• Knowledge of Civil 3D, 4D/5D and Bentley platform will be an added advantage.
• Must be capable of directing the work of others, maintaining tight timeframes, and working constructively with the clients.
• The individual should have excellent leadership and communication skills
• Good interpersonal and written skills
• Positive working attitude and ability to work in a fast-paced environment
• Industry BIM Certification (Revit Professional, BCA Certification) is preferred
• BIM Management Certificate or Specialist Diploma in BIM is required
• ONLY SINGAPOREAN need to apply.

Jobs Descriptions:

• Manpower planning - Recruit, train, assign, schedule, coach, counsel and discipline employees

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

• Maintain safe and healthy work environment by following and enforcing standards and procedures

• Responsible for operation supervisors, with review/approval responsibility for all operations employees

• Maintain great relationships with key business partners

• Work closely with Operation Head and management team to set and implement policies, procedures and systems

Job Ad: General Manager

Position: General Manager (Secretarial firm and accounting related)

About the Role:

We are seeking a highly motivated individual with strong leadership, communication, and interpersonal skills to effectively manage a team, build client relationships, oversee financial reporting, and drive business development.

1. Focus on Leadership & Management:

· Oversee all aspects of accounting and secretarial operations. This includes managing a team, delegating tasks, and ensuring the smooth and efficient running of the department.

· Develop and implement accounting policies and procedures.

· Ensure compliance with all relevant accounting standards, tax regulations, and corporate governance requirements.

· Supervise the preparation of financial statements, including profit and loss statements, balance sheets, and cash flow statements.

· Manage client relationships, build strong client relationships, and provide high-quality service.

· Lead business development efforts, identify new business opportunities, and expand the client base.

· Oversee the recruitment, training, and development of accounting and secretarial staff.

· Manage budgets, control costs, and ensure the profitability of the firm.

2. Accounting & Finance Responsibilities:

· Oversee all accounting functions, including accounts receivable, accounts payable, payroll, and tax compliance.

· Prepare and review financial reports for clients.

· Provide financial and tax advice to clients.

· Assist clients with company incorporation, statutory filings, and other corporate secretarial matters.

3. Business Development & Client Relations:

· Build and maintain strong relationships with clients.

· Provide excellent client service and ensure client satisfaction.

· Network with industry professionals and potential clients.

· Identify and pursue new business opportunities.

4. Team Management:

· Lead, motivate, and mentor the accounting and secretarial team.

· Delegate tasks effectively and ensure team members are meeting deadlines.

· Conduct performance reviews and provide feedback to team members.

· Foster a positive and productive work environment.

5. Other Responsibilities:

· Stay updated on relevant accounting standards, tax laws, and industry best practices.

· Implement and maintain internal controls to ensure the accuracy and integrity of financial records.

· Ensure compliance with all relevant regulations and legislation.

Required Skills & Experience:

• Strong understanding of Singaporean tax laws and regulations.
• Experience in accounting and tax compliance.
• Familiar in ACRA related registration of businesses in Singapore, including companies, partnerships, and other business entities.
• Proficiency in accounting software (Million) and CRM Zoho.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in accounting, Finance, ACCA or a related field.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

Core Competencies:

• Active listening
• Organizing
• Writing communication
• Learning on the fly

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

Installation Manager

Visit www.ppsjob.com.sg

Responsibilities:
Responsible for planning, coordination and managing installation activities for metro rail projects

Requirements:
Qualification: Degree/Diploma in mechanical/electrical engg
Experience: min 5 years in installation or maintenance field, CCTV
Experience in the railway industries will be an added advantage
Independent and self-motivated with good initiative and communication skills and team player
Able to travel overseas when required

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

The Trainee will be responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

Specific Responsibilities

1. Overseeing local and regional sales, promotions and campaigns.

2. Planning and directing the hiring and training of new Sales Representatives.

3. Directing and coordinating all sales activities locally and regionally.

4. Preparing sales budgets and projections and approving expenditures.

5. Tracking and analyzing sales statistics based on key quantitative metrics.

6. Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules.

7. Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

8. Serving as the face of the organization to internal and external partners.

9. Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients.

10. Setting sales quotas and goals

11. Overseeing and directing performance of the sales team.

12. Identifying emerging markets to find new sales opportunities.

13. Defining and executing territory sales plans.

Competencies

1. Planning and Development 2. Product Knowledge Training

3. Team management & Strong Communication skill 4. Customer service

5. Networking, Collaboration Skills & Sales techniques

1. Contract Administration

• Reviewing, negotiating, and managing contracts with clients, subcontractors, and suppliers.
• Preparing, consolidating and filing of Contract Documents, Variation Orders, Progress Claim and Final Accounts.
• Ensuring compliance with all contractual obligations, including timelines, quality, and specifications.
• Preparing, submitting and upgrading of BCA workhead.
• Monitoring contract terms to identify risks and opportunities.

2. Cost Management

· Bidding, taking of BQ for tenders, to discuss cost with Contract Director.

• Preparing cost estimates, budgets, and tracking project expenses to maintain profitability.

3. Team Supervision and Coordination

• Supervising quantity surveyors, contract administrators, or other team members.
• Acting as a bridge between the Contract Director and the operational staff, ensuring that the Director's strategic decisions are implemented effectively.
• Guiding the team in preparing tender documents and ensuring they meet the required standards.
• To communicate with Project teams on progress and issues.

4. Reporting and Communication

• Regularly reporting to the Contract Director on the progress of projects, including financial updates and risks.
• Liaising with clients, and subcontractors to maintain clear communication.

5. Legal and Regulatory Compliance

• Ensuring all contracts align with legal, regulatory, and corporate standards.
• Staying updated on relevant laws, such as Building and Construction Authority (BCA) guidelines or international contract standards (e.g., FIDIC, NEC).
• Familiar with PSSCOC, REDAS, SIA, TOWN COUNCIL, HDB etc.

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Job Description:

· Oversee daily operations and staff management

· Ensure high standards of customer service and satisfaction

· Manage inventory and order supplies

· Develop and implement sales strategies to achieve targets and drive overall sales

· Handle customer inquiries and resolve issues

. Hands-on skills

Requirements:

· Preferably 3-5 experience in relevant industry

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Able to work on weekend and public holiday

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Diploma in Business, Operations

[Job ID: 401667]

Overview

This exciting opportunity is with a leading global bank as they are looking for a relationship manager to join their ever-growing team as part of their plans to increase their business outreach. If you're a highly motivated sales-driven individual, this would be a great opportunity in the next step of your career.

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions to address customers’ financial needs and objectives.
• Build and strengthen customer relationships by providing regular updates on market trends and insights into local and international financial products.
• Promote and offer a wide variety of banking products to existing and potential clients, including structured notes, leveraged FX trades, corporate and sovereign bonds, etc.
• Deliver expert financial analysis and customized wealth management solutions, such as bancassurance, loans, and investment products.
• Participate actively in branch activities, supporting the overall success of the bank.

Requirements

• Degree in any discipline
• Results-oriented, dynamic, and self-driven
• Very keen in a sales-fronting role.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committe are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

We are a Private Education Institution (PEI) and WSQ learning provider with EduTrust certification, committed to delivering high-quality education and training programs. We specialize in diploma, advanced diploma, and short courses, including WSQ-accredited programs.

Job Summary:
The General Manager shall be responsible for the overall leadership, strategy, and operational management of the company. This role oversees business development, sales, marketing, compliance, and daily operations to ensure the institution meets its goals, maintains EduTrust standards, and achieves sustainable growth.

Key Responsibilities:

1. Strategic Leadership:
   • Develop and implement strategic plans to drive growth, profitability, and operational excellence.
   • Monitor industry trends and identify new opportunities for business expansion.
2. Sales and Marketing:
   • Lead sales strategies to meet revenue targets and expand market share locally and internationally.
   • Oversee marketing efforts, including SEO, SEM, social media, and other digital campaigns.
   • Develop partnerships with corporate clients, institutions, and industry stakeholders to boost enrollments.
3. Operational Management:
   • Manage day-to-day operations, ensuring smooth functioning of departments including admissions, curriculum delivery, and student services.
   • Develop and refine operational policies, procedures, and processes to maintain efficiency and compliance.
4. Regulatory Compliance:
   • Ensure adherence to EduTrust requirements, WSQ standards, and other regulatory frameworks.
   • Maintain records and documentation to facilitate audits and inspections.
5. Financial Management:
   • Oversee budgeting, forecasting, and financial performance monitoring.
   • Optimize cost management while ensuring high-quality service delivery.
6. Human Resource Management:
   • Lead recruitment, training, and performance evaluations of staff.
   • Foster a positive work environment that aligns with the company culture.
7. Program Development and Enhancement:
   • Collaborate with academic and training teams to ensure curriculum relevance and quality.
   • Introduce new programs based on market demand and emerging trends.
8. Stakeholder Management:
   • Build and maintain relationships with regulatory bodies, clients, and partners.
   • Represent the institution at events, conferences, and networking sessions.

Key Requirements:

• Education: Bachelor's degree in Business Administration, Education Management, or a related field. MBA preferred.
• Experience: At least 8-10 years of management experience, preferably in a PEI or training institution.
• Regulatory Knowledge: Familiarity with CPE, EduTrust, WSQ, and other regulatory standards.
• Leadership Skills: Proven ability to lead and motivate teams to achieve business goals.
• Sales and Marketing Acumen: Strong track record in driving sales growth and managing marketing campaigns.
• Financial Proficiency: Experience in budgeting, forecasting, and financial management.
• Interpersonal Skills: Excellent communication and relationship-building skills.

Reporting Structure:
Reports directly to the Board of Directors.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Under the NUHS Research Office, the Assistant Managerthe Assistant Manager serves as a member of the Cardiovascular-Metabolic Disease Translational Research Programme, under the leadership of Professor Roger Foo, Principal Investigator.

This position includes, but is not limited to,

• Involved in management of grants with multiple stakeholders, from pre-award to post award activities, operations, compliances and finance.
• Arrange and coordinate events and meetings, including creating and distribution of meeting minutes, preparing facilities for scheduled meetings, and arranging refreshments, if required.
• Manage overall day-to-day administrative activities for the Principal Investigator.
• Assisting with reporting and presentations to stakeholders.
• Purchasing products and services for the Principal Investigator, including preparing reports, tracking orders and ensuring timely delivery, and keeping records of purchases.
• Maintain research related databases, files and records.
• As administrative support for the Principal Investigator, this role will involve liaising with members of staff and external parties for other institutions and the public.

Qualifications

• Bachelor / Master in any discipline with a minimum 5 years of experience.
• Prior experience working in/with scientific research industry
• Active listening and good communications skills
• Strong interpersonal and social skills
• Independent and good team player
• Proactive approach to problem-solving
• Ability to multitask
• Strong time-management and organisation skills
• Good proficiency in MS Office applications such as PowerPoint, Excel

Marketing Manager duties and responsibilities

Marketing Managers take the lead in their company’s marketing and advertising divisions, overseeing the success of various marketing initiatives. Some of their typical duties and responsibilities may include:

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

The Cafe Manager is responsible for overseeing the daily operations of the cafe, ensuring a high level of customer service, managing the team, and ensuring the smooth running of all cafe operations. The manager will ensure that the cafe is efficient, profitable, and meets the quality standards set by the business. The role involves overseeing staff, inventory, customer relations, financial management, and maintaining a welcoming environment.

Customer Service:

• Ensure a high standard of customer service and a welcoming atmosphere.
• Address and resolve customer complaints or issues promptly and professionally.
• Build and maintain relationships with regular customers, ensuring repeat business.
• Handle cash and credit transactions, providing accurate billing and receipts.

Skills & Competencies:

• Excellent leadership and team management skills.
• Strong customer service and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Problem-solving skills and attention to detail.
• Excellent organizational skills, time management, and multitasking abilities.
• Knowledge of point-of-sale (POS) systems and general business software.
• Ability to analyze sales data and customer feedback to improve business operations.