Total 14,036 restaurant supervisor job vacancies in Others category in Singapore

Job Purpose

• Responsible for the on-site maintenance and operations of the bus/taxi shelters and its related inventories, include coordinating all related works or projects with internal and external parties/contractors, for the business activities of Stellar Ace Outdoor.
• This role is for day shift as default. However, depending on business situation, there will be at time to switch around to night shift as needed.

Responsibilities

• The duties and responsibilities of an site supervisor are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.
• Manage and coordinate maintenance daily activities, preventive maintenance, and corrective maintenance, and upkeeping of Outdoor advertisement equipment to deliver high systems availability and reliability.
• Plan and schedule routine and adhoc maintenance and cleaning activities with internal and external parties – include contractors, suppliers, and authorities.
• Supervise, check and monitor progress and quality of maintenance and cleaning activities with contracted suppliers.
• Conduct audit and check on cleaning and maintenance activities.
• Response to feedbacks (include Public or Authority feedbacks) related to maintenance and cleaning of bus/taxi shelters and coordinate with relevant contractors/suppliers for response and rectification.
• Coordinate related activities related to advertising activities for the advertising panels/boards/mediums related to taxi/bus shelters, overhead bridges, passage linkway, etc.
• Conduct engineering analysis and investigation of faults in all structural/Civil/M&E and their related systems.
• Provide technical advice to the maintenance and operations of outdoor advertisement equipment.
• Lead in the recovery and rectification of systems faults.
• Undertake projects in equipment modification/retro-fit, condition monitoring and procedure improvement
• Undertake any other tasks or functions that are incidental or ancillary to the performance of assigned work.
• Responsible for reviewing, implementing, and updating of working instructions and safety procedures related to equipment and its electrical system.
• Manage projects and works related to bus/taxi shelters and related activities.
• Prepare and submit necessary reports to authorities and internal management.

Qualifications & Work Experience

• Dip in Civil Engineering or Building and Estate Management.
• 3 years relevant experiences in supervision of functional maintenance, painting and traffic control works.
• BCA Cert in General Maintenance and Cleaning or in any other relevant field
• Must possess a valid driving license, preferably a Class 3. 2A and 2B Driving license may be considered.
• Must be comfortable to drive to different sites and preferably have own means of transport (e.g., car, motorbike)

Skills

• Self-motivated, always striving to improve or meet a standard of excellence.
• Able to communicate effectively and work in and as a team.
• Confident to manage contractors.

Key Responsibilities:

• Lead a team of warehouse operators and supervise all movements of physical and system of the warehouse.
• Oversee all aspects of inventory control efforts including daily cycle count.
• Ensure incoming receiving and local orders/ collection, including SAP and documentation are delivered accurately and timely.
• Liaise with customers for all documentation and other daily operational matters.
• Monitor warehouse productivity, identify areas of improvement and drive cost control initiatives.
• Maintain 5S cleanliness and orderliness in the warehouse.
• Oversees daily warehouse and administration operations.
• Highest level of safety, productivity, and customer service with a constant focus on cost and efficient use of labour.
• Determines work procedures and prepares work schedules, analyses production errors and recommends/implements corrective action for assigned shifts.
• Ensures that reports, billing and labour payrolls are timely and accurate.
• Has responsibility for safe and efficient use of facility equipment.
• Communicates with Operations Manager regarding daily operational issues and events. Reports directly to the Manager.
• Meets customer and company key performance metrics, goals and objectives.
• Fosters a team environment within the facility and demonstrates strong leadership skills.
• Manages, evaluates and mentors warehouse colleagues.
• Provide training and safety briefing to operations staff.

Requirements

• Degree/Diploma preferably in Logistics and Supply Chain Management and/or Industrial Engineering
• Minimum 3 years of relevant experience in warehouse and logistics
• Strong supervisory and interpersonal skills
• Self-motivated and results-oriented
• Good knowledge of SAP system
• Proficient in MS Office
• Willing to travel Jurong Island and Pioneer worksites
• Candidates with more years of experience can be considered for the Senior Supervisor role

Responsibilities:

• Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Host team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

You’ll be in-charge of:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Coordinate tasks according to priorities and plans
• Produce schedules and monitor attendance of crew
• Allocate general and daily responsibilities
• Supervise and train workers and tradespeople
• Ensure manpower and resources are adequate
• Guarantee all safety precautions and quality standards are met
• Supervise the use of machinery and equipment
• Monitor expenditure and ensure it remains within budget
• Resolve problems when they arise
• Report on progress to managers, engineers etc.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

JOB DESCRIPTION:

• To assist Head Chef with creation and preparation for smooth day-to-day operations.
• Ensure that food handling and hygiene regulations are followed in accordance with NEA Standards.
• Ensure that all food items are prepared according to restaurant's standards of quality, recipe, consistency and time lines.
• Track the inventory of the kitchen and food supplies through minimizing the wastage and spoilage of ingredients and other food items.
• Check that quantity of item ordered are received and stored in proper condition.
• Manage and maintain the hygiene standards established.
• Other ad-hoc duties as requested.

REQUIREMENTS:

• Candidate must possess at least 2-3 years of experience in related field, preferably in Arabic cuisine.
• Has Food & Hygiene certificate issued in Singapore.
• Experience working in hotels or high end restaurants will be an advantage.
• Independent, creative and loves challenges.
• A team player who possess excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• High standard of personal hygiene.
• Must present a positive and professional attitude at all times.
• Willing to work on weekends and public holidays.

JOB DESCRIPTION :

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Job Descriptions

• Gain comprehensive knowledge of our company's food and beverage operations through rotational training.
• Drive sales and profitability across our outlets.
• Develop mastery in restaurant operations, including manpower scheduling, administrative tasks, and inventory control.
• Oversee proper training for new employees and monitor their progress.
• Ensure compliance with outlet operations, company policies, and safety regulations.
• Maintain high standards of cleanliness and hygiene as per NEA regulations and company policies.
• Prepare business reports and assist in ad-hoc duties.
• Regularly assess individual performance and collaborate with superiors for career progression.

Job Requirements

• 2 years experiences in F&B

Benefits

• Staff Meals & Uniform provided
• Staff discounts
• Paid Overtime
• Learning under an experienced Senior Staff
• Positive working environment
• Competitive salary & annual bonus

Working Hours

• Working hours: 8 hours / day
• Off day: 6 days / month

Are you passionate about food, service and creating memorable dining experiences? Do you thrive in a friendly environment where teamwork and excellence are celebrated? If so, do be part of our exciting journey at Daily Beer, Singapore, a new and innovative dining destination that newly opened in April 2024.

Job Requirements:

· Positive attitude and strong work ethic.

· Good communication and interpersonal skills.

· Strong team player mentality with a willingness to collaborate.

· Flexibility to work evenings, weekends and holidays as needed.

· Previous experience in a restaurant or bar is preferred but not required as training will be provided.

Perks & Benefits:

· Competitive wages with opportunities for advancement

· Flexible scheduling to accommodate work-life balance

· Supportive and inclusive work environment

· Ongoing training and development opportunities

If you are keen to embark on a rewarding career in the culinary world and become a part of something special, we want to hear from you!

To apply, please drop an email to [email protected] with your resume and we will get back to you shortly.

Join us at Daily Beer Singapore and let’s create an unforgettable dining experiences together. We can’t wait to welcome you aboard!

Operations Coordinator will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships and plan contracts.

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

About Us:
Join our dynamic team at AEZOOM, a leading bicycle retailer offering high-quality bikes, accessories, and excellent service. We are looking for an experienced and passionate Bicycle Store Supervisor to oversee store operations and provide exceptional customer service.

Key Responsibilities:

• Bicycle Assembly & Maintenance: Assemble bicycles according to company standards and ensure safety and quality checks are completed.
  Perform regular maintenance on bikes, addressing minor repairs and adjustments as needed
• Sales & Customer Service: Greet and assist walk-in customers, providing expert advice on bicycle selection and accessories.
  Handle after-sales services, including maintenance inquiries and follow-up with customers.
• Store Operations: Manage daily store operations, ensuring a clean, organized, and well-stocked sales floor.
  Implement and maintain store policies and procedures to optimize efficiency and customer satisfaction.
• Warehouse Management: Oversee inventory management, including stock levels, ordering, and receiving new products.
  Manage the warehouse to ensure smooth flow of goods and efficient stock handling.
• Weekend Commitment: Ability to commit to working one day every weekend to accommodate peak customer traffic.
  

Qualifications:

• Strong knowledge of bicycles, components, and cycling gear.
• Proven experience in retail, preferably in the bicycle or sports industry.
• Excellent communication and customer service skills.
• Experience with store and warehouse management.
• Ability to lead a team and manage day-to-day operations efficiently.
• Willingness to work weekends (one weekend day required).

Interested in joining our team? Send us a WhatsApp message at +65 81827692 to apply or for more information! Thank you!!

Job Description:

• Adhere to and maintain service sequences execution as per outlet’s SOP.
• Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
• Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
• Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
• Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
• Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
• Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
• Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
• Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
• When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
• Coordinate with senior team members on manpower requirement and requisition if any.
• Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
• Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organizational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/departments as the need arises.

- Willing to work in SHN environment during COVID-19.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Candidate should be avail to work over time,should be avail to work on sunday and public holiday if required.shoud be avail to work on tuas plant area.candidate need to supervised on site and works on hand.most priority for singaporean/ PRTI

BENEFITS

- Outlet monthly sales incentive

- 5 Days work per week

- 44 hours weekly (OT & Off in lieu compensation)

- Spilt Shift allowance up to $150 monthly *

- Referral Fee (Up to $3000/-) *

- Uniform provided

- Career Growth Opportunities

- Employee discount of 25%

- Birthday treat for 2pax (Worth up to $150)

- Leave Benefits

- Medical Benefits

RESPONSIBILITIES AND MEANS

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guest with table reservation.

• Assist guest while seating.

• Ensure guest are serviced within specified time.

• Has a good knowledge of menu and presentation standards.

• Able to answer any questions regarding menu and assist with menu selections.

• Able to anticipate any unexpected guest need and reacts promptly and tactfully.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to type of event and service standards.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverages.

• Responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.