Total 10,573 relationship manager job vacancies in Others category in Singapore

job Description

• Assist and co-ordinate the restaurant manager in all aspects of the daily restaurant duties
• Oversee and manage all areas of the restaurant and assist the restaurant manager to make final decision matters of importance related to guest service.

· Managing and storing vendors’ contracts and invoices

• Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
• Maintain safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations.
• Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
• Plans menu by consulting with chefs, estimates food costs & profits, adjusts menu.
• Maintains ambiance by controlling lighting, background music, glassware, dinnerware, & utensil quality & placement, monitoringfood presentation & service.

· Managing and storing vendors’ contracts and invoices

· Research new wholesale food suppliers and negotiate prices

• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and items.
• Ensure positive guest service in all areas, respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Investigate and resolve complaints concerning food quality and service.
• Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.

Job Requirements

Bachelor’s degree or equivalent in Hotel Management with 3 to 5 years of work experience.

• Prior experience in the North Indian and south Indian F&B industry preferred
• Advanced knowledge of the North Indian Cuisine
• Proven record in sales and business development management
• Excellent interpersonal, communication and presentation skills
• At least an intermediate level of IT skills (MS Word, Excel, Power Point)
• Must be able to work on weekends(Friday, Saturday & Sunday) and Public Holidays
• Previous experience in establishing and managing a team of business development executives
• Strong entrepreneurial and business acumen with the ability to get on with people at all levels and influence them
• Able to work under pressure and meet designated KPIs

Skills & Competencies

Business management, Communication, computational thinking, developing people, digital literacy, interpersonal skills, leadership, managing diversity problem solving, sense making, service orientation, teamwork

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Clubhouse SG - Indoor Golf Club and Bar is Singapore’s premier bar and indoor golf café located at Capital Tower. We are actively seeking Bar Manager.

**Job Description: Bar Manager**

We are seeking an experienced and dynamic Bar Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of bar operations, ensuring exceptional customer service, and driving profitability. Key responsibilities include:

- Delivering high-quality service by promptly attending to guest needs.

- Managing daily bar operations and supervising staff to maintain performance standards.

- Conducting inventory checks, managing stock control, and overseeing procurement.

- Training and mentoring bartenders and floor staff to ensure a professional and cohesive team.

- Monitoring staff performance and customer satisfaction, and reporting to senior management.

- Maximizing profitability through portion control, accurate billing, and effective budgeting.

- Preparing and analyzing operational reports to achieve sales goals and improve efficiency.

- Maintaining strict adherence to hygiene, health, and safety regulations.

If you have a passion for hospitality, strong leadership skills, and a track record of success in bar management, we’d love to hear from you!

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Liaise with regulatory bodies such as LTA, QPS, QPD, as well as sub-contractors and suppliers, ensuring seamless collaboration.
• Oversee daily site activities with a focus on safety and quality assurance.
• Manage and allocate manpower, equipment, and materials according to project needs, optimizing for cost-efficiency.
• Report project progress and issues to the Senior Manager, aligning with company strategy and objectives.

Requirements:

• Bachelor’s degree in civil engineering or a related field.
• Background in tunnel construction, project management, and engineering.
• Familiar with tunnelling technologies such as Tunnel Boring Machines (TBM); proficiency in CAD and general office software.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· Ability to work shift, weekend and public holiday

· Standby for 24 hours

Overall Purpose of Job:

• Managing and preparation of cost estimation and commercial proposal including contractual obligation require by tender process
• Procurement and subcontract management for ongoing projects. This involves selecting the right vendors, negotiating favourable terms, and ensuring the timely delivery of materials and services.

Responsibilities:

• Prepare and submit cost estimation based on tender specification for approval. This includes liaising with equipment suppliers and when necessary, work closely with Engineering Design Centre/ designers to ensure suppliers’ scope of supply and specifications for equipment fulfil requirements of specifications
• Have a good overview and understanding of the business and be aware of the changes in the market (such as that of the shipping environment, oil prices affecting offshore market or action by competitors) and ensuring changes are made to company strategy to adapt to the changes in the business environment.
• Develop and execute procurement strategies for product/ solution with defined scope
• Drive sales success with existing and new clients throughout sales and execution process, including and not limited to; identify client, develop solution, work with internal stake holders to provide specification and commercial proposal, negotiate contract, manage client relationship, and ensure positive and sticky strategic partner future opportunities
• Work with internal business leaders to effectively report on marketing and business development activities and communicate strategies, justify development expenditure products/ solutions, and ensure positive results of projects
• Develop opportunity pipeline for defined scope, and assist internal teams to effectively forecast success
• Identify and assist to implement continuous improvement strategies to maximise overall company success

Requirements

• Preferably a degree in Marine Engineering and Naval Architecture
• Experience in both Commercial and Marketing.
• Preferably more than 6 years of experience in the marine industry with good network of customers worldwide.
• Knowledge in commercial and marketing relating to the marine industry
• Be comfortable with self-sufficient travel in globally distributed locations
• An appreciation of developing concepts/ ideas into commercial products/ solutions and executing a related sales opportunity.
• Self- motivated and ability to manage multiple opportunities and projects concurrently
• Critical attention to detail, and be success driven
• Outgoing personality and the ability to articulate ideas clearly, communicate and market concepts and listen
• High attention to personal presentation and ability to converse in a professional manner
• Ability to travel at short notice
• Global travel required

Other Information:

• Location: 16 Benoi Road (Island-wide transport provided)
• 5-day work week
• Working Hours: 7.25am to 5.00pm

This role reports to the HR Director and will be a strategic and hands on role focused on our Compensation & Benefits strategy. You will be an individual contributor and will work closely with the Global Rewards, the Singapore HR team and key business stakeholders to implement and support a competitive and relevant reward strategy to ensure it stays competitive in attracting and retaining talent.

Main Responsibilities:

Compensation & Benefits (C&B)

• Develop, renew and implement the compensation & benefits programs, policies and guidelines in Singapore
• Lead and manage annual C&B campaigns, e.g. salary benchmarking / review, bonus, incentives, retention schemes, etc.
• Serve as a subject matter expert by providing expert level compensation and benefit consulting support to HR team and business leaders
• Lead in the development, implementation and administration of short- and long-term incentives programs in Singapore
• Lead participation in market surveys and performance of market analysis to develop and recommend changes to programs, guidelines or practices
• Lead in the development, implementation and deployment of all local wellbeing initiatives in Singapore.

HR Operations

• Lead the employee movement update in collaboration with the HR Business Partner and the Employee Services team to ensure smooth monthly payroll process.
• Collaborate with the Employee Services team to manage the local and expat employee tax matters ensuring compliance with local regulations including corresponding with the IRAS on related matters.
• Ensure compliance with local statutory requirements relating to CPF and tax by keeping abreast on the updates of relevant government bodies and legislations such as Central Provision Fund (CPF), Inland Revenue Authority of Singapore (IRAS) and Ministry of Manpower (MOM) etc.

Full and Final Settlements

• Provide input on the final payment administration for all leaving employees including items related to final payment i.e. leave encashment, intermediate STI, withholding for tax, tax clearance, processing payment for tax liability to the IRAS and intermediate STI pay out for transfer cases.

Policies Management & Implementation

• Owner of all local HR Policies and ensure alignment with local regulations (MOM, CPF, IRAS) in collaboration with local legal counsel where applicable.
• Review, update and design benefits policies and plans, ensuring that it is competitive and on top of market trends while maintaining internal equity and compliance
• Accountable for local deployment of global policies
• Partner with benefits broker to review group insurance program annually to ensure programs are crafted to be competitive with market practice and enable Danone to attract, reward, retain and engage our employees
• Manage ongoing relationship with benefits broker and have regular contact to cover ongoing issues, requests and feedback

Annual Salary and Bonus Cycle

• Drive and manage the annual salary review campaign, salary planning and bonus payout and bonus setting in Singapore
• Ensure relevant communications to stakeholders with regards to changes in policies and guidelines
• Responsible for the submission of Remuneration Survey data to Mercer
• Responsible for the preparation of Singapore Reward Frame analysis (external market references, internal equity analysis, proposal of medians and building of merit matrix)
• Work with International Mobility team to validate Annual Salary Review for expats

Reporting and Budgeting

• In-charge of quarterly rolling forecast of people cost budget
• Work with department controllers and corporate finance to answer any queries or investigate discrepancies

HR Admin

• Review of employee letters including but not limited to contracts, promotion letters, salary increment and bonus letters.
• Preparation of employment contract for Director’s level and above.
• Submission of MOM related surveys
• E-leave portal Administrator

The successful candidate must possess an understanding of effective global work styles and be able to achieve results in a matrixed, culturally diverse organisation and assimilate new information rapidly as business needs require while managing risks appropriately. The requirements listed below are representative of the knowledge, skill and/or ability required:

Experience and Skills required

• At least 6 to 8 years of relevant working experience
• At least Bachelor's degree in relevant major(s)
• Experience working in matrix organizations
• Meticulous, resourceful and interest in working with numbers
• Analytical and data driven
• Keen eye for detail and accuracy
• Organized with ability to prioritize and multi-task
• Policy development and project management
• Excellent oral and written communication skills
• Demonstrated ability to build positive relationships internally and externally with stakeholders
• Collaborates positively with team and across functions

Specialist Knowledge

• Good working knowledge of budgeting and reporting
• Good working knowledge of local employment standards and regulations
• Fair working knowledge of local tax reporting requirements

Competencies to be successful on the job

• Able to keep calm under pressure whilst dealing with simultaneous deadlines
• Team player who works well autonomously and interacts effectively with others
• Places high value of standard on professionalism, accuracy and reliability
• Enthusiastic about processes and structure whilst also having the ability to flexibly adapt to changing needs and situations

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Responsibilities

· Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

· Meet with potential clients and grow long-lasting relationships that address their needs

· Recruit sales representatives, set objectives, train and coach them, and monitor their performance

· The ongoing training of your salespeople.

· Identify knowledge gaps within the team and develop plans for filling them

· Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

· Manage the month-end and year-end close processes

Required skills and qualifications

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Proven record of success with the entire sales process, from planning to closing

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Superb leadership ability

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

· Dedication to providing great customer service.

· Ability to work shift,weekend and public holiday

· Ability to work longer hours with prolonged period of standing.

About Us:
A 24-hour minimart dedicated to providing exceptional customer service and a wide range of products to our community. We’re looking for a dynamic and motivated Shop Manager to lead our team and ensure smooth operations around the clock.

Key Responsibilities:Oversee daily operations of the minimart, ensuring a clean and welcoming environment.
Manage staff schedules, training, and performance, fostering a positive team culture.
Monitor inventory levels, placing orders as necessary to maintain stock.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues in a timely manner.
Analyse sales data to optimize product selection and merchandising strategies.
Implement promotional strategies to increase foot traffic and sales.
Prepare reports for upper management on sales, inventory, and staff performance.
Able to work on public holidays.

Qualifications:Previous experience in retail management, preferably in a convenience store or minimart setting.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and basic financial principles.
Ability to work flexible hours, including nights, weekends, and holidays.
High school diploma or equivalent; degree in business or related field preferred.

2. SKILLS
Coaching Store Operations Management Skills

We are seeking a skilled and detail-oriented Contract Manager for our client in the logistics sector. The ideal candidate will manage all aspects of contract negotiation, execution, and compliance for logistics-related agreements, ensuring that both legal and business requirements are met. The Contract Manager will work closely with internal stakeholders, including legal, procurement, operations, and finance teams, as well as external clients and service providers. The incumbent must be able to work well under pressure and have a legal or procurement background with the willingness to travel.

Key Responsibilities:

• Lead the negotiation, drafting, and finalization of contracts related to logistics services, including transportation, warehousing, supply chain management, and third-party logistics (3PL) agreements.
• Analyze and review contracts to ensure compliance with relevant laws, regulations, and company policies. Identify and mitigate potential legal risks, and provide recommendations for risk reduction.
• Collaborate with cross-functional teams, including procurement, legal, operations, and finance, to align contract terms with organizational goals. Act as the primary point of contact for contract-related queries.
• Oversee the entire contract lifecycle from negotiation through execution and performance monitoring. Ensure timely renewals and manage amendments, extensions, or terminations as required.
• Ensure that all contracts are in compliance with industry standards, company policies, and applicable laws. Monitor vendor and service provider performance, ensuring adherence to contractual obligations and resolving issues as they arise.
• Handle any disputes or contract-related issues that may arise with clients, suppliers, or third-party vendors, ensuring timely and cost-effective resolutions.
• Maintain accurate records of all contracts, amendments, and communications. Provide regular reports on contract performance, renewals, and any risks or issues to senior management
• Contribute to the development and improvement of contract management processes, systems, and tools to enhance efficiency and effectiveness.

Qualifications:

• A bachelor’s degree in Business, Law, Supply Chain Management, or a related field (A Paralegal Certificate from an accredited institution is preferred.)
• 5+ years of experience in contract management, ideally within the logistics, supply chain, or transportation sector (background in procurement would be strongly preferred)
• Experience negotiating, drafting, and managing logistics-related contracts (e.g., transportation agreements, warehousing contracts, 3PL agreements).
• Strong understanding of logistics operations, terminology, and industry regulations (e.g., Incoterms, freight agreements).
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy in contract review and analysis.
• Excellent problem-solving and conflict-resolution skills.
• Ability to manage multiple contracts simultaneously and prioritize tasks effectively
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Willingness to travel

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Responsibilities:

• Ensure the smooth running of operations on a day-to-day basis in a proactive manner.
• Support and assist all Front Office operations.
• Welcome guests and visitors in a friendly, prompt, and professional manner.
• Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.
• Understand and carry out duties in line with Hotel Safety and Emergency procedures.
• Foster team synergy to drive teamwork and achieve results.
• Perform check-in and check-out procedures using the property management system, adhering to the guidelines set by the hotel.
• Work closely and coordinate with other operating departments (e.g., Housekeeping, Engineering, F&B) to achieve results and guest satisfaction.
• Check all correspondence of the day’s arrivals to familiarize yourself with all arriving guests and their needs, and follow up as required.
• Control daily rooms and room type availability, and follow up with housekeeping and the revenue department on any discrepancies to maximize revenue.
• Assist the guest experience team with room checks and VIP arrivals.
• Conduct pre-shift briefings with the front office team to relay all pertinent guest information and operational requirements. Review the daily event sheet and in-house groups, and participate in the daily lineup.
• Provide a consistent level of guest recognition and delivery of personalized services.
• Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities, and occupancy levels.
• Assist with room reservation calls for modifications, bookings, and cancellations when needed.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Maintain appropriate standards of conduct, uniforms, hygiene, and appearance for the front office department.
• Address guests' complaints and requests in a polite and efficient manner. Give further instructions to the relevant colleagues if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints, feedback, and requests. Follow up and inform concerned operating departments.
• Make decisions on upgrades, comps, and rebates as per stipulated hotel policies and procedures.
• Assist in department orientation and training of the hotel service standards, procedures, and programs.
• Inspect Front and Back of house areas for cleanliness, health & safety, and report any faults to the relevant departments.
• Promote in-house sales, facilities, and upselling programs to maximize revenue.

Qualifications, Knowledge, and Skills:

• Service-oriented with an eye for detail.
• Ability to work effectively and contribute to a team.
• Self-motivated, energetic, and friendly personality.
• Must always be well-presented and well-groomed.
• Excellent reading, writing, and oral proficiency in English; additional language skills are a plus to converse with international guests.
• Willing to work shifts.
• Minimum hotel background in rooms division; supervisory-level experience required.
• Strong skills in guest service, communication, organization, and problem-solving.
• Prior experience in Opera / Opera Cloud.

Responsibilities

• Collaborate with engineers, architects etc. to determine the specifications of the project
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Evaluate progress and prepare detailed reports
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• Proven experience as construction project manager
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with quality and health and safety standards
• Good knowledge of MS Office
• Familiarity with construction/ project management software
• Outstanding communication and negotiation skills
• Excellent organizational and time-management skills
• A team player with leadership abilities
• BSc/BA in engineering, building science or relevant field
• PMP or equivalent certification will be an advantage

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Responsible for the business performance of all outlets
• Analyze restaurant sales and profitability
• Responsible for developing and maintaining high standards relating to customer service, product quality and cleanliness
• Ensure the smooth day-to-day operation of all outlets
• Ensure all operations are in accordance with company’s SOPs and safety and health standards
• To forecast the manpower needs and oversee the manpower deployment to ensure smooth outlet operations
• Serve as leadership role model to supervise and motivate outlet staff
• Manage and resolve staff grievances and disciplinary matters
• Oversee outlet and equipment maintenance
• Responsible for setting up of new outlets and other adhoc projects

Requirements

• Minimum Diploma
• At least 2 years of relevant managerial experience
• Possess strong analytical and good problem solving skills
• Strong interpersonal and people management skills
• Highly meticulous and have an eye for details
• Willingness to work shifts/weekends/evenings to support outlet operations