Total 28,174 service operations manager job vacancies in Others category in Singapore

Roles & Responsibilities

- Possess a relevant Diploma in Tuina Health (ITEC/NITEC/WSQ/CIBTAC etc.) or other TCM Masters degree

- Minimum 10 years industry experience

- Relevant 8 years work experience and familiarity with human anatomy

- Possess basic English and Chinese communication skills, be friendly and responsible

- Sincere attitude, willing to work with the team, good interpersonal and communication skills

- Can use simple computer operation

- Management of clinic daily tasks and personel

- Assist TCM physicians in dispensing medicine, instructing patients in stretching exercises, assisting physicians in completing treatment, and simple daily clinic management

Your day to day

• Prepare departmental manning and budget for submission to corporate office and owners for approval

• Monitor and control the departmental expenses on an ongoing basis to ensure performance against budget.

• Analyse departmental expenses and identify areas of improvement to drive departmental and hotel profitability

• Assist in maintaining procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy.

• Analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecast of expected arrivals and departures

• Promote enrolment and administer loyalty programmes for hotel guests, including IHG Rewards, InterContinental Ambassador, Kimpton Inner Circle

• Maximise room occupancy at best rates and upsell the hotel’s facilities to drive hotel revenue and profitability

• Assist in monitoring and controlling labor costs and expenses, and achieving revenue and profitability goals.

• Provide leadership, direction and support to the front office team on a daily basis; conduct daily shift briefing with Front Office team to update on hotel status and operational requirements.

• Manage the day-to-day activities of the front office team. Schedule employees to ensure sufficient coverage at all areas.

• Trains, manages and motivates the Front Office team in order to provide high standard of service for customers and meet departmental and hotel targets

• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.

• Promote teamwork and quality service through daily communication and coordination with other departments, including but not limited to Sales and Marketing, Catering, Outlets, Housekeeping, Finance, Maintenance and Guest Services.

• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.

• Administer the performance management cycle in the front office department throughout the year with quarterly check-in sessions, regular catch ups.

• Work closely with the Human Resources department in the recruitment of colleagues to ensure staffing are met

• Identify any training gaps and work with the Learning & Development colleagues to ensure training gaps are close.

• Interact with outside contacts - Guests – to ensure their total satisfaction, Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. Regulatory agencies – regarding safety and compliance matter, Other contacts as needed (Professional organizations, community groups, local media).

• Ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction.

• Review guest arrival reports, special requests from guests, and respond appropriately or forward requests to appropriate team members for decisions and actions

• Review VIP reservations and ensure proper handling of VIPs and groups, administer amenity orders, and resumes for incoming guests. Update system by inputting inventory and non-inventory groups

• Handle guest complaints and daily incidents. Conduct research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems

• Engage in the welcome and recognition of VIP guests. Manage the relationship with VIP guests to ensure their satisfaction and continued patronage for the hotel and IHG.

• Log security incidents and accidents in accordance with hotel requirements. Follow up on any incidents in duty log to ensure they have been resolved.

• Monitor all Guest Heartbeat surveys and any social media reviews, ensuring that guests are responded to when required and any outstanding issues resolved.

• Analyse all Guest Heartbeat surveys and any social media reviews to identify any gaps or trends, put in place corrective preventive action to prevent negative issues from recurring.

• Handle guest relocations as required

• May serve as Manager on Duty as required.

• Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Assist in creating and implementing action plans to correct deficiencies.

• Ensure the cleanliness and tidy of the Front Office department and ensure all equipment is in good working order.

• Maintaining the cleanliness, neat and being well-groom appearance at all times when on duty.

• Be part of the Company Emergency Response Team and serves as Site Incident Commander in emergency situations.

• Respond to emergency situations in accordance with the hotel Emergency Response Plan.

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

• Perform other duties as assigned including assisting staff with their job functions during peak periods.

What we need from you

• Diploma/Degree in Hospitality Management or other relevant qualification.

• Minimum 5 years’ related experience in front office in a full service hotel, with an least 2 years experience as an assistant front office manager.

• Oral and written fluency in English. Fluency in another language is an advantage.

• Commitment to work rotating shifts, weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

An exclusive Japanese Fine-Dining chain restaurants located near Bugis MRT is looking for an experienced Restaurant General Manager to join their team.

Responsibilities

1. Overall in-charge restaurant operations and sales at corporate level.

2. Foster a positive and inclusive work culture.

3. Take the initiative to reach out, plan and organise marketing activities, special events, promotions, enhance brand image and increase sales

4. Engage with team members and guests, understanding their preferences and feedback, to continually improve the dining experience.

5. Collaborate with the chef, managers to improve dining experience.

6. Provide staff training and performance evaluations.

7. Ensure compliance with safety and food hygiene standards.

Remuneration:

1. Starting salary: $5,000 - $6,000 (depending on relevant experience)

2. Free meals

3. Mobile Phone & Transport Allowances

4. Attractive career path

Requirements

1. Possess Fine Dining operation background

2. Preferable with Hotel F&B or Chain stores management experience

3. Min 2 years’ experience as Restaurant General Manager

4. Experience and knowledge in Wine and Sake

5. Able to perform Shift work; including weekends and public holidays

6. Degree or advance diploma in Hotel & Restaurant management

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Management in supervising daily operations of organization.
• Develop productive, profitable and achievement oriented working environment for employees.
• Address operational issues and concerns in a timely fashion.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Educate operations team on best practices, company policies and service excellence standards.
• Develop and maintain operational guidelines for staffs.
• Determine staffing requirements, work assignment and schedules for new projects.
• Perform routine maintenance and repair works for equipment.
• Maintain the facility clean, safe and organized.
• Coordinate with management in different operational issues and promotional activities.
• Evaluate current operational strategies and recommend improvements.
• Generate operational reports for management as needed.

Requirement

• Willing to work 6 days a week, inclusive of public holidays and weekends.
• Willing to stand and work for long hours.

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

Assistant AP Manager – Finance

Your new company

A dynamic and forward-thinking organisation that is revolutionising the facilities management industry.

Your new role

As an Assistant AP Manager, you will play a pivotal role in contributing to the business’ success. This includes:

• Overseeing an AP team covering full spectrum of AP functions
• Financial closing and reporting activities
• Internal controls, SOP and compliance implementations/improvements

What you'll need to succeed

You need to be a qualified accountant or have a diploma/degree in accounting. Minimally, 5 years’ experience in accounting and 2 years team management experience. If you are passionate about finance transformation and AP process improvements, this role will excite you.

What you'll get in return

You will get the opportunity to work with a forward-thinking company and be part of constantly improving new processes to take the business to new heights.

What you need to do now

If you're interested in this role, please email your latest CV to [email protected]. Other than that, you can click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R24119697

EA Licence number: 07C3924 | Company Registration number: 200609504D

• Salary: Up to $9000
• Working hours: Mon to Fri 9.00am - 5.30pm
• Location: Anson Rd, Tanjong Pagar

Job Responsibilities

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for company's services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory.
2. Ensure sufficient EQM to support business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

Requirements:

• Minimum Degree in a relevant field.
• Proficiency in utilizing digital tools (e.g., Power BI).
• Proven experience in carriers and container industry

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

EUCD Manager

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $8,500 + AWS

Job Responsibilities

• Provide essential enterprise level end user computing services
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardization of desktop services across Organization to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services and work with outsourced service

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46259" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Duties And Responsibilities

• An operations manager is responsible for running the daily operations of a company or an organisation.
• They manage staff, control costs, and maintain high quality and productivity standards to ensure everything runs smoothly.
• Operations managers work in various industries, and their task is to increase efficiency, reduce expenses, and achieve financial and operational goals.
• Their specific duties may vary based on the size and type of the business but typically include overseeing processes and systems, resolving operational issues, and working with other departments and stakeholders.
• Budget Management: Operations managers oversee the organisation’s operational budgets to ensure that the resources are utilised efficiently
• Managing the workforce: Operations managers are accountable for managing and supervising the work of their team, which includes allocating assignments, establishing due dates, and keeping track of performance
• Managing strategic partnerships: They are in charge of looking after a supplier and vendor associations to ensure that they are fulfilling the needs and demands of the organisation
• Risk Assessment and Management: To recognise potential risks and implement preventive measures to reduce them

Skills And Qualification:

• Strong leadership and management skills, able to motivate and lead teams
• Excellent organisational and problem-solving abilities, able to think critically and come up with creative solutions
• Good communication skills, both verbally and in writing, able to present information to groups and answer inquiries
• Ability to work with large amounts of data and financial information, with strong mathematical and analytical skills
• Knowledge of process improvement techniques and a history of successfully implementing them

What you'll do:

As a Retail Area Manager, your role will be pivotal in driving the success of our client's stores across Singapore. You will champion their mission of sustainability, ensuring it permeates every aspect of the business from staff interactions to customer service. Your exceptional skills in delivering outstanding service will drive sales growth and foster brand loyalty. You will maintain an impeccable standard of store presentation and visual merchandising while also enhancing customer satisfaction through your leadership. Your ability to create brand ambassadors among staff and customers alike will further strengthen the brand's presence in the market. Additionally, you will be instrumental in driving sales goals, understanding how to enhance average order values, customer return rates, and new customer acquisition. Your role will also involve hiring and identifying new team members, fostering a culture people want to work in long-term.

• Embody the company's mission to pull 1m KGs of plastic from the ocean and ensure all staff relay this commitment to customers.
• Deliver outstanding service to all clients, driving sales growth through brand loyalty and a luxury experience.
• Maintain the highest standard of store presentation and visual merchandising.
• Enhance customer satisfaction and loyalty by ensuring all teams deliver high customer service standards.
• Create staff and customers that become brand ambassadors.
• Uphold and enhance brand standards around cleanliness, organization, and visual presentation.
• Drive sales goals and demonstrate a clear understanding of how to enhance average order values, customer return rates and new customer acquisition.
• Hire and identify new team members from sales staff to store supervisors, training them to grow as the company grows.

What you bring:

As the Retail Area Manager, you bring a wealth of experience in retail and customer service operations. Your management experience, particularly in high-end clothing or accessories, will be invaluable in this role. You have a proven track record of hiring, developing, training, and motivating associates at all levels. Your high level of customer care experience enables you to manage complex issues with ease. Your high energy, confidence, and sociability make you an excellent fit for this role. Your excellent interpersonal and communication skills will be key in engaging customers and staff alike. Your proficiency in customer engagement, basic merchandising, and visual skills will be essential in maintaining the brand's high standards.

• Minimum 8 years in retail with at least 4 years in customer service operations.
• At least 5 years management experience.
• Experience in high-end clothing or accessories is essential.
• Proven ability to hire, develop, train, and motivate all levels of associates.
• High level customer care experience with ability to manage complex issues.
• High energy, confident and sociable personality.
• Excellent interpersonal and communication skills.
• Proficiency in customer engagement, basic merchandising, and visual skills.
• Ability to work autonomously.
• Excellent English communication skills.

What sets this company apart:

Our client is not just selling swimwear; they're leading a movement. They are dedicated to eco-conscious practices and passionate about the oceans. Their swimwear is made from recycled plastic bottles and for every item sold they remove 1 KG of ocean plastic waste! They are committed to providing high-quality, unique premium swimwear for across the family, with popular matching designs, premium finishing and best selling high end textured and embroidered fabrics.

What's next:

Ready to make waves in your career? Apply now!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Interest in writing credit papers.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Purpose of the Role:

The Assistant Manager of the Resource Development Department will be the core strategist to increase/ maintain organisation’s annual donation income. As the champion of all fundraising efforts, you will ensure the set of fundraising plans for the financial year is fulfilled to reach the organisation’s goals. You will also assist in reviewing the department’s directions and needs, providing constructive feedback, and activating changes and improvement.

Responsibilities:

• Propose annual fundraising plans, organising them by the month and quarterly stating the target breakdown.
• Conduct the approved plans accordingly with the assistance of a junior executive, and other internal stakeholders whenever possible.
• Update the Department Manager and share with team members at least bi-weekly on the status and progress of each exercise.
• Brainstorm with the team and other relevant departments to create new programmes and projects to encourage donors’ participation/ donation.
• Supervisor to a junior executive, and other senior executives in the absence of the Department Manager; and undertake any other special projects assigned by Department Manager and National Director.
• Regular meetings with Asia Pacific counterparts and actively engage in regional strategic planning and execution.

A successful candidate would be someone who:

• Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles; Pls refer to our website (https://www.habitat.org.sg/about-us) for the details.
• A tertiary graduate with a minimum of five years of fundraising experience with a proven track record of achieving targets in the social service sector. It would be a big plus if you are not afraid to get your hands dirty and work on the ground with us.
• Focused and strategic, capable of conceptualising as well as translating it to workable fundraising plans and executing it.
• A team player yet possessed leadership qualities that influence and motivate the department members to meet annual targets.
• A productive worker who can achieve the best results in the shortest time while adhering to rules and regulations.
• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.
• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and Customer Relationship Management/ CRM software; resourceful in search engines.
• Effective communication skills written, spoken and in graphic illustrations.
• Excellent interpersonal skills and can relate sensitively in a multi-cultural setting.
• A candidate who is fluent in English and also Mandarin-speaking who is required to serve Mandarin-speaking donors.

The Team:

Over the past 20 years, we have constantly pushed the envelope, expanding and adapting to meet the pressing needs of our community locally and globally. We do this to realise our vision for a world where everyone has a decent place to live. You can look forward to working among passionate people with big hearts - a vibrant team that feels like family.

If you are interested to join us and be part of our exciting and meaningful ministry, please email us your complete curriculum vitae. Do include a cover letter with your salary expectations and email it to [email protected].

Only short-listed candidates will be contacted for an interview.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Good knowledge of banking products such as bancassurance and investment.

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Roles & Responsibilities

Develop and execute health and safety plans in the workplace according to legal guidelines
Prepare and enforce policies to establish a culture of health and safety
Evaluate practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Monitor compliance to policies and laws by inspecting employees and operations
Inspect equipment and machinery to observe possible unsafe conditions
Investigate accidents or incidents to discover causes and handle worker’s compensation claims
Recommend solutions to issues, improvement opportunities or new prevention measures
Report on health and safety awareness, issues and statistics

Job Responsibilities:

• Act as the main point of contact between sales consultants, and clients, efficiently managing process from start to finish.
• Provide comprehensive support for new business sales and after-sales policy services for sales consultants.
• Achieve and maintain service standards to enhance customer satisfaction and retention.
• Handle customer requests promptly and consistently, ensuring compliance with regulatory, internal security, and audit requirements.
• Participate in relevant training sessions and briefings.
• Address and follow up on daily customer service requests and issues, including walk-ins and phone inquiries.
• Handle complex or time-consuming servicing of accounts.
• Refer or assist sales consultants with customer queries related to financial services products.
• Ensure proper advisory procedures and documentation while adhering to the policies, business processes and regulatory requirements.

Requirements:

• Polytechnic Diploma or Bachelor’s Degree in any discipline.
• 1-2 years of experience in the banking or financial services industry will be advantage.
• Highly meticulous with strong communication and numeric skills.

Apply now by using the 'apply' functions.

(EA: 94C3609/ R23114633)

Job Responsibilities

• Issuance of new business, renewal and endorsement documents
• Maintain service standards to customers by ensuring the accuracy of policy documentation
• Manage policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Undertake any other duties as may be assigned

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Junior Executive specialised in Insurance/Financial Services or equivalent
• Capability to work in a fast and diverse environment
• Meticulous with an eye on detail

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description

• Industry/ Organization Type: Engineering/ Instrumentation
• Position Title: Operations Supervisor/ Operations Manager
• Working Location: Bukit Batok
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $8,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan and monitor daily business operations to ensure alignment with organizational objectives.
• Evaluate business procedures regularly and implement necessary improvements.
• Review financial information and adjust operational budgets for profitability.
• Analyze data to evaluate performance and identify areas for improvement.
• Foster a collaborative team environment, recruiting, training, and coaching employees.
• Handle conflicts or complaints from customers and employees promptly.
• Generate reports and present information to management and stakeholders.
• Ensure successful implementation of business strategy, services, and deliverables.
• Coordinate project closure to distil best practices and ensure lessons learned are logged.
• Provide project planning, milestone management, scope management, and resource forecasting.
• Ensure compliance with regulatory and legal rules.
• Undertake any other operational duties as assigned by management.

APPLY NOW!!!

• Minimum Diploma in Engineering.
• At least 2 years of experience in a similar role, preferably in the process sector or instrumentation.
• Proficiency with Microsoft Office.
• Prior experience in leading a team is a must.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67056 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Healthcare Operations Manager:

Job description

Roles & Responsibilities

Roles Overview

As an Operations Manager, you will report directly to the Management. You will oversee a team of executive and support staff to ensure the smooth operation of the clinics and businesses units under the Group.

Key Responsibilities and Duties

Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.

Handle patient and client relations, complaints and related matters.

Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.

Conduct reviews, quality control and drive/lead improvements and enhancements.

Recruitment, onboarding, training, mentoring and evaluation of staff.

Budgeting, planning, submission of business proposals, performance management and risk management.

Contribute and support business development initiatives.

Project management and execution.

Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision-making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognized bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 5 years of experience, with at least 2 years managerial experience in an operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.

Relevant experience will be an advantage.

Job Type: Full-time

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Senior Operation Manager

Salary: Up to $9000
Working hours: Mon to Fri 9.00am - 5.30pm
Location: Tanjong Pagar

Job Responsibilities

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for company's services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory.
2. Ensure sufficient EQM to support business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

Requirements:

• Minimum Degree in a relevant field.
• Proficiency in utilizing digital tools (e.g., Power BI).
• Proven experience in carriers and container industry

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Our craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Embrace excellence

Reporting to the Modern On-Trade Channel Senior Manager, the Modern On-Trade Channel Assistant Manager (Singapore) is responsible and accountable for the best-in-class execution and delivery of key commercial objectives (achievement of top line sales revenue, volume targets, allocation optimization) and brand presentation in the Modern On-Trade for the Singapore market across TEG portfolio. The Modern On-Trade (cocktail bars, bistro, entertainment venues, high energy) represents 50% weight to total Trade business in Singapore, with >250 outlet business partners. This role will have an expanded role into leading from project phase to actual operations, the first ever fully functioning bar at our own operated boutique located at The Raffles Hotel.

Make an impact

• Achieve and exceed the sales plan for Modern On-Trade to meet growth targets and sustain TEG’s market leadership in the competition landscape.
• Supports the Senior Channel Manager in executing the commercial strategy, channel-product mix management and management of selling cost/trade investments in the Modern On-Trade segment.
• Deliver best-in-class Modern On-Trade Distribution Segmentation and Strategic Visibility with The Macallan as primary focus through implementation of relevant On-Trade activations and strategic collaboration with key accounts to elevate the salience and equity at Trade.
• Continuously assess the addressable outlet universe (including quality of outlet distribution) to acquire and penetrate into new accounts for TEG portfolio to prepare for future growth opportunities.
• Ensure high quality trade activation in terms of programme planning and implementation, in partnership with internal functions when/where relevant (Marketing and Boutique) to maximize brand impact in a cohesive and consistent manner.
• Establish, manage and maintain strong relationships with key outlet customers through sales call visits to achieve defined sales plan and prepare for future growth opportunities.
• Build strong relationship with strategic Modern On-Trade accounts as well as key regional and global organisers such as World’s/Asia 50 Best Bars to seed growth opportunities and potential partnerships.
• Effectively negotiate outlet contracts with customers with the aim to achieve win-win with trade customers while maximizing trade investment ROI and optimising use of price support/selling cost budget.
• Regularly update the Singapore Commercial team on sales trends, competitor activities and industry trends

Talent and skill

• At least 5 years B2B sales leadership or key account management capacity in premium consumer goods segment, wine and spirits, F&B or hospitality segment.
• Understanding of the Modern On-Trade dynamics of the wine/spirit/cocktail landscape in Singapore.
• Appreciation for wine and spirits category and the nightlife lifestyle.
• Driven, self-motivated, proactive and positive with a can-do mindset.
• Strong negotiation, numerical and analytical skills.
• Strong interpersonal, customer relation and communication skills.
• Knowledge in MS Office, Sales Force or Power BI.
• Proficient in written and spoken English, Mandarin Chinese and local dialects

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Application will close on 2 August 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Job Descriptions

To oversee Breakfast operations

Respond efficiently and accurately to customer complaint

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Assist & report to Manager

Job Requirements

Candidate must possess at least Diploma in any field.

At least 3 Year(s) of working experience in the related field is required for this position.

Willing to work over weekends & PH.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)