What you will be working on

Systematically promote digital and process innovation in the company by:
• Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised in the company
• Working with such business owners to map and analyse their current processes and workflows
• Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable
• Co-creating digital solution proofs of concept (POCs) with such business owners where suitable
• Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes in the company

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

Knowledge/prior experience in:
- Business analysis, design thinking (elicit business needs)
- Business process re-engineering, service design (mapping and optimising business processes)
- Solution engineering (design/propose digital solutions in alignment with business needs)
- Research methodologies (e.g. survey design and analysis)

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Toa Payoh
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,300 per month
• Contract Duration: 12 months

Key Responsibilities

• Assisting in developing strategies to enhance engagement and re-engagement, with a focus on organization’s email marketing, particularly the organization's newsletter.
• Identifying media opportunities, developing press releases, managing media at events, and coordinating paid advertorials.
• Organizing and managing a series of youth engagement roadshows across Singapore, including logistics, content creation, and on-site management.
• Utilizing data-driven insights to analyze performance, monitor campaigns, and generate monthly reports to assess marketing effectiveness.
• Leveraging analytics and social listening tools to improve campaign performance and understand youth trends.
• Providing general support for other ongoing tasks as needed.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Experience for big scale events, able to also deal with media agencies will be a huge advantage
• Minimum of 4 years of relevant experience in communications or equivalent.
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Description & Requirements

• Provide upscale guest service experiences for clients

• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

• Analyze customer feedback from guests and online reviews and suggest ways to improve ratings

- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.

- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.

• Establish friendly relationships with regular clients

• Foster a culture of hospitality excellence, professionalism, and continuous improvement among team members.

- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.

Requirements.

• Japanese knowledge and speaking is advantage.

• Good communication skills are must.

• Customer service drive with outstanding communication and active listening skills

• Excellent problem-solving and multitasking skills

• Leadership skills along with the ability to motivate a team into high performance

• Ability to work flexible hours

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

Job Profile Summary:

In this role, you drive continuous change and improvement in the IT Division by taking initiative and ensuring plans are setup, monitored and implemented. You will work closely with various stakeholders to manage the IT Division Portfolio in the themes of budgets, resources, IT deliveries and key milestones. This role will focus on the financial oversight and management of the IT Division's budget and includes planning, forecasting, and tracking IT expenditures, as well as ensuring alignment with the organization's financial strategies and objectives. The role requires collaboration with stakeholders to manage budgetary concerns and provide financial insights for IT projects and initiatives. This position reports to the Head of IT Portfolio Management

Job Description:

• Support the overall management of the IT Division's budget, including forecasting and expenditure tracking.
• Implement financial tracking and reporting methodologies to assess budget performance and forecast future financial needs.
• Manage the review and approval process for IT engagements and budget requests, ensuring compliance to organisational policies.
• Respond to inquiries regarding IT budget information and provide timely and accurate reports to stakeholders.
• Support in the management of the IT Division resources and planning.
• Support in the governance of the Software Development Lifecycle (SDLC) procedures, ensuring adherence of the policy, standards and procedures for software and platform development.
• Support the facilitation of the Change Advisory Board (CAB) process and ensure compliance for all change and releases.
• Schedule, organise, collate, and socialise IT Portfolio information among various stakeholders as required.
• Drive or participate in the delivery of IT Division initiatives in meeting required milestones.
• Support internal and external audit or assurance related activities.

Who we are looking for:

Competencies & Personal Traits

• A track record of working in dynamic environments independently with minimal supervision.
• Strong sense of ownership and commitment to deliver responsibilities in a timely manner.
• Excellent verbal, written and interpersonal communication skills.
• Organised and detail orientated, with a willingness to embrace tools to work more efficiently.

Working Experience:

• At least 2 years of working experience with portfolio management and/or managing mid-sized IT projects through Agile and/or Waterfall methodologies.
• At least 3 years of working experience with financial management and budgeting within an IT context.
• Understanding of IT project delivery concepts and their financial implications.
• Experience in the facilitation of governance, budget review, steering and other project / portfolio related meetings.
• Experience in stakeholder management, especially senior management highly desirable.
• Knowledge in JIRA, Confluence, advanced Excel or scripting highly desirable

Education:

• Bachelor degree (Business, Finance, IT or equivalent)
• Finance, Insurance, IT and/or Project management certifications / qualifications highly desirable

Language:

• Good written and spoken English

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

• Responsible for daily outlet operations which includes effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depending on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• 5 days or 6 days per week
• Full Time

Avenue of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

• Responsible for daily outlet operations which include effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depending on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• 5 days or 6 days per week
• Full Time

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk team.

Requirements:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Showcase exceptional communication and customer relations skills.
• Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The job is a maternity coverage to manage DNV Maritime’s regional communications activities for the Region South East Asia, Pacific & India. The main responsibilities are:

• Implement the regional communications and marketing strategy, key messages and targeted campaigns to increase brand awareness and generate leads across DNV Maritime’s product and service categories
• Contribute to the development, execution, and delivery of content across all channels (such as PR, social media, marketing collateral, online publishing, internal comms)
• Support trade shows, conferences and other marketing events incl. invitation management
• Create impactful campaigns following our “digital first” communications strategy with a potential to scale local initiatives globally
• Drive internal and leadership communications across different channels”

Qualifications

• Master’s Degree, preferably in Marketing and Commucations.
• Over 6 years of experience in marketing and business development within multinational companies.
• Multilingual Communication: Fluent in English, both spoken and written

Core Skills:

• Strategic Marketing: Expertise in developing and implementing effective marketing strategies and campaigns to drive business growth.
• Business Development: Proven ability to identify and capitalize on new business opportunities and partnerships.
• Project Management: Strong track record of managing marketing projects from inception to completion.
• Cross-Cultural Communication: Excellent skills in navigating and overcoming cultural barriers to enhance team performance.
• Digital Transformation: In-depth knowledge of leveraging digital tools and technologies to innovate and transform business practices.
• Flexibility and Adaptability: Willingness and ability to work in diverse international environments.

Site Manager

A Site Manager in the construction industry plays a pivotal role in managing and executing construction projects from start to finish. This position is crucial as it involves the overall management of site operations, ensuring projects are completed on time, within budget, and to the required quality standards. The role is dynamic, requiring a blend of technical knowledge, leadership skills, and project management abilities.

Key Responsibilities of a Site Manager

As a Site Manager, the professional is responsible for supervising construction projects, overseeing building work, and orchestrating the activities that take place on the construction site. Key responsibilities include:

• Overseeing and directing construction projects from conception to completion.
• Reviewing projects in-depth to schedule deliverables and estimate costs.
• Coordinating and supervising construction workers.
• Selecting tools and materials and ordering and purchasing materials appropriately.
• Ensuring adherence to all health and safety standards and reporting issues.
• Managing the use of construction equipment and machinery.
• Resolving problems and implementing improvements in construction processes.
• Maintaining communication between project managers, site staff, and clients.

Tasks and Duties

The day-to-day tasks of a Site Manager may vary depending on the project and phase of construction, but typically include:

• Planning daily work schedules and coordinating workers on site.
• Inspecting construction sites regularly to identify and eliminate potential safety hazards.
• Supervising and providing guidance to construction workers and subcontractors.
• Ensuring materials are supplied and work is completed on schedule.
• Preparing and submitting project estimates and budgets.
• Documenting and reporting progress to stakeholders and adhering to compliance regulations.

Education and Certifications

Candidates for Site Manager positions typically need:

• Minimum Bachelor’s degree in Engineering or a related field.
• Minimum 6 Years of Proven work experience in construction management or a similar role.
• In-depth understanding of construction procedures and material and project management principles.
• Familiarity with construction and project management software.
• Certifications such as Certified Construction Manager (CCM) or Project Management Professional (PMP) can be advantageous.

Additionally, strong communication and negotiation skills, attention to detail, and the ability to problem-solve are essential for the role.

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

1. POSITION SUMMARY

• Drives sales growth by overseeing the product lifecycle and has a primary duty of management, actively directing and managing direct reports

• Responsible for the overall floorset process to ensure product is available and merchandised on the sales floor in a visually compelling way

2. KEY AREAS OF RESPONSIBILITIES

• Assists the Store Manager in overall management of the store

• Assumes total store leadership in the absence of the Store Manager and is a partner in the strategic planning of short and long-term goals

• Responsible for the overall appearance and presentation of seasonal merchandising strategies through brand guide planning, mapping, and execution

• Leverages visual merchandising filters to create sell down strategies and impact decision making

• Maintains and updates floor plan and fixture block by leveraging the Digital Brand Guide and fixture database

• Supports all merchandise flow activities, including leading team in processing and replenishment as appropriate

• Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization

• Manages competing priorities and business complexities in our higher volume stores

• Leads and develops leaders and associates in various roles and levels including managers and associates

• Responsible for talent life cycle of direct reports, including recruitment, onboarding, training and development, performance management, termination, and succession planning

All leadership roles of Victorias’s Secret are responsible for:

• Delivering top line sales results and growing the business through business insight to action

• Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture

• Creating emotionally engaging customer experiences, consistent with the brand vision

• Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

• Building and growing high performing teams

• Leading change through positivity and a growth mindset

• Upholding a positive associate relation that led to engagement in the brand and the team

• Understanding and leveraging visual merchandising filters to create a compelling store environment that grow sales

• Driving operating fundamentals

• Effectively manage and control expenses

• Executing store opening and closing procedures

• Creating an awareness of, and building capability in loss prevention

• Reinforcing store strategy to reduce shrink

• Managing all activities related to providing a safe working environment

• Understanding, demonstrating, and enforcing Company values

senior operation manager

Occupation

Senior Operation Manager

Job Description & Requirements

Responsibilities

• Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.
• Oversee decision-making with response to exceptions and staff utilization.
• Strategic planning for staff management and guide business activities to achieve results
• Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization
• Work with planner for optimization of routes to improve productivity
• Communicate directly with customers to manage exceptions
• Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.
• Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.
• Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries
• Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this positi

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Assistant QA/QC Manager reports to the Project Manager and the role involves in ensuring that the processes, products, or services meet established quality standards and comply with regulatory requirements. This role is critical to ensure safety, reliability and performance in meeting the project deliveries.

• Develop and implement Project Quality Plan (PQP) to ensure consistency in standards, procedures, and guidelines in meeting the Project Quality Management System (PQMP) to prevent defects during construction processes.
• Communicate all updates to relevant stakeholders and control the distribution of PQMP documents
• Ensure Sub-Contractors and Suppliers comply with Project’s QA/QC requirement, provide briefing and training if required.
• Carry out audit processes, review procedures, and ensure compliance with industry standards, such as ISO and PQMP
• Carry out various inspections and tests on the materials, products and components during various stages and completion of construction.
• Carry out actual inspection, testing and verification of the finished products to identify defects and ensure it meets the required standards.
• Identify areas for process improvements, implement best practices and ensuring ongoing compliance.
• Maintain records of inspection results, deviations and corrective actions taken to ensure traceability and accountability.
• Initiate corrective actions to resolve the issue and revent recurrence when defects or non-conformities are found.
• Review client’s complaints relating to QA/QC matters
• Collaborating with construction team and other department (eg. Procurement, Technical Departments) to implement quality improvements.
• Preparing and maintaining detailed reports on quality performance.

Job Highlights

• Good Career Growth
• Dynamic Working Environment

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

Job Decription

Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs

Client and partners prospecting and acquisition

Coordinate internal and external resources to expedite workflow

Oversee and achieve organizational goals while upholding best practices

Solve problems for clients by understanding and exceeding their expectations

Participate in brainstorming, office activities, staff meetings, and client meetings

Research and assist with program development for existing clients and new prospects

Perform prospecting activities such as cold calling and networking

Follow up with clients regularly to ensure needs are being met and to identify opportunities

Maintain a database of clients, prospects

Add hob duties

Job Requirements

Minimum 1 year experience account management in catering industry

Proficiency with CRM software and an aptitude for learning new systems

Ability to manage multiple accounts while seeking new opportunities

Strong communication and negotiation skills

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Developing and implementing operational policies and procedures to ensure efficient and effective operations

• Improving systems, processes, and best practices
• Managing day-to-day operations as well as the operations team and operations department
• Ensuring that organizational processes remain legally compliant with regulations and standards
• Maintaining and enforcing health and safety guidelines
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
• Developing and maintaining good relationships with vendors and suppliers
• Negotiating contracts with suppliers and vendors to obtain the best pricing
• Streamlining the organization’s business travel processes, including ensuring the best corporate management rates, automating expense reports, and maintaining compliance
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics
• Developing ways to increase the quality of customer service and increase customer satisfaction
• Analyzing data and trends to identify opportunities for process improvement and cost savings
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
• Optimizing workflows and processes to save time and money
• Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control
• Overseeing staffing plans and supervising, hiring, and training new employees
• Reporting on operational efficiency and quality standards
• Using strong communication skills to foster a culture of innovation and productivity in the workplace
• Keeping up-to-date with industry trends and best practices
• Incorporating new technologies, operating systems, and business processes when necessary
• Maintaining service operations with the goal of ensuring sustainability across business operations
• Creating and managing conflict-resolution programs and leading conflict-management practices

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

With or without experience welcome. Otherwise, OJT/training will be provided!
- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements
- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
- Monitor and control wastage and food costs to maintain profitability.
- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Staff discounts on meals.

How to Apply:
Sent your resume and a cover letter via this platform