Total 26,159 service centre manager job vacancies in Others category in Singapore

A Cleaning Operations Manager in Singapore is responsible for overseeing the entire cleaning operation, ensuring efficient service delivery, quality control, staff management, and compliance with local regulations. This role often involves higher-level strategic planning and coordination compared to a Cleaning Service Manager, focusing on broader operational management and optimization. Below are the key duties and responsibilities of a Cleaning Operations Manager in Singapore:

1. Operational Oversight

• Manage Daily Operations: Oversee all cleaning activities for various clients (residential, commercial, or industrial) to ensure seamless operations and high-quality service delivery.
• Develop Operational Strategies: Design, implement, and continuously improve operational processes for cleaning services, from scheduling to execution, to maximize efficiency.
• Monitor and Optimize Resource Utilization: Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Coordination Between Departments: Collaborate with other departments, such as human resources, procurement, and safety, to ensure smooth operations across the cleaning service division.

2. Team Management and Leadership

• Staff Recruitment and Training: Oversee the recruitment, hiring, training, and professional development of cleaning staff, ensuring they meet the company’s standards and local safety regulations.
• Team Supervision and Support: Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Scheduling and Shift Planning: Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• Performance Monitoring and Feedback: Conduct performance evaluations for team members and provide constructive feedback, addressing performance issues when necessary.

3. Quality Assurance and Service Delivery

• Quality Control: Conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective actions where necessary.
• Client Relationship Management: Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring their satisfaction with cleaning services.
• Customized Service Offerings: Ensure that cleaning services are tailored to meet the specific needs of each client, which may include specialized cleaning requirements for different sectors (e.g., healthcare, hospitality, or office spaces).

4. Health, Safety, and Compliance

• Regulatory Compliance: Ensure that all cleaning activities comply with Singapore’s regulatory standards, including safety laws, environmental regulations, and waste management protocols.
• Safety Protocols: Oversee the implementation and enforcement of health and safety standards to protect staff and clients. This includes training staff on the safe use of cleaning chemicals and equipment.
• Incident Management: Investigate accidents or incidents related to cleaning operations, implementing corrective measures and reporting to authorities as required.

5. Budgeting and Cost Control

• Budget Management: Develop and manage the cleaning department’s budget, including labor costs, equipment procurement, and cleaning supplies.
• Cost Optimization: Monitor operational costs and implement strategies to improve cost efficiency without compromising service quality.
• Procurement Management: Oversee the procurement and maintenance of cleaning supplies, tools, and equipment, ensuring cost-effective purchasing and proper stock levels.

6. Client and Contract Management

• Client Liaison: Act as the primary point of contact for clients, ensuring they are kept informed of service schedules, any changes, and resolving any issues that arise.
• Contract Negotiation and Renewal: Negotiate service contracts with clients, renew existing contracts, and manage any changes to terms or services as needed.
• Service Agreements: Ensure that service agreements and contracts align with the company’s standards, including the scope of services, schedules, and pricing.

7. Data and Reporting

• Report Generation: Prepare and present regular reports on operational performance, client satisfaction, staff performance, and financial metrics to senior management.
• Record Keeping: Maintain accurate and up-to-date records of cleaning schedules, client preferences, supplies usage, and incidents.
• Performance Metrics: Track and report on key performance indicators (KPIs), such as cleaning quality, employee productivity, client retention, and budget adherence.

8. Business Development and Growth

• Market Research: Stay informed on industry trends, new cleaning technologies, and sustainability practices, and incorporate these into the company's operations where applicable.
• Client Acquisition: Work with the sales and marketing teams to secure new business and expand the client base, ensuring a steady growth of the company’s cleaning operations.
• Service Innovation: Identify opportunities for new service offerings, such as eco-friendly cleaning solutions or specialized cleaning for specific industries, and implement them to stay competitive in the market.

9. Environmental Sustainability

• Sustainability Practices: Develop and implement environmentally friendly cleaning practices, such as the use of green cleaning products, waste reduction strategies, and energy-efficient equipment.
• Compliance with Environmental Regulations: Ensure that cleaning operations adhere to Singapore’s environmental regulations regarding waste disposal, chemical usage, and pollution control.

10. Crisis Management and Problem Resolution

• Addressing Client Complaints: Handle and resolve client complaints or service disruptions promptly and professionally, ensuring customer satisfaction is maintained.
• Incident Management: Respond effectively to emergencies or unexpected challenges, such as large-scale cleaning projects or staffing shortages, ensuring business continuity.

Skills and Qualifications:

• Experience: Typically requires 5+ years of experience in operations or cleaning management, with a proven track record in leadership and operational excellence.
• Leadership: Strong leadership and team management skills are essential to guide diverse teams and ensure the success of cleaning operations.
• Financial Acumen: Experience in budgeting, cost control, and financial planning for operations.
• Problem-Solving: Ability to identify operational inefficiencies and develop effective solutions.
• Communication: Excellent verbal and written communication skills to interact with clients, staff, and senior management.
• Knowledge of Industry Standards: Familiarity with local regulations in Singapore related to cleaning, health and safety, and environmental policies.
• Technology Proficiency: Comfort with using software for scheduling, reporting, inventory management, and performance tracking.

Industry-Specific Requirements:

• Certifications: Professional certifications such as those from the Institute of Cleaning and Restoration Certification (ICRC) or other industry-standard credentials can be advantageous.
• Workplace Safety: Knowledge of Singapore’s Workplace Safety and Health (WSH) Act and other relevant health and safety legislation is essential.
• Language Skills: Proficiency in English is required, and knowledge of additional languages such as Mandarin can be beneficial when dealing with a diverse client base.

[Job ID: 401667]

Responsibilites:

• Build and maintain strong relationships with existing clients, ensuring their banking needs are met.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients' financial goals and objectives to offer tailored banking solutions.
• Identify opportunities to cross-sell and upsell bank products and services to existing and potential clients.
• Achieve sales targets for new business, product offerings, and customer acquisition.
• Provide financial advice and consultation services to clients, helping them make informed decisions about their banking and financial products
• Analyze clients’ financial situations and recommend suitable banking products, such as loans, investments, and savings plans.
• Manage a portfolio of clients, ensuring their financial needs are met and any issues are resolved promptly.
• Monitor and review clients’ portfolios to ensure they are aligned with their financial objectives.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

JOB DESCRIPTION

• Various aspects of audit functions and procedures, both statutory and special audit
• Oversees audit planning and audit reporting with audit findings and recommendations
• Prepare statutory accounts and cash flow statements
• Analyse and resolve various audit issues
• Lead and manage an engagement team to ensure quality and timely delivery
• Develop and manage good client relationships.

JOB REQUIREMENTS

• Degree in Accounting or other professional qualifications recognised by the Accounting Body
• Minimum 5 years’ relevant experience in an audit environment
• Sound knowledge of auditing standards
• Proficient in MS Office
• Guide and coach junior audit team members
• Good interpersonal and communication skills
• Time management and organisational skills.

If you are keen to build a career with us, we invite you to submit your detailed resume with an indication of your current and expected salary.

JOB DESCRIPTION – SENIOR CREDIT MANAGER

Provide strong risk governance, robust and balanced 2nd line challenge process for non-retail credit portfolios and to ensure business development within acceptable credit appetite and portfolio metrics.

JOB RESPONSIBILITIES

• Work closely with the first line by giving guidance on structuring credit facilities and regulatory requirements on credit policies.
• Provide recommendations for improving end-to-end credit process including guidance to business units through sharing sessions and transaction structuring alternatives to balance client and risk management requirements.
• Provide independent credit evaluation and make sound recommendations to improve asset quality while supporting business growth of the Bank.
• Manage the credit risk of the mid cap portfolio
• Exercise credit approval within own credit discretion
• Participate in various working groups / committees at Bank / industry / regulatory levels.

JOB REQUIREMENTS

• Bachelor’s degree in Banking and Finance / Business Administration / Economics or related discipline from a recognized university.
• Minimum 15 years of relevant credit evaluation & approval experience - well versed in credit analysis and financial modelling.
• Extensive experience in the mid-corporate/commercial banking credit space, with a strong emphasis on term lending, working capital financing and derivative products.
• Knowledge of credit underwriting best practices and compliance/regulatory issues, and
• Some experience of leading a team will be an added advantage.
• Good interpersonal and communication skills.

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

Relocating to Malaysia - Sarawak

We are representing our client one of the world largest group in aluminium smelting industry, we are hiring Deputy General Manager .

In this critical role, you will play a key part in driving the success of our client by providing strategic leadership and operational oversight. You will be responsible for leading and managing all aspects of plant operations, ensuring efficient production, safety, and continuous improvement.

Key Responsibilities:

Leadership & Strategic Planning:

Develop and implement short- and long-term strategic plans aligned with company objectives.

Lead, motivate, and mentor a high-performing team, fostering a positive and collaborative work environment.

Drive operational excellence and continuous improvement initiatives across all departments.

Analyze market trends and competitive landscape to identify opportunities for growth and improvement.

Resource Management:

Oversee and optimize the allocation of resources (human, financial, and material) to maximize productivity and efficiency.

Develop and manage budgets, ensuring cost-effectiveness and profitability.

Ensure compliance with all safety, environmental, and quality regulations.

Stakeholder Engagement:

Build and maintain strong relationships with internal and external stakeholders, including customers, suppliers, and regulatory agencies.

Effectively communicate with all levels of the organization, providing clear direction and updates.

Represent the company at industry events and conferences.

Continuous Improvement:

Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve product quality.

Drive innovation and the adoption of new technologies to enhance plant performance.

Conduct regular performance reviews and provide constructive feedback to team members.

To qualify this role,

You have a Bachelor's degree in Mechanical, Electrical, Chemical Engineering, or a related field.

Minimum 15 years of progressive experience in a managerial role within the aluminum smelting industry, with a proven track record of success in managing a plant of similar size and production capacity.

Strong leadership, communication, and interpersonal skills.

Excellent analytical, problem-solving, and decision-making abilities.

Proficiency in Microsoft Office Suite and project management software.

Strong understanding of safety, environmental, and quality management systems.

Excellent financial acumen and budget management skills.

Why This is a Great Opportunity:

You will have the opportunity to lead and manage a significant manufacturing operation.

Contribute to the strategic direction and growth of the company.

Work with a highly skilled and dedicated team.

Make a significant impact on the success of the business.

JOB DESCRIPTION

- Be in charge of the Stage Manager and stage crew.

- To ensure that all stage productions are of a high level of standard at all times.

- To hold weekly meetings with the stage crew, production team and managers to troubleshoot, motivate and seek to improve.

- To be updated of latest performances and ballads

- To be updated of latest lightings and sound equipment and stage props

- To ensure that expenses of performances and stage personnel are within budget.

- To understand and be updated of the needs of the audiences.

- To attend monthly management meeting with shareholders.

REQUIREMENTS

The incumbent must

- Possess a high standard of organizational and interpersonal communication skills

- Possess at least 3 years of relevant experience in stage productions or stage management.

- Be able to work under pressure and ability to deal with all levels of people.

- Willing to work extra hours.

About Our Company

Established for over 30 years, Gan Teck Kar is a well-respected local company in its field with a substantial workforce. We have modern, spacious offices with an excellent canteen and gym provided for our staff.

GTK is looking for dynamic HR manager who can be part of the team here to continue to develop the role and continuously improve our processes and assist in our growth. We are looking for a ‘people person’ who can make a difference in attracting, developing and retaining staff in the in the modern workplace.

Responsibilities

• Lead and manage the full spectrum of HR functions with the help of an HR executive
• Manage full employee lifecycle from onboarding to offboarding including search, selection and retention of the right staff
• Handle work pass applications for new, renewal, cancellation and repatriation of foreign staff
• Highly knowledgeable in current regulations and compliance requirements from the relevant authorities and able to assess impact of changing regulations on the workplace
• Continue to improve and develop the HR function, processes and procedures and also capable of supporting ISO audit requirements
• Responsible for group health insurance scheme and submission of insurance claims
• Source and administer suitable training programmes for employees and apply for training grants
• Manage employee relations and welfare plus monitor external issues
• Responsible for all mandatory HR surveys and reports
• Organize staff recreational events and team bonding activities
• Undertake any ad hoc duties as assigned by the Management team

Requirements:

• Diploma / Degree in Human Resource Management preferred
• Minimum 3 years of relevant managerial experience, ASEAN/international expertise an advantage
• Personal qualities will be important; high integrity, excellent interpersonal and communication skills, proactive practical problem solving and a team player
• Able to handle sensitive and confidential information
• Proficient in Microsoft Office Suite

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Reports to Construction Manager
• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections
• Lead project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained.
• Prepare QA/QC Plan, inspection & test plans/check list for site activities Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain QAQC related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Diploma/Degree in Architectural or Civil / Structural Engineering
• At least 10 years of relevant site project experience in QA/QC roles for construction projects
• Familiar with Singapore Codes and Practices
• Experience with CONQUAS
• Experience with Constructability Score
• Experience with Green Mark Certification
• Able to liaise with workers/Clients, Consultant, Main Con colleagues, subcon and suppliers on QA/QC works and protocols at site
• Location : Punggol (Near MRT)
• Project : Sports Centre

About the Role:

We are hiring on behalf of our esteemed client in the shipping industry. The Shipping Logistics Manager will play a critical role in overseeing the procurement and delivery of vessel supplies, ensuring smooth and efficient logistics operations.

Key Responsibilities:

• Coordinate customer orders, break them down, and source competitive quotes from suppliers.

• Consolidate supplier quotes and update customers on pricing and order status.

• Monitor the delivery of goods to designated locations, ensuring timelines are met.

• Oversee the packing and loading of goods and manage logistics workflows.

• Prepare and track contracts and invoices, maintaining proper documentation and records.

• Assist in other duties as assigned by the management team.

Requirements:

• At least 5 years’ experience in shipping logistics or ship services, with a solid understanding of procurement processes.

• Proficiency in both English and Mandarin to liaise with a diverse client base.

• Familiarity with office software and logistics systems.

• Strong attention to detail, excellent organizational skills, and a proactive approach to problem-solving.

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

• Ensuring project is within Budget
• Monitoring of cash flow (Cash In /Cash Out)
• Able to manage Client’s expectation
• Negotiating Subcontracts
• Monitoring of subcontractors to ensure compliance and meeting project timelines
• Drafting contractual correspondence
• Establishing and maintaining strong business relationships with subcontractors and suppliers including managing contract enquiries, issues, disputes, variations and finalization of accounts
• Timely finalization of accounts with Clients and Subcontractors
• Ability to identify continuous improvement and innovation opportunities to improve effectiveness and efficiency
• Ability to plan, prioritize and organize work to achieve goals and deadlines
• Filling of Insurance Claim/ EOT Claims
• Cost economics knowledge is essential.
• Provide leadership, advice and support to staff within the Team

Requirement

• Degree / Diploma in Building or its equivalent
• 10 years and above experience
• Proven ability in contract negotiation, contract administration & variation orders
• a good team player & able to meet tight deadlines

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please send in your application to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Overview

As a key role within the Operations department, the Cluster Manager (CM) manages the resources and financial performance of the assigned centres. Reporting to the Operations Head, the CL will play a pivotal role in providing advice on operations topics to support business growth in a dynamic and challenging environment. This role will also work closely with other departments to achieve and implement the strategy, policies and assigned projects in the company while managing the assigned centres in the cluster.

Roles and Responsibilities

1. Teams Management

• Responsible for the recruitment of his/her leadership team and their onboarding
• Manages, organize, coordinate and follows-up the activity of his/ her team. Define and run management process with teams. Assess individual and collective performance. Manage talent review and grow the team.
• Define clear KPIs and objectives, consistent with the strategy defined by the company.
• Ensure adherence of tools, guidelines & process of the company
• Ensure a smooth and serene communication both way from Management to the Centres as well from Centres to the Management team.
• Ensure the engagement of the team and reduce gap between the Centres and the HQ.
• Work closely with each department and ensures their involvement in operational process.
• Ensure good spirit, dynamism, and good values in the management practices of the Operations teams.
• Ensure a good retention and a positive social climate in the Centres.

2. Management of the Centres

• Responsible for the implementation of the strategy of the company & the initiatives from each HOD across the clusters.
• Satisfaction and engagement with the families:

- Responsible for the satisfaction of the families: KPIs on satisfaction survey, ensure right communication with parents

– Guide the principals to ensure right communication to the parents

- Attend to families’ meetings in the centre if needed

• Relation with institutional partners:

– Position the company as a real partner for Education (Early Years, Curriculum & Ops Expertise) in Singapore.

• Supporting our educators:

– Develop and build various communities’ groups within Operations to better support educators in their roles and for best practices/knowledge sharing

3. Performance of the centres

• Occupancy

– Monitor monthly occupancy of the centres: Budget, forecast enrolment planning (increased enrolment with reduced withdrawal) and actions plans (school presentation, team professionalism, marketing actions, and overall quality of the service provided) to achieve the occupancy targets.

– Analyse the sales funnel conversion closely with Marketing/Sales teams.

• Management of the P&L

– Responsible for the performance and quality of the centres

– Follow up the performance of each cluster in arranging P&L CM meeting between HR, Finance and each CM.

– Define & adherence the P&L budget, analyse the gaps, optimize results with proactive and corrective action plans. Work closely with Finance, Marketing and HR departments.

– Manage closely with Cluster Leads and Principals if needed on the staff cost

– Follow up the staff cost per month closely with Operations Head/HR and finance (staff deployment / Relief staff usage).

– Plan and review easily the staff deployment on a weekly basis, consistent with the occupancy of the centres.

– Design a tool & process to optimize the deployment of the staff based on the governance policy & brand compliances (teacher/child ratio)

– Monitor CAPEX budget & collection fee.

– Adhere to Standard Operation Procedures on Financial Matters.

4. Estate Management

• Work closely with the estate manager who oversees Centres Maintenance and renovation Projects (on current & new centres, where applicable)

Job Requirements

• Equipped with more than 8 years of experience as a manager
• Background in Education (Preschool in Singapore will be an advantage)
• Strong leadership and management skills
• Strong Business Acumen
• Possess strong written and verbal communication skills:

- Ability to empathise and communicate with employees and Parents of all levels.
- Ability to influence Leaders on Change initiatives.
- Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation;

• Strong in Problem Solving
• Strong Execution follow-up
• Efficient and ability to prioritize and anticipate
• An excellent independent worker and a collaborative team player.
• Results oriented, Self-motivated to define and reach KPI’s
• Able to manage economical figures and P&L
• Able to provide good mentorship and guidance

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers in Vietnam. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new Vietnam.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors in Vietnam who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships in Vietnam(prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your Vietnam based partnerships.
• Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with Vietnam based partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills in English & Vietnamese to be able to support sales into the Vietnam market.
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

. Manage bangladeshi workers and give full direction on the duties

Requirements:

· Able to converse in Malay Language and Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

1. Assist the Operations Manager in analyzing and improving organisational processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing company and regulatory standards and procedures

6. Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff

7. Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints

8. Assist the Operations Manager in preparing weekly operation status report, that shall be presented to the management team during regular meetings

9. Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Oversee the daily operations of the outlet for efficient operations
• Oversee both front and back-of-house operations
• Assist in training of new employees as well as the continuous training of existing staff
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Plan and assign daily workloads to team members
• Plan team members’ work schedules and compile timesheet
• Report on management regarding sales results and productivity
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Develop marketing strategies to improve sales and profitability
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Ensure that policies and standard operating procedures are strictly adhered to
• Guide and monitor the work performance of all staff
• Monitor and ensure the quality of food, guest services, hygiene, cleanliness, and tidiness to achieve total customer satisfaction and meet the company’s standards
• Analyze and resolve problems in a timely and accurate manner
• Oversee purchasing to stay within budget
• Able to perform additional duties as requested by the Management as and when required

Job Requirement:

• Previous supervisory experience preferred in the hospitality or F&B industry.
• Ability to work in a fast-paced setting and independently
• Strong Multi-Tasking skills
• Customer-Centric
• The physical ability to remain standing for long periods
• Exceptional organizational, communication, and customer service skills
• Strong leadership skills, mature, outgoing & guest-oriented, good communication skills
• Strong sense of responsibility
• Able to work independently and withstand pressure
• A minimum of 2 years relevant experience at the supervisory level in the hospitality or F&B Industry
• Ability to perform flexi shifts, and able to work on weekends & public holidays.
• 6 days work week

Benefit:

• Staff Meal
• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

Position Overview

We are looking for an experienced professional to take on the role of Strategic Portfolio Management (SPM) Lead for the ServiceNow platform. This role is pivotal in driving the technical strategy, roadmap, and development of the SPM module to meet business objectives. The ideal candidate will bring deep expertise in portfolio management and a strong ability to lead technical teams in delivering innovative solutions.

Role & Responsibilities

• Spearhead the design, deployment, and enhancement of the Strategic Portfolio Management (SPM) module within the ServiceNow ecosystem.
• Partner closely with business stakeholders to gather requirements, analyze needs, and translate them into effective technical solutions.
• Establish and manage a comprehensive technical roadmap for the SPM module, ensuring it aligns with organizational goals and priorities.
• Lead and mentor development teams and platform administrators involved in SPM-related projects.
• Oversee the configuration, customization, and seamless integration of the SPM module with other ServiceNow applications and enterprise systems.
• Ensure adherence to industry standards, best practices, and governance protocols for portfolio management solutions.
• Proactively identify, troubleshoot, and resolve technical challenges associated with the SPM module, engaging support teams as needed.
• Stay abreast of emerging trends and advancements in portfolio management technologies and apply relevant innovations to enhance platform capabilities.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline.
• A minimum of 5 years of experience leading and implementing ServiceNow SPM solutions.
• Solid understanding of portfolio management methodologies, processes, and best practices.
• Demonstrated hands-on experience with ServiceNow platform customization, configuration, and optimization.
• Proficient in JavaScript and ServiceNow scripting frameworks.
• Experience integrating ServiceNow applications with other enterprise platforms.
• Strong communication, problem-solving, and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams.
• ServiceNow Certified Implementation Specialist in IT Business Management (CIS-ITBM) or Strategic Portfolio Management (SPM) certification is a plus.

Position Summary

We are seeking an accomplished professional to serve as the Integrated Risk Management (IRM) Lead for the ServiceNow platform. This critical role focuses on shaping the technical strategy, development, and implementation of the IRM module to align with business needs. The successful candidate will possess advanced knowledge of risk management frameworks and the technical acumen to deliver effective solutions.

Key Responsibilities

• Drive the design, deployment, and optimization of the Integrated Risk Management (IRM) module within the ServiceNow platform.
• Collaborate with stakeholders to gather and analyze business requirements, translating them into tailored technical solutions.
• Develop and maintain a clear technical roadmap for the IRM module, ensuring alignment with organizational objectives and industry standards.
• Provide mentorship and technical leadership to developers and administrators working on the IRM module.
• Oversee the configuration, customization, and integration of the IRM module with other ServiceNow applications and third-party systems.
• Ensure risk management solutions adhere to security, governance, and compliance standards.
• Proactively identify, troubleshoot, and resolve technical challenges, coordinating with support teams as required.
• Monitor emerging trends and technologies in risk management and incorporate relevant innovations to enhance platform performance.

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience leading and delivering ServiceNow IRM implementations.
• Comprehensive understanding of risk management processes, frameworks, and methodologies.
• Proven hands-on experience in ServiceNow platform customization, configuration, and development.
• Strong proficiency in JavaScript and ServiceNow-specific scripting languages.
• Experience integrating ServiceNow modules with external enterprise applications.
• Exceptional communication and collaboration skills, with the ability to engage both technical and business-oriented stakeholders.
• ServiceNow Certified Implementation Specialist in Risk and Compliance (CIS-RC) is preferred.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.
• Ordering food, linens, gloves and other supplies while staying within budget limitations

Job Descriptions:

• Responsible for assisting the Project Manager in the overall performance of the team in the project and prepare the project management and project quality plans and implement them accordingly
• In charge of the implementation and completion of construction projects within the scheduled time, cost, and quality.
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials, equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on regularly
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Job Requirements:

• Degree in Civil Engineering, with minimum 7 years’ similar experience in A1 Construction firms
• Team leader and a decision maker