Total 34,030 senior manager job vacancies in Others category in Singapore

As a Relationship Manager, you will engage in day-to-day tasks such as financial planning, retirement planning, investment management, and providing financial advisory services. This role involves working closely with clients to understand their needs and develop customized financial strategies.

We offer B2B and B2C solutions in the current financial services space. With multiple disciplinary in-house providors, we deal with matters from legal, financial and banking perspectives.

You will provide customized solutions for your client's Wealth Preservation and Personalised Wealth Investment needs through our wide range of comprehensive services and financial products from our partners.

Structured and diverse learning modules will be provided to ensure that you have every technical and commucation skill to perform at your best potential.

Comprehensive on the job training will be provided continuously for professional development and career advancement in financial services.

Qualifications

• Financial Planning and Retirement Planning skills
• Experience in Finance and Investments
• Expertise in Financial Advisory
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to build and maintain client relationships
• Relevant certifications (e.g., Certified Financial Planner, Chartered Financial Analyst) are a plus
• Bachelor's degree in Finance, Economics, Business, or related field are a plus

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Ref.: 2024B082

Job Description

• Lead and manage a team of application specialists and consultants
• Work closely with internal teams including presales, PM, QA and post delivery support to ensure projects are on track and well supported
• Participate in the hiring process to build a highly functional engineering team with an eye for staff retention and development
• PM to ensure projects are on track. Support the projects whenever necessary
• Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers

Job Requirement

• At least 6 years of relevant working experience
• Degree in Computer Science, Computer Engineering or related technical discipline
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Proficiency in software development practices and frameworks.
• Experience with Agile/Scrum methodologies.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Familiarity with cloud platforms, container technologies (e.g. Kubernetes), software governance practices will be advatanges
• Good to have some prior experience in highly regulated industries

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Happy to welcome individuals from outside the banking industry who are eager to start a rewarding career in Banking!

What is offered:

• CMFAS certificates will be covered
  Supportive environment with mentoring and training provided
  Sales position within a bank (5.5 days per week, branch hours)
  Potential earnings: Competitive base salary, along with performance-based incentives, commissions, and bonuses.
  Structured career progression based on performance
  

About the Job:

This is a branch-based, client-facing sales position, where you will focus on:

• Engaging with, prospecting, and managing a portfolio of clients
• Providing personalized insurance and investment solutions
• Building strong business relationships and identifying new opportunities

Skills & Experience Required:

• Minimum Diploma in any field from a local polytechnic or a degree
• Ability to build lasting business relationships
• Enjoy engaging with people and providing tailored solutions
• Self-motivated with a drive to succeed
• No prior banking experience required—training and support will be provided

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Reporting to the Origination Manager (Asia), the Certificate Relationship Manager is responsible for supporting:

1. Renewable Energy installers and project developers (our Partners) (who build, own and operate solar, biomass, other renewable energy installations) to register power stations, create RECs and sell RECs.

2. Corporate customers and Multi-National Companies (MNCs) to understand their net zero and renewable energy ambitions, and buy and retire RECs and Carbon Offsets

3. Certificate Origination Manager, supporting them with proposals, contract completion, customer visits, organising client meetings, reporting, market analysis

The Certificate Relationship Manager will work closely both the internal sales team and the compliance team to be the key point of contact with our Partners and Customers, with the objective of Partner/Customer retention, expanding our revenue and customer base, and improving our customer service.

• Possess a recognized diploma/degree in Architecture with at least ten years of relevant construction experience.
• Being registered with Singapore Board of Architects would be an advantage.
• Lead architecture design and execution throughout the project cycle.
• Ensure project is built according to design plans and resolve any issues that may arise.
• Coordinate with clients, consultants and stakeholders to ensure that the building plan meet the necessary building codes and regulations.
• Ensure key deadlines are met.
• Good knowledge of architectural details, working drawings and construction practices.
• Competency in authority requirements and submission procedures.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Description

The Partnership Manager will be responsible for both demand and supply partnership acquisition. Partnering with companies and executing strategies for new demand and supply partnerships to drive revenue growth and high safety and service levels across MK Global. The Partnership Manager will be working to acquire larger supply partners to manage the Chauffeur jobs. This role will have revenue goals based on maintaining and growing current business as well as securing upsell opportunities and be on the lookout for tenders and any opportunities that will arise. The profitability goals are based on working with high quality and good priced partners. As such, this person will proactively identify, develop, and support revenue and profit growth opportunities while building a relationship of trusted advisor for demand partners and suppliers.

Job Scope

• Build relationships and develop strategies for new supply and demand partnerships
• Identify new sources of revenue generating opportunities with each demand partner and present directly to demand partners
• Identify and onboard new demand and supply partners, including contract negotiation work, technical integration support, and establishing a mutual beneficial relationship
• Daily analyzation of delivery and performance for each partner to maximize success
• Identify new sources of Supply partnership opportunities and grow our fleet together with them to cater to the number of jobs that we have.
• Ability to navigate multiple user interfaces for reporting and supply submissions
• Gather data and present quarterly business reviews for supply and demand partners
• Collaborate with internal teams to develop solutions that will enhance our operational efficiency and improve partnership standards.

Requirements

• High level of Microsoft Excel / Google Sheet and PowerPoint Google Deck experience is required
• Experience in the Chauffeur Drive / Taxi Industry
• Able to work with minimal supervision as well as within a group environment
• Strong communicator with excellent interpersonal skills, negotiation skills and able to handle multiple tasks while working in a fast-paced environment

Etiqa Insurance Singapore is looking for a dynamic individual to join our actuarial team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview

• To support and actively participate in product pricing
• Implement innovative products to add value to business
• Conduct regular analysis of the experiences and impacts of the products to the business
• Assist in managing product pricing, product filing, and reinsurance negotiation for Singapore office
• Assist in implementing product development related tasks including product setup, testing and maintenance
• Provide technical support to internal and external stakeholders
• Assist in any ad-hoc projects that support the Company/Department's initiatives in Singapore

Requirements

• Bachelor Degree in Actuarial Science or any quantitative discipline
• 6 to 9 years of actuarial practices in Life Pricing
• At least passed a few preliminary examinations especially life contingencies paper (e.g.: SOA Exam MLC).
• Prophet modelling experience on life products will be an added advantage

**We regret to inform that only shortlisted candidates will be contacted.

- Experience in the field

- Good customer service skill

- Interact with customers, assess to customers’ needs and preferences and make recommendations

- Able to work night to midnight, all weekends and public holidays

- Bring in more Sales to company

- Manage Performing Artists

- Have own basic customer base

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

WHO WE ARE

The SME Centre is an initiative by Enterprise Singapore started in 2005 as Enterprise Development Centres(EDCs) and renamed in 2013 to SME Centre with the objective of establishing a channel for SMEs to obtain advice/consultation on business and operational issues. The SME Centre have access to various resources to help the SMEs start, sustain and grow their businesses. They are the nerve centre for business advisory, access to capability upgrading tools and knowledge for their business growth.

SME Centre@SICCI is one of the 5 Centres in Singapore established to serve the SME community. The SME Centre@SICCI role have moved from awareness building of government assistance grants and schemes to helping SMEs develop their capabilities for growth. SME Centre@SICCI provides aspiring entrepreneurs and SMEs with a one stop business advisories and diagnosis services. SME Centre @ SICCI also conduct capability development workshops to help SMEs to grow in areas of finance, productivity, human resources &marketing. These services thru the SME Centre@SICCI are to provide the SMEs with valuable access to relevant knowledge and services that meet the needs of their businesses for growth thru the business advisors.

WHO WE ARE LOOKING FOR

The SME Centre@SICCI are looking for a dynamic go-getter individual with a never say die attitude. The candidate must have the willingness to go the extra mile to care for their customers and in ensuring the services delivered are top notch and be a partner with the SMEs in helping their business to grow. Someone who is versatile, not afraid to take ownership in growing enterprises and have an enquiring growth mindset. The Business Advisor role :

KEY RESPONSIBILITIES

1) Provide sound business advisory and information to SMEs in their operations.

2) Identify gaps and propose appropriate solutions for SMEs to help their business grow.

3) Play an active role in outreach efforts to SMEs to generate leads and referrals.

4) Engage in purposeful and productive interactions with SMEs which may be face-to-face, phone and/or email.

5) Plan and organize events and capability workshops for SME Centre.

6) Provide support to events organized by Singapore Indian Chamber of Commerce and Industry (SICCI).

7) Support the Centre Director in the smooth operations and marketing of SME Centre activities.

8) Work towards achieving the SME Centre KPI collectively as an individual and as a team.

EXPERIENCE AND KNOWLEDGE

1) Degree holder or equivalent with a minimum of 2 to 4 years of relevant experience and a good track record in advisory or consultation projects.

2) Self-driven and works well independently and within the team to assist SMEs in their business needs.

3) Knowledgeable in one or more of the following areas:

a) Business services (e.g. business matching, business registration, business operations)

b) Financial services

c) Legal services

d) HR policies

e) Management (IT services, management system, health and safety)

4) Well-versed in the regulatory requirements and various government assistance schemes would be a plus.

SME Centre@SICCI is an equal opportunity employer. Come join our team and be a part in journeying together with the SME in growth!

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Salary : 3000-4200 salary package

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Key Responsibilities:

1. Team Management:Lead and manage administrative teams, ensuring tasks are performed efficiently and in a timely manner.
   Provide coaching, mentoring, and performance management for administrative staff.
   
2. Office Operations:Oversee the smooth functioning of daily office activities (e.g., office supplies, facilities management, maintenance, etc.).
   Manage office infrastructure, including arranging for repairs, upgrades, or any necessary changes.
   
3. Budget and Resource Management:Handle budget planning and control for administrative expenses.
   Procure office supplies, equipment, and services at competitive rates.
   
4. Policy and Procedure Development:Develop and implement administrative policies, systems, and procedures.
   Ensure compliance with local laws and company policies related to health, safety, and data protection.
   
5. Documentation and Reporting:Oversee the preparation and management of documents, reports, and presentations for management meetings.
   Maintain company records, filing systems, and archives in an organized manner.
   
6. Liaison and Communication:Act as the point of contact for internal and external stakeholders regarding administrative matters.
   Coordinate communication between departments, suppliers, and service providers.
   
7. Event Planning and Logistics:Organize company events, meetings, and business travel arrangements.
   Ensure logistics for conferences, workshops, and training sessions are handled smoothly.
   
8. HR Support (if applicable):Support HR in activities such as onboarding, recruitment coordination, and employee welfare initiatives.
   Maintain employee records, assist with payroll, and handle leave and attendance management.
   

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is typically required.
• Experience: At least 3-5 years of relevant administrative or office management experience is generally preferred. Experience in managing teams or departments is a plus.

Key Skills:

1. Leadership and People Management: Ability to lead, motivate, and develop a team.
2. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
3. Communication Skills: Strong verbal and written communication abilities to liaise effectively with colleagues, vendors, and senior management.
4. Problem-Solving: Ability to identify issues and implement solutions quickly.
5. Proficiency with Office Tools: Strong command of Microsoft Office Suite (Excel, Word, PowerPoint), and experience with administrative software.
6. Attention to Detail: Ability to ensure that administrative processes are accurate and compliant with company policies.
7. Financial Acumen: Experience with budget management, cost control, and resource allocation.
8. Time Management: Efficiency in managing time and delegating tasks appropriately.

You will provide administrative and operational support for the various initiatives in the Division of Medicine and the Medicine Academic Clinical Program (ACP) such as:

• Assist in coordinating grant calls, sponsorship applications, awards nomination, collation of replies/ returns, handling related enquiries and updating of database.
• Support and track clinical service improvement and innovation projects.
• Co-ordinate and provide administrative support for meetings: prepare agenda and/or presentation materials, logistics; attends meeting and takes minutes, and assists supervisor in tracking progress update.
• Assist in planning and organising events, activities and programs in both virtual and physical format.
• Assist in updating of internet and intranet pages to improve communication efficiency.
• Handle financial claims and purchase orders; ensure follow through with Finance on the reimbursement flow, and ensuring that appropriate procurement practices are applied using the relevant procurement platforms.
• Performs liaison functions to ensure smooth information flow within the division and/or with the relevant departments / external organizations.
• Work closely with various stakeholders to administer necessary paperwork required for successful application or disbursement of funds.
• Draft replies for routine correspondences and follow up on the required signatories.
• Performs other related duties as assigned and provide coverage as required.

Job Requirements:

• Diploma Holders, 2-3 years relevant experience will be favourable.
• Proficiency in Microsoft Office especially in MS Excel
• Good interpersonal skills, team player who is able to work independently
• Meticulous and organised with good planning skills
• Knowledge in Robotic Process Automation (RPA), and Python programming languages will be a bonus.

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform 12 hour rotating shift works
• Work Location: Changi Airport

PubMatic is looking for a Client Services Partner (SCP) /Senior Client Services Partner (Senior CSP) to join our Advertiser Solutions team in Singapore and work closely with the APAC demand team in order to offer support and develop the relationships with our programmatic demand partners at agencies and advertisers.

The Advertiser Solutions team at PubMatic is focused on advertisers needs and making programmatic the best advertising channel for them to use. CSP is a fundamental part of the Advertiser Solutions team and is focused on growing agency and advertiser relationships by delivering best-in-class customer service.
The CSP is responsible for supporting agency relationships within the PubMatic platform as well as working with current partners and internal teams to fulfill their business needs and optimize their potential for our publishers.

The ideal candidate is a quick and autonomous learner who displays excellent communication skills, PMP/PG management & troubleshooting experience, project management skills, and thinks creatively to solve client challenges.
In this role you will serve in a proactive role in monitoring, tracking, and delivering programmatic executions, including reporting, assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing PubMatic’s platform capabilities.

The successful candidate will have demonstrated excellent account management within a digital media or tech role.

Responsibilities:

• Provide excellent customer service and end-to-end support to our programmatic demand partners and internal stakeholders
• Set up campaigns/deals on PubMatic console and liaise with the agency planners & traders for proper execution and delivery
• Manage/optimize SEA, South Korea, Taiwan, Hong Kong PMPs and data deals on the demand side including deal troubleshooting & technical issues
• Help build technical documents and FAQs to document new developments and best practices for PMP
• Assist in compiling details for SPO responses and publisher lists for PMP’s
• Assist clients with PMP setup, troubleshooting, and prepare regular campaign reporting and analysis
• Understand customer goals and key performance metrics and advise on an optimum mix of pubs and products
• Work with the programmatic traders at agencies to help upsell/cross-sell existing PMPs
• Be a central point of coordination between the publishers and buyers
• Assist in sales efforts by regularly visiting agencies/DSPs to counsel programmatic traders on best practices and product trainings
• Work alongside the Ad Solutions Director/Manager to establish and grow demand partner relationships.
• Coordinate with internal and external parties to test new product offerings and build best practices on execution

Requirements:

• Minimum 4 years in digital advertising, preferably in a programmatic role at an agency, trading desk, publisher or technology company
• Strong understanding of programmatic advertising including pricing models, ad optimisation, SSPs, DSPs, RTB, Agency Trading Desks & Private Marketplaces
• Understanding of & experience in online ad serving concepts (CPM/CPA/RTB/ROI), video, mobile, RTB, programmatic buying
• Familiarity with programmatic advertising technology in SEA, Taiwan, Hong Kong, South Korea markets
• Analytical skills combined with great problem-solving abilities
• Strong written and oral communication skills, presentation and negotiation skills
• Strong Excel skills, including pivot tables, pivot charts, vlookup application knowledge
• Ability to work collaboratively in a team environment while also delivering results with minimal supervision
• High energy, self-motivated and passionate about working in a fast paced start up environment