Job Purpose

The Assistant Station Manager supports the day-to-day operations of the train station, which includes preparing the station for rail service, conducting security patrols at station premises and on train platforms, providing customer service, and performing duties in the Passenger Service Centre. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She carries out first-line recovery of station equipment and systems, performs the duty of an emergency train operator when required, and supports the implementation of procedures for rail incidents and/or emergencies. He/She also performs person-in-charge duties, manages access to the station, and assists in track access and procession by maintenance teams and/or service providers.

Responsibilities

Customer Service

• Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines
• Assists passengers with fare-related and directional enquiries, attends to unwell passengers and render first aid when necessary
• Monitors CCTV and makes necessary Public Announcements
• Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.

Platform and Train Operations Duties

• Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
• Attends to incidents and alarms at the platforms and trains, and to carry out hand signalman duties when required
• Assists in detrainment of passengers when required
• Provides travel directions for passengers travelling within the train system
• Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal

Concourse Duties

• Carries out checks on illegally parked or abandoned bicycles or belongings
• Conducts inspection and takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those who flouts regulations, e.g. drinking, eating, and smoking in station premise

Administrative Duties

• To liaise with cleaning personnel for station/toilet cleaning
• Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)

Opening and Closing of Station

• Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
• Checks the station area for any passengers before closing of station
• Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station

Handles all train/station incidents and emergencies

• Manages and reports all incidents and emergency situations relating to:
• Staff and passenger (e.g. accident, assault, molest, etc.)
• Trains (e.g. alarms, faults and manning of trains)
• Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
• Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
• Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress
• Assist in service recovery during train service disruption

Qualifications & Work Experience

• NITEC/Higher NITEC in Engineering discipline.
• Able to perform 3 rotating shift work based on a duty roster.

Skills

• Enjoys communicating with people and is service oriented.
• Able to work in a fast-paced and customer-facing environment.
• Possesses a service-oriented mindset and pleasant disposition.
• Able to multi-task effectively when responding to station operation requirements

About LRN:

Do you want to use your client service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world’s most recognized brands reduce organizational risk – enabling them to focus on what they do best.

Position Overview:

LRN is seeking a Client Success Manager to maintain relationships and ensure value delivery within our existing customer base. In this role, you will be one of two primary points of contacts for clients with the other being a delivery Project Manager. You will work closely with the Project Manager and other LRN teams to ensure successful adoption and utilization of the LRN solution set (library content, platform, bespoke learning solutions, and advisory consulting). You will be an ambassador for LRN by being a trusted strategic advisor to our clients, a strong customer advocate, and the link between LRN and our existing customer base.

The individual in this role will have the opportunity to:

• Acting as the strategic partner between LRN and several of our most important and strategic clients by building relationships with multiple contacts and buying centres
• Participating in the planning process with clients regarding the deployment and utilization of LRN’s licensed solution set
• Proactively analysing client health metrics, and usage of products and content, and recommending optimization and improvements as appropriate
• Executing on-going formal Program / Business Reviews with client stakeholders and sponsors
• Monitoring all account work streams and projects (i.e., working with internal teams to ensure client satisfaction

• Managing all commercial aspects of the relationship including contract amendments, recognition forecasting, statement of work, pricing, and service credits
• Grow existing accounts by finding new buyers and introducing new and/or enhanced LRN products/solutions to existing buyers
• Representing the voice of our clients to internal teams including sales, content and technology

Qualifications and skills:

• Minimum of three years of solid client-facing relationship or account management with experience retaining and expanding a book of existing accounts

• Exceptional relationship development and management abilities and a proven commitment to customer service
• Experience supporting individuals who are using a SaaS business application
• Ability to bring clarity, structure and discipline to a variety of situations and environments and experience working with complex projects
• Extremely effective written, oral, and presentation communication skills
• Strong Microsoft Office skills and a working knowledge of technology and system interfaces

• Familiarity with Salesforce.com
• Knowledge of Customer Success Management tools like Gainsight
• Knowledge of Ethics and Compliance learning space and/or working with learning platforms and solutions
• A high degree of ethics and integrity and a desire to help organizations do the right thing and to pursue LRN’s mission of inspiring principled performance

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job ID: 759635

Responsibilities:

• Manage full set of accounts
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support
  production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly
  reporting of financial and management reports, as well as prepare financial reports for HQ
• Review consolidation package done by subsidiary companies and report to HQ
• Support communication with HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of
  fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc.
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting
• Lead and guide accounts Team on daily operations
• Any ad-hoc duties as assigned

Requirements:

• Bachelor’s degree in finance and accounting or related field
• At least 5 years of hands-on experience in full set accounts and reporting
• Experience in managing team members
• Hands-on with sound knowledge in accounting and statutory rules and regulations

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Responsible for operations within assigned stations, administration and profitability of the bar. This includes the preparation and presentation of all beverages in conformance to product and performance standards, maintaining of operating equipment’s, provide sound suggestions and up selling of food and beverage, and engaging guests in professional and friendly conversations.

Job Responsibilities

• In charge and gives direction to the entire service team, and ensuring adequate coverage according to established practices and maximize on labour potential.
• Have a “hands on” approach leading as an example for his team striving for the optimum guests satisfaction at all times and building relevant contacts in the market (guests and industry players).
• Develop and train team members to create a dynamic and performant environment whilst achieving the team member’s satisfaction goals.
• Continually focus on achieving outlet profitability through revenue generation and effective cost controls.
• Analyse current market trends and constantly look for opportunities to develop the business through creativity and efficient promotional activities.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Effectively communicate with team members through regular daily & weekly briefings with team members on current key activities and targets.
• Is a team player and helps other hotel departments when operation requires it.
• Work closely with the restaurant service team and the chefs in order to deliver luxury service in the dining area
• Play a leading role in the creation and organisation of F&B events and work closely with the relevant teams including S&M team to organize events professionally and smoothly.
• Update regularly the par stocks for accurate levels according to the activity and F&B promotions.
• Create the Bar Standard Operating Procedures and update them regularly.
• Analyse the operation and the P&L monthly statement and revert with analytic comments for management.
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Ensures proper care, security and maintenance of hotel equipment.
• Supervises the storage and operational area, ensuring that the outlet(s) are clean and tidy at all times.
• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 2 years experience of similar capacity in the hospitality industry.
• Extensive beverage and cocktail bar service operations knowledge
• In-depth working knowledge of alcoholic and non-alcoholic beverages
• In-depth working knowledge of beverage cost control procedures
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

Our client is an established enterprise, and engages in the distribution of consumer and lifestyle goods and services. They are currently looking for an experienced Group General Manager to grow their Global Group’s business. The successful candidate will report to the organization Group’s Chairman and CEO.

KEY RESPONSIBILITIES

· Build on the strength of the Group, make strategic partnerships, acquisitions and divestments to provide growth and satisfactory returns to shareholders.

· Strengthen company’s existing good relationship with principals.

· Bring in products that complements the existing business and business strategy

· Deliver the Global Group’s financial targets

· Monitor BU performance against performance goals to ensure that progress is being made and action, if necessary, is taken.

· Take actions to ensure adherence to annual budgets and attainment of targets.

· Improve productivity to protect the profit margins

· Shape and develop strategy and organization

· Help determine overall long-range objectives and recommend their adoption to the Board; prepare plans and programs to achieve approved objectives and oversee their implementation.

· Work closely with the BU GM’s in the implementation of all Group activities including marketing, operations and sales.

· Ensure that policies and procedures approved by the Board are being adhered to in all operations.

REQUIREMENTS

· A successful track record of sales and marketing achievements with reputable organisations

· At least 15 years of senior management experience

· Extensive regional sales management experience covering Asia

· Strong general management skills.

· Excellent people management skills are essential

· Experience in FMCG or marina business is helpful but not essential

· Tertiary educated.

· Based in Singapore

• Reports to Construction Manager
• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections
• Lead project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained.
• Prepare QA/QC Plan, inspection & test plans/check list for site activities Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain QAQC related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Diploma/Degree in Architectural or Civil / Structural Engineering
• At least 10 years of relevant site project experience in QA/QC roles for construction projects
• Familiar with Singapore Codes and Practices
• Experience with CONQUAS
• Experience with Constructability Score
• Experience with Green Mark Certification
• Able to liaise with workers/Clients, Consultant, Main Con colleagues, subcon and suppliers on QA/QC works and protocols at site
• Location : Punggol (Near MRT)
• Project : Sports Centre

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Job Purpose

Our client is an Institution teaching Pulic Policy under one of the most reputable University in Singapore. The Institute analyses public policy; builds bridges between thought leaders; communicates its findings to a wide audience; and provides a platform for mature, open, and incisive discussion on Singapore's challenges, options, and direction.

They are looking to appoint a Manager to help manage its Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors, with a view to raising funds for the Institute and its projects. S/he will contribute to identifying opportunities; developing and executing campaigns; and managing the day-to-day functions of the team. If you care deeply and are passionate about bettering society, here is where you will find meaning and work that is impactful.

Job Description

• Work closely with Associate Director (Fundraising and Donor Relations) in increasing support from donors; routinely identify and qualify prospective donors for donations.
• Support fundraising through select special projects/ initiatives and solicit gifts from major donors as appropriate.
• Donor/ prospect research and fundraising pipeline building.
• Establish and conduct a comprehensive review of donors/ prospect and support efforts to forge new relationships to build visibility, impact and financial resources.
• Oversight of the donors "thank you" process with the preparation of stewardship and endowment reports, consultation on donors recognition opportunities.
• Manage communication/ correspondence to donors. Prepare all donor(s)' stewardship reports to those providing endowed funds or whose gifts are for specific purposes that require outcome reports.
• Facilitate the management and executive of donor events (e.g. donors recognition receptions, luncheons, dinners, dedication ceremonies). This may require coordination of invitations, speakers, food/ drink, guest lists, etc. with internal and external parties.
• Manage donor/ prospect records and database.

Requirement

• Minimum a Bachelor's degree in any dsicipline.
• Fundraising experience in a non-profit organisation or education institute is preferred. Relationship managers from private banking sectors are welcome to apply
• Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.
• Meticulous attention to detail, good customer service, interpersonal and communications skills.
• Strong administrative and logistical skills.
• Be a good team player and a reliable worker.
• Excellent command of English and capacity to write clearly.
• Experience with organisation and project management skills.
• Good knowledge of MS office applications (Word, Excel and PowerPoint).

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Lead workshop refurnishment project with full accountability of running the day-to-day operational execution.

Owns and is accountable to deliver RELEX KPIs in line with company expectations. Accountable to deliver 4C targets for Operations, Safety, Integrated Project Management systems for project execution. Responsible for on-time/on-margin project execution.

Accountable to ensure a safe work environment during the project period.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Position Summary

The Merchandising Manager will be responsible for developing and executing merchandising strategies that drive sales, maximize profitability, and enhance the customer shopping experience. This role involves collaboration with various departments, including marketing, logistics, and store operations, to ensure cohesive and effective merchandising plans.

Key Responsibilities

Merchandising Strategy

· Develop and implement merchandising strategies that align with company goals and market trends.

· Analyze sales data and market research to identify opportunities and challenges.

· Create seasonal and promotional plans to drive sales and customer engagement.

Product Selection and Placement

· Source and collaborate with vendors on product assortments.

· Plan and oversee product placement and visual displays in stores.

· Ensure merchandise is presented in a way that maximizes sales and enhances the customer experience.

Inventory & Logistics Management

· Monitor inventory levels and coordinate with the supply chain team to ensure optimal stock levels.

· Conduct regular inventory analysis to identify slow-moving and high-performing products.

· Develop strategies to manage markdowns and clearance items.

Visual Merchandising

· Create and implement visual merchandising guidelines and standards.

· Design store layouts and window displays that attract and retain customers.

· Share with store staff on best practices and ensure compliance with brands’ guidelines.

Sales Analysis and Reporting

· Analyze sales performance and develop action plans to address any issues.

· Prepare regular reports on merchandising performance, including sales trends, inventory levels, and customer feedback.

· Present findings and recommendations to senior management.

Collaboration and Communication

· Work closely with marketing, store operations, and other departments to ensure cohesive execution of merchandising plans.

· Communicate merchandising plans and updates to store teams.

· Provide guidance and support to store managers and visual merchandisers.

Market and Trend Analysis:

· Stay up-to-date with industry trends, competitor activities, and customer preferences.

· Conduct market research to identify new product opportunities and emerging trends.

· Use insights to inform merchandising strategies and product selections.

Budget Management

· Manage the merchandising budget and ensure cost-effective use of resources.

· Negotiate with suppliers and vendors to secure favorable terms and pricing.

· Monitor and control expenses related to merchandising activities.

Requirements

• Bachelor’s degree in marketing, business administration or a related field.

• Minimum 5 years of experience in merchandising, preferably in a FMCG or retail environment.

• Proven track record of driving profit margins and curating merchandise assortment.

• Strong leadership and team management skills.

• Excellent communication, negotiation, and interpersonal skills.

• Analytical mindset with the ability to interpret data and make informed decisions.

· Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Management Consulting

We help organisations to work smarter and grow faster. Our work is always evolving to respond to industry trends and management focus, and we combine our deep technical skills in response to our clients' changing needs. Over time, what we do remains closely linked with helping our clients improve the way they operate; innovate and grow; reduce costs; manage risks; leverage talent; and change the way they do business. Our aim is to support our clients in designing, managing and executing lasting beneficial change. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Responsibilities

• Support in building and leveraging relationships with clients to identify, respond to and convert client opportunities
• Project-manage sales process in response to new client opportunities from an end-to-end perspective (i.e. from identifying opportunity to submitting proposals to contracting).
• Project manage Human Resource Consulting engagements in the area of HR transformation, HR process re-engineering, HR operating model & service delivery, talent management and organization design.
• Support thought leadership and research & development activity as appropriate.
• Support development of (Junior) consultants by actively coaching them on and off the job.
• Contribute to overall development and growth of the People & Organization practice

Requirements

• Degree in Business or related discipline from a reputable University
• Good subject matter knowledge across a range of workforce-related capabilities including business or enterprise organizational and operational change
• Good client management skills, authoritative and credible in a client conversation - both in terms of personal style and subject matter expertise
• Good communication and presentation skills, both oral and written
• Ability to multi-task and prioritize workload with good working knowledge of Microsoft Office Suite

Job Responsibilities:

• Generate sales revenue through seeing and seizing opportunities for new and existing businesses;
• Attend Site Show Rounds;
• Prepare high quality proposals;
• Support the Senior Management Team to present the proposal to the client;
• Assist in organising Business Development Events and Functions;
• Assist in business administrative work;
• To conduct marketing and sales of security guarding businesses as well as cross-sell other security-related products;
• To establish new clientele;
• To oversee the successful delivery of projects as well as the mounting of new projects;
• To ensure growth and profitability of your Business Unit.

Job Requirements:

• experienced in sales and marketing
• Strong network within the Security industry
• A creative person with integrity, respect for others, a commitment to engage, build trust, and a genuine caring.
• able to do overtime and night shift arragement .
• must able to work on PH and sunday.

Responsibilities:

• Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders.
• Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution.
• Drive post-incident reviews, documenting outcomes, lessons learned, and corrective actions.
• Problem Management: Conduct root cause analysis on recurring issues, working with technical teams to implement permanent solutions and minimize service disruptions.
• Track and manage problem resolution timelines, ensuring thorough follow-through and effective closure of identified problems.
• Process Improvement: Identify opportunities to enhance incident and problem management processes, leveraging best practices to improve efficiency and reduce response times.
• Stakeholder Communication: Prepare regular reports and performance metrics on incident and problem management activities for senior leadership and relevant stakeholders.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in major incident roles within a complex IT environment.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred
• Excellent problem-solving, analytical, and communication skills.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role Overview:

We are looking for a strategic thinker and dynamic leader to join our team as a Business Development Manager. This position will be responsible for identifying new business opportunities, developing and implementing growth strategies, and building strong relationships with clients and partners. The Business Development Director will play a key role in driving revenue growth and expanding our market presence.

Responsibilities:

• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Identify, build and maintain relationships with clients and stakeholders.
• Collaborate with cross-functional teams.
• Prepare and present business proposals.
• Monitor sales performance metrics, market dynamic and industry trends.

The Deals Advisory team

Our team supports corporate and private equity clients through a pragmatic approach that unlocks value from a transaction. We support clients from wherever they are in the deal process be it deal strategy, due diligence, valuations or post-merger integration.

We are a growing team of dedicated professionals that embrace the adrenaline that comes with each deal. Our team members learn and grow in an environment that blends structured approaches with flexibility, enabling our people to continuously adapt and develop into trusted deal advisors.

Responsibilities

• Assist in project managing multiple client engagements
• Establish effective working relationships with stakeholders and clients
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Analyse financial and non-financial information to formulate views and conclusions
• Analyse historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Prepare and draft client reports to address their strategic goals, including as the buyer or seller of the assets
• Keep up to date with global, regional, and local business and economic issues
• Be actively involved in business development activities to help identify and research opportunities for new/existing clients
• Coach and supervise junior team members

Qualifications and requirements

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant fields
• Minimum 5 years and above of relevant deals advisory experience
• Strong project management skills
• Highly adaptable, able to work independently and effectively under pressure in a fast-paced environment
• Demonstrated ability to think on your feet
• Entrepreneurial mind set and business acumen

Responsibilities

• Strategic Leadership: Develop and implement comprehensive loss prevention strategies across the organization. Set clear objectives and key performance indicators (KPIs) for the loss prevention department and ensure they are met.
• Team Management: Recruit, train, and manage a high - performing loss prevention team. Conduct regular performance evaluations, provide coaching, and foster a culture of continuous improvement within the department.
• Policy and Procedure Development: Create, review, and update loss prevention policies and procedures to ensure they are current, effective, and compliant with industry best practices and legal requirements. Ensure that all staff are trained and adhere to these policies.
• Security System Oversight: Oversee the installation, maintenance, and optimization of all security systems throughout the organization. Work with IT and security vendors to ensure seamless integration and operation of these systems.
• Audit and Inspection Management: Plan and conduct regular and surprise store audits and safety inspections. Use the results to identify areas of weakness and implement corrective actions. Ensure that all security and safety measures are in place and functioning correctly.
• Training and Development: Develop and conduct comprehensive training programs for store employees and the loss prevention team on security protocols, loss prevention practices, and the use of security equipment. Keep the training content updated based on emerging threats and new technologies.
• Incident Management: Take charge of handling major incidents of theft, fraud, or other security breaches. Coordinate with law enforcement, internal investigation teams, and other relevant departments to ensure a timely and effective response. Conduct post - incident reviews to prevent future occurrences.
• Data - Driven Decision Making: Analyze extensive data related to theft, loss, and security incidents to identify trends, root causes, and areas of concern. Use this analysis to make informed decisions about resource allocation, policy changes, and strategic initiatives. Prepare detailed reports for senior management.
• Inventory Shrinkage Control: Work closely with inventory management teams to develop and implement strategies to reduce shrinkage. Analyze inventory discrepancies and implement corrective actions to prevent future losses.
• Safety and Compliance: Ensure the organization's full compliance with all safety regulations and protocols. Conduct regular risk assessments and implement measures to mitigate risks. Collaborate with relevant departments to create a safe working environment for employees and customers.

Qualifications

• Education: Bachelor’s degree in Criminal Justice, Security Management, or a related field required. Advanced degrees or relevant specialized courses are highly preferred. Certifications such as LPC (Loss Prevention Certified) and CPP (Certified Protection Professional) are mandatory.
• Experience: Minimum of 5 - 7 years of experience in loss prevention, security management, or a related field within retail environments. Previous experience in a supervisory or managerial role within loss prevention is essential.

Skills and Competencies

• Leadership and Management: Proven ability to lead and manage a team of loss prevention officers. Strong decision - making skills in complex security situations and the ability to delegate tasks effectively.
• Strategic Planning: Capable of developing long - term loss prevention strategies aligned with the company's overall business goals. Must be able to analyze market trends and implement proactive measures to prevent theft and fraud.
• Advanced Observational and Analytical Skills: Skilled in identifying patterns and trends in complex security data that may not be immediately apparent. Can use this analysis to make strategic decisions regarding security measures and resource allocation.
• Exceptional Communication and Interpersonal Skills: Must be able to communicate effectively with all levels of the organization, including senior management, store employees, and law enforcement. Strong negotiation skills for collaborating with external partners.
• Mastery of Security Systems: In - depth knowledge and proficiency with a wide range of security systems including advanced CCTV, alarms, access control systems, and emerging security technologies. Ability to oversee upgrades and integrations of these systems.
• Stress Management: Exceptional ability to handle high - pressure situations, especially during major security incidents or during implementation of critical security initiatives.
• Organizational and Detail - Oriented: Can manage multiple complex projects simultaneously, ensuring that all aspects of loss prevention operations are running smoothly. Attention to detail is crucial in overseeing investigations, audits, and policy implementation.
• Deep Knowledge of Retail Operations and Inventory Control: Must have a comprehensive understanding of retail business processes, including supply chain, merchandising, and inventory management to effectively identify and address shrinkage issues.

Technical Skills

• Advanced Software Proficiency: Expertise in using advanced incident reporting software, data analytics tools for in - depth loss analysis, and security management software. Ability to train and guide the team in using these tools effectively.
• Advanced Computer Skills: Proficient in using MS Office Suite for creating detailed reports, presentations, and data analysis. Familiarity with other relevant software for security planning and management.

Manage Company Operations at various sites

Plan staff roster and deployment

Attend to client's monthly meeting

Uphold workplace safety and regulatory policy

Report and manage equipments efficiency on site

Lead Team in operations

Propose succession planning in organisation

Motivate and Manage Well being of fellow Staff

• Planning, organizing, directing, and running optimum day-to-day operations
• Managing production, assets capacity, and flexibility while minimizing unnecessary costs and maintaining quality standards
• Ensuring production output, product quality, and on-time shipping
• Allocating resources effectively
• Creating and managing budgets
• Utilizing assets to produce optimal results
• Collecting and analyzing data to find areas of waste and overtime
• Creating reports to present to executives regarding processes
• Committing to plant safety procedures
• Developing systems and processes that track and optimize productivity
• Staying apprised of whether standards, metrics, and performance targets are being met in order to ensure effective return on assets
• Keeping up to date with latest production management best practices
• Maintaining lean manufacturing processes
• Implementing strategies in alignment with strategic initiatives
• Monitoring operations, initiating and driving corrective actions when needed
• Overseeing work schedules to ensure coverage
• Providing a clear sense of direction and focus to team members
• Building a trusting relationship with workers
• Addressing employees’ issues or grievances
• Recruiting, managing, and developing plant staff

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector