Total 10,471 relationship manager job vacancies in Others category in Singapore

Job Description

• Supervise and lead the construction team to lay down construction milestone.
• Manage construction activities, ensuring timely and smooth progress of the operations.
• Responsible for implementing the work plan and attending project meetings
• Resolve design site problems encountered during the construction period.
• Producing site progress report to management.
• Monitor and ensure subcontractors comply with specified requirements.
• Identify and comply with all applicable statutory/ regulatory requirements related to project.
• Coordination and sequencing of works of different subcontractors.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.
• Respond swiftly to work delays, emergencies and other problems.
• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 10-15 Year(s) of working experience in the related field is required for this position.

Job Title: Trading Manager

Job Description: Trading Fertilizer

- To engage exclusively for the interests of Agricore Commodities International as well as the whole Agricore – Organization and within the framework of the existing company regulations.

- To handle all sales markets as assigned.

- To assist and handle all finance, trade operations, L/C work, customers and producers as assigned.

- To assist in all aspects of the business.

- To handle general operation within our company’s daily work whenever required.

Requirements:

- Min Bachelor’s degree or equivalent and Professional Qualification with at least 5 years of working experience in the Fertilizer Industry.

- Marketing & sales skills with proven industry knowledge.

- Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.

- A good team player who is able to work independently or with multiple partners in the region.

- Excellent leadership skills with good initiatives, able to analyze and work positively.

- Strong interpersonal and communication skills, presentation skills, able to read and write English.

- Proficient in Microsoft office: MS Excel, MS Word, MS PowerPoint and MS Outlook.

Other Information:

- 5 working days per week from 9am-6pm in office.

- Salary: S$8,000.00 - S$12,000.00

- Bonus / Commission

- Location: Orchard Road

We regret to inform that only shortlisted candidates will be notified.

Job Description & Requirements

• Coach and plan training development of staff.
• Manage and oversee the daily activities of the assigned store.
• Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
• Supervise the daily work performance of the employees.
• Handle customers’ complaints, enquiries and feedback.
• Roster scheduling and assigning shift duties.
• Organize and co-ordinate the store operations, merchandising and promotional activities within the established guidelines.
• Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
• Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
• Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
• Ensure the daily banking-in of trading receipts and prompt submission to HQ of the relevant paperwork.
• Ensure accurate receiving and ordering before confirmation.
• Location: Bedok and Paya Lebar

SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced MANAGER (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the management

- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Job Description:

• Manage the operational activities of the projects to be within budget so as to support the achievement of the sales and PBT target:

- Resources availability and reliability (eg; manpower, equipment, etc)

- Manpower capacity, competency and deployment

- Work productivity through effective management (eg; machine utilisation rate, time management, etc)

- Ensure compliance of SAC at sites

- Ensures that inspection activities are carried out according to standard methods

- Coach and guide staff on the job training

• Provide technical feedback and costing information to superiors and sales team for tendering and quotation process, which include:

- Evaluate/Decide the capacity and capability to undertake the project according to technical specifications and requirements (eg; site visit, study specifications, drawings and other requirements, etc)

- Highlight additional costing items where require for the tender or quotation

• Manage the project activities within the allocated budget and timeframe:

- Project task breakdown and schedules

- Resources and deployment

- Monitoring and tracking progress

- Review project reports

- Site visits and meetings

- Resolutions of complaint, issues and feedback.

• Review project progress/final claims for approval and invoicing
• Complete the project:

- Reinstatement work areas

- Project sign-off

Job Requirements:

• Formal education in Civil Engineering/Ground investigation and instruments installation
• Good knowledge of drilling operation
• Familiar with 5S and safety knowledge
• Knowledge in quotation and tender works
• Understanding of financial indicators
• Relevant safety certificate for project manager (compulsory)
• Registered Earthwork Supervisor (compulsory)

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Role and Responsibilities:

• To oversee payroll, payable and receivable account transaction on daily/monthly/quarterly/yearly basic
• To assess the all transaction attention to detail to ensure the accuracy before approve all the payment transaction to suppliers, vendors as well as internal staff’s salary, reimbursement matters.
• To coordinate with HR Department on Levy, CPF, Taxation transaction
• To respond account matter to client via phone call, correspondences
• Manage a documented system of accounting policies and procedures
• Oversee the preparation of the organization’s budget
• Plan and coordinate the annual financial audit report
• Analysing the financial performance of the company and suggesting insights to improve it
• Preparing monthly accruals, pre-payments and other accounting duties
• Prepare the company's financial statements and annual reports, taxes and other financial compliance matters following the rules and laws of the statutory compliance requirements
• Advise the company on all financial matters and support growth strategies of the company, including financial forecasts and overhead costs

Qualifications and Education Requirements

• At least Diploma in Finance Accounting
• A Diploma or bachelor's degree in a relevant field such as Business Administration, Management, or a related discipline is often preferred.
• Leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of budgeting

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

WE NEED EXPERICEND FOR METAL WOKS , ALUMINMUM WORKS , WETRADE WORKS AND TILES WORKS FOR CONSTRUCTION (HDB / CONDO ) , NEED HAVE EXCELLENT IN CHINESE AND ENGLISH COMMICATION SKLII AND ACKNOWLEGE DESIGN WORK ,NEED TO GO THROUGH WITH SITE COODINATOR FOR BQ AND MATERAILS ORDER AND DRWAING SUBMISSION WORKS ，ALLOW TO FOLLOW AND COORDINATE WITH SITE WORKS AND PROGRESS WITH MAINCON , SITE MEETING

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview:

We are looking for an experienced AVL Technician/Manager to oversee our audio, visual, and lighting needs for events and productions.

Key Responsibilities:

• Setup & Operation: Manage setup, operation, and troubleshooting of AVL equipment.
• Team Leadership: Lead a team of technicians, providing guidance and training.
• Event Coordination: Work with organizers to meet AVL requirements.
• Maintenance: Ensure proper maintenance and repair of AVL systems.
• System Design: Design and implement AVL solutions for events.
• Quality Control: Conduct regular quality checks on equipment.

Qualifications:

• Education: Diploma/Degree in Audio Engineering or related field.
• Experience: 1-3 years in AVL operations. 2 years in management for AVL Managers applicants
• Skills: Proficiency in AVL equipment, strong leadership, and excellent communication.
• Flexibility: Willingness to work flexible hours, weekdays, weekends, eve of public holidays and public holidays alike.

Benefits:

• Incentives for shows
• Professional development opportunities

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.

Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Responsibilities:

• To demonstrate experience in managing the detailed design in electrical and electrical distribution system in municipal scale of Wastewater treatment systems / Construction sector.
• Perform/ Review electrical scope pertaining to, but not limited to: electrical equipment (MCC, HTSG, LVSG, DB & etc)
• Project execution, implementation, documentations. Interface with other disciplines in the due course of work: Mechanical, process, ICA
• Plan, directs and coordinate all site activities and committed to meet submittal, review and approval schedule, quality and safety targets.
• Evaluate Vendors’ technical submissions. Conduct Technical interviews with Vendors. Post-award- manage Vendors to ensure proper execution of works.
• Plan and manage installation sequences efficiently.
• Technically strong and experienced in process plant electrical installation and integration works.
• Check and ensure all electrical equipment, installation works conform to project design specifications and contracted terms and conditions.
• Ensure timely completions of all projects and attend to site meetings and negotiate with consultants, clients, suppliers on engineering & contractual matters.
• Participate in troubleshooting with site team during erection/ installation, testing and commissioning phases of the project

Requirements:

• Professional Engineer (Electrical) registered with the PEB Singapore.
• Minimum 15 years relevant working experience, preferably in municipal scale of Wastewater treatment systems.
• Project Management and Supervision skills
• A resourceful self-starter who possess excellent problem solving skills and negotiation skills.
• Ability to work independently yet co-ordinates and teamwork seamlessly with other departments, works well under pressure and able to meet tight deadlines.
• Highly motivated, driven by excellence and having an eye for details.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines.
• Able to communicate effectively in English at all levels, both verbally and in written reports.
• Proficient in Microsoft Office, Microsoft Project & AutoCAD.

Responsibility:

1. Responsible to make plans using detailed drawing

2. Responsible to prepare estimates and budgets

3. Responsible to prepare of creating accurate project specifications

4. Responsible to create technical reports for customer

5. Responsible for completing regulatory documents concerning safety issues.

6. Support the engineers in monitoring project deliverables and actively engage where project teams would benefit from technical intervention;

7. To liaise with respective parties on checking of drawings

8. Attending to all site meetings with owner, consultants and main-contractors on all matters relating to the project operation and coordination

9. Provide technical advice and assistance to the overall project team as appropriate including Commissioning and Service.

Requirement:

1. Minimum Diploma in Civil Engineering

2. Minimum 15 (Fifteen) years’ experience in Construction field in Singapore.

3. Priority if having experience of Metal structure and all type of facade related works

4. Must be ready to work any time to resolve the project related matter. (even public holiday)

5. Must be able to work in day or night shift (if required)

6. Excellent communication skill

7. Ability to focus and keep calm under pressure

Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

• Supervise and manage production staff, including operators and assistants.
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Monitor production processes, adjust workflow as needed, and troubleshoot any issues.
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Plan and oversee daily production schedules, ensuring output meets quality and quantity targets.
• Ensure proper use and maintenance of equipment and machinery.
• Collaborate with the quality control team to meet safety and quality standards.
• Maintain records of production data and report on productivity and efficiency.
• Any other duties as assigned from time to time.

Job Requirements

• 3-5 years of experience managing production in sauces and paste, or similar food processing.
• Strong knowledge of production processes, equipment, and food safety regulations.
• Leadership skills with experience managing production teams.
• Strong problem-solving abilities and attention to detail.
• 5 days work week, based at Senoko.

Management Consulting Manager – Capital Markets

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

· Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position

· Identifying strategic operational issues and performance gaps

· Designing comprehensive new target businesses and technology architectures, operating models and processes, and leveraging digital capabilities to shape major transformation journeys

· Building business cases and implementation roadmaps to help activate the defined client transformation programmes

· Delivering major complex client transformation from on business, technology, architecture and programme management perspectives

· Lead internal organisation building activities as a mentor and role model to the team to support a high performing thriving consulting practice

· Support business development / selling activities to originate, shape and create winning proposals for our clients

Job Requirement

Minimum of a Bachelor’s degree or equivalent

· At least 5-7 years of industry/ consulting experience

· Deep domain knowledge in at least one of the following:

o Banking

o Wealth

o Capital Markets

o Payments

· Deep experience delivering business strategy, blueprinting, process improvements, operating model, business analysis, platform implementations.

· Deep experience engaging and managing diverse senior stakeholders (Business/ IT heads, C-suites) to deliver tangible business outcomes/goals

· Excellent communicator, able to speak both business and technology lingo comfortably

· Must have deep experience managing and leading teams to execute project implementations across a range of project types for example, business strategy, blueprinting, process improvements, operating model, business analysis, platform implementations.

· Demonstrated strong project management in navigating complex projects/delivery environments, managing medium sized teams/direct reports

· Keen knowledge and experience in Waterfall and/or Agile Methodologies (ITIL, Scrum, etc. would be an advantage)

· Experience working through organizational change, developing, and implementing creative solutions.

· Experience with shaping/structuring /sales/selling new deals is a major plus point

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

Meta seeks a highly skilled and experienced Stakeholder Engagement Manager to join our Content Policy Stakeholder Engagement team.

As a Stakeholder Engagement Manager, you will be responsible for building and strengthening relationships with external stakeholders in the APAC region and globally, with a focus on informing and engaging around our content policies. This involves working closely with NGOs, academics, and other thought leaders to bring global knowledge and feedback into the policy development process.

The ideal candidate for this role will be a skilled professional who can think strategically, adapt quickly, work independently, and function in a fast-paced environment with shifting priorities. They should be able to analyze complex information and develop effective engagement strategies. Intellectual curiosity is also highly valued in this position.


This is a full-time position based in Singapore.

Responsibilities

• Develop and execute stakeholder engagement strategies to support the development of content policies that reflect the needs and concerns of diverse communities around the world.
• Identify, cultivate, and establish partnerships and opportunities with key external stakeholders for engagement to develop content policies.
• Build and maintain relationships with key external stakeholders, including civil society organizations, academics, and industry experts in critical content policy areas and seek opportunities to develop collaborative partnerships with them.
• Collaborate with cross-functional teams at Meta to ensure stakeholder feedback is incorporated into policy development processes.
• Monitor and analyze trends in stakeholder sentiment, providing insights to inform policy development decisions.
• Create and deliver presentations and other communication materials to articulate policy positions effectively to external audiences.
• Collaborate with other members of the Trust and Safety Policy team to improve our policies based on external expertise and input.
• Help field policy questions on high-priority escalations, exercising critical thinking and excellent judgment under time pressure.
• Represent the company at external events, conferences, and other external policy engagements.

Minimum Qualifications

• Bachelor's Degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication, program management or a related field.
• 8 - 10+ years of experience in stakeholder engagement, public policy, or a related field
• Creative problem-solving, analytical thinking, negotiation, and multi-tasking skills in time-sensitive settings.
• Experience working in a fast-paced, dynamic environment and managing multiple priorities simultaneously.
• Strong written and verbal communication skills and experience communicating nuanced concepts and policy positions to various audiences.
• Experience in leading the design and delivery of stakeholder engagement strategies.
• Experience in engaging with a diverse set of stakeholders.

Preferred Qualifications

• Master’s Degree or equivalent advanced degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication or a related field.
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Previous roles in civil society, academia, social media platforms, internet companies, technology-focused government departments or think tanks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.